Igniting Viral Campaigns How to Create Ideas That Spread
What is Viral Marketing?
How Marketers Communicate
How People Communicate
The Problem with Advertising More and more and MORE money…
The Beauty of Viral Marketing Riding the wave on a few bucks…
Why Viral?
The Customer Reaction Benefit Kim said it was the best movie she’s seen all year…
Before You Even Think About It…
A Word of Warning on Scalability Be prepared for rapid growth…
Pitfalls: Measurement Challenges Subservient Chicken
Why Do You Need Viral?
Ask Yourself… Ideas spread because they matter to the spreader…
If You Only Learn One Thing… Keep your eyes peeled….
The Trouble with Communication
Embrace Simplicty… What’s the selling point?
Deliver the Unexpected… 17% sales increase… Safe happens.
Be Concrete… Colorful… Journey
Carry Credibility…
Tap into Emotions… $1.14 $2.38 or
Tell a Story… “… just because everyone knows life can change in an instant, it doesn't mean they want to talk about it.”
Where to Start? The News Delta Breastfeeding Mishap PR Team hoped to  sweep it under the rug Word spread quickly  online Apologies are delayed Moms unite online via  blogs, forums, email Loads of Press 750 stories on Google News 36 “Nurse-in’s” with more than 800 moms  National media storm
Finding Patterns in the News If moms talk about the bad, they also talk about the good… What products to buy Where to go on vacation What doctor/nanny/preschool Where to go on dates The list goes on and on…. Do you sell to that “Mommy brigade group?” Request reviews by popular bloggers Can you find a similar phenomenon and take advantage? Phil & Ted’s  e3 Stroller $469
Tips: Eye Catching Title You have to catch their attention quickly Use the CopyBlogger formula Who Else Wants [blank]?  The Secret of [blank]  Little Known Ways to [blank]  Get Rid of [problem] Once and For All  Here’s a Quick Way to [solve a problem]  Here is a Method That is Helping [blank] to [blank]  Now You Can Have [something desirable] [great circumstance]  [Do something] like [world-class example]  Have a [or] Build a [blank] You Can Be Proud Of  What Everybody Ought to Know About [blank]
Tips: Eye Catching Examples See it in action… Original “ Diggified”
Tips: Make it Spreadable
Tips: Exploit Motivators
Tips: Leverage Existing Networks 8-12 immediate influences Dozens, hundreds of secondary Topical Blogs Forums Email lists Social networks Who reaches people? Who do people trust?
Tips: Get ad space without buying an ad Inexpensive and travel virally
Tips: Market the Unexpected 2,150 cups of chocolate pudding = 1,215,000 miles Healthy Choice Offer Pudding at 25 cents More than 60 cases $3000 - $815 to charity What it equaled 31 trips to Europe 42 trips to Hawaii 50 trips in the U.S. Healthy Choices honored it Makes international news Internet urban legend Punch Drunk Love
Tips: Capitalize on Other’s Failures
Tips: Build and Tap Community
Campaign Types: Humor How it works: Create something funny
Humor Example
Campaign Types: Attack How it works: Throw a punch
Attack Example I’m a Mac / I’m a PC Carefully walks the line Cool, hip Mac user Middle aged PC durfwad Why Mac is better… Fourth Quarter 2006 Shipped 1.6 million Macs $4.84 billion in revenue
Campaign Types: Fear How it Works:  Fear is a motivator
Fear Example Blair Witch Project Marketing budget < $50K Web site $15K Took it to the web: Started buzz in college forums Interactive web site Sci-Fi documentary Results: 75 million visits Opened in 27 theatres $284 million
Campaign Types: Breaking News How it works: Have it First, Say it Best
Breaking News Example
Campaign Types: Debate How it works: Offer a friendly challenge
Debate Viral Marketing Example The Pepsi Challenge… Pepsi vs. Coke  Ending the age old “they’re  the same” argument Tests in public locations Did it work? Side by side…Pepsi outsells
Campaign Types: Be a Resources How it Works: Educate and Inform
Resource Example
Campaign Types: Freebies How it Works: Give it Away
Case Studies: Stormhoek Freebies Example 2005: 40K cases a year 2007: 40K cases a WEEK May 2005: Doubled sales that year Dinners
Campaign Types: Ego How it Works: Make it personal
Ego Viral Example Dove Ad – Evolution Real Women ad campaign Results One of the most popular  YouTube videos UK revenues up 700% Sparks spoofs
What is Social Media? Technology that allows people to share opinions on the web
Social Media is Essential in Recession
Understanding Trust 83% trust friends 50% trust strangers Source: Forrester Research
Social Media Launchpoint: Flickr Which Impacts You More? “ Of all of our inventions for mass communication, pictures still speak the most universally understood language.” - Walt Disney
Flickr – An Engaged Community
Flickr – Links that Deliver
So Many Reasons to Love Flickr… Learn the tools… http://www.quickonlinetips.com/archives/2005/03/great-flickr-tools-collection/
Social Media Launch Point: Twitter
Twitter – Create Your Listening Board
Twitter as a News Source…
The Power of the ReTweet
So Many Reasons to Love Twitter… Learn the ropes… “ From Twits to Tweeple” a Five Part Series at Search Engine Guide
Social Media Launch Point: YouTube
YouTube, Great on a Budget “ Tom [Dickson] likes to run non-standard things through our blenders in the demo room to test out their strength. One day I wandered in to the demo room and saw sawdust on the floor. Tom was testing out the blenders again, this time it was a 2 x 2 jammed into the blender to see if he could destroy the blender or the 2 x 2. “ -George Write, Marketing Director First five videos cost roughly $100 The Today Show, iVillage, Newsweek, Playboy, NY Times Online sales quadrupled. $400
So Many Reasons to Love YouTube…
Social Media Launch Point - Networks
Leverage Them Properly… Let people become your friends
So Many Things to Love about Social Networks
The Value Triangle
Warning: The Problem with Social Media
Why Bloggers are Essential to Marketing People Don’t Trust Ads People Trust Friends People Trust Strangers The Web Connects Everyone has a Voice Niches Flourish
People’s Conversations Give Insight
Follow My List…Avoid This Problem Johnson & Johnson invites 50 mom bloggers to “Camp Baby”
A Note About Gender… Women are three times more likely to share personal stories with a friend than men.  But wait a minute…. Women guard their contacts Allow them to retain full control of the message or discount…
How NOT to treat bloggers… Flight delays cause person to miss vacation. Terrible customer service “ Please respond, Pasquale, but we owe him nothing as far as I'm concerned. Let him tell the world how bad we are. He's never flown us before anyway and will be back when we save him a penny. “ &quot;We wouldn't respond to a blog post. This goes back to the larger question of the veracity of everything you read on Internet blogs. Our customer service is great.&quot;
Planting the Seeds
Identifying Influencers
Pitching Checklist
Be Aware! Ethical Blog Pitches No false information Full disclosure Respect blogger boundaries Thou shalt not lie It’s all about the children 6. Do not manipulate income 7. No automated posting 8. Disclose compensation 9. Products do not obligate 10. Bloggers should disclose
Brainstorming the Idea…
Brainstorming the Idea… Going with a video… More likely to be watched than a PR Easily spreadable via YouTube Video & music show personality But what type of video?
Brainstorming the Idea… Figuring out the details… Taken in a single streaming shot Gets across all selling points No need for editing or directing Buy audio ( http://www.audiosparx.com/)
Brainstorming the Idea…
Brainstorming the Idea… Figuring out the cost… Slides: $110 Music: $38 Total Cost: $148 Total Time: 18 hours
Building the Pitch List…
Brainstorming the Idea… The results… Coverage on tons of blogs: >400K RSS Great example of what we can teach 30% of attendees influenced by video Payoff? Most definitely!
Putting it into Action… Your Next Steps… Pass out your brainstorming sheets Gather thoughts independently Meet as a group, check off possibilities Create your idea Build your pitch list Start the ball rolling
That’s all she spoke… [email_address] http://www.searchengineguide.com

SESSJ Training Laycock Viral

  • 1.
    Igniting Viral CampaignsHow to Create Ideas That Spread
  • 2.
    What is ViralMarketing?
  • 3.
  • 4.
  • 5.
    The Problem withAdvertising More and more and MORE money…
  • 6.
    The Beauty ofViral Marketing Riding the wave on a few bucks…
  • 7.
  • 8.
    The Customer ReactionBenefit Kim said it was the best movie she’s seen all year…
  • 9.
    Before You EvenThink About It…
  • 10.
    A Word ofWarning on Scalability Be prepared for rapid growth…
  • 11.
  • 12.
    Why Do YouNeed Viral?
  • 13.
    Ask Yourself… Ideasspread because they matter to the spreader…
  • 14.
    If You OnlyLearn One Thing… Keep your eyes peeled….
  • 15.
    The Trouble withCommunication
  • 16.
  • 17.
    Deliver the Unexpected…17% sales increase… Safe happens.
  • 18.
  • 19.
  • 20.
    Tap into Emotions…$1.14 $2.38 or
  • 21.
    Tell a Story…“… just because everyone knows life can change in an instant, it doesn't mean they want to talk about it.”
  • 22.
    Where to Start?The News Delta Breastfeeding Mishap PR Team hoped to sweep it under the rug Word spread quickly online Apologies are delayed Moms unite online via blogs, forums, email Loads of Press 750 stories on Google News 36 “Nurse-in’s” with more than 800 moms National media storm
  • 23.
    Finding Patterns inthe News If moms talk about the bad, they also talk about the good… What products to buy Where to go on vacation What doctor/nanny/preschool Where to go on dates The list goes on and on…. Do you sell to that “Mommy brigade group?” Request reviews by popular bloggers Can you find a similar phenomenon and take advantage? Phil & Ted’s e3 Stroller $469
  • 24.
    Tips: Eye CatchingTitle You have to catch their attention quickly Use the CopyBlogger formula Who Else Wants [blank]? The Secret of [blank] Little Known Ways to [blank] Get Rid of [problem] Once and For All Here’s a Quick Way to [solve a problem] Here is a Method That is Helping [blank] to [blank] Now You Can Have [something desirable] [great circumstance] [Do something] like [world-class example] Have a [or] Build a [blank] You Can Be Proud Of What Everybody Ought to Know About [blank]
  • 25.
    Tips: Eye CatchingExamples See it in action… Original “ Diggified”
  • 26.
    Tips: Make itSpreadable
  • 27.
  • 28.
    Tips: Leverage ExistingNetworks 8-12 immediate influences Dozens, hundreds of secondary Topical Blogs Forums Email lists Social networks Who reaches people? Who do people trust?
  • 29.
    Tips: Get adspace without buying an ad Inexpensive and travel virally
  • 30.
    Tips: Market theUnexpected 2,150 cups of chocolate pudding = 1,215,000 miles Healthy Choice Offer Pudding at 25 cents More than 60 cases $3000 - $815 to charity What it equaled 31 trips to Europe 42 trips to Hawaii 50 trips in the U.S. Healthy Choices honored it Makes international news Internet urban legend Punch Drunk Love
  • 31.
    Tips: Capitalize onOther’s Failures
  • 32.
    Tips: Build andTap Community
  • 33.
    Campaign Types: HumorHow it works: Create something funny
  • 34.
  • 35.
    Campaign Types: AttackHow it works: Throw a punch
  • 36.
    Attack Example I’ma Mac / I’m a PC Carefully walks the line Cool, hip Mac user Middle aged PC durfwad Why Mac is better… Fourth Quarter 2006 Shipped 1.6 million Macs $4.84 billion in revenue
  • 37.
    Campaign Types: FearHow it Works: Fear is a motivator
  • 38.
    Fear Example BlairWitch Project Marketing budget < $50K Web site $15K Took it to the web: Started buzz in college forums Interactive web site Sci-Fi documentary Results: 75 million visits Opened in 27 theatres $284 million
  • 39.
    Campaign Types: BreakingNews How it works: Have it First, Say it Best
  • 40.
  • 41.
    Campaign Types: DebateHow it works: Offer a friendly challenge
  • 42.
    Debate Viral MarketingExample The Pepsi Challenge… Pepsi vs. Coke Ending the age old “they’re the same” argument Tests in public locations Did it work? Side by side…Pepsi outsells
  • 43.
    Campaign Types: Bea Resources How it Works: Educate and Inform
  • 44.
  • 45.
    Campaign Types: FreebiesHow it Works: Give it Away
  • 46.
    Case Studies: StormhoekFreebies Example 2005: 40K cases a year 2007: 40K cases a WEEK May 2005: Doubled sales that year Dinners
  • 47.
    Campaign Types: EgoHow it Works: Make it personal
  • 48.
    Ego Viral ExampleDove Ad – Evolution Real Women ad campaign Results One of the most popular YouTube videos UK revenues up 700% Sparks spoofs
  • 49.
    What is SocialMedia? Technology that allows people to share opinions on the web
  • 50.
    Social Media isEssential in Recession
  • 51.
    Understanding Trust 83%trust friends 50% trust strangers Source: Forrester Research
  • 52.
    Social Media Launchpoint:Flickr Which Impacts You More? “ Of all of our inventions for mass communication, pictures still speak the most universally understood language.” - Walt Disney
  • 53.
    Flickr – AnEngaged Community
  • 54.
    Flickr – Linksthat Deliver
  • 55.
    So Many Reasonsto Love Flickr… Learn the tools… http://www.quickonlinetips.com/archives/2005/03/great-flickr-tools-collection/
  • 56.
    Social Media LaunchPoint: Twitter
  • 57.
    Twitter – CreateYour Listening Board
  • 58.
    Twitter as aNews Source…
  • 59.
    The Power ofthe ReTweet
  • 60.
    So Many Reasonsto Love Twitter… Learn the ropes… “ From Twits to Tweeple” a Five Part Series at Search Engine Guide
  • 61.
    Social Media LaunchPoint: YouTube
  • 62.
    YouTube, Great ona Budget “ Tom [Dickson] likes to run non-standard things through our blenders in the demo room to test out their strength. One day I wandered in to the demo room and saw sawdust on the floor. Tom was testing out the blenders again, this time it was a 2 x 2 jammed into the blender to see if he could destroy the blender or the 2 x 2. “ -George Write, Marketing Director First five videos cost roughly $100 The Today Show, iVillage, Newsweek, Playboy, NY Times Online sales quadrupled. $400
  • 63.
    So Many Reasonsto Love YouTube…
  • 64.
    Social Media LaunchPoint - Networks
  • 65.
    Leverage Them Properly…Let people become your friends
  • 66.
    So Many Thingsto Love about Social Networks
  • 67.
  • 68.
    Warning: The Problemwith Social Media
  • 69.
    Why Bloggers areEssential to Marketing People Don’t Trust Ads People Trust Friends People Trust Strangers The Web Connects Everyone has a Voice Niches Flourish
  • 70.
  • 71.
    Follow My List…AvoidThis Problem Johnson & Johnson invites 50 mom bloggers to “Camp Baby”
  • 72.
    A Note AboutGender… Women are three times more likely to share personal stories with a friend than men. But wait a minute…. Women guard their contacts Allow them to retain full control of the message or discount…
  • 73.
    How NOT totreat bloggers… Flight delays cause person to miss vacation. Terrible customer service “ Please respond, Pasquale, but we owe him nothing as far as I'm concerned. Let him tell the world how bad we are. He's never flown us before anyway and will be back when we save him a penny. “ &quot;We wouldn't respond to a blog post. This goes back to the larger question of the veracity of everything you read on Internet blogs. Our customer service is great.&quot;
  • 74.
  • 75.
  • 76.
  • 77.
    Be Aware! EthicalBlog Pitches No false information Full disclosure Respect blogger boundaries Thou shalt not lie It’s all about the children 6. Do not manipulate income 7. No automated posting 8. Disclose compensation 9. Products do not obligate 10. Bloggers should disclose
  • 78.
  • 79.
    Brainstorming the Idea…Going with a video… More likely to be watched than a PR Easily spreadable via YouTube Video & music show personality But what type of video?
  • 80.
    Brainstorming the Idea…Figuring out the details… Taken in a single streaming shot Gets across all selling points No need for editing or directing Buy audio ( http://www.audiosparx.com/)
  • 81.
  • 82.
    Brainstorming the Idea…Figuring out the cost… Slides: $110 Music: $38 Total Cost: $148 Total Time: 18 hours
  • 83.
  • 84.
    Brainstorming the Idea…The results… Coverage on tons of blogs: >400K RSS Great example of what we can teach 30% of attendees influenced by video Payoff? Most definitely!
  • 85.
    Putting it intoAction… Your Next Steps… Pass out your brainstorming sheets Gather thoughts independently Meet as a group, check off possibilities Create your idea Build your pitch list Start the ball rolling
  • 86.
    That’s all shespoke… [email_address] http://www.searchengineguide.com