1) The document discusses how hashtags on social media, particularly Twitter, are used to group messages and topics. By including a hashtag, users can connect their tweets to others on the same topic. 2) It also examines how influential individuals and popular hashtags spread ideas through social networks on these platforms. A case study is presented on the #NekNominate hashtag and how it was used to both spread a dangerous challenge but also draw attention to promoting positive change. 3) Predicting which hashtags will become widely popular is important for businesses and organizations to understand how to effectively engage users. A campaign example is given for the #milk4kids hashtag that was very successful at raising awareness and funds