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Industry Studies 1 
Seminar: 
Assessing Brand Vulnerability and 
Making Recommendations 
Topic Number: 7
Overview 
There is growing importance for organisations operating in the 
CGI to assess and manage their brands. In the past, we have 
seen many examples where brands operating in this sector have 
come under attack or lost their vitality, with significant 
commercial consequences. 
In this seminar, we will take a deeper look at how we can assess 
the vulnerability of a brand and make strategic recommendations 
for improvement. 
You are tasked with choosing a CGI brand and then conducting a 
Brand Vunerability Assessment using the Burson Marsteller 
methodology. Thereafter, you will develop a series of 
recommendations to that brand to better manage and protect 
their reputation.
3 
Learning outcomes of this seminar 
• Determine and describe the key issues an CGI organisation 
faces that impacts their brand 
• Conduct a quantitative assessment of a brands vulnerability 
• Develop recommendations that will be relevant to help a 
CGI brand maintain its reputation
Calculating BVI
Task 1: Brand Risk Analysis 
Cultural & 
Political Risks 
Current & 
Historical 
Sector 
Positioning 
Proximity 
Policy 
Brand Risk 
Analysis
Task 1: Brand Risk Analysis 
In this first stage it is important to analyse each of the 7 factors to 
determine the brands core risks. Take 15 minutes to consider each of 
the 7 areas and assign a score from 1 to 10 to each area (1 being 
virtually no risk whilst 10 being extremely high risk). 
Once complete come up with an average score for your brand.
Task 1: Brand Risk Analysis 
10 group discussion 
with the class on key 
findings
Task 2: NGO Issues Analysis 
• Based on the key risks and issues you have seen, consider the 
collective weight of various NGOs activities. In total you should 
take 15 minutes for this exercise. 
• You should size up the type and kinds of NGOs that are involved 
and the extent of pressure they are applying on the company and 
stakeholders. 
• Conduct a trend analysis to determine whether the pressure from 
NGOs is rising or falling. 
• Come up with a score from 1 to 10 quantifying the level of NGO 
activities
Task 2: NGO Issues Analysis 
10 group discussion 
with the class on key 
findings
Task 3: Brand Insurance 
Clearly brands will take mitigating actions to protect themselves. 
• In this task, you will will investigate the type of activities the 
company takes to counter any attacks by NGOs 
• Take 15 minutes to consider the counter measures that your 
chosen company has in place 
• Assign a score from 1 to 10 on how well the brand mitigates 
issues and NGO attacks. A score of 1 suggests that the company 
takes virtually no mitigating action whilst a score of 10 suggests 
they have extremely strong mitigating measures in place.
Task 3: Brand Insurance 
10 group discussion 
with the class on key 
findings
Task 4: Calculating BVI 
In this final section, in 10 minutes you need to calculate the overall 
BVI score for your brand, simply use the following formula: 
Then using the brand labels developed by Burson Marseller 
determine where your brand sits. 
Finally compare your brand to other groups brands and develop 
recommendations to help you reduce your companies vulnerability.
Task 4: Calculating BVI
Task 4: Feedback scores to groups 
5 minute summary 
presentation
End of Seminar 
Note: This recording is for your 
personal use only and not for further 
distribution or wider review. 
© Pearson College 2013

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Seminar is7 brand vunerability and recommendations post student

  • 1. Industry Studies 1 Seminar: Assessing Brand Vulnerability and Making Recommendations Topic Number: 7
  • 2. Overview There is growing importance for organisations operating in the CGI to assess and manage their brands. In the past, we have seen many examples where brands operating in this sector have come under attack or lost their vitality, with significant commercial consequences. In this seminar, we will take a deeper look at how we can assess the vulnerability of a brand and make strategic recommendations for improvement. You are tasked with choosing a CGI brand and then conducting a Brand Vunerability Assessment using the Burson Marsteller methodology. Thereafter, you will develop a series of recommendations to that brand to better manage and protect their reputation.
  • 3. 3 Learning outcomes of this seminar • Determine and describe the key issues an CGI organisation faces that impacts their brand • Conduct a quantitative assessment of a brands vulnerability • Develop recommendations that will be relevant to help a CGI brand maintain its reputation
  • 5. Task 1: Brand Risk Analysis Cultural & Political Risks Current & Historical Sector Positioning Proximity Policy Brand Risk Analysis
  • 6. Task 1: Brand Risk Analysis In this first stage it is important to analyse each of the 7 factors to determine the brands core risks. Take 15 minutes to consider each of the 7 areas and assign a score from 1 to 10 to each area (1 being virtually no risk whilst 10 being extremely high risk). Once complete come up with an average score for your brand.
  • 7. Task 1: Brand Risk Analysis 10 group discussion with the class on key findings
  • 8. Task 2: NGO Issues Analysis • Based on the key risks and issues you have seen, consider the collective weight of various NGOs activities. In total you should take 15 minutes for this exercise. • You should size up the type and kinds of NGOs that are involved and the extent of pressure they are applying on the company and stakeholders. • Conduct a trend analysis to determine whether the pressure from NGOs is rising or falling. • Come up with a score from 1 to 10 quantifying the level of NGO activities
  • 9. Task 2: NGO Issues Analysis 10 group discussion with the class on key findings
  • 10. Task 3: Brand Insurance Clearly brands will take mitigating actions to protect themselves. • In this task, you will will investigate the type of activities the company takes to counter any attacks by NGOs • Take 15 minutes to consider the counter measures that your chosen company has in place • Assign a score from 1 to 10 on how well the brand mitigates issues and NGO attacks. A score of 1 suggests that the company takes virtually no mitigating action whilst a score of 10 suggests they have extremely strong mitigating measures in place.
  • 11. Task 3: Brand Insurance 10 group discussion with the class on key findings
  • 12. Task 4: Calculating BVI In this final section, in 10 minutes you need to calculate the overall BVI score for your brand, simply use the following formula: Then using the brand labels developed by Burson Marseller determine where your brand sits. Finally compare your brand to other groups brands and develop recommendations to help you reduce your companies vulnerability.
  • 14. Task 4: Feedback scores to groups 5 minute summary presentation
  • 15. End of Seminar Note: This recording is for your personal use only and not for further distribution or wider review. © Pearson College 2013