Pembentangan Set minda melalui cti pci oleh YBhg. Prof. Dato' Dr Abu Bakar Abdul Majeed pada Seminar Pengurusan Pentadbir (SePP) 2019 anjuran Anjuran Persatuan Pentadbir UiTM di ILD Bandar Enstek, Negeri Sembilan pada 22 - 24 Disember 2019

2. Set Minda Melalui CTI-PCI
Oleh: YBhg. Prof. Dato’ Dr Abu Bakar Abdul Majeed
Rektor UiTM Cawangan Selangor
Set Minda Tangkas Melalui CTI-PCI
Oleh:
YBhg. Prof. Dato’ Dr Abu Bakar Abdul Majeed
Rektor UiTM Cawangan Selangor

3. SET MINDA TANGKAS
AGILE MINDSET
CTI - Cepat Tepat Integriti
PCI - Productivity Creativity Innovation
Abu Bakar Abdul Majeed
Rector UiTM Selangor

4. THE AGILE MANIFESTO
SOFTWARE DEVELOPMENT INDUSTRY - 2001

6. Fixed Mindset vs Growth Mindset
The Fixed Mindset was one in which “I believe that my
intelligence, personality, character, are inherent and stale.
locked down or fixed. My potential is determined at birth. It
doesn’t change.”
By contrast, a Growth Mindset was one in which “I believe my
success is based on hard work, learning, training, and
doggedness.”
Dweck offered educational research showing that teaching
practices based on a Growth Mindset got better results than
those based Fixed Mindset.

8. NEUROSCIENCE – BRAIN/NEURON PLASTICITY
Neuroplasticity (plasticity) simply put refers to the brain's ability to change, as
a result of different experiences, through creating and changing synaptic
connections/networks and the synchrony to fire them.
Synapses are how brain cells (neurons) communicate among themselves. The
typical brain has approximately 100 billion neurons and “Each neuron may be
connected to up to 10,000 other neurons, passing signals to each other via as
many as 1000 trillion synaptic connections”.
Accordingly, “neural activity can modify the behavior of neural circuits by one
of three mechanisms: (a) by modifying the strength or efficacy of synaptic
transmission at preexisting synapses, (b) by eliciting the growth of new
synaptic connections or pruning away of existing ones, or (c) by modulating
the excitability properties of individual neurons”.

9. AGILITY
Agility is the inclination and ability (skill) to more fully utilize existing brain
connections/neuro-networks across hemispheres and moreover to
continuously create new ones.
These new brain connections/neuro-networks allow differing forms of
content to be formed or utilized via differing means of processing
(synchrony).
Agility involves the movement/synchronization among existing brain
connections/networks along with the inclination and ability (skill) to
continuously create new ones – that is to vary.

10. From firm-centred
to customer-
centred

11. THE AGILE MINDSET :
Four elements
• delighting customers
• descaling work
• enterprise-wide Agility
• nurturing culture

12. Delighting customers:
• An obsession with continuously adding value for customers and users,
as well as a recognition of the current need to generate instant,
intimate, frictionless value at scale, anywhere, anytime, on any
device.
• As a result of globalization, deregulation, knowledge work and new
technology, power in the marketplace has shifted from seller to
buyer: the customer has now become the boss.

13. Descaling work:
• A presumption that in a volatile, complex, uncertain and ambiguous
world, big difficult problems need to be disaggregated into small
batches and performed by small cross-functional autonomous teams,
working iteratively in short cycles in a state of flow, with fast feedback
from customers and end users.

14. Enterprise-wide Agility:
• A recognition that, to be fully entrepreneurial, the whole organization
needs to embrace the entrepreneurial mindset: the entire firm
functions as an interactive network, not a top-down bureaucracy with
just a few teams implementing Agile tools and processes. In effect,
Agility is not just for IT: it is a change in the way that the whole
organization thinks, is led and managed.

15. Nurturing culture:
• A never-ending commitment to actively nurture, and systematically
strengthen, entrepreneurial mindsets and behavior throughout the
organization. This includes everything from leadership, strategy and
values to on-boarding, training, communications and personnel
management.

17. What is Mindset?
“A man sees in the world what he carries in his heart.”- Goethe
Mindset is the set of beliefs, behaviors and habits held by you. It is like
a group of filters through which you make decisions. It affects whether
you feel and react positive or negative about a given situation. The kind
of mindset you have can really change the way you approach your daily
life.
In a nutshell, mindset can be defined as a mental model, a collection of
deep rooted beliefs and assumptions that influence your decisions and
behavior.

18. Why Mindset is Important?
“Attitude is a little thing that makes a big difference.”- Winston Churchill
Why is it that some people seem to excel in every sphere of life, in
whichever area they choose to expand their horizons; and others
cannot even manage to go through despite having talent? Are some
individuals simply more lucky than others or is it just an attitude of
mind? Studies suggest that the way people think about themselves is
something that determines their luck and actually makes a difference.

19. Why Mindset is Important? (cont..)
“Attitude is a little thing that makes a big difference.”- Winston Churchill
To elaborate, the processing in the brain is pretty random. Thinking
happens subconsciously and without interruption. People are seldom
aware that they are thinking and it always continues as a normal
mental function. Whether Mind has a physical form or not is still a
mystery, but it is proven that mind can influence the speed and
processing power of the brain, simply by having a positive attitude.
Here, you can understand brain as the hardware and mind as the
software, which keeps applying the patches of beliefs and experiences.
In light of this, it can be said that a positive mindset can cause the brain
to work more actively and increases your chances of success.

20. Why Mindset is Important? (CONT..)
“Attitude is a little thing that makes a big difference.”- Winston Churchill
A negative attitude on the other hand, can condition the mind in a
negative way. As long as you keep believing that something is too
difficult or unattainable for you, it will in the same manner obstruct the
mind’s ability to naturally find answers. Your brain will instead be
dominated by your own poor thinking and fear of being a failure. It will
result in decreased productivity and sticking to reactionary approaches
which is a typical feature of fixed mindset.
Thus, it can be said that your own mindset limits your efficiency and
your own mindset can set you free from the inner cage of negative
beliefs you’ve been holding yourself captive in.

21. Types of Mindset
“Intellect is a beautiful servant, but a terrible master.”
Those who let themselves be dominated by their impulses are more often
carried away by every random thought/feeling that comes to them. They are
easily influenced by the negative emotions and are distracted from the path.
Such people let their mind control themselves and prefer to go with the flow.
On the other hand, those who have a better control over their minds can
make wonders happen in their life. Such people know how to best utilize
their mind to grow and enhance their understanding. They live according to
their choices and shape their destiny, instead of being driven by the mental
impulses.
The former ones are individuals with a fixed mindset whereas the latter ones
can be classified as individuals having an agile or growth mindset. The two
types of mindset have been explained below:

22. Types of Mindset (C0NT..)
“Intellect is a beautiful servant, but a terrible master.”
Fixed Mindset: A fixed mindset is detrimental to growth and success. People with a fixed mindset
define their intelligence and abilities as static traits that cannot be developed or improved. It leads
to resistance to change and therefore a tendency to avoid challenges. They believe that there is a
fixed talent in every individual that alone brings success and efforts are always secondary. Such
people are easily threatened by other people’s success. They try to convince themselves by thinking
that success comes to people due to their luck and gifted talent, which they lack.
Agile or Growth Mindset: People with agile mindset believe that intelligence can be developed and
new skills can be learned in any field. An agile mindset is characterized by commitment to growth,
resilience and adaptability. It subconsciously shapes the brain to be driven by creative thinking. As a
result, people with a agile mindset are easily able to turn their dreams into reality.
This process of thoughts becoming things happens through a complex function of mental faculties.
The psychologists and neurologists are still working to decipher the mental patterns to understand
how a positive outlook can influence the ability of mind to produce solution oriented thinking. But it
has been proven that a growth mindset helps to develop the brain and discover the source of
untapped potential within.

23. AGILE MINDSET
Practitioners are thus said to have an Agile mindset when they are
preoccupied—and sometimes obsessed—with innovating and delivering
steadily more customer value, with getting work done in small self-
organizing teams, and with collaborating together in an
interactive network. Such organizations have been shown to have the
capacity to adapt rapidly to a quickly shifting marketplace.

24. BUREAUCRATIC MINDSET
By contrast, managers in traditionally run organizations are often said
to have a bureaucratic mindset when they are primarily preoccupied
with making money for the company and its shareholders, when they
are organizing work according to rules, roles and criteria that they
determine, and when they are operating the organization as a top-
down hierarchy with multiple layers and divisions.

27. E.A.T.

28. E.A.T.
• EMPATHY

29. E.A.T.
• EMPATHY
• AGILITY

30. E.A.T.
• EMPATHY
• AGILITY
• TENACITY

31. AGILE IN A NUTSHELL
"better, faster, cheaper"