Slides from my talk at the Social Now conference
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I did an introductory talk at the 10th edition of Social Now, about the need to embrace async-first collaboration. These slides contain the visuals that I presented. YouTube will have videos that'll help you understand some of the concepts I've presented here. https://www.youtube.com/channel/UCaZI4I45PdWX8NE1buTPP2w
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Slides from my talk at the Social Now conference
- 1. modern collaboration for knowledge work ASYNC-FIRST
- 3. I don’t have a product a tool a service
- 4. I’m a knowledge worker (like many of you! )
- 5. CEO John McChief CIO Louise McGeek Digital transformation Peter Change
- 6. CEO John McChief CIO Louise McGeek Digital transformation Peter Change How can our techies collaborate better?
- 7. CEO John McChief CIO Louise McGeek Digital transformation Peter Change How can our knowledge workers collaborate better?
- 8. CEO John McChief Exec assistant Yasmin Kushal CFO Kate McCash Head of HR James McMann Head of Legal Jacqui McLaw Head of engg Sam McCable Quality Mark McGood Innovation Paul McBright Plants Steve McGreasy CIO Louise McGeek Digital transformation Peter Change Projects Phil McPlan Marketing & comms Anne McLear Customer support Beth McNice Content manager Jon Wright
- 9. CEO John McChief Exec assistant Yasmin Kushal CFO Kate McCash Head of HR James McMann Head of Legal Jacqui McLaw Head of engg Sam McCable Quality Mark McGood Innovation Paul McBright Plants Steve McGreasy CIO Louise McGeek Digital transformation Peter Change Projects Phil McPlan Marketing & comms Anne McLear Customer support Beth McNice Content manager Jon Wright
- 10. We’re all knowledge workers (some more than others)
- 11. we know by now FACTS
- 12. PeopleMatterMost
- 13. PeopleMatterMost
- 14. PeopleMatterMost
- 15. Let’s stand
- 16. Sit down if…
- 17. Remoteness matters to top talent
- 19. Diversity
- 20. still matters a lot Diversity
- 22. Awesome people ++ Simple formula, right?
- 24. 1. Language & understanding the myth of a “global” language
- 25. Let’s stand
- 26. Sit down if…
- 27. In India, we speak many languages English
- 28. In India, we speak many languages English
- 30. One-on-one still works fine!
- 32. But in groups, dominant voices rule!
- 34. Seniority
- 39. Seniority Experience Respect EN Language Factors that impact participation in real-time discussion
- 40. 2. Complexity & time speed and productivity are not the same thing
- 43. English
- 44. Complexity is hard to communicate in real-time
- 49. If only we can slow down modern tools help us understand each other
- 50. 3. Real-time & remote losing out on advantages
- 53. Real-time interactions don’t exploit “remote” “remote”
- 54. “remote” advantages anywhere anytime diversity talent scaling
- 55. 4. Deep work & flow the kind of work we wish to do, but can’t
- 57. State of flow getting lost in “deep work”
- 58. Satisfaction knowledge workers want to achieve a state of flow 97%
- 62. Modern knowledge work interruptions galore!
- 63. Satisfaction no. of hours of deep work the average worker hopes for 20
- 64. Satisfaction no. of hours of deep work they get 11 20
- 66. Satisfaction 18 11 + or whatever conferencing tool you use or whatever messaging tool you use
- 68. interruptions galore! planning reviews retrospective dailies analysis kick-offs huddles Modern knowledge work
- 69. Another world is possible
- 70. Another world is possible “ASYNC - FIRST”
- 71. “ASYNC - FIRST” Meetings as the last resort
- 72. “ASYNC - FIRST” Meetings as the last resort Writing as the primary communication mechanism Comfort with reasonable lag in communication
- 73. …and every other OSS project
- 74. …and many more
- 75. 1st STEPS to go async-first
- 76. Pragmatic meetings real-time is the wrong time, most of the time
- 80. Conveyance Convergence Strong relationship Weak relationship 1 Default to async communication
- 82. Conveyance Convergence Strong relationship Weak relationship 2 Build the relationship & gradually move to async
- 84. Conveyance Convergence Strong relationship Weak relationship 3 Default to sync communication
- 86. Conveyance Convergence Strong relationship Weak relationship 4 Prepare async; synthesise inputs and then go sync
- 87. Conveyance Convergence Strong relationship Weak relationship Default to async communication Default to sync communication Build the relationship & gradually move to async Prepare async; synthesise inputs and then go sync 1 2 3 4
- 88. Make time for complexity slowing things down is a feature, not a bug
- 89. Write Understand Critique Agree A WUCA approach to complexity write first, talk later
- 90. Write Understand Critique Agree A WUCA approach to complexity write first, talk later an iterative process
- 91. Decentralise decisions you don’t need a team of engineers to fix a light bulb
- 93. Model A : Chaotic communication Model B : Decentralised, empowered pods Pod 1 Pod 2 Pod 3 Communicate transparently DRI DRI DRI
- 94. Model A : Chaotic communication Model B : Decentralised, empowered pods Pod 1 Pod 2 Pod 3 DRI DRI DRI
- 95. Model A : Chaotic communication Model B : Decentralised, empowered pods Pod 1 Pod 2 Pod 3 DRI DRI DRI
- 96. Embrace documentation writing is the most scalable way to spread team knowledge
- 97. “Documentation becomes more important with distributed work since face- to-face communication is reduced… As well as documents, you also have more need for more active collaboration tools: wikis, issue tracking tools and the like.” Martin Fowler Chief Scientist, Thoughtworks
- 98. Go DEEP with artefacts D E E P use pragmatic documentation triggers Decisions Events Explanations Proposals
- 100. Meeting overload 35% time an average worker spends in meetings
- 101. Meeting overload 35% meetings are unproductive 1/3
- 102. $2M in lost productivity (for a company of 100 workers)
- 103. $20M in lost productivity (for a company of 1000 workers)
- 104. $20M 80 days/ year in meetings! 18 interruptions per day!
- 105. $20M 80 days/ year in meetings! 18 interruptions per day! per employee
- 106. A better world of work diverse | thoughtful | global | balanced
- 107. The plays in this playbook will empower you to lead and build differently. All that you need is an open mind and a belief that the status quo isn’t worthy of de f ining the future. - Darren Murph “ ” www.asyncagile.org sumeetmoghe
- 108. We are still uncovering better ways of working in distributed, knowledge work teams, by practising agile for two decades and more. Through this work we’re coming to value: How effectively we work Focus and cognitive flow Intentional actions Courage to experiment where & when we work always-on availability serendipitous success upholding existing practices over over over over That is, while there’s value in the items on the right, we value the items on the left more. Manifesto for async- f irst collaboration
- 109. Resources to go async- f irst Manifesto & principles The starter- kit Learn the basics 10 easy tips to implement How to get the book Scan these codes! www.asyncagile.org