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Shelia D. Chandler
1. Shelia D. Chandler
19810 Iceland Ct. Spring, TX 77379
318.402.7488
travis.chandler@sbcglobal.net
Summary
A multi-accomplished seasoned Natural Gas Scheduler; conversant skill set, customer service, result and detail
oriented, strong team-working and self-directed abilities. Effectively completes daily responsibilities and projects
within time and budget constraints. Portfolio includes private and publicly held companies offering an all-
encompassing range of responsibilities.
Professional Highlights
Customer
Representative
Contract Administration
Nominations
Confirmations
Scheduling
Capacity Tracking
Cash Outs
Park & Loans
EBB Postings
Invoicing
Skills
Analyzer & Evaluator
Problem Solver
Communicator - Verbal
& Written
Customer Oriented
Strong Interpersonal
Skills
Motivator
Organizer
Planner
Critical Thinker
Decisive
Trainer - New Hire,
Internal, and External
Priority Driven
Team Player
Adaptable
Flexible
Microsoft Office Suite
Sage Saleslogix
Unix
Scada
Gas Master
NAESB
Pipeline Electronic Bulletin Board (EBB) - ANR, CGT, EGT, ETC, GS, NGPL/MEP, NNG, SS,
TETCO/SESH/OGG/OGT, TGPL, TGT, TGC
Accomplishments - Gratuity Received
Vital part in the successful relocation of three departments.
Successfully accomplished training allowing relocation one month ahead of schedule.
Proficiently fulfilled scheduling responsibilities from wellhead to burner tip on two scheduling desks.
Professional Experience
M3 Midstream, LLC 2016 to 2016
Gas Scheduler
First rate customer satisfaction providing open communication, concise reporting / up to date notification
supporting customers and pipelines with all natural gas scheduling activities (nominations, confirmations,
paybacks, discrepancy resolution, imbalances i.e.).
Capable of managing interactions with a wide range of internal and external personnel to remain abreast
of pertinent information including but not limited to capacity constraints, maintenance, imbalances,
volume variances.
Ensure reliable measurement data for physical receipts; monitor, review and complete daily SCADA
exports and downloads into Company system.
Maintain consistently balanced pipeline through bi-weekly calculating pipeline's position; gain, loss, and
line pack as well as shipper's imbalance, flow, fuel, shrink, and Btu factor. Generate, and distribute
reports to shippers, plant accounting, operations, and business development.
Input gas analysis into system throughout the month for accurate volumetric calculations.
Monitor, track, and distribute propane and ethane reports for pipeline volumes and targets to appropriate
parties.
Facilitate back office through timely preparation of volume reporting, imbalance approval for monthly
settlements.
On-call rotation for evenings and weekends.
2. Shelia D. Chandler
Page Two
Enable Gas Transmission 2010 – 2015
Pipeline Scheduler / Customer Representative
Develop strong relationships with peers, management and external personnel establishing the company
as a preferred service provider.
First-rate customer satisfaction addressing Shipper's transportation, maintenance, capacity questions,
concerns, or disputes resolving in a timely manner.
Highly motivated to work in a fast-paced environment performing scheduling functions using numerous
EBB's meeting Cycle (1-4) deadlines.
Principal with Maintenance Coordinator to research and remit notifications on upcoming or ongoing Shut-
In, Force Majeure, OA, Scheduled and Un-Scheduled Maintenance giving Shippers required notifications
or opportunity to make arrangements avoiding costly consequences.
Track, create, and distribute Shipper's Weekly Imbalance / Monthly OBA Volume reports.
Generate and post Non-Critical Postings on Company EBB; Maintenance, Shut In, Cash Out Pricing,
Unauthorized Gas.
Committed to comply with all rules, regulations, laws, and standards of the Company, FERC, SOX, and
NASEB.
Re-draft, implement, and maintain Company Volume Control Policies and Procedures Manual.
Responsible for training and development of new hires in their assigned duties.
Insure safety for Company assets, employees, public, and personally by remaining focused and adhering
to safety regulations.
Successfully complete monthly volume and invoice close meeting crucial deadlines for current month and
prior month’s reconciliations.
Extensive understanding of contracts; interface with Shippers, Contract Administration, and Commercial
assuring Shipper's performance remains within boundaries of contract(s).
Data entry; input new and revised wellhead, contract, and customer data into the Company data base.
Assist with development, testing, and installation of Company's notification and service applications.
Back-up on call scheduler and after hours customer representative.
Enterprise Products Partners, L.P. 2007 - 2009
Senior Pipeline Representative
Ambitious self-starter with excellent decisive skills performing after hours scheduling duties in a self-
directed environment.
Create and maintain strong customer relationships through result oriented assistance for all
transportation request; nominations, payback, park, loan, storage.
Proficiently complete nomination/confirmation process for Cycles (1-4) utilizing numerous Pipeline EBB’s.
Endorse solid communication with internal and external System Control, Pipeline Analyst, Shippers, and
Commercial to successfully address sensitive point issues maintaining mandatory pipeline capacity
through SCADA access.
Remitted injection/withdrawal storage volumes daily vs. weekly resulting in more accurate data to System
Control, Shippers, and Storage Facilities.
3. Shelia D. Chandler
Page Three
Calpine Producer Services 2003 - 2007
Senior Gas Scheduler
Flexible, capable of working under pressure adhering to crucial deadlines in a fast paced environment; in
charge of scheduling process from wellhead to burner tip (entitlements, nominations, confirmations, and
balancing) on numerous EBB's.
Pioneer method to identify, prevent, or correct nomination, storage, and throughput volume variances
resulting in little to no pipeline penalties.
Accomplish profitable market strategy; interpret and communicate pertinent information to Commercial
(daily plant burns, pipeline operational postings and conditions, imbalances, physical supply, and
injection/withdrawal storage).
Complete each monthly invoice close and prior month's reconciliations on time through collaborative effort
with back office
Primary compliance contact for Sarbanes-Oxley's request, rules and requirements.
Curtail LDC swings by continuing scheduler duties after hours.