This is a presentation slides informing about NABH (National Accreditatio for Healthcare services and Hospitals) guidelines on HRM- Human Resources Management)
This is a presentation slides informing about NABH (National Accreditatio for Healthcare services and Hospitals) guidelines on HRM- Human Resources Management)
Role of HR in Health Care Services in context to Gujarat
1. Overview of Health Care in Gujarat
2. What is HRM?
3. Major HRM Challenges & Opportunities
4. Quality Certifications & Authority
TOTAL QUALITY MANAGEMENT (TQM) and it's relevance in healthcare
(A potential question under health care management topic)
CONTENTS:
1. Definitions
2. Milestones of TQM
3. Rationale for quality in healthcare
4. Five attributes of quality
5. Dimensions of quality
6. Quality measurement
7. Quality management and it's principles
8. TQM view in areas of conflict
9. Deming's 14 points
10. PDCA/ Deming's cycle
11. Quality in health care organization
12. Implementation of quality improvement.
13. Quality assurance process
14. Clinical applications of TQM
15. Success story (chokpot PHC)
Happy learning!!
CPHQ certification is “world class” in the field of healthcare quality. Which certify that as a professional you are privileged to take the lead for Healthcare Quality Management Structure, Process and Evaluation within a healthcare organization. CPHQ is beneficial for both quality professional and managerial position in healthcare facility
NABH 5th edition hospital std april 2020anjalatchi
A. National Accreditation Board for Hospitals & Healthcare Providers (NABH) is a constituent board of Quality Council of India (QCI), set up to establish and operate accreditation programme for healthcare organizations.
An introductory overview of the basic concepts of Healthcare Quality, a starter for beginners.
Prepared in 2014 for the new staff of the Quality Management Department in King Saud University Medical City in Riyadh as a part of their capacity building plan.
Acknowledgments:
*Dr. Magdy Gamal Yousef, MBBCh, MS, CPHQ - for his contribution in the scientific content
**Ms. Maram Baksh, MS, CPHQ - for the design of the full HCQ capacity building plan in KSUMC
The presentation describes in brief the patients need, expectations and how to develop the patient care and feedback system to obtain maximum patient satisfaction.
Certificate of Appreciation
This certificate recognizes the valuable mentorship of
Sohail Ahmed
in preparation for the 7th annual Hult Prize at
Instituteof Management Technology, Ghaziabad
on
December 20, 2015
CERTIFICATE of APPRECIATION from Hult Prize Foundation is Signed by Bill Clinton, 42nd President of United States of America on behalf of Clinton Global Initiative along with Stephen Hodges - President, Hult International Business School and Ahmad Ashkar - Founder and CEO, Hult Prize Foundation.
Role of HR in Health Care Services in context to Gujarat
1. Overview of Health Care in Gujarat
2. What is HRM?
3. Major HRM Challenges & Opportunities
4. Quality Certifications & Authority
TOTAL QUALITY MANAGEMENT (TQM) and it's relevance in healthcare
(A potential question under health care management topic)
CONTENTS:
1. Definitions
2. Milestones of TQM
3. Rationale for quality in healthcare
4. Five attributes of quality
5. Dimensions of quality
6. Quality measurement
7. Quality management and it's principles
8. TQM view in areas of conflict
9. Deming's 14 points
10. PDCA/ Deming's cycle
11. Quality in health care organization
12. Implementation of quality improvement.
13. Quality assurance process
14. Clinical applications of TQM
15. Success story (chokpot PHC)
Happy learning!!
CPHQ certification is “world class” in the field of healthcare quality. Which certify that as a professional you are privileged to take the lead for Healthcare Quality Management Structure, Process and Evaluation within a healthcare organization. CPHQ is beneficial for both quality professional and managerial position in healthcare facility
NABH 5th edition hospital std april 2020anjalatchi
A. National Accreditation Board for Hospitals & Healthcare Providers (NABH) is a constituent board of Quality Council of India (QCI), set up to establish and operate accreditation programme for healthcare organizations.
An introductory overview of the basic concepts of Healthcare Quality, a starter for beginners.
Prepared in 2014 for the new staff of the Quality Management Department in King Saud University Medical City in Riyadh as a part of their capacity building plan.
Acknowledgments:
*Dr. Magdy Gamal Yousef, MBBCh, MS, CPHQ - for his contribution in the scientific content
**Ms. Maram Baksh, MS, CPHQ - for the design of the full HCQ capacity building plan in KSUMC
The presentation describes in brief the patients need, expectations and how to develop the patient care and feedback system to obtain maximum patient satisfaction.
Certificate of Appreciation
This certificate recognizes the valuable mentorship of
Sohail Ahmed
in preparation for the 7th annual Hult Prize at
Instituteof Management Technology, Ghaziabad
on
December 20, 2015
CERTIFICATE of APPRECIATION from Hult Prize Foundation is Signed by Bill Clinton, 42nd President of United States of America on behalf of Clinton Global Initiative along with Stephen Hodges - President, Hult International Business School and Ahmad Ashkar - Founder and CEO, Hult Prize Foundation.
US Healthcare Delivery SystemsQuality Outcome MeasuresDonna .docxdickonsondorris
US Healthcare Delivery Systems
Quality Outcome Measures
Donna Wilson, RN MPH MSJ CPHQ
Director, Quality Improvement/Patient Safety
Mount Sinai Beth Israel
History Pre- 1913
The godmother of quality was Florence Nightingale. She was a wealthy woman who went to work in the nurse corp during the Crimean war. She studied illness – the dysentery that the soldiers were getting.
She was the first one credited with thinking about washing hands, how close the beds were to one another and sharing needles.
2
EMERGENCE OF Continue
Quality Improvement in Health Care
1913 - American College of Surgeons (ACS)- started to measure what we are doing and what difference it makes.
1918 - Hospital Standardization Program
1951 - Joint Commission on Accreditation of
Hospitals Organizations (JCAHO)-certifies 99% of hospitals
1963 – Corporate Liability introduced to Hospitals 1st lawsuit
1986 - Corporatization of medicine (HMO’s started, PPO’s)
1988 - Harvard Health Care Demo Project
Need for objective information on physician performance
Data on cost/ outcomes of medical care used by CMS
3
3
1913
First step toward improving quality care in American hospital. Developed minimal essential standards of care for hospital. Became the Hospital’s Standardization Program (HSP).
1951
HSP became JCAH - assumed responsibility for accreditation
Shift focus from structure to process
Increasing demand for availability of data on quality outcomes, and cost
1963
Hospital can be held accountable for failing to establish system of safe practices as defined by the industry.
EMERGENCE OF CQI IN HEALTH CARE
1990 - Introduction of TQM/CQI principles to hospital management by industry people
1999:Institute of Medicine (IOM) Report said that over 100,000 patients died from medical errors
Started Patient Safety
Transparency in Healthcare
Creation of Institute for Healthcare Quality (IHI)
2000 - CMS Core Measures
2006 – Pay for Performance
2009 – Present on Admission & Readmissions
4
4
70’s-80’s
Organization demanded data on cost, use patterns and practice patterns because such information was crucial in managing care in these systems. Essential to evaluating costs and quality of care.
TQM
Growing focus on using scientific methods. TQM was introduced to hospitals to change the way certain hospitals approached quality.
Physician Performance
For appointment and reappointment process
Cost and Out come
Medicare Prospective Payment System - Center for Medicare and Medicaid (CMS)
Continuous Quality Improvement
This term started in 1990s and started to look at quality on a continuum
We would say “ this is the problem” then we would collect data to see where we were weak and then come up with a solution
Then we would measure it ( the outcome) to see if what I put in place actually helped.
If it worked we move onto a different problem. If not, we tried a new solution
5
5
CQI came from Japan’s car industry
Toyota wo ...
Kozier and Erbs Fundamentals of Nursing 8th Edition Berman Test BankSeptemberParsons
Full download : https://alibabadownload.com/product/kozier-and-erbs-fundamentals-of-nursing-8th-edition-berman-test-bank/ , Kozier and Erbs Fundamentals of Nursing,Berman,8th Edition,Test Bank
The Imperative of Linking Clinical and Financial Data to Improve Outcomes - H...Health Catalyst
Quality and cost improvements require the intelligent use of financial and clinical data coupled with education for multi-disciplinary teams who are driving process improvements. Once a data warehouse is established, healthcare organizations need to set up multi-disciplinary clinical, financial, and IT specialist teams to make the best use of the data. Sometimes, financial involvement is minimized or even excluded for a number of reasons that can turn out to be counterproductive. However, including financial measurements and participation up front can help enhance the recognized value and sustainability of quality improvement or waste reduction efforts. the In this session you will learn keys to success and real-life examples of linking clinical, financial and patient satisfaction data via multi-disciplinary teams that produce impressive results.
Question 1 (1 point)What factor is medical necessity based on.docxmakdul
Question 1 (1 point)
What factor is medical necessity based on?
Question 1 options:
A)
The beneficial effects of a service for the patient’s physical needs and quality of life
B)
The cost of a service compared with the beneficial effects on the patient’s health
C)
The availability of a service at the facility
D)
The reimbursement available for a given service
Save
Question 2 (1 point)
The first prospective payment system (PPS) for inpatient care was developed in 1983. The newest PPS is used to manage the costs for
Question 2 options:
A)
medical homes.
B)
assisted living facilities.
C)
home health care
D)
inpatient psychiatric facilities
Save
Question 3 (1 point)
The category “Commercial payers” includes private health information and
Question 3 options:
A)
employer-based group health insurers.
B)
Medicare/Medicaid.
C)
TriCare
D)
Blue Cross and Blue Shield
Save
Question 4 (1 point)
LCDs and NCDs are review policies that describe the circumstances of coverage for various types of medical treatment. They advise physicians which services Medicare considers reasonable and necessary and may indicate the need for an advance beneficiary notice. They are developed by the Centers for Medicare and Medicaid Services (CMS) and Medicare Administrative Contractors. LCD and NCD are acronyms that stand for
Question 4 options:
A)
local contractor's decisions and national contractor's decisions.
B)
list of covered decisions and noncovered decisions.
C)
local covered determinations and noncovered determinations.
D)
local coverage determinations and national coverage determinations.
Save
Question 5 (1 point)
A Medicare patient was seen by Dr. Zachary, who is a nonparticipating physician. The charge for the office visit was $125. The Medicare beneficiary had already met his deductible. The Medicare Fee Schedule amount is $100. Dr. Zachary does not accept assignment. The office manager will apply a practice termed as "balance billing," which means that the patient is
Question 5 options:
A)
financially liable for charges in excess of the Medicare Fee Schedule, up to a limit.
B)
financially liable for the Medicare Fee Schedule amount.
C)
financially liable for only the deductible.
D)
not financially liable for any amount.
Save
Question 6 (1 point)
CMS adjusts the Medicare Severity DRGs and the reimbursement rates every
Question 6 options:
A)
quarter
B)
calendar year beginning January 1
C)
month
D)
fiscal year beginning October 1
Save
Question 7 (1 point)
The prospective payment system used to reimburse hospitals for Medicare hospital outpatients is called
Question 7 options:
A)
MS-DRGs
B)
APGs
C)
RBRVS
D)
APCs.
Save
Question 8 (1 point)
An Advance Beneficiary Notice (ABN) is a document signed by the
Question 8 options:
A)
physician advisor indicating that the patient's stay is denied.
.
B)
...
Patient Experience Measures: Past and FutureBivarus
What is the value of measuring the patient experience? Kevin Schulman, MD shares data on why measuring the patient experience is important in today's changing healthcare environment.
Quality Improvement and Professional Nursing Practice Chapte.docxmakdul
Quality Improvement
and Professional Nursing Practice
Chapter 9
1
Healthcare Quality (1 of 2)
Quality is the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge
Healthcare Quality (2 of 2)
Quality improvement refers to the use of data to monitor the outcomes of care processes, and uses improvement methods to design and test changes to continuously improve the quality and safety of healthcare systems
Crossing the Quality Chasm (IOM, 2001)
Safe, timely, effective, efficient, equitable, and patient-centered (STEEEP)
10 rules for redesign to move the healthcare system toward the identified performance expectations
10 Rules for Redesign (1 of 3)
Care is based on continuous healing relationships with patients receiving care whenever and wherever it is needed
Care can be customized according to the patient’s needs and preferences even though the system is designed to meet the most common types of needs
The patient is the source of control and as such, should be given enough information and opportunity to exercise the degree of control he or she chooses regarding decisions that affect him or her
10 Rules for Redesign (2 of 3)
Knowledge is shared and information flows freely so that patients have access to their own medical information
Decision making is evidence based; that is, it is based on the best available scientific knowledge and should not vary illogically between clinicians or locations
Safety is a system property and patients should be safe from harm caused by the healthcare system
10 Rules for Redesign (3 of 3)
Transparency is necessary where systems make information available to patients and families that enable them to make informed decisions when selecting a health plan, hospital, or clinic, or when choosing alternative treatments.
Patient needs are anticipated rather reacted to
Waste of resources and patient time is continuously decreased
Cooperation among clinicians is a priority to ensure appropriate exchange of information and coordination of care
Healthcare Transparency (1 of 2)
Medicare’s Hospital Compare at: www.hospitalcompare.hhs.gov
Medicare’s Home Health Compare at: https://www.medicare.gov/homehealthcompare/
Quality Check’s Find a Health Care Organization at: http://www.qualitycheck.org/
consumer/searchQCR.aspx
The Leapfrog Group’s Hospital Safety Score at: http://www.hospitalsafetyscore.org
Healthcare Transparency (2 of 2)
America’s Health Rankings by the United Health Foundation at: http://www.americashealthrankings.org
Improving Healthcare for the Common Good (IPRO) at: http://ipro.org/for-consumers
IPRO’s Why Not the Best? at: http://www.whynotthebest.org
The Commonwealth Fund at: http://www.commonwealthfund.org
Measures of Quality
Benchmarking
Core measures
Accountability
Composite measures
Measures of Nursing Care
Consumer Assessment of Healthcare Providers and Systems (CAHP ...
Predicting Patient Adherence: Why and HowCognizant
To contain costs and improve healthcare outcomes, players across the value chain must apply advanced analytics to measure and understand patients’ failure to follow treatment therapies, and to then determine effective remedial action. This white paper lays out a framework for enabling patient adherence management and some general prescriptions on how to convert lofty concepts to meaningful action.
Three Steps to Prioritize Clinical Quality Improvement in HealthcareHealth Catalyst
Healthcare organizations today have access to so much data from across their systems that they may struggle to know where to focus quality improvement efforts. An analytic framework and a stepwise process ensures organizations have broad data access and can identify the most significant opportunities for impact. With a strategic, data-informed approach to clinical quality improvement, health systems can consume fewer resources, discover cost savings, and improve ROI and the quality of care.
Three steps comprise an effective quality improvement process:
1. Adopt a healthcare-specific, open, scalable data platform.
2. Identify improvement priorities using the 80-20 rule.
3. Gain consensus from clinical teams on specific projects and goals.
Top seven healthcare outcome measures of healthJosephMtonga1
The seven healthcare outcome measures are meant to understand the quality of health systems and how they could be measured and how quality care could be provided to clients.
Four strategies to upgrade clinical trial quality in this computerized world ...Pubrica
• Biostatistics Services is important for collecting, reviewing, presenting, and interpreting data in clinical research.
• Applications of clinical biostatistics services are in different areas, such as epidemiology, clinical trials, population genetics, the biology of structures, and more.
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Machine learning and operations research to find diabetics at risk for readmisison.
A team of researchers was able to apply machine learning to reduce readmissions for diabetics, see "Identifying diabetic patients with high risk of readmission" (Bhuvan,Kumar, Zafar, Aand Kishore, 2016).
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The middle class in India is growing unexpectedly, however they're still dealing with demanding situations in accessing excellent and low-priced healthcare. This is because of a number of of factors, such as inefficient healthcare gadget, high price of healthcare, and lack of know-how.
Chat GPT for Doctors -Revolutionizing Healthcare Communication by Dr.Mahboob.pdfHealthcare consultant
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In recent years, there has been a growing interest in the potential of artificial intelligence (AI) to transform healthcare. One area that has received particular attention is communication between patients and healthcare providers. The emergence of chatbots powered by AI has provided a new tool for improving the efficiency and effectiveness of healthcare communication. One of the most promising applications of AI-powered chatbots is Chat GPT for doctors.
As an expert in hospital management and administration i have written this book -Hospital Management is a new theory in management faculty. Earlier a senior doctor used to perform the role of a hospital manager. However, nowadays everything demands a specialist. Almost all the things related to hospital have changed. Many categories concerning medical sciences and hospital have altered totally. There are various types of hospitals today, including ordinary hospitals, specialty hospitals and super specialty hospitals. The categories are regarding to the types of facilities they offer to the people.
Steve Jobs logged off too soon. He was a serial innovator whose illness cost the world a bright talent who was also a great company leader. I hope that the music from the hymns of praise sung to him in his waning days is playing on his iPod as he ascends into the firmament of the greatest American business leaders. If there were a Nobel prize for business, surely he would have won it. He did what he set out to do and more. He saw the potential for computing power for the masses, useful and accessible to everyone. In a phrase that drove the early Apple, he created bicycles for the mind.
“He is a charismatic leader who inspires people to follow him. A strategic thinker who can master the details. A tireless worker with incredible focus and problem-solving skills. He is well-liked by his employees but is also able
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the most junior employee.”
Some of the lower vibrations, as you can see on the chart are anger, grief, shame, fear. Some of the higher vibrations are love, joy, appreciation and excitement.
Going to higher vibrations means more energy ,lower vibration is easily achieved and is default in everyone of us and is easily aggravated by gravity.
thats why anger, grief,shame and fear are more common than love ,joy appreciation and excitement.
Hospitals profitability can be increased by boosting patient satisfaction, reducing readmissions and understanding revenue cycle performance.
In this period of healthcare reform, numerous organizations continue to change their business practices so they can obtain more hospital profitability while also delivering quality care. Healthcare expenditures are expected to reach $4.4 trillion by 2022, and this high level of spending activity has hospitals currently under a lot of pressure to reduce costs.
Development of the digital economy started way before COVID-19. The exact date of the beginning may be defined in different ways, depending on different definitions of “digital economy.” The popularly understood “digital economy” phenomenon began when T-Mall was set up in 2003 and when Alipay came online in 2004. While the digital technology brings about the fourth industrial revolution, just like the steam engine, electrical machines, and computers, respectively.
Strategy is not complex. But it is hard. It’s hard because it forces people and organizations to make
specific choices about their future—something that doesn’t happen in most companies. Dr .Mahboob
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Couch potatoes as they are called are the ones who stick on to their sofas just watching the idiot box that has caused many such unwarranted developments in health.
Probably a long vacation could be a precipitating factor for inactivity while the unexpected strife in the country’s developments has brought with it some unexpected holidays. This is the time when children tend to relax but when they cross the line the human body becomes mentally and physically inactive.
While Metaverse is evolving, it holds new potential in healthcare that combines the technologies like Artificial Intelligence, Virtual Reality, Augmented Reality, Internet of Medical Devices, Web 3.0, intelligent cloud, edge and quantum computing along with robotics to provide new directions to healthcare.
Robotic Process Automation in Healthcare-An Urgency! By.Dr.Mahboob KhanHealthcare consultant
More and more industries are adopting RPA because RPA exceeds adopters’ expectations not only when it comes to the rapid rate of ROI(Return on Investment) increase, but also when it comes to facilitating compliance (92%), improved quality and accuracy (90%), or improved productivity (86%).
As per a study conducted by McKinsey, the healthcare sector had a 36% technical potential for automation. It also stated robotic process automation as one of the emerging technologies that will reshape healthcare and create between $350 billion and $410 billion in annual value by 2025.
Apply This to Your Life
We know this is boring, but you know you need to do it!
Clear an hour in your schedule somewhere in the next week, and set your filing system up!
Many inventions originated in wealthy countries and these were responsible to produce global public goods and medical goods.In which everyone got benefitted even developing and poor countries too.This transfer of knowledge is now compromised by the extension of intellectual property rights and held by high-income countries.
Precision medicine will drive new standards of care in post COVID -19 world. In simplest terms precision medicine is the right test for the right patient and at the right time. A physician must choose from an array of complicated tests that are appropriate for a diagnosis and creation of a treatment plan for their patient in a timely manner.
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Retaining Healthcare Quality During COVID-19 and Future of Care Delivery. By....Healthcare consultant
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Collaborations and Partnerships
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Expansion of Diagnostic Chains
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There is a movement towards home-based care for the elderly, next generation scanning and MRI devices, wearable technology, artificial intelligence incorporation, and online connectivity. Experts also see a focus on predictive, preventive, personalized, participatory, and precision medicine, with rising levels of integration of home care and technological innovation.
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CPHQ Exam Sample Questions By Dr.Mahboob Khan Phd
1. 1
CPHQ Exam sample Questions
The Certified Professional in Healthcare Quality (CPHQ) examination.
Prepared By Dr.Mahboob Khan Phd
Question 1)Administrative databases are an excellent source of data for reporting on clinical
quality, financial performance, and certain patient outcomes. Use of administrative database is advantageous for the
following reason EXCEPT:
A. They are less expensive source of data than other alternatives such as chart review or prospective data collection
B. The incorporate transaction system already used in the daily business operations of a healthcare organization
(frequently referred to as legacy system)
C. The volume of available indicators is 1000 times greater than that available through other data collection
techniques
D. data reporting tools are available as part of the purchased system or through third-party add-on or services.
Question 2) Patient registries are a powerful source of quality improvement data because of their detail
and straightforward design. Registries usually are specialty or procedure specific, such as:
A. Acute myocardial infraction
B. Total joint replacement
C. Patient’s bile test
D. Enrollment in disease management program
Question 3)Healthcare purchasers and payers are demanding that providers demonstrate their ability to
provide high quality patient care at fair prices. Specifically, they are seeking:
A. Objective evidence that hospitals and other healthcare organizations manage their costs well
B. Current performance
C. Baseline information
D. Objective evidence that hospitals and other healthcare organizations satisfy their customers and have desirable
outcomes
Question 4)An organization may develop performance measure internally or adopt them from a multitude
of external resources. However, regardless of the source of performance measure each measure should be evaluated
against certain characteristics to ensure a credible and beneficial measurement effort. Which of the following
characteristics is/are critical to performance measures?
A. Reliability
B. Validity
C. Cost-effectiveness
D. Interpret-ability
Question 5)_______ are similar to proportion measures in that both are based on count (or
attributes) data but differ in that the numerator and the denominator address different attributes.
A. Ratio measures
B. Continuous variable measures
C. Predicted rate
2. 2
D. Outcome measures
Question 6)"Likelihood of desired health outcomes" corresponds to clinicians' view that, with respect to
outcomes, there are only probabilities and not certainties owing to factors such as patients' genetically determined
physiological reliance that influence:
A. Outcomes of care and yet are beyond clinicians' control
B. Outcomes of care and now are within clinicians' control
C. The primary concenrs of patients
D. High cost interventions
Question 7)If you decided to interview ten patients in your emergency room on a given day and
drew conclusions about your emergency services from these people. You have taken limited data and made
a huge jump in logic. This jump is known as:
A. Stereotyping
B. Over-generalization
C. Ecological fallacy
D. Quota sampling
Question 8)Stratification is the separation and classification of data into reasonably
homogenous categories, within the data, that are mutually exclusive and facilitate:
A. Data collection efforts
B. Discovery of patterns that would not be observed id data were aggregated
C. Skills that are based more experience than knowledge
D. frustrated measurement process
Question 9)Which of following objectives is/are NOT essential for successful quality
improvement
project and data collection initiative?
A. Identify the purpose of the data measurement activity (for monitoring at regular
intervals, investigation over a limited period, or one time study).
B. Identify the most appropriate data sources
C. Identify the most important measures for collection (the critical few).
D. Commonsense all the data collected that will provide the actual information
Question 10)The theory behind SPC (Statistical Process Control) is straightforward. It requires
a change in thinking from error detection to error prevention. The use of SPC in healthcare has a number of
benefits excluding:
A. Increased quality awareness on the part of healthcare organizations and practitioners
B. Increased focus on patients
C. The ability to base decisions on database
D. Moderation is processes that result in lengthening the outcomes having better quality care
3. 3
Question 11)A surgeon’s wound infection rate is 32%. Further examination of which of the
following
data will provide the most useful information in determining the cause of this surgeon’s
infection rate?
A. Mortality rate
B. Facility infection rate
C. Use of prophylactic antibiotics
D. Type of anesthesia used
Question 12) Which of the following describes the incorrect administration of a drug
to a patient?
A. Overuse
B. Underuse
C. Misuse
D. Illegal use
Question 13) Crossing the Quality Chasm provided a blueprint for the future that
classified and unified the components of quality through six aims for improvement, chain of
effects, and simple rules for redesign of healthcare. The six aims for improvement, viewed also
six dimensions of quality. Which of the following is NOT out of those dimensions?
A. Safe
B. Efficient
C. Effective
D. Care centered
Question 14) Which of the following can be measured by how well evidence-based
practices are followed, such as the percentage of time diabetic patients receive all
recommended care at each doctor visit, the percentage of hospital-acquired infections, or the
percentage of patients who develop pressure ulcers (bed sores) while in the nursing home?
A. Safe care
B. Equitable care
C. Effective care
D. Timely care