Social media allows for better connectivity and sharing, mobile devices have changed how people live and access services, analytics analyzes large datasets to drive business, and cloud computing provides cost-effective access to applications and data. Together, social, mobile, analytics and cloud (SMAC) technologies will transform businesses and are projected to become a multibillion dollar market, with SMAC helping industries cross the $225 billion mark by 2020 through improved customer understanding and decentralized, informed business models.