1. Six Sigma in Business Functions Presentation by Benchmark Six Sigma

2. Remember: Does Six Sigma apply to you?

4. Dependent

5. Output

6. Effect

7. Symptom

8. Monitor

9. Response

10. X1 . . . XN

11. Independent

12. Input-Process

13. Cause

14. Problem

15. Control

16. FactorThis equation is valid across any business process or even any general process. This is the inherent strength of Six Sigma which makes its applicability feasible across any business domain

18. Finance

19. Purchasing & Inventory

20. HR

21. Sales & Marketing

23. Six Sigma Application: Manufacturing Operations

24. Six Sigma Application: Customer Care Operations

25. Six Sigma Application: Purchasing

26. Six Sigma Application: Sales

27. Six Sigma Application: Marketing

28. Six Sigma Application: HR

29. Six Sigma Application: IT

30. Six Sigma Application: IT

32. This enhances customer satisfaction and loyalty

33. Gives the Project a Strategic importance

34. Ensures impact on profit (hard and soft benefits)

35. All results link to a key metric, which ensures

36. Goals can be quantified and measured

37. It is ensured that project selected is feasible, which ensures

38. Team can commit time to project

40. Executive is visible and supportive of team efforts

43. This means learning about HR, IT, Finance, Sales &Marketing, Operations from text books and discussions

44. Also learning Statistics & Quantitative methods as part of course

45. After undergoing Six Sigma training:

46. Understands the interlinkage between various subjects studied in MBA with reference to actual industrial environment.

47. Practically understand how their learnings in Project Management, Quantitative Methods, Finance, Human Resource Management, Operations and Organizational Behavior are applied to address real business issues