1. M. Shyamkumar Menon
Respected Sir / Madam
I am having over 20 years of professional working experience in the HOSPITALITY
SERVICE INDUSTRY, FMCG & ADVERTISING & MEDIA field as CUSTOMER
RELATIONS . I am looking for the profile and location change. I would be enlightened if
your good self kindly consider me for the available Suitable job openings. I feel confident that
I possess the requisite working experience, which would hopefully suit your requirements.
Further I am enclosing my Resume for your kind perusal.
RESUME
ACCESS COMMUNICATIONS - THRISSUR - From 2007 to 2014
Assistant Manager - Customer Service
Worked as Assistatnt Manager Customer Relations cum Collections for
ACCESS COMMUNICATIONS Advertising Agency in Thrissur, Kerala and have established
good Client Relationship with Leading Clients of Access Communicatins and All the
Publications & Electronic Media Offices.In Thrissur District.
SUNIDRA MATTRESS – GOA From 2005 to 2006
Senior Marketing Executive (GOA,MAHARASHTRA,& KARNATAKA)
Worked as Senior Marketing Executive With SUNIDRA MATTRESSES Pvt. Ltd. a product
from EASTERN GROUP by Officially Setting up an Branch Office and Launching the Product in
the States of GOA, KARNATAKA {Border Area} AND MAHARASHTRA{Border Area}. By
appointing Distributors and Dealers in the concerned areas.
SLEEPWELL COMFORT PRODUCT : GOA From 1997 to 2005
Senior Marketing Executive
Worked With BOA CASA -Panjim, Distributors of GOA STATE for SLEEPWELL COMFORT
PRODUCTS {Sheela Group an ISO 2000 CO.) . My role was to look after the entire stock of the
Products, appoint new dealers; to organize Institutional Sales for entire Goa State for Sleepwell
Comfort Products; and to organize Exhibitions.And promotion activities.
CONT........

2. CIDADE-DE-GOA { Five Star Deluxe Resort } Goa - From 1990 to 1997
Senior Travel Assistant Cum Guest Relation Executive
Worked as a Senior Travel Assistant Cum Guest Relation Executive For International Travel
Counter at CIDADE-DE-GOA, a Five Star Deluxe Resort in Goa. My role was in-charge of the
Travel Department, for the In-house guests, arranging their travel requirements, Confirmation of
Airline tickets, Shipping Tkts {Goa to Mumbai operated by Damaia Shipping). & Sightseeing
Tours, Interacting with Foreign Tourists as well as Indian Tourists, thereby gaining experience
in Travel & Tours Industry
WORKING EXPERIENCE : 20 YEARS
SKILLS : GUEST RELATIONS ,
PUBLIC RELATIONS,
CUSTOMER RELATIONS
EDUCATION : 12th {Technical GOA BOARD } With Computer
DATE OF BIRTH : 27 – 09 – 1968
PLACE OF BIRTH : MUMBAI
LANGUAGES : ENGLISH
: HINDI
: KONKANI {GOAN}
: MARATHI { can understand}
: MALAYALAM { can speak only}
ADRESS : "GOURI - GOPAL" Mukapuzha House
Patturaickal West, Thiruvambady post
Trichur, Kerala
E-mail : shyamkumarmenon68@gmail.com
MOBILE : 08138066667 & 09496167324
RESIDENCE : 0487- 2334397
I would be highly obliged.
Thanking you in anticipation.
Yours Sincerely,
M.Shyamkumar Menon