SME LENDING

     Neha Jain
     Naveen Panchal
     Malay Srivastava
     Vishal Patil
• SME play vital role for growth of Indian
  economy by contributing 45% of industrial
  output, 40% of exports and employing 60
  million people and creating 1.3 million jobs
  every year and produce 8000 quality products.
India
Classification            Manufacturing Enterprises   Service Enterprises


Micro                     Upto Rs.25 lakh             Upto Rs.10 lakh


Small                     Above Rs.25 lakh & upto     Above Rs.10 lakh &
                          Rs.5 crore                  upto Rs.2 crore




Medium                    Above Rs.5 crore & upto     Above Rs.2 crore & upto
                          Rs.10 crore                 Rs.5 crore




        Source : Ministry of Small Scale Industries vide its notification
        No. S.O. 1722(E) dated October 5, 2006.
Top 5 GDPs of World v/s India
 Country        GDP       GDP(In Rs. trillion)    SME %        Loan Value
  (Rank)         In $         (@ 45.02,            GDP         as % of GDP
               trillion    31 March 2010)         (2010-
                                                  2011)
  USA(1)       14.582            657.4              51            4.93
 China(2)       5.878           265.02             58.5          48.67
 Japan(3)       5.497           247.82               -           35.90
Germany(4)      3.309          149.206             53.8             -
 France(5)      2.560          115.410              56           10.64

  India(9)      1.729           77.947              8             4.34


         (World GDP $ 63.044 trillion )(World Bank, 2010)
Source: www.CGAP.org (Independent Evaluation Group)
www.data.worldbank.org , European Commision (SBA Fact Sheet)
ASSOCHAM, www.gov.cn(China Government Website)
Competitors

•   Indian Bank             Crore Rs(Advances)
•   SBI                              1,10,812
•   ICICI                              71720
•   PNB                                45296
•   Canara Bank                       29958
•   Bank Of Baroda                      27365
•   Bank Of India                      21000
•   UCO Bank                           15727
•   Central Bank of India              11901
StakeHolders
• End User
  SME(http://rbidocs.rbi.org.in/rdocs/content/PDFs/78396.pdf)
• Rating Agency.
• Banks.
• Promoters
• Employee.
• Government.
• Government Schemes.
• Government Bodies like NABARD, PFC.
• RBI.
• Lobbyist.
• NBFC.
• Venture capitalist.
• IT service providers.
Value Parameters
• No. of Branches.
• Geographical coverage.
• Interest Rate.
• Transparency.
• Information Confidentiality.
• Efficiency in Operation.
• Fees and Charges.
• Interest.
• Services(Funded, Non funded, Value Added Services, Internet
  Banking).
• Collateral/Security.
FRONT END DISTRIBUTION CHANNELS

            • Relationship managers

 In-house   • Websites
            • Existing customers Database.
            • Branches




 External   • Direct Sales Agent ( 1% of lending
              amount)
            • Charted Accountants (1-2% of lending

 agencies
              amount)
            • Rating Agencies.
WORKFLOW FOR SME SALES TEAM


             Advertising       Events            Industry     Outbound            Sales             Branch
 Lead      (SMS, Internet,
                                                association                     referrals
genera-     Inbound Call                                      tele-calling                          walk-in
               Centre)                            tie-ups
  tion

                                  Sales
                                  Coordinator


                                  Head
                                  Sales


                                                                                                        ...



                                                              Sales team
Proposal                                                         Relationship
                                                                                     Relationship
                                                                 Manager
genera-    Activities performed                                  (RM)
                                                                                     Officer (RO)
  tion     Contacting customer for preliminary
           information
           In-principle check on viability of lending
                                                                         Proposal             Given to
           Compilation of proposal
                                                                         generated            local Credit
                                                                                              Hub       11
Parameters for Loan consideration
Individual




                                        Organization
             • Integrity
                                                       • Credit Rating
             • Intentions
                                                       • Debt Equity ratio
             • Educational Background
                                                       • Balance Sheet
             • Past Experience in the
               Sector                                  • Feasibility of the
                                                         Product
             • Owners Capital
                                                       • Lenders experience
             • Capability to Pay back
                                                         with the organization
                                                       • Asset and Mortgages
                                                         offered
Value parameters from Borrowers
               Perspective
•   Interest Rate.
•   Turn around Time.
•   Collateral.
•   Pre sanction amount facility.
•   Documentation.
•   Products/Schemes available.
•   Relationship with Bank.
WORKFLOW FOR SANCTION AND                                                                                                14 day
                                                                                                                              12 day


     DISBURSEMENT PROCESS (1/2)
            1                       3                                              6
                                                                                                                              10 day
                                                                                                                              8 day
                                                                                                                              6 day
                                        Data entry                                                                            4 day
                                                                    File with       Request for
 Credit                                 for credit
            Receipt of                                              ratios and      advocate, valuer                          2 day
Support                                 rating and                  credit
            proposal                                                                and TEV reports
Officer                                 financial                   rating          (where required)
                                        analysis                                                                  Time meter for cases
                                                                                                                  where TEV is not
                                                                                                                  required
                         Proposal

            2                                         4                                                7
                                                                                 File with
                                                                                 inspection            Satisfactory
                                                      Study of file, pre-
            Check on                                                             report                response to
                                                      sanction visit,
 Credit     complete-                                                                                  customer
                                                      customer meeting
 Officer    ness of                                                                                    queries,
                                         Complete     and raising customer                                              File with
            proposal                                                                                   preparation of
                                         proposal     queries                                                           appraisal
                                                                                                       appraisal note   note




                                                 Incomplet                         5
                                                 e proposal
                                                                                    In-principle
                                                                                    decision to go-
  Sanc-
                                                                                    ahead with
 tioning
Authority
                                Returned                                            proposal or not,
                              to RM/RO for                                          together with
                                                                                    Credit Officer                          14
                               completion
WORKFLOW FOR SANCTION AND
            DISBURSEMENT PROCESS (2/2)
             8                         11                      12                  13                   14
                 Receipt of
                                          Issue of final                            Execution of
                 advocate,
 Credit                                   sanction letter        Preparation and    documents in          Vetting of
                 valuers and
Support                                   with signature         stamping of        presence of           documents by
                 TEV reports
Officer                                   from Credit            documents          Branch Officer/       advocate
                 (where
                                          Officer                                   Manager
                 required)


                           File with
                           reports
                                                                                               Sanctioned and
             9                                                          14 day                 vetted
                                                                                               documents
                                                                        12 day                 released for
                 Check on
                                                                                               disbursement
 Credit          advocate,                                              10 day
                                       Decided
 Officer         valuers and              files                         8 day
                 TEV reports
                                                                        6 day
                                                                        4 day                             Disburse
                           File with                                    2 day                             -ment by
                           reports
                                                                                                          Branch
             10                                             Time meter for cases
                                                            where TEV is not
                                                            required
                 Final
  Sanc-
                 sanction by
 tioning
                 Sanc-tioning
Authority
                 Authority
                                                                                                                15
Need Gap
• Back end
1. Documents are submitted by the client at the
   front end of the branch and are forwarded to
   SME factory for due diligence and processing
2. CMA data is developed using balance sheet
   and P&L account and gives the current status
   and the future projection for 5-6yrs
3. Every CA prepares the CMA data in their own
   format
Consulting Service
• Small Business diversification.
• Paid Consulting not affordable.
• Time and Energy Spend to know the Registrations
  and other procedures.
• Delays in complying with the preconditions can
  frustrate entrepreneurs.
• Bank provide consultancy to help start business in
  terms of assistance to expedite the startup. This
  will enhance customer experience.
SME Groups
•   A single Entity will become guarantor.
•   Derisking.
•   Leveraging.
•   Pressure for Repayment.
•   Reduced Transaction cost.
Women Entrepreneur
• Many Incentives from Government.
• Dedicate Cell to track and cater Women
  Entrepreneur.
• Eg: Financing women-owned SMEs (Nigeria)
  and Women Entrepreneurs’ Package (Turkey)
Interest Rate Deregulation
• RBI taking steps towards Interest Rate
  regulation.
• Interest Rate war will set in.
• Help SME entrepreneurs.
Recommendation by RBI
Thank You

SME Lending

  • 1.
    SME LENDING Neha Jain Naveen Panchal Malay Srivastava Vishal Patil
  • 2.
    • SME playvital role for growth of Indian economy by contributing 45% of industrial output, 40% of exports and employing 60 million people and creating 1.3 million jobs every year and produce 8000 quality products.
  • 3.
    India Classification Manufacturing Enterprises Service Enterprises Micro Upto Rs.25 lakh Upto Rs.10 lakh Small Above Rs.25 lakh & upto Above Rs.10 lakh & Rs.5 crore upto Rs.2 crore Medium Above Rs.5 crore & upto Above Rs.2 crore & upto Rs.10 crore Rs.5 crore Source : Ministry of Small Scale Industries vide its notification No. S.O. 1722(E) dated October 5, 2006.
  • 4.
    Top 5 GDPsof World v/s India Country GDP GDP(In Rs. trillion) SME % Loan Value (Rank) In $ (@ 45.02, GDP as % of GDP trillion 31 March 2010) (2010- 2011) USA(1) 14.582 657.4 51 4.93 China(2) 5.878 265.02 58.5 48.67 Japan(3) 5.497 247.82 - 35.90 Germany(4) 3.309 149.206 53.8 - France(5) 2.560 115.410 56 10.64 India(9) 1.729 77.947 8 4.34 (World GDP $ 63.044 trillion )(World Bank, 2010) Source: www.CGAP.org (Independent Evaluation Group) www.data.worldbank.org , European Commision (SBA Fact Sheet) ASSOCHAM, www.gov.cn(China Government Website)
  • 7.
    Competitors • Indian Bank Crore Rs(Advances) • SBI 1,10,812 • ICICI 71720 • PNB 45296 • Canara Bank 29958 • Bank Of Baroda 27365 • Bank Of India 21000 • UCO Bank 15727 • Central Bank of India 11901
  • 8.
    StakeHolders • End User SME(http://rbidocs.rbi.org.in/rdocs/content/PDFs/78396.pdf) • Rating Agency. • Banks. • Promoters • Employee. • Government. • Government Schemes. • Government Bodies like NABARD, PFC. • RBI. • Lobbyist. • NBFC. • Venture capitalist. • IT service providers.
  • 9.
    Value Parameters • No.of Branches. • Geographical coverage. • Interest Rate. • Transparency. • Information Confidentiality. • Efficiency in Operation. • Fees and Charges. • Interest. • Services(Funded, Non funded, Value Added Services, Internet Banking). • Collateral/Security.
  • 10.
    FRONT END DISTRIBUTIONCHANNELS • Relationship managers In-house • Websites • Existing customers Database. • Branches External • Direct Sales Agent ( 1% of lending amount) • Charted Accountants (1-2% of lending agencies amount) • Rating Agencies.
  • 11.
    WORKFLOW FOR SMESALES TEAM Advertising Events Industry Outbound Sales Branch Lead (SMS, Internet, association referrals genera- Inbound Call tele-calling walk-in Centre) tie-ups tion Sales Coordinator Head Sales ... Sales team Proposal Relationship Relationship Manager genera- Activities performed (RM) Officer (RO) tion Contacting customer for preliminary information In-principle check on viability of lending Proposal Given to Compilation of proposal generated local Credit Hub 11
  • 12.
    Parameters for Loanconsideration Individual Organization • Integrity • Credit Rating • Intentions • Debt Equity ratio • Educational Background • Balance Sheet • Past Experience in the Sector • Feasibility of the Product • Owners Capital • Lenders experience • Capability to Pay back with the organization • Asset and Mortgages offered
  • 13.
    Value parameters fromBorrowers Perspective • Interest Rate. • Turn around Time. • Collateral. • Pre sanction amount facility. • Documentation. • Products/Schemes available. • Relationship with Bank.
  • 14.
    WORKFLOW FOR SANCTIONAND 14 day 12 day DISBURSEMENT PROCESS (1/2) 1 3 6 10 day 8 day 6 day Data entry 4 day File with Request for Credit for credit Receipt of ratios and advocate, valuer 2 day Support rating and credit proposal and TEV reports Officer financial rating (where required) analysis Time meter for cases where TEV is not required Proposal 2 4 7 File with inspection Satisfactory Study of file, pre- Check on report response to sanction visit, Credit complete- customer customer meeting Officer ness of queries, Complete and raising customer File with proposal preparation of proposal queries appraisal appraisal note note Incomplet 5 e proposal In-principle decision to go- Sanc- ahead with tioning Authority Returned proposal or not, to RM/RO for together with Credit Officer 14 completion
  • 15.
    WORKFLOW FOR SANCTIONAND DISBURSEMENT PROCESS (2/2) 8 11 12 13 14 Receipt of Issue of final Execution of advocate, Credit sanction letter Preparation and documents in Vetting of valuers and Support with signature stamping of presence of documents by TEV reports Officer from Credit documents Branch Officer/ advocate (where Officer Manager required) File with reports Sanctioned and 9 14 day vetted documents 12 day released for Check on disbursement Credit advocate, 10 day Decided Officer valuers and files 8 day TEV reports 6 day 4 day Disburse File with 2 day -ment by reports Branch 10 Time meter for cases where TEV is not required Final Sanc- sanction by tioning Sanc-tioning Authority Authority 15
  • 16.
    Need Gap • Backend 1. Documents are submitted by the client at the front end of the branch and are forwarded to SME factory for due diligence and processing 2. CMA data is developed using balance sheet and P&L account and gives the current status and the future projection for 5-6yrs 3. Every CA prepares the CMA data in their own format
  • 17.
    Consulting Service • SmallBusiness diversification. • Paid Consulting not affordable. • Time and Energy Spend to know the Registrations and other procedures. • Delays in complying with the preconditions can frustrate entrepreneurs. • Bank provide consultancy to help start business in terms of assistance to expedite the startup. This will enhance customer experience.
  • 18.
    SME Groups • A single Entity will become guarantor. • Derisking. • Leveraging. • Pressure for Repayment. • Reduced Transaction cost.
  • 19.
    Women Entrepreneur • ManyIncentives from Government. • Dedicate Cell to track and cater Women Entrepreneur. • Eg: Financing women-owned SMEs (Nigeria) and Women Entrepreneurs’ Package (Turkey)
  • 20.
    Interest Rate Deregulation •RBI taking steps towards Interest Rate regulation. • Interest Rate war will set in. • Help SME entrepreneurs.
  • 21.
  • 22.

Editor's Notes

  • #17 SME factory are overloaded with pending applicationProcessing time gets increased due to lack of proper documentationCMA- credit monetary aggregate
  • #18 1. Entrepreneurs entering into New business are provided information.