1.  Fear is the main emotion that undermines
confidence
 The what if scenarios major blows
 Constructive feedback, coaching, reward
 Builds trust- trust builds commitment which
builds a quality product or service
 This helps people us their initiative to make
decisions

2.  People having the knowledge and skills to fulfils
their roles
 Clear objectives for individuals and teams
 Authority in decision –making and accountability
for the those decisions
 Recognition for achieving personal goals
 Investment in learning and development
 Opportunities to meet new challenges
 Celebration of meeting organisational

3.  This comes from knowing what do
 How to do it and when to do it
 This got colleges, universities, or from
developing at job
 Reward and recognition boosts their self
image and builds their confidence
 Supporting culture with transferable skills.

4.  Mutebi Jackson
 Thanks so much