1) Cloud computing is driving a transformation in IT that will require new technologies to meet demands for flexibility, security, and energy efficiency.
2) Key technical areas to focus on include matching workloads to specialized platforms, embracing heterogeneity, automating operations, developing big data analytics capabilities, and adapting computing across data centers, local servers, and edge devices.
3) Quantifying resource usage through improved monitoring and metering will also be important for scheduling workloads efficiently and accurately billing customers based on their actual infrastructure demands.