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SHANE FRAZIER
(Address upon request), Las Vegas, Nevada 89103 • H: (725) 777-3841 • C: (702) 969-5226 • sfrazier333@yahoo.com
SKILLS
o Projectplanninganddevelopment
o Procure development
o Strategicplanning
o Inventorycontrol
o Team building
o Employee relations
o Critical thinking
o Projectmanagement
o Effective leader
o Emotional intelligence
o Clientaccountmanagement
o Organizedanddetailed
o Strongcommunicator
o Team Player
EDUCATION
Bachelors of Science Degree:ProjectManagement– Administration
ITT Technical Institute – NorthLas VegasCampus Graduated2014
 Top of Class – ValedictorianwithHighestHonors
 Dean’sList,3rd
Quarter,2013
 Vice President–National Technical HonorSociety
 Member– Toastmasters International
 PendingPMPCertification
WORK HISTORY
Project and Service Coordinator
Creative Tent International – Henderson,NV 06/2015 – Current
 Directedsecondaryphasesof Militaryandcommercial projects,fromProcurementtoProjectClose.
 Directedinstallationplanning,budgeting,vendorselectionandqualityassurance efforts.
 Recommendedprocessandsystemsimprovementssuchasprojecttracking,ISO9001 qualitymanagement
documentation,andGSA submission.
 Supervisedthe workof 12 teammembers,offeringconstructive feedbackontheirworkandprocess
performance.
 Definedcleartargetsandobjective andcommunicatedthemtootherteammembers.
 Coordinatedprocessmeetingsanddecisionsacrossfourinternal departments.
 Monitoredtime linesand flaggedpotential issuestobe addressed.
Adjunct Instructor
ITT Technical Institute – NorthLas VegasCampus 03/2015 to Current
 Successfully improvedstudentparticipationinthe classroomthroughintegrationof creative role-playing
and discussion exercises.
 Developedanddeliveredengaginglecturestoundergraduate andgraduate students
 Planned,evaluatedandrevisedcourse contentandcourse materials
 Supervisedandevaluatedstudents’laboratorywork.
 Coachedstudentsonpublicspeakingandpresentationskills.
 Taught introductoryandupperlevel course inBusinessManagementandSoftware Development.
ProviderServices
PracticeTec – Las Vegas,NV 11/2009 to 09/2012
 Assignedtaskstoassociated,staffedprojects,trackedprojectprogressand updatedpractice managers,
physicians,andclientsasneeded.
 Implementedclienttraining(businessandtechnical) andsupervised software integrationonclient's
websites.
 Recommendedprocessandsystemsimprovementssuchasimprovedpatientflow,front andbackoffice
procedures,andclient/patientinteractiontraining.
 Definedcleartargetsandobjectivesandcommunicatedthemtootherteammembers.
 Monitoredtimelinesandflaggedpotential issuestobe addressed.
 Implementedasetof comprehensive trackingprocessestomonitorGo-Live performance.
 Implementedasetof comprehensive trackingprocessestomonitorprojectperformance.
Manager – ClientServices
Zotec International,Inc. – Henderson,NV 2012
 Implementedup-to-date database of radiology productsandservice changes.
 Developedhighlyempatheticclient-physicianrelationshipsandearnedareputationforexceedingservice
standardgoals.
 Accurate records of physicianaccountactivitymaintenance.
 Devisedandproducedmetricstomeasure providerwithreal-timedata.
 Effective liaisonbetweenphysiciansandinternal departments.
 Researched,designedandimplementedscalable applicationsforinformationidentification,extraction,
analysis,retrieval andindexing.
 Developedexecutive presentationsandreportstofacilitate projectevaluationandradiologyprocess
improvement.
SFrazier 080116

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SFrazier 080116

  • 1. SHANE FRAZIER (Address upon request), Las Vegas, Nevada 89103 • H: (725) 777-3841 • C: (702) 969-5226 • sfrazier333@yahoo.com SKILLS o Projectplanninganddevelopment o Procure development o Strategicplanning o Inventorycontrol o Team building o Employee relations o Critical thinking o Projectmanagement o Effective leader o Emotional intelligence o Clientaccountmanagement o Organizedanddetailed o Strongcommunicator o Team Player EDUCATION Bachelors of Science Degree:ProjectManagement– Administration ITT Technical Institute – NorthLas VegasCampus Graduated2014  Top of Class – ValedictorianwithHighestHonors  Dean’sList,3rd Quarter,2013  Vice President–National Technical HonorSociety  Member– Toastmasters International  PendingPMPCertification WORK HISTORY Project and Service Coordinator Creative Tent International – Henderson,NV 06/2015 – Current  Directedsecondaryphasesof Militaryandcommercial projects,fromProcurementtoProjectClose.  Directedinstallationplanning,budgeting,vendorselectionandqualityassurance efforts.  Recommendedprocessandsystemsimprovementssuchasprojecttracking,ISO9001 qualitymanagement documentation,andGSA submission.  Supervisedthe workof 12 teammembers,offeringconstructive feedbackontheirworkandprocess performance.  Definedcleartargetsandobjective andcommunicatedthemtootherteammembers.  Coordinatedprocessmeetingsanddecisionsacrossfourinternal departments.
  • 2.  Monitoredtime linesand flaggedpotential issuestobe addressed. Adjunct Instructor ITT Technical Institute – NorthLas VegasCampus 03/2015 to Current  Successfully improvedstudentparticipationinthe classroomthroughintegrationof creative role-playing and discussion exercises.  Developedanddeliveredengaginglecturestoundergraduate andgraduate students  Planned,evaluatedandrevisedcourse contentandcourse materials  Supervisedandevaluatedstudents’laboratorywork.  Coachedstudentsonpublicspeakingandpresentationskills.  Taught introductoryandupperlevel course inBusinessManagementandSoftware Development. ProviderServices PracticeTec – Las Vegas,NV 11/2009 to 09/2012  Assignedtaskstoassociated,staffedprojects,trackedprojectprogressand updatedpractice managers, physicians,andclientsasneeded.  Implementedclienttraining(businessandtechnical) andsupervised software integrationonclient's websites.  Recommendedprocessandsystemsimprovementssuchasimprovedpatientflow,front andbackoffice procedures,andclient/patientinteractiontraining.  Definedcleartargetsandobjectivesandcommunicatedthemtootherteammembers.  Monitoredtimelinesandflaggedpotential issuestobe addressed.  Implementedasetof comprehensive trackingprocessestomonitorGo-Live performance.  Implementedasetof comprehensive trackingprocessestomonitorprojectperformance. Manager – ClientServices Zotec International,Inc. – Henderson,NV 2012  Implementedup-to-date database of radiology productsandservice changes.  Developedhighlyempatheticclient-physicianrelationshipsandearnedareputationforexceedingservice standardgoals.  Accurate records of physicianaccountactivitymaintenance.  Devisedandproducedmetricstomeasure providerwithreal-timedata.  Effective liaisonbetweenphysiciansandinternal departments.  Researched,designedandimplementedscalable applicationsforinformationidentification,extraction, analysis,retrieval andindexing.  Developedexecutive presentationsandreportstofacilitate projectevaluationandradiologyprocess improvement.