Shelley K. Lowe has over 30 years of experience in leadership, management, sales, marketing, human resources, and systems implementation. She has held executive roles such as Executive Director of Career Services and Vice President of Retail Division. Lowe has expertise in areas like strategic planning, budgeting, recruiting, training, and assessing business systems. Her resume details work history, education, skills, and references.

1. Shelley K. Lowe
1860 Yosemite Dr.
Okemos, Michigan 48864
Phone: 517-230-9162
E-Mail: shelnstu @ comcast.net
PROFESSIONAL ATTRIBUTES
Highly effective leader, administrator, manager, and strategic planner
Extensive background in:
Sales Management Purchasing Systems implementation Human Resources
Market Analysis Order and distribution process ERP systems Benefits Distribution
Exhibit & Tradeshows Inventory Management GL and Budget Development Recruiting / Hiring
Lead Generation Loss Prevention Change Management Training
Vertical & White Mkt Shipping & Distribution AR and AP processes Customer Service
Strategic Planning Process Improvement Business Planning/Proforma Grant Review
MANAGEMENT & LEADERSHIP
Executive Director of Career Services Advertising and Marketing Director Vice President of Retail Division
125 Member Team Multi Location Management/Oversight Multi State Management
Purchasing Inventory Management/Control Distribution
Sales Management Accounts Payable and Receivable Customer Service Depts
Retail Sales and Operations In-bound Call Sales Programs Marketing Campaigns
Systems Implementation projects Contract and Consultation Public and Private Sector
Program & Event Planning Systems Implementation Sales Forecasting
Political PAC Filing Profit & Operating Cost Management Budgeting & Budget Mgmt
Sponsorship and Fund Raising Membership Drive and Development Association Leadership
SALES & MARKETING
 Managed sales and determined commission structures for 17 area, regional and DOD sales reps
 Managed and led retail sales team of up to 70 store managers, assistant store managers, sales personnel and
stock keeping team members to achieve consistent and profitable sales growth
 15 years of continued retail sales growth for division and individual retail store entities
 Created, designed and managed retail marketing program and budgets aimed toward annual sales
increases, vendor participation, increased customer count and loyalty
 Shrink ailing Business-to-Business display ad publication’s loss margins from $300,000 to $180,000
 Increase membership through service and exposure to services, events and improve financial standing of two
state-wide associations
 Successfully sell sponsorships and offer underwriting for two state-wide organization’s largest annual fund
development events through successful relationship management and articulation of benefits and exposure
to sponsoring organizations
 Market evaluation, demographics and assessment for penetration and sales planning and budgeting
HUMAN RESOURCES
 Conduct recruiting and on-going recruitment activities for high season and new location hiring
 Onboard up to 125 individuals in multiple departments, cities, states and time zones
 Developed and implemented training processes and programs for multiple organizational functions,
departments, and positions
 Administer 401K information and open enrollment as well as on-going re-up processes annually
 Assess benefits providers and programs to identify organizational cost savings while maintaining maximum
employee benefit
 Adherence to OSHA Safety regulations and assure safety training for warehouse, shipping and receiving
teams

2.  Provide ongoing training, education and intervention based upon employee performance and performance
appraisals
 Create formal performance appraisal system
 Created organizations first ever internship program for retail, accounting and other departments
 Perform exit interviews and termination processes including down-sizing operations, and job reassignment
SYSTEMS ASSESSMENT, PROJECT MANAGEMENT, & TRAINING
ACT Relationship Management MAS90 Proprietary ERP Systems Symplicity
Sales Force MERTS e-time Proprietary Timekeeping Experience
Access MS Office Suite Retail POS Systems Web Content
 Proven ability to review and assess operating systems and define needs based upon organization’s goals
 Proven ability to participate in the development of in-house systems to meet specific or organizational needs
 Proven ability to learn, implement and train others on new operating, record keeping or sales contact systems
 Proven ability to work with ERP system vendors, review contracts and collaborate on implementation projects
 Experienced in social media marketing using LinkedIN, Google Adwords, Etsy, Facebook, and Twitter
 Experienced in managing and developing web content and WooCommerce, Simplify Commerce, Square,
and Pay Pale credit card processes
EXPERIENCE
Sept. 2007 to Present: Executive Director of Career Services
Davenport University, Grand Rapids MI
Dec. 2002 to Aug. 2007: Business Management and Development Consultant
KRC Association Management, Inc., Lansing MI
Small Business Assn. of MI (SBAM), Event Development 2006 and 2007
Michigan State University Payroll Office, Systems Implementation 2007
Michigan Foundation for Education Leadership, Event Development
2005, 2006 and 2007
Business Review, Director of Sales and Marketing 2004 and 2005
H Inc., Business Reorganization & Office Management 2002 - 2004
Jan. 15th
, 1985 to Apr. 24, 2000: Vice President – Retail Division and 12% Share Owner
mpi School & Instructional Supplies/the “teacher’s store”®, Lansing, MI
EDUCATION
Davenport University, Livonia Michigan April 2013
Master’s in Business Administration – EMBA Program
Michigan State University, East Lansing Michigan March 1985
Bachelor of Science Degree - Merchandising Management
Continuing:
Global Career Development Facilitator Certification (GCDF) September 2010
MEMBERSHIPS AND ASSOCIATIONS
United Way – Grant Reviewer – Families in Need 2015
MEDC Partner – Internship Development, Shifting Gears, GTRI, Workforce Devel. 2009 - Present
Athena Powerlink Governing Board 2008 - Present
NACE National Association of Colleges and Employers 2007 – Present
Lansing Chamber of Commerce 2007 – Present
Capitol Area Michigan Works IT Council 2008 – Present
Capitol Area Michigan Works HealthCare Council 2007 – 2014
Small Business Association of Michigan 2007 – 2014
Capitol Area Michigan Works Insurance and Financial Services Council 2010 – 2013
Rotary Club of Lansing – Board of Directors, and Committees, Paul Harris Member 1993 - 2009
Member and Past Board Chair for National School Supply & Equip. Association 1985 - 1999

3. This information belongs with the Resume of:
Shelley K. Lowe
1860 Yosemite Drive, Okemos, Michigan 48864
517-347-0583 or shelnstu @ comcast.net
REFERENCES
Ms. Tammy Loud
Siemens
Former EVP of Student Services – Davenport University
Livonia, Michigan
PH: 517-490-5940
Ms. Jean Kordenbrock
KRC Association Management, Inc.
Lansing, MI 48933
517-230-2554
Mr. David L. McSherry
President – mpi School & Instructional Supplies
East Lansing, Michigan
Ph: 517-339-4545
Ph: 231-526-2445
Team Members and Those I have Led
Gail Beausoleil
Director of Caree Services - University of Wisconsin Lacrosse
Former: Director of Career Services – Davenport University
Lacrosse Wisconsin
616-292-5446
Ms. Elaine DeVleiger
Administrator – Jackson National Life
Former: Director of Student Services – Davenport University
Former Retail Store Coordinator - MPI
Lansing, Michigan
Ph: 616-698-7111 ext. 8233
Client Recommendations
Barry Robinson
Vice President - Michigan Chamber of Commerce
Former Director of Membership - Small Business Association of MI
Lansing, MI
517-371-2100
Julianna Douches
Payroll Manager - Michigan State University
East Lansing, MI
517-355-5010

4. This list of References belongs with the Resume of:
Shelley K. Lowe
1860 Yosemite Drive, Okemos, Michigan 48864
517-347-0583 or shelnstu @ comcast.net