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Social Media Masters
  Business Seminar

         Session 1:
Introduction to Social Media
           Abbas	
  Alidina
           @AbbasAlidina
           AbbasAlidina.com
It All
Began
Here …
Then
Voicemail
Started…
Then Email
and Internet
Came Along…
And	
  Now	
  We	
  Have…	
  
Internet	
  Usage	
  and	
  Behaviors
                                    	
  
About	
  Us	
  
Global	
  Internet	
  Users	
  

2	
  Billion	
  Internet	
  Users	
  out	
  of	
  a	
  Global	
  Popula5on	
  of	
  6.85	
  Billion	
  (29%)	
  
Media	
  Consump?on	
  by	
  Time	
  of	
  Day	
  (MENA)	
  

Internet	
  Usage	
  remains	
  rela5vely	
  high	
  throughout	
  the	
  day.	
  




                                                                                     Survey source: Effective Measure and Spot On PR
What	
  is	
  Social	
  Media?	
  
What	
  is	
  Social	
  Media?	
  

Social	
  Media	
  is	
  a	
  Conversa5on	
  Online.	
  


            •  Who participates?
                •  your Employers
                •  your Employees
                •  your Customers
                •  your Partners
                •  your Fans
                •  your Competitors
                •  your Investors
                •  your Critics
                •  and many others…

            •  The conversation is organic, it is not controlled
What	
  is	
  Social	
  Media?	
  

The	
  Concept	
  
What	
  is	
  Social	
  Media?	
  

The	
  Concept	
  
What	
  is	
  Social	
  Media?	
  

The	
  Concept	
  
Social	
  Media	
  is	
  more	
  about	
  Psychology	
  and	
  
   Sociology	
  than	
  it	
  is	
  about	
  Technology 	
  
Communica?on	
  Timeline	
  

The	
  Internet	
  has	
  impacted	
  the	
  way	
  we	
  communicate	
  in	
  our	
  personal	
  and	
  business	
  lives.	
  




            Source: idfive.com
Social	
  Media	
  for	
  Business
                                 	
  
The	
  3	
  Types	
  of	
  Consumers	
  

1)	
  The	
  Tradi5onal	
  Consumer	
  
The	
  3	
  Types	
  of	
  Consumers	
  

2)	
  The	
  Online	
  Consumer	
  
The	
  3	
  Types	
  of	
  Consumers	
  

2)	
  The	
  Online	
  Consumer	
  
The	
  3	
  Types	
  of	
  Consumers	
  

3)	
  The	
  Social	
  Consumer	
  
The	
  3	
  Types	
  of	
  Consumers	
  

3)	
  The	
  Social	
  Consumer	
  
The	
  3	
  Types	
  of	
  Consumers	
  

3)	
  The	
  Social	
  Consumer	
  
Tradi?onal	
  Business	
  Communica?ons	
  




                      Advertisers
                      vs
                      Consumers
                      VIDEO
About	
  Ms	
   Tools	
  
Social	
   U edia	
  

Just Because We Have Access to the Tools,
What	
  Will	
  We	
  Cover?	
  

Doesn’t Mean We Have Something
Interesting to Say…
About	
  Us	
   ules	
  of	
  PR	
  and	
  Marke?ng	
  
The	
  New	
  R




            OLD                                           NEW
Exercise:	
  Understanding	
  Customers	
  


 What are the top 5 reasons why customers want to interact
 with you on Social Media?


 1.	
  

 2.	
  

 3.	
  

 4.	
  

 5.	
  
The	
  Social	
  Media	
  Percep?on	
  Gap	
  
Regional	
  Social	
  Media	
  Case	
  Studies
                                             	
  
Case	
  Study:	
  Queen	
  Rania	
  “ Twisit	
  Jordan”	
  

Promo5ng	
  tourism	
  to	
  Jordan	
  with	
  Social	
  Media.	
  
Case	
  Study:	
  Wild	
  Peeta	
  

“We're	
  the	
  open-­‐source	
  Shawarma	
  restaurant	
  that	
  shares	
  decision-­‐rights	
  with	
  our	
  followers.	
  
Welcome	
  to	
  SHAREWARMA	
  2.0	
  ;-­‐)”	
  -­‐	
  @WildPeeta	
  
#BenihanaKUW	
  
#Baras?	
  Fiasco	
  
#Baras?	
  Fiasco	
  
#Baras?	
  Fiasco	
  
Global	
  Social	
  Media	
  Case	
  Studies
                                           	
  
United	
  Breaks	
  Guitars	
  




                                  - Dave Carroll
United	
  Breaks	
  Guitars	
  




                                  - Dave Carroll
10	
  Million	
  Views	
  Later…	
  




                                       - Dave Carroll
Case	
  Study:	
  Ford	
  Explorer	
  Reveal	
  

For	
  the	
  first	
  5me	
  ever,	
  Ford	
  bucked	
  tradi5on	
  and	
  turned	
  to	
  Social	
  Media	
  (with	
  Facebook	
  as	
  
the	
  pla`orm)	
  to	
  exhibit	
  the	
  new	
  vehicle.	
  
Ques?ons?	
  




        Social Media Masters
         Business Seminar
                Abbas	
  Alidina
                @AbbasAlidina
                AbbasAlidina.com

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