Shafaquath Ali has over 11 years of experience in operations management roles for BPO/KPO companies. She currently works as the Operations Manager for her family's engineering business, managing day-to-day operations, employee management, finances, and customer and vendor relations. Previously, she spent over 8 years with Unisys in order management, procurement, and inventory management roles, managing teams and ensuring compliance. She also has experience working in accounts payable and receivable roles for Accenture and Firstsource.