Microsoft Infrastructure Monitoring using OpManager

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Microsoft is a well known vendor in Enterprise IT market. This presentation explains how to monitor Microsoft products using ManageEngine OpManager. and basic of Microsoft infrastructure monitoring.

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Microsoft Infrastructure Monitoring using OpManager

  1. 1. Microsoft Infrastructure Monitoring using OpManager
  2. 2. About ManageEngine ManageEngine is the only IT Management vendor focused on bringing a complete IT Management portfolio to the mid-sized enterprise ManageEngine software is used by over 40,000 customers including 3 out of every 5 fortune 500 companies
  3. 3. Agenda <ul><li>Why you need to monitor all of Microsoft infrastructure </li></ul><ul><li>Basics of MS infrastructure monitoring </li></ul><ul><li>3 major categories to focus on </li></ul><ul><li>List of monitors for most popular MS products </li></ul><ul><li>How OpManager helps to monitor everything Microsoft </li></ul><ul><li>Discussion </li></ul>
  4. 4. Why monitor everything Microsoft? Microsoft products integrate well with each other to provide a secure and efficient network. This also means you've to monitor every MS application/ service to identify problems quickly.
  5. 5. Why monitor everything Microsoft? For our discussion today, we consider the highlighted Microsoft products above.
  6. 6. Basics of Microsoft Infrastructure Monitoring Microsoft extends the Common Interface Model (CIM) and Web-based Enterprises Management (WBEM) to store performance info. These can be accessed via Windows Management Instrumentation (WMI) which allows scripting languages such as VB Script or Powershell to access the stored data.
  7. 7. Basics of WMI WMI Query Language (WQL) – A simple query language to extract information from the Microsoft repository. Select * from Win32_Service – For listing all the Windows services WMI CPU % idle time SNMP
  8. 8. Microsoft Infrastructure Monitoring <ul><li>3 major categories to focus on in any Microsoft infrastructure </li></ul>MS products considered for this discussion: Exchange, Active Directory, SQL, IIS, Terminal Service & Windows
  9. 9. Windows Services Monitoring Exchange Microsoft Exchange Event | Microsoft Exchange IMAP4 | Microsoft Exchange POP3 | Microsoft Exchange Information Store | Microsoft Exchange Routing Engine | Microsoft Exchange System Attendant | Microsoft Exchange MTA (Message Transfer Agent service) Stacks | MS Exchange Replication Service | MS Exchange Transport | MS Exchange Active Directory Topology Service Active Directory File Replication Service | DNS Client Service | Workstation Service | Remote Procedure Call (RPC) Service | Net Logon Service | Windows Time service | Security Accounts Manager Service | Inter-site Messaging Service SQL SQL Server Agent | MS Search | SQL Browser | MSSQL Server | Report Server | MSSQL Server OLAP Service
  10. 10. Windows Services Monitoring Windows server Automatic Updates | Network Connections | Remote Procedure Call (RPC) | Application Layer Gateway Service | Task Scheduler IIS IISADMIN | W3SVC Terminal service TermService
  11. 11. Performance Metrics Monitoring Exchange Availability Service Monitors: Public Folder Queries/ Request Failures per sec | Mailbox Session Hits Per sec Information Store Mailbox Monitors: Messages Delivered & Recipients Delivered / Min | Used Disk Space | Messages Sent/Min SMTP Monitors: Outbound & Inbound Connections | Queue Length monitoring of Local/ Remote, Local/ Remote Retry, and Categorizer Information Store Public Folder Monitors: Messages sent or delivered /min | Receive Queue Size, Used disk space Information Store Monitors: RPC Latency average in Msec| Active user and connection count | RPC requests outstanding POP3 and IMAP monitors: Current connections for POP3/ IMAP Transport Monitors: Messages Queued for delivery/ sec | Messages Received, sent, submitted, delivered / sec | Active Directory Network Monitors: LDAP Active Threads | AB Client Session | DS Notify Queue Size | No. of Clients | LDAP Bind Time, Client sessions Database Monitors: Replication Objects Applied, Remaining | DB Free Space, Size NTFRS/ LSASS Monitors: Process File Writes, Reads, Memory | Handle Count | CPU usage Performance Counters Monitors: Directory Reads,Writes | Replication Objects Out/ In | NTLM Authentications | LDAP Searches, Writes, UDP Operations | DS Server, Client Binds | Replication Traffic Out/ In
  12. 12. Performance Metrics Monitoring SQL Buffer Monitors: Page/ Lazy writes / sec | Page Reads/ Sec | Buffer cache hit ratio Cache Monitors: Cache Hit Ratio | Cache Count | Cache used/ sec | Procedure cache pages Database Monitors: Transactions/ sec | Active Transactions | Log File used percentage/ Size | Log Cache Hit Ratio | General Monitors: SQL compilations/ sec | Active DB connections | Page Splits/ Sec | Device Throughput Bytes/ Sec Lock Related Monitors: Avg Lock/ Latch wait time | Lock waits, Requests, Deadlock, Timeouts / Sec | No. of Deadlocks/ Sec Memory Monitors: Excess Total committed memory needed | SQL Cache, Lock, Optimizer Memory | Granted Workspace Memory Windows server Page Faults | Read Operation Count | Executable Path | Memory Utilization | Percent Idle Time | Percent Processor Time | CPU Utilization | Disk utilization by Partitions, Total | OS Processes Queue Length | Disk Process Queue Length | No. of Processes | Disk Speed/ sec | Disk Bytes Transferred | Deferred Procedure calls Queue | Interrupts/ Sec | Received/ Transmitted Bytes/ Sec | Packets Received/ Transmitted/ sec |
  13. 13. Performance Metrics Monitoring IIS Win32_PerfFormattedData_ASP_ActiveServerPages - Errors During Script Runtime | Requests Timed Out | Transactions/Sec Win32_PerfFormattedData_W3SVC_WebService - Files Sent/Sec | Total Files Transferred | Total Connection Attempts Win32_PerfRawData_InetInfo_InternetInformationServicesGlobal - File Cache Hits | File Cache Misses | Total Flushed Files Terminal service Win32_PerfRawData_TermService_TerminalServicesSession - Percent User Time - Total Transport Errors - Percent Processor Time Win32_PerfRawData_TermService_TerminalServices - Total Sessions - Inactive Sessions
  14. 14. Processes Monitoring Exchange store.exe | exmgmt.exe | mad.exe Active Directory dns.exe | lsass.exe | certsrv.exe SQL sqlagent.exe | sqlbrowser.exe | msmdsrv.exe | ReportingServicesService.exe Windows Servers Varies based on the applications installed IIS inetinfo.exe Terminal Service svchost -k DComLauch.exe (In XP) svchost.exe -k NetworkService (In Vista)
  15. 15. How to monitor them using OpManager? <ul><li>Automatic network discovery and device mapping </li></ul>OpManager automatically discovers all types of windows machines and Active Directory out-of-the-box. As soon as they are discovered, the devices are mapped under appropriate category and will be associated with pre-built monitoring templates . Identifies all Windows machines & Active Directory Groups them under maps (Servers, Desktops, Domain Controllers) Associates pre-built templates and thresholds
  16. 16. How to monitor them using OpManager? <ul><li>Windows Device Templates & Active Directory dashboards with out-of-the-box monitors </li></ul>
  17. 17. How to monitor them using OpManager? <ul><li>Windows Server snapshot page </li></ul>
  18. 18. How to monitor them using OpManager? <ul><li>Exchange and SQL server dashboards </li></ul>Most of the monitors come with pre-configured threshold points. You can start with these and later tweak to suit your requirements.
  19. 19. How to monitor them using OpManager? <ul><li>For monitoring other Microsoft products… </li></ul>Options to monitor all your Windows services, Performance Metrics and Processes from OpManager . Windows Services Monitoring Performance Metrics Monitoring Processes Monitoring
  20. 20. How to monitor them using OpManager? <ul><li>For monitoring other Microsoft products… </li></ul>Options to monitor all your Windows services, Performance Metrics and Processes from OpManager . Windows Services Monitoring Performance Metrics Monitoring Processes Monitoring
  21. 21. How to monitor them using OpManager? <ul><li>For monitoring other Microsoft products… </li></ul>Options to monitor all your Windows services, Performance Metrics and Processes from OpManager . Windows Services Monitoring Performance Metrics Monitoring Processes Monitoring
  22. 22. How to monitor them using OpManager? <ul><li>Troubleshooting with OpManager </li></ul>Restart the service or server when a Windows service is down. Windows Services Monitoring Performance Metrics Monitoring Processes Monitoring
  23. 23. How to monitor them using OpManager? <ul><li>Troubleshooting with OpManager </li></ul>Seconds-level granularity with Real-time monitoring graphs . Configure custom threshold points for every performance metric and get alerted or trigger scripts/ patches for fault remediation. Windows Services Monitoring Performance Metrics Monitoring Processes Monitoring
  24. 24. How to monitor them using OpManager? <ul><li>Troubleshooting with OpManager </li></ul>Know how much each process utilizes the server’s CPU and Memory . Windows Services Monitoring Performance Metrics Monitoring Processes Monitoring
  25. 25. How to monitor them using OpManager? <ul><li>Troubleshooting with OpManager </li></ul>Options to monitor every Windows service, Performance Metric and Process from OpManager . Windows Services Monitoring Performance Metrics Monitoring Processes Monitoring
  26. 26. How to monitor them using OpManager? <ul><li>OpManager’s remote connection tools </li></ul>Connect to devices remotely using tools such as RDP, Telnet, SSH session and web-console .
  27. 27. How to monitor them using OpManager? <ul><li>What else? </li></ul>Event Log Monitoring File/ Folder Monitoring
  28. 28. How to monitor them using OpManager? <ul><li>OpManager’s Event Log Monitoring </li></ul>An exhaustive collection of Event Log Rules with options to add your own .
  29. 29. How to monitor them using OpManager? <ul><li>OpManager’s File/ Folder Monitoring </li></ul>File/ Folder Monitoring templates.
  30. 30. ManageEngine OpManager – other features? <ul><ul><li>Non-windows infrastructure monitoring </li></ul></ul><ul><ul><ul><li>Linux/ HP UX/ IBM AIX/ Solaris monitoring </li></ul></ul></ul><ul><ul><li>Network Performance Management </li></ul></ul><ul><ul><ul><li>Network device health monitoring, WAN RTT monitoring, VoIP monitoring, Network Traffic Analysis, Network change and Configuration Management </li></ul></ul></ul><ul><ul><li>Fault Management </li></ul></ul><ul><ul><ul><li>Email/ SMS alerting, Syslog and SNMP Trap Processing, Integration with ServiceDesk, Customizable Dashboard, iPhone GUI, Plasma Screen view, Web alarms, Advanced Alerting </li></ul></ul></ul>Visit us at www.opmanager.com For support or product demos, mail us at [email_address] Or Call us at +1 888 720 9500
  31. 31. Summary Why you need to monitor all of Microsoft Infrastructure The basics of Microsoft monitoring and WMI 3 major focus areas for Microsoft Infrastructure Monitoring List of monitors under the 3 major areas for the top Microsoft products How OpManager helps in monitoring Microsoft Infrastructure
  32. 32. Questions? Thank you Opmanager-marketing@ manageengine .com

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