How is the increased interest in shared services for HR impacting HRO? At this month’s Publications & Practices Committee meeting, we will meet with three executives who are experts in Shared Services. After level setting us on what’s hot in Shared Services today, they will share their views on whether its competing, helping move folks towards HRO, and/ or resulting in some type of hybrid solutions. with Kathleen Bienkowski of Kelly Services, Colin Brennan of Aon Hewitt, and Maribeth Sivak of ISG, moderated by Debora Card of ISG.

1. Hot Topics Discussion:
Shared Services Impact on HRO
November 9, 2012
1 @HROA
www.HROA.org

2. Publications & Practices
Committee Resources
• Hot Topics Discussions
– Recordings and key take-aways made available
• RFP Resources
– HRO Data Collection Guide: Preparing for the RFP
– HR Outsourcing: Making the Decision & Making it Work
– HRO Services Catalog
• Publications
– Innovation & Continuous Improvement in HRO
• Useful Standards in HR Transformation
– eSourcing Capabilities Model (eSCM)
Click here for all the P&P Committee has to offer!
2 @HROA
www.HROA.org

3. Today’s Experts
Kathleen Bienkowski
VP of Global Shared Services
Kelly Services
Colin Brennan
Senior VP of Product Management
Aon Hewitt
Maribeth Sivak Moderator
Principal Consultant Debora Card
ISG Partner
ISG
3 @HROA
www.HROA.org

4. About HROA
• Founded in 2003 - Global association
• Open to anyone in the HR Outsourcing and
Transformation industry anywhere in the world:
practitioner, buyer, provider, technology firm,
advisor, consultant, or academic.
• Mission to be the single recognized community
for improving the quality, effectiveness, and
efficiency of outsourcing as part of an overall HR
service delivery strategy.
• www.hroa.org
4 @HROA
www.HROA.org