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×
×
×

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ツールを賢く使おう
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ツールを賢く使おう
AdWords
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顕
在
潜
在
ユ
ー
ザ
ー
の
ブ
ラ
ン
ド
想
起
度
や
見
込
具
合
規模
指名検索ユーザー
サービス顕在
ユーザー
潜在ユーザー
ニーズ顕在
ユーザー
サービス、ブランドを具体的
に想起しているユーザー。リ
ピートユーザー
サービスや商品のカテゴリに
興味を持ち情報を検索する
ユーザー
解決したい課題は持っている
が、どのような手段で解決で
きるのか明確な解答を持って
いないユーザー。
・解決手段が決まっていない
・他の解決手段を考えている
・どうありたいというビジョ
ンだけがある
現状では解決課題やモチベー
ションはないが、提案次第で
は、将来的に対象となりうる
ユーザー
社名 貴社名を知っている(既存ユーザー及び新規認知獲得ユーザー)
ブランド名・メニュー名 貴社サービス名を知っている(既存ユーザー及び新規認知獲得ユーザー)
業界カテゴリ×ブランド名 貴社サービスを知っている。比較検討段階
業界ビッグワード 商品・サービス購入を考えており、ひろく情報収集している段階
業界カテゴリ 利用意欲は高めであり比較段階にある
行動・位置・機能・デザイン 求めているものが具体的(何かしたいのか、何らかの情報が欲しいのか)
目的・将来像フレーズ 具体的なニーズがあって、それにあった商品を探している
悩み・課題フレーズ 解決したい悩みがあって、それにあった商品を探している
年代・属性フレーズ 年代等、自分のステータスに合った商品あるいは商品知識を探している
イメージフレーズ 希望のイメージがあって、それにあった商品を探している
用途・用法フレーズ 具体的な使い方は想起していて、それに合う商品を探している
成分・機能単体 必要な成分や機能・効能を知っていて、合致する商品を探している
情報・自己解決型フレーズ 自己解決意識が強く、自分で具体的な対応方法を行おうと考えている
近似ジャンルへの関心あり 業界の関連事項に関心があり、商品購入の可能性がある
ライフステージ 対象となりうるライフステージにある(又はなった)
年代・属性 自分の属性にあった情報を広く得ようとしている
相談ニーズ 漠然とニーズがあり、どうしたらいいか専門家に相談したい
クチコミ評判・比較 第三者の意見を求めている
再訪問・既存顧客ユーザー 既にサイトに訪れた事はある、または利用経験がある
CM・キャンペーンフレーズ CMなどを打ってブランド力があるもの、今、お得なもの
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