Michael Sullivan presented on smarter water management. He discussed using IT and analytics to better manage water availability, quality, delivery and consumption. Examples were provided of smarter water systems around the world that use sensors and real-time data to improve decision making. Key opportunities for smarter water management include integrated resource management, infrastructure revitalization, and pricing models that value water appropriately.

1. Michael Sullivan Director of Business Development, IBM Smarter Water Management
Smarter Water Management:
Using IT and Advanced Analytical Tools to Better Manage
Water Availability, Quality, Delivery, and Consumption
Canadian Water Summit June 14, 2011
© 2010 IBM Corporation

2. Agenda
Defining Smarter Water Management
Smarter Water Examples from around the World
Lessons Learned
Questions and Answers
2 © 2010 IBM Corporation

3. The need for progress in the way we manage water is clear
6x 45%
Increase in global water usage
since the 1900s; twice the rate
of human population growth.
1.1 Up to 45% of water is lost
due to leaks in an aging
water infrastructure around
the world.
billion
The number of people that
10,855
do not have access to safe
water according to The
World Bank.
2/3
Two thirds of the world's
population is projected to
Estimated liters of water it
face water scarcity by
takes to make a pair of jeans.
2025, according to the
United Nations..
3 © 2010 IBM Corporation

4. And unfortunately, Canada is plenty familiar with such challenges
4 © 2010 IBM Corporation

5. Cumulative infrastructure challenges in the next 25 years
5 © 2010 IBM Corporation

6. INSTRUMENTED INTERCONNECTED INTELLIGENT
We now have the ability People, systems and We can respond to changes
to measure, sense and objects can communicate quickly and accurately,
see the exact condition and interact with each and get better results
of practically everything. other in entirely new ways. by predicting and optimizing
for future events.
6 © 2010 IBM Corporation

7. What does it mean to be a Smart City or Region?
Measuring, Monitoring, Modeling and Managing
Sensing Metering
Data collection
Incentives and actions to change behavior
Incentives and actions to change behavior
Real Time
Feedback to user and data source;;
Feedback to user and data source;;
Data Integration
Data Integration
Real Time Comparison of
+ Historical Data historical data, with
newly collected data
Data Modeling Data modeling and
analytics to create
+ Analytics
insights from data to
feed decision support
and actions
Visualization Source: IBM Corporate Strategy
+ Decisions
7 © 2010 IBM Corporation

8. Smarter Water Management means enabling higher levels of
collaboration and innovation across the entire water lifecycle
A lot more data is Access to this Allowing us to become
needed to fully information will ensure smarter in how we
understand, model and consume and pay for
predict how water flows rebuild existing water.
around this planet from infrastructure, but to do it
natural water sources, to better and smarter.
how it is consumed; and Recycled/Treated
what the impacts and
dependencies are on Natural Raw Clean
Sewage
other resources. Water Water Water Consumers
Treatment
Sources Transport Supply
8 © 2010 IBM Corporation

9. Key Smarter Water Management Opportunities
INTEGRATED
WATER INTELLIGENCE
RESOURCE
Transforming huge volumes
MANAGEMENT
of data into actionable
Build solutions that
insights new era of water
enable better
management.
coordination and
collaboration across
watersheds and political
Smarter boundaries
Water
Management
Opportunities INFRASTRUCTURE
PRICING THE VALUE REVITALISATION
Building analytics that account Adding instrumentation
for the full cost of water and new intelligence to the
including associated energy, network to better maintain
and using those insight to and optimize use of water
driver behavior that better infrastructures with the
manages the balance between end goal of avoiding larger
water usage and water capital investment and
availability. lower operating costs
9 © 2010 IBM Corporation

10. Agenda
Defining Smarter Water Management
Smarter Water Examples from around the World
Lessons Learned
Questions and Answers
10 © 2010 IBM Corporation

11. SmartBay Management System Solution for Galway Bay
Real-time advanced analytics system developed in
partnership with Ireland Marine Institute
Marine research infrastructure of sensors and
computational technology interconnected across
Galway Bay collecting and distributing information on:
coastal conditions
pollution levels
marine life
Streaming real-time intelligence to allow better
decision-support related to:
Weather threats
Pollution alerts
Algal bloom prediction
Rogue waves, etc
The monitoring services, delivered via the web and
other devices, benefits tourism, fishing, aquaculture Adapted from Smart Bay reference documentation
and the environment
11
See video at http://www.youtube.com/watch?v=n2XakurQCgU © 2010 IBM Corporation

12. Smarter Water systems enable
better collaboration & observatory
networks
Increased utilization of data from
a variety of sources leads to
improved overall operation and
planning
Streaming real-time intelligence
to allow better decision-support Operator Chat
Information backdrop to support efforts
to balance water supplies, enable
conservation & recycling, and enable
system-level management
Communication/outreach tool for the
Public & diverse stakeholders
12 © 2010 IBM Corporation

13. Smart Bathing Water Quality Monitoring Project with Ireland EPA
Developed in collaboration with Ireland
EPA, the portal provides up to date
information about bathing areas across
the country.
The map-based website, provides the
latest information, supplied by local
authorities, on compliance status with
EU bathing water quality standards at
the 131 designated bathing sites around
the country.
Anyone setting out for the beach will be
able to log on and see the latest results
of water quality along with details such
as lifeguard availability, blue flag status,
tides and weather forecast
Bathing water quality data that is
uploaded directly to the site by local
authorities will be used by the EPA, to
assess the overall compliance of a
bathing area with EU standards,
http://www.bathingwater.ie/
13 © 2010 IBM Corporation

14. Smarter Water systems enable analytics for improved asset
management
Optimized spatially sensitive scheduling of crews saves
fuel while improving utilization
Automated scheduling of work orders* drives up to 25%
increase in work crew utilization and 10%-15% savings in Automated Scheduling
transportation fuel costs
1800
1600
1400
Failure prediction enables targeted inspection and 1200
1000
800
600
replacement of assets
400
200
0
1 66 131 196 261 326 391 456 521 586 651 716 781 846 911 976 1041 1106 1171
1600
Reduces meter inspection cost by 30 to 50% by inspecting
1400
1200
1000
800
only defective meters while improving customer service and
600
400
200
0
Failure Prediction
billing accuracy based on advanced usage anomaly
1 66 131 196 261 326 391 456 521 586 651 716 781 846 911 976 1041 1106 1171
detection analytics
Usage Analysis and Customer Segmentation enable
novel rate structures
Adjusting the rate for top 0.05% of seasonal consumers by
5% to 15% would drive a potential revenue increase of over Customer Segmentation
5X - amounting to $3M - $10M / year
14 © 2010 IBM Corporation

15. Smart Levee Example IjkDijk
Netherlands project to understand what this
it breaks
Multiple sensor types create a reference real-
hydraulic pressure builds up until the levee
bursts (last burst was October 2008). Also
tests:
Effectiveness of different sensor types and
applicability to levee management
Applicability of numerical models
water management in densely built deltaic
IBM is undertaking integration, working with
TNO (NL Government scientific research continuous insight into the functional quality
organization) of water management infrastructures will
measurement and manual data processing
15 © 2010 IBM Corporation

16. Malta Smarter Management of the energy-water nexxus
Mediterranean island
100% dependent on imported energy
Water desalination a major driver of energy
usage
Solution:
Focus on consumer behavior to maximize
efficiency of energy (and water) use
250,000 residents with smart electricity and
water meters
Residents track energy use online and change
consumption habits
Metering Benefits
Dynamic grouping for customer segmentation
and pricing models
Consumption and demand forecasting
Complex logic for suspected leakage
Dynamic identification of high or low
consumption
Alerting services for work crews and
16
consumers © 2010 IBM Corporation

17. Smarter Water system help optimize use of CSO/SSO existing infrastructure
and better manage peak flows
Business Challenge
Challenge
Required a comprehensive real time
monitoring system for combined and
sanitary sewer overflow
Lack of information to optimize
operation and maintenance activities
Leverage existing systems,
investments and partnerships
Solution
Real-time information based on
existing SCADA installation
Visualized city map with color-coded
trouble-spot indicators
Flow, basement back-up probabilities,
advanced 3rd party monitoring, real-
time flow control all integrated into a
single view
17 © 2010 IBM Corporation

18. Dubuque: Engaging Citizens to drive down consumptive use
Present data in a simple,
user-friendly form, game-
based approach with
behavior based incentives
Strategy is to leverage
information, alerts and
insights to encourage
change in behavior resulting
in conservation and fixing of
leaks
Helped reduce water
utilization by 6.6 percent and
increased leak detection and
response eightfold
18 © 2010 IBM Corporation

19. Smarter Water systems engage citizens as sensors and problem
solvers
Exploration into using mobile devices to capture data
participatory data gathering with many users
data provides new opportunities for analysis
Proof of Concept
Collect simple environmental data about
waterways
Location (GPS) and time - stamped
Water level, water flow, trash
IBM Research developing app in
consultation with the California Water
Board and volunteer watershed groups
http://www.youtube.com/watch?v=_--6KAptDL4
19 © 2010 IBM Corporation

20. Smarter Water management also means enabling integration with
other city systems
Integrating the most repeatable
best practice patterns to
allow leaders to:
IBM Intelligent
Intelligent
Leverage information across all Operations
Operations
Center
city agencies and departments Center
for Smarter Cities
Anticipate problems and minimize
the impact of disruptions
Coordinate resources to respond
to issues rapidly and effectively
Sample Partner Ecosystem
Enables leaders to incorporate
third-party solutions
20 © 2010 IBM Corporation

21. Innovative leadership in Rio de Janeiro transformed city operations
Initial focus - prevent deaths from
annual flooding
Expanded to manage all
emergency response situations
Analyzes weather, energy,
building, transportation, & water
data in real-time
Nationwide adoption in advance of
Olympics and World Cup
Increasing efficiency in resource deployment, expanding early warnings
to 48 hours, and coordinating all agencies in response
21 © 2010 IBM Corporation

22. Agenda
Defining Smarter Water Management
Smarter Water Examples from around the World
Lessons Learned
Questions and Answers
22 © 2010 IBM Corporation

23. Smarter Planet Progression Path
Unique value realized
1 2 3
Value realized
Mass application of community
Leverage real-time data and insights and predictive analytics to
Focus on integrated existing new instrumentation to fill water enable intelligent decision support
data sources to enable information gaps, spot new and strategic risk management
collaboration and increase patterns, and further increase
innovation capacity innovation capacity
23 © 2010 IBM Corporation

24. Critical Success Factors
Moving to Smarter Water Management will require far more collaboration
Enable Smarter Water Management by design
Drive open standards to improve connectivity
24 © 2010 IBM Corporation

25. uncover what is possible on
a smarter planet.
The world will continue to become smaller, flatter and
smarter. We are moving into the age of the globally
integrated and intelligent economy, society and planet.
By systemically managing water and energy use, as
well as carbon emissions, smart organizations will
realize true sustainability while achieving real business
benefits driving growth at the individual,
organizational and population levels.
real progress in our world.
25 © 2010 IBM Corporation

26. Thank you.
Michael Sullivan
mesull@us.ibm.com
26 © 2010 IBM Corporation

27. For more information & materials
Smarter Water Management Thought
Leadership
http://www.ibm.com/smarterplanet/water
Smarter Water Management
Solutions Home Page
http://www.ibm.com/green/water
GIO Report on Oceans and Water
http://www.ibm.com/ibm/gio/water.html
IBM Water Management Pains
Summary Report
http://www-
935.ibm.com/services/us/gbs/bus/pdf/i
bm-water-pains-report-jan09.pdf
27 © 2010 IBM Corporation