Utility companies are constantly threatened by bad actors seeking to hack into their systems and probing for weaknesses to exploit. For utility HR and IT departments, mitigating this threat while protecting employees’ personally identifiable information (PII) is more critical than ever. As the threats to utilities increase, utility companies need systems that reduce overall vulnerability and protect employee privacy and the trust of citizens.

1. SAP SuccessFactors HCM Suite
Attract, Hire, and Retain the Right Talent with
a Secure HR System for Utility Companies
©2018SAPSEoranSAPaffiliatecompany.Allrightsreserved.
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2. HR Challenges in the Utilities Industry
Over time, many utilities have established great
initiatives and rolled out different technologies to
enable their HR programs. This approach, however,
has created isolated data and systems, each doing
its job, but typically duplicating data. This hinders
the security of their HR data and, just as important,
visibility of the recruit-to-hire process and the
effectiveness of their HR organizations.
Disconnected systems leave big security gaps for
hackers and state enemies to access and exploit.
When new security risks arise, many utilities take
a one-off approach by tacking on point solutions,
which further weakens security and adds more
maintenance costs and employees to manage it.
At the same time, the workforce is becoming hyper-
connected. Employees expect consumer-like service
that matches their online experiences. Outdated
processes and technology have been identified as
one of the key reasons top talent leaves a utility.Since
all five generations make up today’s workforce,every-
oneexpects the same easy,transparent,personalized,
and secure consumer-grade experiences.
The U.S. Nuclear Regulatory Commission (NRC)
requires utilities to address cyberthreats and improve
programs and oversight for nuclear power plants
to protect critical digital assets. All power reactor
licensees must implement a cybersecurity plan under
the NRC’s cybersecurity regulations.1
1. 10 CFR 73.54: Protection of digital computer and communication systems and networks.
Utility companies are constantly threatened by bad actors seeking to hack into their
systems and probing for weaknesses to exploit. For utility HR and IT departments,
mitigating this threat while protecting employees’ personally identifiable information
(PII) is more critical than ever. As the threats to utilities increase, utility companies
need systems that reduce overall vulnerability and protect employee privacy and the
trust of citizens.
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.

3. Utilities need a security-focused HR platform for cloud
applications that also meets federal cybersecurity
standards. SAP offers utilities a human capital
management (HCM) suite that is certified by the
U.S. federal government and is FedRAMP compliant
(for more information, visit www.fedramp.gov).2
Our FedRAMP offering provides that cybersecurity
assurance to your organization without having to
create and maintain your own security standards
for the digital age. It enables you to rapidly adapt
from old, insecure, legacy IT to mission-enabling,
secure, and cost-effective cloud-based IT.
The reality is, by reimagining the way you approach
your people-management IT strategy, you can focus
on the small steps leading to transformation. Instead
of adding one-off solutions,you can establish a secure
digital business platform that brings together all your
different HR processes.
Secure HR Platform for Utilities
2. The Federal Risk and Authorization Management Program (FedRAMP) is a government-wide program that provides a standardized
approach to security assessment, authorization, and continuous monitoring for cloud products and services.
With a secure HR platform in place, standardizing
and automating your organization’s processes allows
human resources to shift its focus from transactional
duties to strategic responsibilities that have a direct
impact on your organization’s overall mission.
SAP® SuccessFactors® solutions make up one of
the most comprehensive and secure FedRAMP-
authorized and compliant suites of HR solutions in
the cloud. Key differentiators include:
•• Full breadth of consumer-grade HR cloud tools,
including core HR functionality,time and attendance,
learning development, recruiting and onboarding,
and performance and compensation
•• Experience with thousands of customer deploy-
ments, which enables organizations that typically
have limited budgets and resources to deploy HR
solutions at their speed while focusing on their
most immediate challenges
•• Transparency and access that provide your leaders
and managers with the ability to use workforce
analytics and planning to better understand issues
quickly and drive impactful outcomes
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.

4. Below are some great examples of how customers
are using FedRAMP-authorized SAPSuccessFactors
solutions to achieve better outcomes.
Additional security credentials of SAP SuccessFactors
solutions include:
•• DoD FedRAMP and Moderate Impact Level 4
provisional authorization
•• FedRAMP-authorized infrastructure-as-a-service
(IaaS) platform that is physically located on U.S.
soil
•• Implementation of NIST SP 800-53r4 controls
•• Support for CNSSI 1253 privacy overlay –
moderate PII confidentiality requirements
•• U.S. federal, DoD, International Traffic in Arms
Regulations (ITAR), Export Administration
Regulations (EAR), and critical infrastructure
compliance
•• Ticketing and personnel for operations and
support based in the United States
Together with our extensive U.S. public sector
experience and your industry expertise, we can
resolve your top concerns. During a discovery
session,we can address known challenges,explore
new perspectives,and identify transfor­mative ways
to achieve better business outcomes to support
your organizational goals.Contact us to learn more.
Law Enforcement Defense Civilian
A U.S. federal law enforcement
agency chose our cloud solution
to safeguard the sensitive nature of
work performed by its employees
against cyberthreats.
The flexibility to“start anywhere,go
everywhere” played an important
role in the selection of our solution.
Many agencies and their branches
have adopted the learning,
succession and performance
capabilities, making it one of the
leading HR cloud platforms for
government agencies nationwide.
A U.S. Department of Defense
(DoD) customer provides
learning as a shared service
to 68,000 employees across
various DoD branches. The DoD
employees use our cloud-based
learning solution to get trained
on critical compliance and for
individual development
planning (IDP).
The DoD customer moved to
this solution to meet all the
NIST SP 800-53 requirements
and security controls required
by the DoD.
The agency is now able to provide
critical learning and compliance
training to deliver on its mission.
One of the largest U.S. federal
government agencies uses our
cloud-based learning solution to
train 700,000 employees and
contractors on competencies
and career development.
With increasing cybersecurity
threats, this agency decided to
migrate to our purpose-built
cloud solution to address every
dimension of export-controlled
or other sensitive information.
This additional level of security
is critical when supporting U.S.
government employees in support
of the mission.
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.

5. Our suite of human capital management solutions, SAP
SuccessFactors HCM Suite, helps transform organizational
strategies into measurable business and mission-critical
outcomes by enabling simplification and standardization of
HR processes, 24x7 access, and improvement of employee
engagement. We provide unmatched solution breadth and
depth through a full set of core HR and talent solutions based
on modern cloud technology that makes them simple to use,
simple to run, and simple for your people to succeed.
SAP SuccessFactors HCM Suite includes:
•• Learning and analytics
•• Performance and goals
•• Succession and development
•• Compensation and payroll
•• Recruiting management
•• Onboarding
•• Workforce planning
•• Workforce analytics
•• SAP SuccessFactors Employee Central solution
•• Collaboration
FOR MORE INFORMATION
www.successfactors.com/en_us.html
www.sapns2.com/cloud/sap-successfactors-hcm-suite
Contact: majid.jilani@sap.com
A secure node for SAP
SuccessFactors solutions is
operated by the SAP National
Security Services® Inc. (SAP
NS2®) company and achieved
its FedRAMP DoD Provisional
Authority to Operate (P-ATO)
in June 2017 and its Joint
Authorization Board (JAB)
P-ATO in November 2017. SAP
National Security Services Inc.
provides a comprehensive,
enterprise-scale cloud, including
a unique combination of software,
services, and infrastructure that
will give your organization the
optimal performance and agility
for critical applications. SAP NS2
delivers cloud solutions from SAP
with the compliance and security
requirements demanded by U.S.
federal agencies and defense,
aerospace, and critical infra-
structure companies. We do one
thing: support the mission of
national security. Our technology
delivers precision outcomes at
mission speed.
© 2018 SAP SE or an SAP affiliate company. All rights reserved.
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6. © 2018 SAP SE or an SAP affiliate company. All rights reserved.
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affiliate company.
The information contained herein may be changed without prior notice.
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kind, and SAP or its affiliated companies shall not be liable for errors or
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in the express warranty statements accompanying such products and
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