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Crisis management: 
Handling prescription drug 
incidents in schools 
Phase 6
Crisis management phases 
Crisis management is a six-phase process: 
Phase 1: Prepare before a prescription drug incident occurs in your school. 
Phase 2: Take immediate action when a prescription drug incident occurs. 
Phase 3: Communicate with school community members after a prescription 
drug incident. 
Phase 4: Follow up after a prescription drug incident. 
Phase 5: Implement disciplinary actions for student(s) involved in a 
prescription drug incident. 
Phase 6: Support and monitor student(s) involved in a prescription drug 
incident. 
The following presentation describes the action steps you should complete in 
Phase 5. If you would like to review a different phase, please click on the 
appropriate link above.
Phase 6: Support and monitor student(s) after an incident 
In Phase 6, take steps to support and monitor students and staff after an 
incident to strengthen positive results from the previous phases. 
There are five action steps you should complete: 
Action step 6.1: Develop a support and monitoring plan. 
Action step 6.2: Meet with student and parents to review support and 
monitoring plan. 
Action step 6.3: Provide academic support to student. 
Action step 6.4: Monitor student’s behavior. 
Action step 6.5: Hold a debriefing meeting.
Action step 6.1: Develop a support and monitoring plan 
A support and monitoring plan is critical to ensure the student benefits from 
the disciplinary action plan, to address underlying issues that may have led to 
the prescription drug incident, and to prevent the student’s involvement in 
future prescription drug incidents. 
To develop a plan, the school principal, counselor, and teacher(s) with close 
connection to or knowledge about the student should meet to discuss the 
optimal support and monitoring actions. 
If the disciplinary action plan includes school suspension, meet the day before 
the student returns to school. 
If the disciplinary action plan does not include school suspension, meet after 
the student is sent home for the day.
Action step 6.1: Develop a support and monitoring plan 
The support and monitoring plan may include: 
•Weekly meetings with the school counselor to discuss academic progress 
and family or personal issues that may have contributed to the incident. 
•Weekly meetings with a teacher with close connection to the student to 
discuss academic progress, and any other issues the student feels 
comfortable discussing. 
• Participation in after-school detention for a period of time to keep student 
from situations where drug activities may occur.
Action step 6.2: Meet with parents and student to review the 
support and monitoring plan 
Whether the disciplinary action plan included school suspension or not, on 
the day of the student’s return, hold a meeting with the student and if 
possible the parents to explain the support and monitoring plan, what is 
required of the student, and how parents can help.
Action step 6.3: Provide academic support to student 
On the day of the student’s return, the student should meet with each of his 
or her teachers to discuss how to make up any missing work. 
If the disciplinary action plan includes school suspension, provide a tutor or 
academic support to ensure student does not fall further behind 
academically.
Action step 6.4: Monitor student’s behavior 
Both parents and school professionals, most likely teachers and the school 
counselor, should partner to monitor: 
•With whom the student associates in school and after school. 
• Where the student is before and after school. 
Parents’ involvement is essential in reducing their child’s risk of engaging in 
prescription drug abuse or diversion. Parent monitoring means that parents: 
• Set clear expectations for their child’s behavior. 
• Keep track of where their child is and with whom. 
• Set behavior rules. 
• Enforce consequences for breaking those rules. 
Parents and school professionals should also watch for symptoms of 
prescription drug abuse. Refer them to the school professionals and parents 
sections of the SecuRx website or to the POP-D parent resources 
(www.drugpreventiontoolkits.com/pop-d/parents) for information about 
recognizing potential signs of prescription drug abuse.
Action step 6.5: Hold a debriefing meeting 
Two weeks after the student returns to school, hold a debriefing meeting of 
crisis response team to discuss: 
• Where the incident occurred and why this may be a location prone to drug 
abuse activity. 
• How well the crisis response team responded to the incident. 
• What obstacles the crisis response team encountered on the day of the 
incident. 
• Any positive or negative changes teachers have observed in the behavior of 
the student involved in the incident.
Conclusion 
Following the steps outlined in each phase of the crisis management process 
will help your school manage a prescription drug incident and prevent it from 
turning into a more serious situation. Remember to learn from each incident 
and use that knowledge to improve your response to possible future 
incidents. 
You can also learn more about prescription drug diversion and abuse 
prevention measures in Creating a comprehensive diversion-prevention 
program in your school: A professional development course for 
administrators.
This project has been funded with federal funds from the National Institute 
on Drug Abuse, National Institutes of Health, Department of Health and 
Human Services, under Contract No. HHSN271201200032C.

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SecuRx crisis management plan phase 6

  • 1. Crisis management: Handling prescription drug incidents in schools Phase 6
  • 2. Crisis management phases Crisis management is a six-phase process: Phase 1: Prepare before a prescription drug incident occurs in your school. Phase 2: Take immediate action when a prescription drug incident occurs. Phase 3: Communicate with school community members after a prescription drug incident. Phase 4: Follow up after a prescription drug incident. Phase 5: Implement disciplinary actions for student(s) involved in a prescription drug incident. Phase 6: Support and monitor student(s) involved in a prescription drug incident. The following presentation describes the action steps you should complete in Phase 5. If you would like to review a different phase, please click on the appropriate link above.
  • 3. Phase 6: Support and monitor student(s) after an incident In Phase 6, take steps to support and monitor students and staff after an incident to strengthen positive results from the previous phases. There are five action steps you should complete: Action step 6.1: Develop a support and monitoring plan. Action step 6.2: Meet with student and parents to review support and monitoring plan. Action step 6.3: Provide academic support to student. Action step 6.4: Monitor student’s behavior. Action step 6.5: Hold a debriefing meeting.
  • 4. Action step 6.1: Develop a support and monitoring plan A support and monitoring plan is critical to ensure the student benefits from the disciplinary action plan, to address underlying issues that may have led to the prescription drug incident, and to prevent the student’s involvement in future prescription drug incidents. To develop a plan, the school principal, counselor, and teacher(s) with close connection to or knowledge about the student should meet to discuss the optimal support and monitoring actions. If the disciplinary action plan includes school suspension, meet the day before the student returns to school. If the disciplinary action plan does not include school suspension, meet after the student is sent home for the day.
  • 5. Action step 6.1: Develop a support and monitoring plan The support and monitoring plan may include: •Weekly meetings with the school counselor to discuss academic progress and family or personal issues that may have contributed to the incident. •Weekly meetings with a teacher with close connection to the student to discuss academic progress, and any other issues the student feels comfortable discussing. • Participation in after-school detention for a period of time to keep student from situations where drug activities may occur.
  • 6. Action step 6.2: Meet with parents and student to review the support and monitoring plan Whether the disciplinary action plan included school suspension or not, on the day of the student’s return, hold a meeting with the student and if possible the parents to explain the support and monitoring plan, what is required of the student, and how parents can help.
  • 7. Action step 6.3: Provide academic support to student On the day of the student’s return, the student should meet with each of his or her teachers to discuss how to make up any missing work. If the disciplinary action plan includes school suspension, provide a tutor or academic support to ensure student does not fall further behind academically.
  • 8. Action step 6.4: Monitor student’s behavior Both parents and school professionals, most likely teachers and the school counselor, should partner to monitor: •With whom the student associates in school and after school. • Where the student is before and after school. Parents’ involvement is essential in reducing their child’s risk of engaging in prescription drug abuse or diversion. Parent monitoring means that parents: • Set clear expectations for their child’s behavior. • Keep track of where their child is and with whom. • Set behavior rules. • Enforce consequences for breaking those rules. Parents and school professionals should also watch for symptoms of prescription drug abuse. Refer them to the school professionals and parents sections of the SecuRx website or to the POP-D parent resources (www.drugpreventiontoolkits.com/pop-d/parents) for information about recognizing potential signs of prescription drug abuse.
  • 9. Action step 6.5: Hold a debriefing meeting Two weeks after the student returns to school, hold a debriefing meeting of crisis response team to discuss: • Where the incident occurred and why this may be a location prone to drug abuse activity. • How well the crisis response team responded to the incident. • What obstacles the crisis response team encountered on the day of the incident. • Any positive or negative changes teachers have observed in the behavior of the student involved in the incident.
  • 10. Conclusion Following the steps outlined in each phase of the crisis management process will help your school manage a prescription drug incident and prevent it from turning into a more serious situation. Remember to learn from each incident and use that knowledge to improve your response to possible future incidents. You can also learn more about prescription drug diversion and abuse prevention measures in Creating a comprehensive diversion-prevention program in your school: A professional development course for administrators.
  • 11. This project has been funded with federal funds from the National Institute on Drug Abuse, National Institutes of Health, Department of Health and Human Services, under Contract No. HHSN271201200032C.