Uploaded byGazi Sanaul Hasan
Shopee | Internship | Operation & Logistics Internship | Supply Chain | Logistics
The document details Hasan Gazi Sanaul's industrial training at Shopee Malaysia from April 2 to June 22, 2018, focusing on the logistics team in the operations department. Acknowledgments include appreciation for the guidance from his supervisor and support from colleagues, alongside a description of Shopee's mission to enhance user experiences in e-commerce. The training involved various responsibilities that helped deepen his knowledge in logistics and supply chain management.
Shopee | Internship | Operation & Logistics Internship | Supply Chain | Logistics
- 1. (BBM304) INDUSTRIAL TRAINING Name: HasanGazi Sanaul Matric No: 153916207 Program: BLSCM Name of Organization Operation Department, Logistics Team
- 2. ACKOWLEDGEMENT I would liketo thanks my supervisor Madam Elina Binti Abd Manan for the guidance, encouragement and advice she has provided through my time as her student. I have been extremely lucky to have a supervisor who cared so much regarding my work and who responded to my questions and queries so promptly. How ever it not be possible without the kind support and help of many individuals and organizations. I would like to extend my sincere thanks to all of them. I am highly indebted to “Logistics Team’ of Shopee Malaysia for their guidance and constant supervision as well as for providing necessary information regarding the project & also for their support in completing the report.
- 3. INTRODUCTION Industrial Training isa compulsory subject that has to be taken by most undergraduate students in Infrastructure University Kuala Lumpur (IUKL). The industrial training has to be done in an organization which can be within the university or out of the university. I have completed the industrial training at “Shopee Malaysia”. The period of the industrial training is from 2nd of April to 22nd of June 2018. The team that I worked is the “Logistics Team” under operation department.
- 4. ORGANIZATION BACKGROUND SEA GROUP YearFounded: 2009 Number of Employees: 5,001- 10,000 Year Founded: 2009 Number of Employees: 5,000 Year Founded:2015 Number of Employees: 4,500 Year Founded:2014 Number of Employees: 200
- 5. • Malaysia • Singapore •Philippine • Indonesia • Thailand • Vietnam Ian Ho Regional Managing Director at Shopee 2015 Chris Feng CEO Malaysia 2015
- 6. Mission & Vison TheShopee team believes in the transformative power of technology and wants to change the world for the better by providing a platform to connect buyers and sellers in one community. As shopping on mobile devices becomes the new norm, Shopee aims to continuously enhance its platform to deliver a seamless and enjoyable shopping experience for all users and be the region’s e-commerce platform of choice. #Lifeatshopee
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- 9. Services Free 5 kg shipping program 100% authentic product 15days return Free shipping nationwide on spend RM30
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- 12. Team Leader Logistics Associate LogisticsAssociate Logistics Associate Warehouse Associate Logistics Senior Associate Logistics Intern Logistics Team Structure
- 13. SUMMARY OF THEJOB FUCNTION Pos Laju failed pickup issue Calculate Shipping Fee Escrow Amount Pos Laju Flyers Packaging Return Parcel Management Order Tracking Support CS department
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- 15. ❑Graphics Design Training ❑BasicExcel Training ❑Advance Excel Training ❑Decision Making Training ❑Emotional Intelligence Training ❑Team Building TRAININGS I HAVE ATTENDED
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- 17. Reverse Logistics Process LogisticsPickup Process Shipping Fee Calculation Communication Organizational Factors Warehouse Decisions Customer Service SUMMARY OF THE EXPERIENCE GAINED
- 18. My task wasfocuses more to Logistics & Supply Chain field. It was really very hectic and challenging. Although I have studied in Logistics & Supply Chain Management, the experience gained here is really helpful to shape my career. Shopee logistics team helped me a lot to gather a vast knowledge of logistics & supply chain. CONCLUSION
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