In this presentation from SES Chicago 2013, an approach to how to sell both internally or externally Search Engine Optimization (SEO) services is presented. The key take away is don't over sell it & present the opportunity in the right way.
Contactually and Kixie webinar final may 5 2016 Contactually
- The document summarizes a webinar presented by Greg Plum from Contactually and Jeff Kuei from Kixie about how their phone and CRM integration product can turbocharge sales.
- The webinar covered an overview of Contactually, best sales practices using it, and a live demo of how the Kixie team uses the Contactually integration.
- Key benefits discussed included automatically organizing and prioritizing leads, initiating customized follow-up strategies, and guiding daily actions to be consistent with contact goals.
This document outlines how to conduct a customer journey mapping workshop. It begins with an introduction to the theory of customer journey mapping, including definitions of key concepts like services and service design. It then details the steps to conduct a customer journey mapping workshop, including watching customer interviews, creating a storyline and mapping steps, mapping an emotion curve, defining pain points, generating ideas to improve the customer journey, and presenting ideas. The overall goal of the workshop is to illustrate a customer's experience engaging with a company through a journey map in order to identify opportunities to improve the customer experience.
[Elite Camp 2016] Peep Laja - Fresh Out Of the OvenCXL
Peep Laja, founder of ConversionXL, talks about some of the original UX research studies ConversionXL Institute has conducted over the last months. Inspiration for effective tests and website changes.
The problem
Not so much Winner! Not so much Not so much Not so much Not so much Not so much Not so much Not so much Not so much
The real problem
One month Winner! Two months Three months Four months Five months Six months Seven months Eight months Nine months
1 winner per year
QUOTE FROM ELON MUSK BIOGRAPHY “ He would place this urgency that he expected the revenue in ten years to be ten million dollars a day and that every day we were slower to achieve our goals was a day of missing out on that money.
We’re missing out on this
But…why?
TOO MANY IDEAS!
170 ideas in 3 minutes
Try new CTA Try new CTA location Test multiple CTAs Test different button colors Add an “About” section Try a different headline Add an image to the homepage Shorten my form Auto play the video Try modals for forms Test a free trial Try annual billing Try a high anchor price
Er.
We need a process
Find out what’s stopping folks from converting…
…fix it.
Thanks
I’ll be here all night
Step 1: Take these ideas…
Try new CTA Try new CTA location Test multiple CTAs Test different button colors Add an “About” section Try a different headline Add an image to the homepage Shorten my form Auto play the video Try modals for forms Test a free trial Try annual billing Try a high anchor price
…and throw them away.
Step 2: Listen to your customers and prospects
Try new CTA Try new CTA location Test multiple CTAs Test different button colors Add an “About” section Try a different headline Add an image to the homepage Shorten my form Auto play the video Try modals for forms Test a free trial Try annual billing Try a high anchor price These ideas are good. They just might not be for you.
Gut Your gut is good. It just knows too much.
Curse of knowledge
USER TESTING
Send 3 users through your funnel
Send 3 users to your competition
Send 3 users to a HUGE company in your space
PEEK
QUALAROO
CHAT TRANSCRIPTS
SALES PEOPLE AND SUPPORT
Step 3: Use a framework to make decisions
Test summary Test objective Hypothesis Opportunity size Time to test Likely scenarios Next steps What worked? What didn’t work? HTTP://BIT.LY/ABTEST-FRAMEWORK
The problem
Not so much Winner! Not so much Not so much Not so much Not so much Not so much Not so much Not so much Not so much
The problem opportunity
Not so much Winner! Not so much Not so much Not so much Not so much Not so much Not so much Not so much Not so much
Not so much Winner! Not so much Not so much Not so much Winner! Not so much Not so much Not so much Not so much
Not so much Not so much Not so much Winner! Not so much Not so much Winner! Not so much Not so much Winner!
Growing Up The Right Way: An Example of How to Scale When You're Aren't a Sta...Sauce Labs
The current environment we live in demands the ability to scale at the drop of a hat. In this SauceCon 2018 session, we will cover the questions to ask when you are faced with the scaling vs. cost dilemma, things like “I have a limited budget, where should I spend it?”, “How do I take advantage of my team’s diverse, yet non-correlating, coding experience?”, and “Where should I start to make the biggest bang for the buck? We’ll cover the options and tools you have to make sure you’re scaling without forsaking quality, and why it is ok to fail (as long as you do it fast). I will share real world examples of our company being forced to grow up and the pains and glorious successes that went right along with it. Plus there will be treats and who doesn’t like treats?
This document discusses customer development and outlines its key steps: forming a hypothesis about a customer problem; finding potential customers to interview; asking open-ended questions to understand customer frustrations, constraints, decision-making processes, and workflows; making sense of interview findings to validate or invalidate hypotheses; and using insights to build minimum viable products that test learning. It emphasizes that half of all product ideas fail and that customer development can save significant time by avoiding building the wrong products.
[Elite Camp 2016] Phil Nottingham - CRO with Video: Tips, Tricks and TacticsCXL
This document discusses how to optimize video content and placement on websites to increase conversion rates. It provides data on testing different types of video content, thumbnail designs, and placement on pages. Key findings include that teaching videos, live explainer videos and personalized sales messages tend to help conversion the most. Placement of videos higher on pages and between 400-600 pixels wide was found to have higher play rates. Using "click here" annotations and CTAs around the 20% point of longer videos improved interactions and conversions.
Contactually and Kixie webinar final may 5 2016 Contactually
- The document summarizes a webinar presented by Greg Plum from Contactually and Jeff Kuei from Kixie about how their phone and CRM integration product can turbocharge sales.
- The webinar covered an overview of Contactually, best sales practices using it, and a live demo of how the Kixie team uses the Contactually integration.
- Key benefits discussed included automatically organizing and prioritizing leads, initiating customized follow-up strategies, and guiding daily actions to be consistent with contact goals.
This document outlines how to conduct a customer journey mapping workshop. It begins with an introduction to the theory of customer journey mapping, including definitions of key concepts like services and service design. It then details the steps to conduct a customer journey mapping workshop, including watching customer interviews, creating a storyline and mapping steps, mapping an emotion curve, defining pain points, generating ideas to improve the customer journey, and presenting ideas. The overall goal of the workshop is to illustrate a customer's experience engaging with a company through a journey map in order to identify opportunities to improve the customer experience.
[Elite Camp 2016] Peep Laja - Fresh Out Of the OvenCXL
Peep Laja, founder of ConversionXL, talks about some of the original UX research studies ConversionXL Institute has conducted over the last months. Inspiration for effective tests and website changes.
The problem
Not so much Winner! Not so much Not so much Not so much Not so much Not so much Not so much Not so much Not so much
The real problem
One month Winner! Two months Three months Four months Five months Six months Seven months Eight months Nine months
1 winner per year
QUOTE FROM ELON MUSK BIOGRAPHY “ He would place this urgency that he expected the revenue in ten years to be ten million dollars a day and that every day we were slower to achieve our goals was a day of missing out on that money.
We’re missing out on this
But…why?
TOO MANY IDEAS!
170 ideas in 3 minutes
Try new CTA Try new CTA location Test multiple CTAs Test different button colors Add an “About” section Try a different headline Add an image to the homepage Shorten my form Auto play the video Try modals for forms Test a free trial Try annual billing Try a high anchor price
Er.
We need a process
Find out what’s stopping folks from converting…
…fix it.
Thanks
I’ll be here all night
Step 1: Take these ideas…
Try new CTA Try new CTA location Test multiple CTAs Test different button colors Add an “About” section Try a different headline Add an image to the homepage Shorten my form Auto play the video Try modals for forms Test a free trial Try annual billing Try a high anchor price
…and throw them away.
Step 2: Listen to your customers and prospects
Try new CTA Try new CTA location Test multiple CTAs Test different button colors Add an “About” section Try a different headline Add an image to the homepage Shorten my form Auto play the video Try modals for forms Test a free trial Try annual billing Try a high anchor price These ideas are good. They just might not be for you.
Gut Your gut is good. It just knows too much.
Curse of knowledge
USER TESTING
Send 3 users through your funnel
Send 3 users to your competition
Send 3 users to a HUGE company in your space
PEEK
QUALAROO
CHAT TRANSCRIPTS
SALES PEOPLE AND SUPPORT
Step 3: Use a framework to make decisions
Test summary Test objective Hypothesis Opportunity size Time to test Likely scenarios Next steps What worked? What didn’t work? HTTP://BIT.LY/ABTEST-FRAMEWORK
The problem
Not so much Winner! Not so much Not so much Not so much Not so much Not so much Not so much Not so much Not so much
The problem opportunity
Not so much Winner! Not so much Not so much Not so much Not so much Not so much Not so much Not so much Not so much
Not so much Winner! Not so much Not so much Not so much Winner! Not so much Not so much Not so much Not so much
Not so much Not so much Not so much Winner! Not so much Not so much Winner! Not so much Not so much Winner!
Growing Up The Right Way: An Example of How to Scale When You're Aren't a Sta...Sauce Labs
The current environment we live in demands the ability to scale at the drop of a hat. In this SauceCon 2018 session, we will cover the questions to ask when you are faced with the scaling vs. cost dilemma, things like “I have a limited budget, where should I spend it?”, “How do I take advantage of my team’s diverse, yet non-correlating, coding experience?”, and “Where should I start to make the biggest bang for the buck? We’ll cover the options and tools you have to make sure you’re scaling without forsaking quality, and why it is ok to fail (as long as you do it fast). I will share real world examples of our company being forced to grow up and the pains and glorious successes that went right along with it. Plus there will be treats and who doesn’t like treats?
This document discusses customer development and outlines its key steps: forming a hypothesis about a customer problem; finding potential customers to interview; asking open-ended questions to understand customer frustrations, constraints, decision-making processes, and workflows; making sense of interview findings to validate or invalidate hypotheses; and using insights to build minimum viable products that test learning. It emphasizes that half of all product ideas fail and that customer development can save significant time by avoiding building the wrong products.
[Elite Camp 2016] Phil Nottingham - CRO with Video: Tips, Tricks and TacticsCXL
This document discusses how to optimize video content and placement on websites to increase conversion rates. It provides data on testing different types of video content, thumbnail designs, and placement on pages. Key findings include that teaching videos, live explainer videos and personalized sales messages tend to help conversion the most. Placement of videos higher on pages and between 400-600 pixels wide was found to have higher play rates. Using "click here" annotations and CTAs around the 20% point of longer videos improved interactions and conversions.
This document provides guidance on design processes for startups. It discusses conducting user research through interviews and observation, creating scenarios to define features, sketching and prototyping ideas, and testing prototypes both qualitatively and quantitatively. The key aspects of the design process outlined are empathizing with users through research, defining problems and opportunities, ideating solutions, prototyping those ideas, and testing prototypes with users in an iterative process.
This document summarizes key concepts from a presentation on A/B testing fundamentals. It discusses:
1. The different possible outcomes of A/B tests and how they relate to concepts like true positives, false positives, etc.
2. The difference between false positive rate and false discovery rate. False positive rate considers the probability of a false positive from a single test, while false discovery rate accounts for running multiple tests.
3. How to balance factors like error rates, effect size detection, and test duration by making tradeoffs between them, such as running tests longer to reduce error rates or detect smaller effects.
[Elite Camp 2016] Marie Polli - Taking Your Customers on a Journey That Match...CXL
Each page of yours sales funnel has a purpose - it’s part of your customers’ journey. You don’t want to confuse people by trying to cross sell a similar product to them in the shopping cart and you don’t want to keep them away by having a really weird homepage. This session will do a walk through of the do-s and don’t-s of the key steps of your sales funnel.
1. Customer Success LOVE formula. Our approach towards Customer Success & Project Management: principles, processes, tools.
2. Setting up Salesforce for clients management. How we combine prospects and customers management processes in one CRM?
3. Communication automation. What tools we use to automate communications with our customers and to help CSMs to be more efficient and cover more projects per one CSM?
4. Automatic revenue planning. How we calculate customers revenue for P&L management?
5. Predicting customers churn rate. What methods and tools we use to define customers at risks?
6. CSMs’ efforts prioritizing. How we define Customer Success focus to plan and prioritize CSMs efforts?
Robert Mulder & Sven Cune - Camp Digital 2016Nexer Digital
This document provides guidance on combining quantitative and qualitative data for customer research organizations (CROs). It discusses using both analytics to understand what is happening on a site, as well as user feedback to understand why. Specific examples are given of companies that improved outcomes like conversion rates and app store ratings by gathering user feedback through methods like surveys and feedback buttons. The document also provides tips for effective survey design, including keeping surveys short, using simple language, and asking targeted questions related to specific user behaviors or pain points. Industry benchmarks for survey conversion rates are also listed.
Time to value - how long it takes for a customer to sign up, set up, and get some initial value from your product/service - is the most important metric you're probably not optimizing.
This document provides tips for companies on how to effectively monitor and respond to reviews on Glassdoor. It recommends determining guidelines for responding, such as brand voice and criteria for prioritizing responses. It also suggests assigning a team to divide monitoring and response duties, with templates for common responses. Finally, it proposes implementing a feedback loop to identify areas for improvement from trends in interview feedback and Glassdoor data.
Where do You Start?
Where to begin? How do I track the data? How do I setup an A/B test? When do I know if the test is conclusive?
1.The CRO Mindset 1
Not hitting goals?
Do more with less.
Failing is Part of the Game
Follow the Data
2.Start with a Plan 2
Don’t just test to test
Create a backlog
3.Collecting Data 3
Lots of Options
The standard
My preference
They are directly integrated into most AB testing tools
First we need to build our funnel
KISSmetrics makes this dead simple
Experiments show in funnel reports automagically
LOG IN WITH GOOGLE Start Your Free KISSmetrics Trial
4.Collecting Insights 4
Qualitative is important
On-page survey tools
Ask questions at funnel drop off points How can we help? Are you looking for something we don't have? Do you need assistance? How can we improve? What is preventing you from purchasing?
UX and Usability testing
Heatmapping
Look at your analytics :)
Use these insights to improve backlog
5.Start Testing 5
What is an A/B Test?
A/B Testing Tools
Add Javascript to site
How Yammer Stayed Lean Post-Acquisition: Customer Development as Survival Str...Cindy Alvarez
1) After being acquired by Microsoft, Yammer stayed lean by continuing to focus on customer development and maintaining their startup culture and processes.
2) Key aspects of Yammer's product development process included building products based on identified customer problems, autonomous cross-functional teams, and testing all features through A/B testing.
3) Yammer also focused on data-driven decision making, maintaining a supportive and empowering culture, and finding early adopters within Microsoft to socialize their approach.
This document provides 6 ways to see bigger business results through social media by keeping it simple. It recommends focusing efforts on 1-2 major social media platforms rather than spreading efforts too thin across many platforms. Specifically, it suggests doubling down on LinkedIn due to opportunities for business development, recruitment, and driving traffic from executives. It also recommends using Facebook Live videos monthly to provide thought leadership and build rapport with customers. The overall message is to focus social media efforts on a select few platforms where target audiences are highly engaged.
Optimize Your Funnel By Getting Inside Your Buyer's HeadDavid Skok
Part of finding product/market fit is turning early wins into repeatable, scalable, and profitable sales. In this talk given as part of the Heavybit speaker series, I discuss how to shorten the time to customer conversion from trials, freemium and open source products.
Vanessa Knotts proposes a solution to address common customer pain points like employee loss, lack of training, and poor communication. The solution would create a team-based approach similar to successful sports teams, with a 6-month implementation timeline costing $500,000 in employee incentives. Research on customer feedback was gathered from sites like Indeed, LinkedIn, and Yelp to identify pain points and develop the proposal.
This document discusses challenges with estimates in software development projects and provides recommendations for both sales and development teams. It suggests that estimates are necessary but problematic due to a lack of information, communication issues, and an inability to say no. The document recommends that development teams provide range estimates with assumptions and uncertainties, and that sales teams improve communication by providing more quality information to developers. Both teams are advised to say no to unreasonable requests and recognize their interdependence to achieve good estimates and information flow.
San Jose 2017 Q2 Startup Bootcamp (Young Coders) session3Lochan Narvekar
This document summarizes an 8-session entrepreneurship program that covers topics around turning a passion into a business opportunity. Session 3 focuses specifically on how to take a passion and turn it into a business opportunity. The document provides examples of entrepreneurs like Mark Zuckerberg and Brennan Agranoff who successfully started businesses based on their passions. It also discusses important business plan components and concludes with assigning homework to start drafting a business plan.
Opticon 2015-Hypothesize, Analyze, Optimize: Using Hidden Insights to Perfect...Optimizely
Featuring speakers from Rue La La, Princess Cruises
Abby Lokshin, Product Manager, Mobile, Rue La La
Abel Ramos, Product Owner, Shopping and Booking Web Scrum Team, Princess Cruises
Testing is an iterative process, oftentimes with confusing or inconclusive results. However, every experiment has something to teach you, and all too often, critical information is left unnoticed! Learn how to look for insights hidden behind the numbers and maximize the utility of every experiment you run.
A presentation I made for Samsung Developer Workshop in Indonesia.
Sorry for disabling the download feature.
If you want the file, just send me an email at rangga.wiseno@gmail.com
Featuring speakers from Optimizely
Ash Alhashim, Global Director, Sales and Market Development, Optimizely
Amanda Swan, Community Manager, Optimizely
Adam Avramescu, Head of Customer Education, Optimizely
Ever wondered how Optimizely employees use Optimizely? In this session, you’ll learn about our optimization programs, and how we use Optimizely beyond traditional A/B testing. We’ll also uncover how to optimize experiences that don’t have a traditional “conversion” goal. Our Global Director of Sales and Market Development, Ash Alhashim, will walk through an advanced experiment that takes advantage of Optimizely’s most powerful features and how he takes a unique approach to measuring success, perfect for optimizers looking to push their optimization boundaries. Amanda Swan and Adam Avramescu will also share insights from the Optiverse testing program and thoughts on interpreting experiments on properties where “conversion” is unclear.
Lean Startup Methods & Thinking: apply it in hackathon Taavi Lindmaa
The document discusses Lean Startup thinking and methods for validating business ideas quickly and with low costs. It recommends defining customer and problem hypotheses and then building minimum viable products to test those hypotheses through customer interviews and feedback. It provides tools and techniques for teams to manage tasks, validate ideas, build landing pages, and get customer feedback to iterate business ideas rapidly and reduce time and money spent before achieving product-market fit.
This document provides tips for dentists on digital marketing best practices. It recommends staying connected with clients on social media, prioritizing key platforms, and focusing content on serving clients. The document stresses getting positive online reviews, claiming and updating profiles, and having a process to address negative reviews. It suggests creating a content calendar focused on client stories and testimonials. Finally, it advises doing more engaging video content like live streams and using a small social media advertising budget to boost high-performing posts.
[On-Demand Webinar] How to Find and Perform Manufactured Growth OpportunitiesReal Estate Investar
This document provides information on manufactured growth opportunities in real estate investing. It discusses strategies like subdivision and renovation to increase property value and cash flow without purchasing additional properties. Tools on the Real Estate Investar platform can help investors search for properties, evaluate financials, integrate properties into a portfolio for tracking, and automate accounting. The presentation encourages attendees to sign up for a Real Estate Investar subscription, which provides property management tools and support starting at $99 per month.
20min guide on how to run B2B digital marketing KC Chan 陈家聪
ppt slide from the Warwick Business School Digital Innovation panel on 25th Jan 2018. It involves some quick insight on how to run a successful B2B digital marketing team, including the importance of persona, user journey to marketing funnel via the Inbound Marketing methodology.
KC Chan - @KcChano
This document discusses various services for creating promotional videos, including professional scriptwriting, voice artists, and music. It also contains links to websites for video production and digital marketing services. The document provides contact information for several people and organizations related to community building, growth hacking, and digital strategy for brands.
This document provides guidance on design processes for startups. It discusses conducting user research through interviews and observation, creating scenarios to define features, sketching and prototyping ideas, and testing prototypes both qualitatively and quantitatively. The key aspects of the design process outlined are empathizing with users through research, defining problems and opportunities, ideating solutions, prototyping those ideas, and testing prototypes with users in an iterative process.
This document summarizes key concepts from a presentation on A/B testing fundamentals. It discusses:
1. The different possible outcomes of A/B tests and how they relate to concepts like true positives, false positives, etc.
2. The difference between false positive rate and false discovery rate. False positive rate considers the probability of a false positive from a single test, while false discovery rate accounts for running multiple tests.
3. How to balance factors like error rates, effect size detection, and test duration by making tradeoffs between them, such as running tests longer to reduce error rates or detect smaller effects.
[Elite Camp 2016] Marie Polli - Taking Your Customers on a Journey That Match...CXL
Each page of yours sales funnel has a purpose - it’s part of your customers’ journey. You don’t want to confuse people by trying to cross sell a similar product to them in the shopping cart and you don’t want to keep them away by having a really weird homepage. This session will do a walk through of the do-s and don’t-s of the key steps of your sales funnel.
1. Customer Success LOVE formula. Our approach towards Customer Success & Project Management: principles, processes, tools.
2. Setting up Salesforce for clients management. How we combine prospects and customers management processes in one CRM?
3. Communication automation. What tools we use to automate communications with our customers and to help CSMs to be more efficient and cover more projects per one CSM?
4. Automatic revenue planning. How we calculate customers revenue for P&L management?
5. Predicting customers churn rate. What methods and tools we use to define customers at risks?
6. CSMs’ efforts prioritizing. How we define Customer Success focus to plan and prioritize CSMs efforts?
Robert Mulder & Sven Cune - Camp Digital 2016Nexer Digital
This document provides guidance on combining quantitative and qualitative data for customer research organizations (CROs). It discusses using both analytics to understand what is happening on a site, as well as user feedback to understand why. Specific examples are given of companies that improved outcomes like conversion rates and app store ratings by gathering user feedback through methods like surveys and feedback buttons. The document also provides tips for effective survey design, including keeping surveys short, using simple language, and asking targeted questions related to specific user behaviors or pain points. Industry benchmarks for survey conversion rates are also listed.
Time to value - how long it takes for a customer to sign up, set up, and get some initial value from your product/service - is the most important metric you're probably not optimizing.
This document provides tips for companies on how to effectively monitor and respond to reviews on Glassdoor. It recommends determining guidelines for responding, such as brand voice and criteria for prioritizing responses. It also suggests assigning a team to divide monitoring and response duties, with templates for common responses. Finally, it proposes implementing a feedback loop to identify areas for improvement from trends in interview feedback and Glassdoor data.
Where do You Start?
Where to begin? How do I track the data? How do I setup an A/B test? When do I know if the test is conclusive?
1.The CRO Mindset 1
Not hitting goals?
Do more with less.
Failing is Part of the Game
Follow the Data
2.Start with a Plan 2
Don’t just test to test
Create a backlog
3.Collecting Data 3
Lots of Options
The standard
My preference
They are directly integrated into most AB testing tools
First we need to build our funnel
KISSmetrics makes this dead simple
Experiments show in funnel reports automagically
LOG IN WITH GOOGLE Start Your Free KISSmetrics Trial
4.Collecting Insights 4
Qualitative is important
On-page survey tools
Ask questions at funnel drop off points How can we help? Are you looking for something we don't have? Do you need assistance? How can we improve? What is preventing you from purchasing?
UX and Usability testing
Heatmapping
Look at your analytics :)
Use these insights to improve backlog
5.Start Testing 5
What is an A/B Test?
A/B Testing Tools
Add Javascript to site
How Yammer Stayed Lean Post-Acquisition: Customer Development as Survival Str...Cindy Alvarez
1) After being acquired by Microsoft, Yammer stayed lean by continuing to focus on customer development and maintaining their startup culture and processes.
2) Key aspects of Yammer's product development process included building products based on identified customer problems, autonomous cross-functional teams, and testing all features through A/B testing.
3) Yammer also focused on data-driven decision making, maintaining a supportive and empowering culture, and finding early adopters within Microsoft to socialize their approach.
This document provides 6 ways to see bigger business results through social media by keeping it simple. It recommends focusing efforts on 1-2 major social media platforms rather than spreading efforts too thin across many platforms. Specifically, it suggests doubling down on LinkedIn due to opportunities for business development, recruitment, and driving traffic from executives. It also recommends using Facebook Live videos monthly to provide thought leadership and build rapport with customers. The overall message is to focus social media efforts on a select few platforms where target audiences are highly engaged.
Optimize Your Funnel By Getting Inside Your Buyer's HeadDavid Skok
Part of finding product/market fit is turning early wins into repeatable, scalable, and profitable sales. In this talk given as part of the Heavybit speaker series, I discuss how to shorten the time to customer conversion from trials, freemium and open source products.
Vanessa Knotts proposes a solution to address common customer pain points like employee loss, lack of training, and poor communication. The solution would create a team-based approach similar to successful sports teams, with a 6-month implementation timeline costing $500,000 in employee incentives. Research on customer feedback was gathered from sites like Indeed, LinkedIn, and Yelp to identify pain points and develop the proposal.
This document discusses challenges with estimates in software development projects and provides recommendations for both sales and development teams. It suggests that estimates are necessary but problematic due to a lack of information, communication issues, and an inability to say no. The document recommends that development teams provide range estimates with assumptions and uncertainties, and that sales teams improve communication by providing more quality information to developers. Both teams are advised to say no to unreasonable requests and recognize their interdependence to achieve good estimates and information flow.
San Jose 2017 Q2 Startup Bootcamp (Young Coders) session3Lochan Narvekar
This document summarizes an 8-session entrepreneurship program that covers topics around turning a passion into a business opportunity. Session 3 focuses specifically on how to take a passion and turn it into a business opportunity. The document provides examples of entrepreneurs like Mark Zuckerberg and Brennan Agranoff who successfully started businesses based on their passions. It also discusses important business plan components and concludes with assigning homework to start drafting a business plan.
Opticon 2015-Hypothesize, Analyze, Optimize: Using Hidden Insights to Perfect...Optimizely
Featuring speakers from Rue La La, Princess Cruises
Abby Lokshin, Product Manager, Mobile, Rue La La
Abel Ramos, Product Owner, Shopping and Booking Web Scrum Team, Princess Cruises
Testing is an iterative process, oftentimes with confusing or inconclusive results. However, every experiment has something to teach you, and all too often, critical information is left unnoticed! Learn how to look for insights hidden behind the numbers and maximize the utility of every experiment you run.
A presentation I made for Samsung Developer Workshop in Indonesia.
Sorry for disabling the download feature.
If you want the file, just send me an email at rangga.wiseno@gmail.com
Featuring speakers from Optimizely
Ash Alhashim, Global Director, Sales and Market Development, Optimizely
Amanda Swan, Community Manager, Optimizely
Adam Avramescu, Head of Customer Education, Optimizely
Ever wondered how Optimizely employees use Optimizely? In this session, you’ll learn about our optimization programs, and how we use Optimizely beyond traditional A/B testing. We’ll also uncover how to optimize experiences that don’t have a traditional “conversion” goal. Our Global Director of Sales and Market Development, Ash Alhashim, will walk through an advanced experiment that takes advantage of Optimizely’s most powerful features and how he takes a unique approach to measuring success, perfect for optimizers looking to push their optimization boundaries. Amanda Swan and Adam Avramescu will also share insights from the Optiverse testing program and thoughts on interpreting experiments on properties where “conversion” is unclear.
Lean Startup Methods & Thinking: apply it in hackathon Taavi Lindmaa
The document discusses Lean Startup thinking and methods for validating business ideas quickly and with low costs. It recommends defining customer and problem hypotheses and then building minimum viable products to test those hypotheses through customer interviews and feedback. It provides tools and techniques for teams to manage tasks, validate ideas, build landing pages, and get customer feedback to iterate business ideas rapidly and reduce time and money spent before achieving product-market fit.
This document provides tips for dentists on digital marketing best practices. It recommends staying connected with clients on social media, prioritizing key platforms, and focusing content on serving clients. The document stresses getting positive online reviews, claiming and updating profiles, and having a process to address negative reviews. It suggests creating a content calendar focused on client stories and testimonials. Finally, it advises doing more engaging video content like live streams and using a small social media advertising budget to boost high-performing posts.
[On-Demand Webinar] How to Find and Perform Manufactured Growth OpportunitiesReal Estate Investar
This document provides information on manufactured growth opportunities in real estate investing. It discusses strategies like subdivision and renovation to increase property value and cash flow without purchasing additional properties. Tools on the Real Estate Investar platform can help investors search for properties, evaluate financials, integrate properties into a portfolio for tracking, and automate accounting. The presentation encourages attendees to sign up for a Real Estate Investar subscription, which provides property management tools and support starting at $99 per month.
20min guide on how to run B2B digital marketing KC Chan 陈家聪
ppt slide from the Warwick Business School Digital Innovation panel on 25th Jan 2018. It involves some quick insight on how to run a successful B2B digital marketing team, including the importance of persona, user journey to marketing funnel via the Inbound Marketing methodology.
KC Chan - @KcChano
This document discusses various services for creating promotional videos, including professional scriptwriting, voice artists, and music. It also contains links to websites for video production and digital marketing services. The document provides contact information for several people and organizations related to community building, growth hacking, and digital strategy for brands.
O ABC PPP framework for effective Social Media MarketingEdureka!
This document outlines the O ABC PPP framework for effective social media marketing. O ABC PPP stands for Objective, Audience, Budget, Content, Policy, Persona, and Pick. The framework provides guidelines for defining objectives, understanding the target audience, setting the budget, developing content strategies, establishing policies, crafting a persona, and selecting key performance metrics. It is intended to help marketers stay organized and on track when managing social media marketing efforts.
Emma Herron, BA Professional Lead at Hippo Digital, Tammy Kennedy, Solution Design Manager at EE and Jonathan Pain Business Analysis Manager at Sky deliver three exciting presentations on hot Business Analysis topics.
This document outlines Courtland Cantrell's personal brand exploration project. It describes his background and passion for sports, and his goal of pursuing a career in sports media creation. His target profession is to work as a camera operator, film/video editor, or media director for a professional sports team, preferably in Atlanta. The document establishes his brand archetype as a creator who strives for new, unique content. It includes outlines for networking with potential employers at the Atlanta Hawks and developing skills through education to achieve short, mid, and long term career goals working in sports media.
20 Ways to Shaft your Split Tesring : Conversion ConferenceCraig Sullivan
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TOP 5 MISTAKES THAT ALL WEBSITE OWNERS MAKESemrush
Doyle Buehler
Supermodel' for Digital Brand Leadership
For some people, being online is a breeze. Nothing really to worry about; just open up your ecommerce shopping cart and within a few days, your paypal account will be full, so you can get that yellow Lamborghini that you have been admiring the last few days while planning your internet riches. And, if you are one of these 'people', then fantastic news! For the rest of us, however, we all know that it isn't as easy as we originally thought or were told.
It's a brutal landscape: your audience doesn't really know you exist at times, and your customers don't really care about you and your business. If you are not delivering your value with relevance and authority, then you might as well not exist online. How do you build that relevance to your audience? Well, it starts with one of the many aspects of a proper digital platform - your website.
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Speaker: Doyle Buehler
Doyle Buehler is an author, entrepreneur, speaker and online business strategist. From several successful start-ups and retail franchise businesses in Canada, the United States, Europe and Australia, to helping other companies succeed with their ideas and strategies, he has spent over 14 years in the business world making things happen – both online and off. He is a Leading innovator in the online, ecommerce worlds, and at the intersections of entrepreneurship and digital innovation. His experience has been utilised in various global industries, including travel, insurance, pharmaceuticals, banking, investment, hospitality, finance, events and learning domains.
His newest book, "The Digital Delusion: How To Overcome The Misguidance and Misinformation Online", discusses the reality of the online industry, and what business leaders can do to get beyond the clutter, confusion and distraction of the online world, to become a true digital leader.
He now runs the world's first "anti-agency", The Digital Delusion, helping entrepreneurs and business leaders become less reliant on "guru's", and "experts", and getting rid of the bullsh*t online, by empowering and enabling them to become accountable (& awesome) online.
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How to Talk & Sell SEO in the Boardroom
1. SEO in the Boardroom: Leveraging
Relevant Metrics
or
How to Talk to the C-Suite
Alan K’necht
Partner: Analytics & Social
Digital Always Media
@aknecht
3. About Alan
• Working with the Internet since 1994
• Started with Digital Analytics in 1995
• Also been a:
– Web developer
– Analyst
– SEO/Social Media
• Teach Digital Analytics for USF Online
• Published 1st book in 2010
@aknecht
4. Step 1: Know Your Audience
• Learn:
–
–
–
–
What makes them stay up at night
What makes say “It was a good day”
Who really makes the decisions
Who at the C-level is your champion
@aknecht
9. Step 2: Preparation
• The C-Suite just like kids:
– Talk in TLAs!
• CFO
• CMO
• CTO
• ROI
• CPA
• MBO
@aknecht
10. Step 2: Preparation
• The C-Suite just like kids:
– Talk in TLAs!
• CFO
• CMO
• CTO
• ROI
• CPA
• MBO
• Don’t use your SEO acronyms or jargon!
@aknecht
11. How Do Relate To Kids?
• Keep the talk & explanation
– Simple
– At a minimum
• Draw them a picture!
@aknecht
13. The Treasure Map
• Keep it simple
–
–
–
–
–
Where you’re starting at
What you need to get started
Major milestones along the journey
How long to get from the start to the end
What to expect at the end of the journey
@aknecht
14. The C-Suite Treasure Map
• Starting Point:
– Overview of the problem that needs resolving
• Getting Started
– Tools, resources, etc
• Milestone
– Check points & KPI/Indicators of progress
• Journey’s End
– ROI
@aknecht
15. Putting it Together
• Be concise
• Stress benefits of implementing SEO
• Highlight current obstacles
– Showing the solution to get around them
• Set realistic expectations
– Time, CPA & ROI
• Stress the benefits to the company & them
@aknecht