Proof of Concept Guide for ManageEngine OpManager

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The objective of this OpManager POC is to provide step-by-step instructions about how to set up a stand-alone OpManager environment to be used for demonstrating the functions and features of
the products, using customer data, infrastructure and workloads.

Published in: Technology, Design

Proof of Concept Guide for ManageEngine OpManager

  1. 1. Proof of Concept Guide for ManageEngine OpManager
  2. 2. Agenda <ul><li>OpManager overview </li></ul><ul><li>Initial Analysis </li></ul><ul><li>Deployment and configuration </li></ul><ul><ul><li>Installation </li></ul></ul><ul><ul><li>Configuration </li></ul></ul><ul><ul><li>Integration and Customization (if required) </li></ul></ul><ul><ul><li>Set up notification alerts & escalation procedures </li></ul></ul><ul><ul><li>Adding Custom Monitors </li></ul></ul><ul><ul><li>Report - including custom report and scheduling </li></ul></ul><ul><li>Basic training </li></ul><ul><ul><li>On how-tos </li></ul></ul><ul><ul><li>Steps to move the POC deployment to production </li></ul></ul>
  3. 3. OpManager - Overview <ul><li>OpManager is a complete, end-to-end network monitoring software that offers advanced fault and performance management functionality across critical IT resources such as routers, WAN links, switches, firewalls, VoIP call paths, physical servers, virtual servers, domain controllers & other IT infrastructure devices </li></ul>
  4. 4. OpManager - Architecture
  5. 6. Initial Analysis <ul><li>The following are the factors that will be looked into during initial analysis </li></ul><ul><li>Existing infrastructure </li></ul><ul><li>Number of network devices and interfaces </li></ul><ul><li>Number of servers, virtual devices, other types of devices and applications. </li></ul><ul><li>Storage </li></ul><ul><li>Number of locations </li></ul><ul><li>Connectivity between the locations </li></ul><ul><li>High availability needs </li></ul><ul><li>Plugins required etc. </li></ul>
  6. 7. System Requirements The above recommendations are made using default polling intervals. Results depend on the number of monitored interfaces and the polling interval configured for each monitor.
  7. 9. Deployment Sample deployment with the all the inputs observed during initial analysis will be carried out. The sample deployment diagram of OpManager enterprise edition.
  8. 11. Installation Installation is the next step. Execute the OpManager.exe and follow the instructions in the installation wizard to install.
  9. 13. Discovery OpManager automatically discovers all devices in the network and classifies them as routers, servers, desktops, switches etc. <ul><li>Device discovery can be performed in three ways. </li></ul><ul><li>Using IP Ranges - Lets you discover within the specified IP range. </li></ul><ul><li>Using CIDR(Classless Inter-domain Routing) - Lets you discover complete network </li></ul><ul><li>Using CSV File Import - You can import a set of IP addresses for discovery from a csv file. </li></ul>
  10. 15. Configuration OpManager can be configured to pro-actively monitor the critical parameters in the managed devices and also to notify the administrator about the fault detected in the network.
  11. 16. Customization You can customize OpManager to suit your environmental needs (Custom Dashboard, Custom Monitors, Custom Templates and more)
  12. 17. Setting thresholds In OpManager, thresholds can be configured for monitoring various parameters on a device like CPU, Memory, Interface Traffic, Server Temperature etc. OpManager will alert you ahead of any impending network faults.
  13. 19. Notification alerts <ul><li>When a fault is detected in your network, an event occurs and multiple events correlate to trigger an alarm. You can configure OpManager to notify the network administrator or perform automatic actions based on the alarm raised for a device. </li></ul><ul><li>The different types of notifications available are: </li></ul><ul><li>Email Alerts </li></ul><ul><li>SMS Alerts </li></ul><ul><li>Web Alerts </li></ul><ul><li>Run a Program </li></ul><ul><li>Run a System Command </li></ul><ul><li>Log a Ticket (Trouble ticketing in ServiceDesk Plus) </li></ul>
  14. 21. Integration OpManager integrates with other ManageEngine products to provide a complete IT Management solution. OpManager integrates with To Provide NetFlow Plug-in/ NetFlow Analyzer Flow based bandwidth monitoring & traffic analysis. Try out the NetFlow Plug-in over OpManager! ManageEngine Firewall Analyzer Firewall Logs based configuration analysis, security audit, bandwidth monitoring and security reporting. NCM Plug-in/ DeviceExpert Automatic network change and configuration management. Try out the NCM Plug-in over OpManager! ManageEngine ServiceDesk Plus Automatic trouble ticketing and ticket forwarding to helpdesk ManageEngine Applications Manager In-depth application performance management and network monitoring under a single web console. Try the Network Monitoring Connector.
  15. 22. Integrate with Third-party Products Using REST APIs, you can integrate OpManager with 3rd party IT management/service desk software.
  16. 23. Real-time Reporting OpManager offers real-time reporting on health & performance, Interface statistics, CPU, Memory, Disk statistics, service response times and availability. It helps network administrators in gaining better insights and information about their networks. OpManager's Custom Reports enables the administrator to customize the view trends of any parameter based on the needs.
  17. 24. Scheduling reports OpManager's Report Scheduler allows you to automate creation of reports as well as have these reports periodically mailed to desired recipients.
  18. 26. Basic training Involving customized How to’s based on inputs
  19. 27. Steps to move POC to production <ul><li>Here are the general steps in moving installations from a test environment to a production environment. </li></ul><ul><li>Stop the trial edition. </li></ul><ul><li>Backup the data. </li></ul><ul><li>Install OpManager on the production server. </li></ul><ul><li>Register it using the license procured. </li></ul><ul><li>Stop OpManager </li></ul><ul><li>Restore the backed-up data </li></ul><ul><li>Start OpManager. </li></ul>
  20. 28. For More Information
  21. 29. Follow us on http://twitter.com/MEOpManager http://www.facebook.com/MEOpManager http://www.slideshare.net/opmanagerteam

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