SlideShare a Scribd company logo
SEO in the Boardroom: Leveraging
Relevant Metrics
or
How to Talk to the C-Suite
Alan K’necht
Partner: Analytics & Social
Digital Always Media
@aknecht
About
• Provide SEO, Social & Analytics
Services, Training & Consulting

@aknecht
About Alan
• Working with the Internet since 1994
• Started with Digital Analytics in 1995
• Also been a:
– Web developer
– Analyst
– SEO/Social Media
• Teach Digital Analytics for USF Online
• Published 1st book in 2010

@aknecht
Step 1: Know Your Audience
• Learn:
–
–
–
–

What makes them stay up at night
What makes say “It was a good day”
Who really makes the decisions
Who at the C-level is your champion

@aknecht
Are They This?

@aknecht
Or Are They This?

@aknecht
Step 2: Preparation
• The C-Suite just like kids:

@aknecht
Step 2: Preparation
• The C-Suite just like kids:
– Talk in TLAs!

@aknecht
Step 2: Preparation
• The C-Suite just like kids:
– Talk in TLAs!
• CFO
• CMO
• CTO
• ROI
• CPA
• MBO

@aknecht
Step 2: Preparation
• The C-Suite just like kids:
– Talk in TLAs!
• CFO
• CMO
• CTO
• ROI
• CPA
• MBO

• Don’t use your SEO acronyms or jargon!
@aknecht
How Do Relate To Kids?
• Keep the talk & explanation
– Simple
– At a minimum

• Draw them a picture!

@aknecht
Draw Them A Treasure Map

@aknecht
The Treasure Map
• Keep it simple
–
–
–
–
–

Where you’re starting at
What you need to get started
Major milestones along the journey
How long to get from the start to the end
What to expect at the end of the journey

@aknecht
The C-Suite Treasure Map
• Starting Point:
– Overview of the problem that needs resolving

• Getting Started
– Tools, resources, etc

• Milestone
– Check points & KPI/Indicators of progress

• Journey’s End
– ROI

@aknecht
Putting it Together
• Be concise
• Stress benefits of implementing SEO
• Highlight current obstacles
– Showing the solution to get around them

• Set realistic expectations
– Time, CPA & ROI

• Stress the benefits to the company & them
@aknecht
Thank You

Alan K’necht
alan@DigitalAlwaysMedia.com
@aknecht

Type my name into Google
@aknecht

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How to Talk & Sell SEO in the Boardroom

  • 1. SEO in the Boardroom: Leveraging Relevant Metrics or How to Talk to the C-Suite Alan K’necht Partner: Analytics & Social Digital Always Media @aknecht
  • 2. About • Provide SEO, Social & Analytics Services, Training & Consulting @aknecht
  • 3. About Alan • Working with the Internet since 1994 • Started with Digital Analytics in 1995 • Also been a: – Web developer – Analyst – SEO/Social Media • Teach Digital Analytics for USF Online • Published 1st book in 2010 @aknecht
  • 4. Step 1: Know Your Audience • Learn: – – – – What makes them stay up at night What makes say “It was a good day” Who really makes the decisions Who at the C-level is your champion @aknecht
  • 6. Or Are They This? @aknecht
  • 7. Step 2: Preparation • The C-Suite just like kids: @aknecht
  • 8. Step 2: Preparation • The C-Suite just like kids: – Talk in TLAs! @aknecht
  • 9. Step 2: Preparation • The C-Suite just like kids: – Talk in TLAs! • CFO • CMO • CTO • ROI • CPA • MBO @aknecht
  • 10. Step 2: Preparation • The C-Suite just like kids: – Talk in TLAs! • CFO • CMO • CTO • ROI • CPA • MBO • Don’t use your SEO acronyms or jargon! @aknecht
  • 11. How Do Relate To Kids? • Keep the talk & explanation – Simple – At a minimum • Draw them a picture! @aknecht
  • 12. Draw Them A Treasure Map @aknecht
  • 13. The Treasure Map • Keep it simple – – – – – Where you’re starting at What you need to get started Major milestones along the journey How long to get from the start to the end What to expect at the end of the journey @aknecht
  • 14. The C-Suite Treasure Map • Starting Point: – Overview of the problem that needs resolving • Getting Started – Tools, resources, etc • Milestone – Check points & KPI/Indicators of progress • Journey’s End – ROI @aknecht
  • 15. Putting it Together • Be concise • Stress benefits of implementing SEO • Highlight current obstacles – Showing the solution to get around them • Set realistic expectations – Time, CPA & ROI • Stress the benefits to the company & them @aknecht