Human Service Organizations

1. Significance of Human Service
Organisations in developing
Countries
Presented by:
Anukrati Jain

2. Objectives of today
1. What countries comes under the category of “developing” and
why?
2. What are Human Service Organisations?
3. What are their significance?
4. What are some government and non-government initiatives?

3. Developed v/s Developing Countries
Developed Countries:
● High literacy rate
● Availability of more skilled jobs
● No child labour
● Low population growth
● Infrastructure
● Advance technology
● Have high Gross Domestic
Products (GDP)
● E.g. USA, Australia, Canada,
France, Germany etc...
Developing Countries:
● Low literacy rate
● Unavailability of skilled jobs
● Child labour
● High population growth
● Less infrastructure
● Basic technology
● Have low Gross Domestic
Products (GDP)
● Depend on developed countries
for products.
● E.g. India, North Korea, Mexico,
Russia, China etc...

4. Human Service Organisations
● Human services includes a broad range of disciplines, knowledge and skills
focused toward enhancing human well-being, both individually and
collectively.
● Three main organizational types define the human services field:
1. Non profit or Non governmental organisations (NGO),
2. Governmental
3. And the private sector.

5. Six Human Services Quality Standards:
Governance
and
management
Service
access
Responding
to individual
need
Safety,
wellbeing
and rights
Feedback
complaint
and
appeals
Human
resources

6. Classification of HSO
Differentiated Basic (DB)
Differentiated Basic-welfare human service
organizations are designed to meet basic
needs of differentiated groups. These are
special education schools, hospitals, and
shelters for homeless people.
Universal Basic (UB)
Universal Basic welfare organizations are
designed to meet the basic needs of the
entire society (e.g., public schools, Hospitals).
Differentiated Optimal (DO)
Differentiated Optimal welfare human service
organizations addresses basic and non-basic
needs of differentiated social groups. They
provide services such as social clubs for the
disabled, minority cultural support groups, and
help for aged pet owners.
Universal Optimal (UO)
Universal Optimal welfare human service
organizations are designed to meet non-basic
as well as basic needs of the entire
community, for example, community centers
and environmental protection agencies.

7. Significance of HSO’s in INDIA
The primary purpose of the human services is to assist individual and
communities to function as effectively as possible for living.
Seeking to improve accessibility, accountability, and coordination among
professionals.

8. Human services includes like:
● Group homes and halfway houses
● Correctional, intellectual disability, and community mental health centers
● Family, child, and youth service agencies
● And programs concerned with alcoholism, drug abuse, family violence, and
aging etc…

9. Relevance of HSO’s
Child rights
Poverty
Social Injustice
Environment Conservation
Human Rights
Humanitarian Relief
Health and Nutrition
Literacy and Education
Refugee Crisis
Disease Control and others
Care for elderly people
Women Empowerment
Wildlife Conservation
Animal Rights
Sanitation and Hygiene

10. Accenture 4 Model Platform
WHOLE -OF -GOV PLATFORM: Large -scale public services that need to become
more customer -centric and easier for people and businesses to use.
PEER PLATFORM: Two or more government agencies with similar internal needs or
external services.
ECOSYSTEM PLATFORM: Complex issues that need multiple providers (e.g., youth
unemployment and training).
CROWDSOURCING PLATFORM : Key problems and new policy issues that demand
innovation.

11. SOME GOVERNMENTAL
INITIATIVES

12. NATIONAL PROGRAMME FOR YOUTH AND
ADOLESCENT DEVELOPMENT
Some objectives of NPYAD:
● Provide opportunity for holistic development of youth including adolescents for
realisation of their fullest potential
● Develop leadership qualities and personality development of youth and to
channelise their energy towards socio-economic development and growth of the
nation
● Promote activities and programmes, which foster social harmony and national
unity among youth
● To motivate the youth to act as focal point for dissemination of knowledge in the
rural area and involve them in nation building process

14. Rashtriya Mahila Kosh
Some objectives of RMK:
● To provide socio-economic development through multi-pronged effort.
● To promote and support experiments in the voluntary and formal sector
using innovative methodologies to reach poor women with credit and other
social services.
● To promote and support the expansion of entrepreneurship skills among
women.
● There shall be no discrimination on the ground of religion, community,
caste or class, creed or race in carrying out the aims and objects of the
Kosh.

16. SOME NON-GOVERNMENTAL
INITIATIVES

17. Child Rights and You (CRY)
Some objectives of CRY:
● Our vision for a happy, healthy and creative childhood for every child.
● Have access to free and quality education, primary healthcare and are safe
from violence, abuse and exploitation.
● Work towards reducing the rate of child malnutrition and make sure
children’s voices are recognised in issues that affect them.

19. Snehalaya
Some objectives of Snehalaya:
● Works towards ensuring a life free from inequality, cruelty and
discrimination for every woman & child.
● ​Dedicated to serve the most neglected and exploited class of our society,
primarily women & children Victims of Commercial Sexual Exploitation and
human Trafficking (VCSET).
● The another objective is to seek, rescue, support, empower, rehabilitate &
re-integrate oppressed women, deprived children and distressed HIV/AIDS
afflicted families, through direct intervention.

21. References
● https://www.humanservicesedu.org
● Zins, Chaim (2001) "Defining Human Services," The Journal of Sociology &
Social Welfare: Vol. 28 : Iss. 1 , Article 2.
● Hasenfeld, Y. (ed.), (1992). Human Services as Complex Organizations,
Newbury Park, California: Sage Publications.
● Hasenfeld, Y, & English R. A. (1974). Human Service Organizations: A
Conceptual Overview. In Y Hasenfeld & R.A. English (Eds.) Human Service
Organizations: A Book of Reading, Ann Arbor: University of Michigan Press.
● https://www.nationalhumanservices.org
● Government of India Ministry of Youth Affairs and Sports
● Ministry of Women and Child Development

22. ● https://www.snehalaya.org/
● https://www.cry.org/
● https://www.accenture.com

23. THANK YOU FOR
YOUR PATIENCE