With growing Internet and innovation in technology, its not difficult to start a business purely with a webstore and almost no backend operations.
Once business starts to grow, not having sound back-office can be a big problem, e.g. not able to track howz everything going, or provide timely customer support or collect feedback from unhappy customers, and so on.
At times when business is not focusing on managing the back office well, its very easy to lose all the hard work gone in building, with just one bad customer experience.
Second CRM is an award winning business automation software solution, designed to make medium to large corporations more productive by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, billing & payments, customer service and operations.
Second CRM Back office for Mobile and E-Commerce BusinessesMohandeep Singh
With growing Internet and innovation in technology, its not difficult to start a business purely with a webstore and almost no backend operations.
Once business starts to grow, not having sound back-office can be a big problem, e.g. not able to track howz everything going, or provide timely customer support or collect feedback from unhappy customers, and so on.
At times when business is not focusing on managing the back office well, its very easy to lose all the hard work gone in building, with just one bad customer experience.
Second CRM is an award winning business automation software solution, designed to make medium to large corporations more productive by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, billing & payments, customer service and operations.
SoftSolvers Customer Case Studies and Usage ScenariosMohandeep Singh
Soft Solvers Solutions is a digital transformation company that has worked with over 250 customers across Asia Pacific and provides cloud-based CRM software. The document discusses case studies and usage scenarios of their Second CRM product for various industries. It provides examples of how Second CRM has been used for customer feedback management, multi-channel sales, online warranty registration, contact centers, empowering sales forces, managing events, and more. Key differentiators of Second CRM noted are quick rollout, proven track record, low cost, and flexible contracts.
This document provides profiles of various software solutions offered by ShawMan Software, including property management systems, point of sale systems, material management systems, sales and catering systems, club management systems, customer feedback systems, and human resource information systems. It highlights key features such as reservations, billing, inventory management, menu creation, sales reports, member accounts, feedback aggregation, and training modules. The solutions are designed to be user friendly, provide lower costs of ownership, and leverage domain expertise for customer value.
Second CRM Industry Capabilities – Property and Real EstateMohandeep Singh
Second CRM for Real Estate and Property industry offers many out of box features to manage sale, rental, agencies, facilities management and so many others, to automate most of the operations to improve productivity in property industry.
Second CRM is a cloud-based CRM solution for small and mid-sized businesses. It offers sales, marketing, customer support and other features to help businesses manage customers and track activities. Subscription plans start from RM20 per user per month. Compared to traditional on-premise CRM solutions, Second CRM reduces total costs over three years and provides more flexibility as businesses grow. It has over 100 active customers across Asia and a proven track record of successful implementations.
Second CRM - Back office for Ecommerce BusinessesMohandeep Singh
With growing Internet and innovation in technology, its not difficult to start a business purely with a webstore and almost no backend operations.
Once business starts to grow, not having sound back-office can be a big problem, e.g. not able to track howz everything going, or provide timely customer support or collect feedback from unhappy customers, and so on.
At times when business is not focusing on managing the back office well, its very easy to lose all the hard work gone in building, with just one bad customer experience.
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Generate 25% more conversions with Configure Price Quote Solutions
CRM++ Quote Management is a SaaS based application that acts as a one stop shop to seamlessly generate a quote to any opportunity. It gives an organization the ability to quickly create Price Quotes and link those Quotes to Accounts, Contacts, or Opportunities. These Price Quotes are intended to allow sales representatives to easily and efficiently provide customers with Quick Quotes for pricing and availability
Most of the people, who are bit aware, knows that CRM is for managing leads, sales pipeline, customer contact management, creating quotes and invoices and providing after sales service, via a helpdesk and of course some... err, lots of boring reports.
Second CRM was established in 2010, and so far worked with more than 200 customers across the region, automating hundreds of scenarios, to eliminate manual actions and make the overall process efficient and the employees much more productive.
This slideshare is a compilation of different use cases that Second CRM has implemented for some of our customers in automating their business operations.
Second CRM Back office for Mobile and E-Commerce BusinessesMohandeep Singh
With growing Internet and innovation in technology, its not difficult to start a business purely with a webstore and almost no backend operations.
Once business starts to grow, not having sound back-office can be a big problem, e.g. not able to track howz everything going, or provide timely customer support or collect feedback from unhappy customers, and so on.
At times when business is not focusing on managing the back office well, its very easy to lose all the hard work gone in building, with just one bad customer experience.
Second CRM is an award winning business automation software solution, designed to make medium to large corporations more productive by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, billing & payments, customer service and operations.
SoftSolvers Customer Case Studies and Usage ScenariosMohandeep Singh
Soft Solvers Solutions is a digital transformation company that has worked with over 250 customers across Asia Pacific and provides cloud-based CRM software. The document discusses case studies and usage scenarios of their Second CRM product for various industries. It provides examples of how Second CRM has been used for customer feedback management, multi-channel sales, online warranty registration, contact centers, empowering sales forces, managing events, and more. Key differentiators of Second CRM noted are quick rollout, proven track record, low cost, and flexible contracts.
This document provides profiles of various software solutions offered by ShawMan Software, including property management systems, point of sale systems, material management systems, sales and catering systems, club management systems, customer feedback systems, and human resource information systems. It highlights key features such as reservations, billing, inventory management, menu creation, sales reports, member accounts, feedback aggregation, and training modules. The solutions are designed to be user friendly, provide lower costs of ownership, and leverage domain expertise for customer value.
Second CRM Industry Capabilities – Property and Real EstateMohandeep Singh
Second CRM for Real Estate and Property industry offers many out of box features to manage sale, rental, agencies, facilities management and so many others, to automate most of the operations to improve productivity in property industry.
Second CRM is a cloud-based CRM solution for small and mid-sized businesses. It offers sales, marketing, customer support and other features to help businesses manage customers and track activities. Subscription plans start from RM20 per user per month. Compared to traditional on-premise CRM solutions, Second CRM reduces total costs over three years and provides more flexibility as businesses grow. It has over 100 active customers across Asia and a proven track record of successful implementations.
Second CRM - Back office for Ecommerce BusinessesMohandeep Singh
With growing Internet and innovation in technology, its not difficult to start a business purely with a webstore and almost no backend operations.
Once business starts to grow, not having sound back-office can be a big problem, e.g. not able to track howz everything going, or provide timely customer support or collect feedback from unhappy customers, and so on.
At times when business is not focusing on managing the back office well, its very easy to lose all the hard work gone in building, with just one bad customer experience.
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Generate 25% more conversions with Configure Price Quote Solutions
CRM++ Quote Management is a SaaS based application that acts as a one stop shop to seamlessly generate a quote to any opportunity. It gives an organization the ability to quickly create Price Quotes and link those Quotes to Accounts, Contacts, or Opportunities. These Price Quotes are intended to allow sales representatives to easily and efficiently provide customers with Quick Quotes for pricing and availability
Most of the people, who are bit aware, knows that CRM is for managing leads, sales pipeline, customer contact management, creating quotes and invoices and providing after sales service, via a helpdesk and of course some... err, lots of boring reports.
Second CRM was established in 2010, and so far worked with more than 200 customers across the region, automating hundreds of scenarios, to eliminate manual actions and make the overall process efficient and the employees much more productive.
This slideshare is a compilation of different use cases that Second CRM has implemented for some of our customers in automating their business operations.
CRM++ Computer Telephony Integration for Oracle Cloud Solution CRMIT
CRM++ Computer Telephony Integration framework offers a direct access to extended telephony functions that enable a comprehensive call center or contact center solution. Based on a Telephony Application Programming Interface (TAPI) framework the CTI directly integrates various telephony solutions with Oracle RightNow Cloud Service Platform
CRM++ CTI framework provides unifying access to contact center functionalities including both Inbound (screen pop-up) and Click-to-Dial (outbound integration) functions. Inbound integration enables display relevant information about the caller (360° customer view) to the agent as they answer the phone - name, address, outstanding orders or cases. The Click-to-Dial (outbound call) feature helps one-click phone calling functions, capture the call notes, resolution type and call reasons with built-in Call Wrap Up feature.
Second CRM is a cloud-based CRM solution for small and mid-sized businesses. It offers features for sales, marketing, customer service and operations management. Second CRM Enterprise allows for private cloud deployment and full customizations. It provides 24/7 support and access to servers. Pricing starts from RM85/user/month with no long-term contracts. The solution aims to offer affordable and flexible CRM compared to traditional models.
CRM++ Email Integration for Oracle Cloud SolutionsCRMIT
CRM++ Email Workbench provides a comprehensive solution to manage, capture, collate, respond and distribute important customer email activity all within the CRM system. Every update, development and opportunity is immediately shared with appropriate team members, without you having to remember to copy or forward.
The CRM++ Email Workbench also eliminates the switching between email programs and CRM modules, which always has been a challenge. The seamless automation of service requests and one-stop email communication aids better visibility and accessibility to all customer information and emails within the system.
CRM++ Social Integration for Oracle Cloud SolutionCRMIT
CRMIT’s Social CRM enables you to collaborate effectively with others, outside the line of formal authority, to accomplish organizational goals and to resolve problems. Using Social CRM, you can follow people, post status updates, respond, share & manage groups or even post files/links – all with a CRM focus. Social CRM is strategically positioned to handle customer engagements and interactions with transactions being a by product.
CRMIT’s Social CRM is a SaaS based On Demand solution for Oracle® CRM On Demand. With an effective Web 2.0 technology, it improves collaboration between your CRM users. It changes the face of traditional and transactional CRM, and makes it an information sharing platform which is fun to use, while improving the organization’s productivity.
Social CRM is available in multiple deployment models to support the current industry requirements. As per your requirements, you can opt to keep it as an On Premise (Installed) application within your firewall, or deploy it in a cloud (Amazon Web Services, Google App Engine etc.,), or let CRMIT host it for you.
This document summarizes a cloud-based property management system called InnkeyPMS. It offers solutions for hotels, resorts, lodges and hotel apartments. Key features include hosting applications and data on secure servers so no complex hardware is required, users can access the system from any web browser, and the company handles maintenance and upgrades. The system provides operational functionality across reservations, front desk, point of sale, housekeeping, inventory and more. It aims to help businesses improve productivity, cost control and profits.
eZee FrontDesk is designed to accommodate the needs of various types of properties viz the hotels, motels, resorts, clubs, B & B's, small hotel franchisees, clubs, condo's, hostel and apartments. It has a whole range of integrated modules to cover every aspect of property management.
Main Features include.
1. Hotel Status from the Main Screen
2. Guest Check In Guest Check Out
3. Day Use Feature - Early Check In Late Check Out
4. Extra Charge posting and defining Extra Charge Package
5. Multi-currency settlement & print folio and bills
6. Meal plan to select on room
7. Guest Snaps with Web cam at check in & reservation
8. Flat Discount and various types of discount can be applied
9. Split Folio option to separate on extra charge and room tariff
10. Close folio option for guests opting for longer stay
11. Advance deposit and refund option
Reservation & Group Booking Management
1. Single Reservation and Group Reservation Option
2. Room Inventory View for 7 days, 14 days, or more depending on your requirement
3. Setup of Release Date and Time For Any Reservation and Booking
4. Option to Cancel or No Show Any Reservation Or Group Booking
Back Office Module
1. Managing Miscellaneous Sales (Accounts Receivable)
2. Managing Expense (Account Payable)
3. Creation of City Ledger/ Direct Billing Company Account with Credit Limit Setup
4. Facility to print or email City ledger account
Guest Relationship Management Module
Laundry Management
Banquet Management
Mini-bar
Housekeeping Module Management
Maintenance Management Module
Payroll
Reports Module
Multiple Language Pack
1. Can be used in 3 different languages at a time by different users
2. Ready to use 24 plus language pack
Integration Available With
1. PABX Call Accounting
2. Financial Accounting
3. Key Card Door Lock
4. eZee Reservation - Online Booking Engine
5. eZee Centrix - Online Channel Management System
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Second CRM works with mid-size organisations who have currently implemented some opensource, in-house developed, or low end solution for meeting their basic needs and are now looking for a well implemented solution, customised as per their needs and integrated with other backend applications.
Second CRM is designed to cater to the needs of organisations, which have 30-200 employees in a single or multiple locations.
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Second CRM’s vision is to make every small to mid-market business profitable, by automating their business operations using Internet and mobile technologies and to enable at least 100,000 businesses by 2020. This can only be achieved with the help of our Laser focused strategy to work with Partners.
After all, partners are our business and in recognition of that we have created the Second CRM Partner Programme, which specifically supports and delivers superior value, market differentiation and sustainable revenue opportunities for partners.
This document provides an overview of a company that offers products, solutions, consultancy services, and IT infrastructure management for the hospitality and retail industries. It has ISO 9001:2000 certification and CMMi level 3 maturity. The company offers point of sale, property management, sales and catering, club management, customer feedback, HR, payroll, CRM, and SPA management systems. It has integrated kitchen display systems and provides comprehensive web-based solutions. Key clients include hotel groups, restaurant chains, and retailers. The company aims to partner for success with clients.
Migrating to Oracle RightNow Customer Portal Framework Version 3.0 offers Oracle Service Cloud customers the control and flexibility to decide what features to adopt and when to adopt them. You're never forced to migrate your customer portal, even when your organization upgrades to a new Oracle RightNow CX release.
Losing customers due to long, paper driven onboarding process?
Need a fast, easy and effective system for onboarding the new age digital customers?
With uniserve onboard, start off your customer relationship by onboarding your customers at half the time.....
Nethawk provides a practical and proven solution of CRM and Telephony. This solution increases your agent's efficiency many folds. Chief among them is seamless data sharing in unified manner. Agent smoothly navigate page to page in order to close the deal or provide customer support. Our solution is 100% in house developed and available for your customization.
Frontdesk Anywhere - Food & Hotel Thailand PresentationFrontdesk Anywhere
This document summarizes the key features and capabilities of the Next Generation of Hotel Management Systems from Frontdesk Anywhere, including reservation management, revenue optimization, mobile access from any device, integration with online booking sites, and reporting. It highlights ease of use for guests, staff, and remote access from any internet-connected device. The system aims to simplify operations and drive bookings and revenues through an all-in-one, fully mobile hotel management solution.
Customer relationship management (CRM) is a strategy that companies use to analyze data about customers' histories to improve business relationships and drive sales growth. EspoCRM is an open-source web application that allows users to manage all relationships with people, companies, projects, or opportunities in an intuitive interface. It offers features like sales automation, calendars, emails, social functionality, customer support, and more. EspoCRM can be used either on-premise or in the cloud.
Making Businesses Productive using Digital Transformation – An IntroductionMohandeep Singh
Second CRM is an award winning business automation solution designed to make medium to large corporations more productive by automating their operations using Internet and mobile technologies. We champion smoother digital transformation using incremental automation of business processes as opposed to large scale disruptive change.
Soft Solvers Solutions is a digital transformation company that provides business automation solutions like CRM and ERP. It was founded in 2010 and is headquartered in Singapore with offices in Malaysia, Australia, and the United States. The company has worked with over 250 customers across Asia Pacific to implement its flagship product, Second CRM, which combines CRM and ERP functionality into one cloud-based system.
CRM++ Computer Telephony Integration for Oracle Cloud Solution CRMIT
CRM++ Computer Telephony Integration framework offers a direct access to extended telephony functions that enable a comprehensive call center or contact center solution. Based on a Telephony Application Programming Interface (TAPI) framework the CTI directly integrates various telephony solutions with Oracle RightNow Cloud Service Platform
CRM++ CTI framework provides unifying access to contact center functionalities including both Inbound (screen pop-up) and Click-to-Dial (outbound integration) functions. Inbound integration enables display relevant information about the caller (360° customer view) to the agent as they answer the phone - name, address, outstanding orders or cases. The Click-to-Dial (outbound call) feature helps one-click phone calling functions, capture the call notes, resolution type and call reasons with built-in Call Wrap Up feature.
Second CRM is a cloud-based CRM solution for small and mid-sized businesses. It offers features for sales, marketing, customer service and operations management. Second CRM Enterprise allows for private cloud deployment and full customizations. It provides 24/7 support and access to servers. Pricing starts from RM85/user/month with no long-term contracts. The solution aims to offer affordable and flexible CRM compared to traditional models.
CRM++ Email Integration for Oracle Cloud SolutionsCRMIT
CRM++ Email Workbench provides a comprehensive solution to manage, capture, collate, respond and distribute important customer email activity all within the CRM system. Every update, development and opportunity is immediately shared with appropriate team members, without you having to remember to copy or forward.
The CRM++ Email Workbench also eliminates the switching between email programs and CRM modules, which always has been a challenge. The seamless automation of service requests and one-stop email communication aids better visibility and accessibility to all customer information and emails within the system.
CRM++ Social Integration for Oracle Cloud SolutionCRMIT
CRMIT’s Social CRM enables you to collaborate effectively with others, outside the line of formal authority, to accomplish organizational goals and to resolve problems. Using Social CRM, you can follow people, post status updates, respond, share & manage groups or even post files/links – all with a CRM focus. Social CRM is strategically positioned to handle customer engagements and interactions with transactions being a by product.
CRMIT’s Social CRM is a SaaS based On Demand solution for Oracle® CRM On Demand. With an effective Web 2.0 technology, it improves collaboration between your CRM users. It changes the face of traditional and transactional CRM, and makes it an information sharing platform which is fun to use, while improving the organization’s productivity.
Social CRM is available in multiple deployment models to support the current industry requirements. As per your requirements, you can opt to keep it as an On Premise (Installed) application within your firewall, or deploy it in a cloud (Amazon Web Services, Google App Engine etc.,), or let CRMIT host it for you.
This document summarizes a cloud-based property management system called InnkeyPMS. It offers solutions for hotels, resorts, lodges and hotel apartments. Key features include hosting applications and data on secure servers so no complex hardware is required, users can access the system from any web browser, and the company handles maintenance and upgrades. The system provides operational functionality across reservations, front desk, point of sale, housekeeping, inventory and more. It aims to help businesses improve productivity, cost control and profits.
eZee FrontDesk is designed to accommodate the needs of various types of properties viz the hotels, motels, resorts, clubs, B & B's, small hotel franchisees, clubs, condo's, hostel and apartments. It has a whole range of integrated modules to cover every aspect of property management.
Main Features include.
1. Hotel Status from the Main Screen
2. Guest Check In Guest Check Out
3. Day Use Feature - Early Check In Late Check Out
4. Extra Charge posting and defining Extra Charge Package
5. Multi-currency settlement & print folio and bills
6. Meal plan to select on room
7. Guest Snaps with Web cam at check in & reservation
8. Flat Discount and various types of discount can be applied
9. Split Folio option to separate on extra charge and room tariff
10. Close folio option for guests opting for longer stay
11. Advance deposit and refund option
Reservation & Group Booking Management
1. Single Reservation and Group Reservation Option
2. Room Inventory View for 7 days, 14 days, or more depending on your requirement
3. Setup of Release Date and Time For Any Reservation and Booking
4. Option to Cancel or No Show Any Reservation Or Group Booking
Back Office Module
1. Managing Miscellaneous Sales (Accounts Receivable)
2. Managing Expense (Account Payable)
3. Creation of City Ledger/ Direct Billing Company Account with Credit Limit Setup
4. Facility to print or email City ledger account
Guest Relationship Management Module
Laundry Management
Banquet Management
Mini-bar
Housekeeping Module Management
Maintenance Management Module
Payroll
Reports Module
Multiple Language Pack
1. Can be used in 3 different languages at a time by different users
2. Ready to use 24 plus language pack
Integration Available With
1. PABX Call Accounting
2. Financial Accounting
3. Key Card Door Lock
4. eZee Reservation - Online Booking Engine
5. eZee Centrix - Online Channel Management System
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Second CRM works with mid-size organisations who have currently implemented some opensource, in-house developed, or low end solution for meeting their basic needs and are now looking for a well implemented solution, customised as per their needs and integrated with other backend applications.
Second CRM is designed to cater to the needs of organisations, which have 30-200 employees in a single or multiple locations.
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Second CRM’s vision is to make every small to mid-market business profitable, by automating their business operations using Internet and mobile technologies and to enable at least 100,000 businesses by 2020. This can only be achieved with the help of our Laser focused strategy to work with Partners.
After all, partners are our business and in recognition of that we have created the Second CRM Partner Programme, which specifically supports and delivers superior value, market differentiation and sustainable revenue opportunities for partners.
This document provides an overview of a company that offers products, solutions, consultancy services, and IT infrastructure management for the hospitality and retail industries. It has ISO 9001:2000 certification and CMMi level 3 maturity. The company offers point of sale, property management, sales and catering, club management, customer feedback, HR, payroll, CRM, and SPA management systems. It has integrated kitchen display systems and provides comprehensive web-based solutions. Key clients include hotel groups, restaurant chains, and retailers. The company aims to partner for success with clients.
Migrating to Oracle RightNow Customer Portal Framework Version 3.0 offers Oracle Service Cloud customers the control and flexibility to decide what features to adopt and when to adopt them. You're never forced to migrate your customer portal, even when your organization upgrades to a new Oracle RightNow CX release.
Losing customers due to long, paper driven onboarding process?
Need a fast, easy and effective system for onboarding the new age digital customers?
With uniserve onboard, start off your customer relationship by onboarding your customers at half the time.....
Nethawk provides a practical and proven solution of CRM and Telephony. This solution increases your agent's efficiency many folds. Chief among them is seamless data sharing in unified manner. Agent smoothly navigate page to page in order to close the deal or provide customer support. Our solution is 100% in house developed and available for your customization.
Frontdesk Anywhere - Food & Hotel Thailand PresentationFrontdesk Anywhere
This document summarizes the key features and capabilities of the Next Generation of Hotel Management Systems from Frontdesk Anywhere, including reservation management, revenue optimization, mobile access from any device, integration with online booking sites, and reporting. It highlights ease of use for guests, staff, and remote access from any internet-connected device. The system aims to simplify operations and drive bookings and revenues through an all-in-one, fully mobile hotel management solution.
Customer relationship management (CRM) is a strategy that companies use to analyze data about customers' histories to improve business relationships and drive sales growth. EspoCRM is an open-source web application that allows users to manage all relationships with people, companies, projects, or opportunities in an intuitive interface. It offers features like sales automation, calendars, emails, social functionality, customer support, and more. EspoCRM can be used either on-premise or in the cloud.
Making Businesses Productive using Digital Transformation – An IntroductionMohandeep Singh
Second CRM is an award winning business automation solution designed to make medium to large corporations more productive by automating their operations using Internet and mobile technologies. We champion smoother digital transformation using incremental automation of business processes as opposed to large scale disruptive change.
Soft Solvers Solutions is a digital transformation company that provides business automation solutions like CRM and ERP. It was founded in 2010 and is headquartered in Singapore with offices in Malaysia, Australia, and the United States. The company has worked with over 250 customers across Asia Pacific to implement its flagship product, Second CRM, which combines CRM and ERP functionality into one cloud-based system.
Global Payments Made Easy - My Choice Visa® Prepaid program provides a secure, simple & cost effective way for businesses to pay & reward their customers, employees, partners & affiliates.
In this presentation you will learn How BFSI industry can leverage marketing automation for maximizing ROI, customer engagement. Netcore Smartech- A full stack multi-channel marketing automation tool can let marketers tap in customer journey at every touch-points with personalization messaging. Visit - https://netcore.in now for more information!
World's cheapest CRM on Demand - RTe CRM is available now @ $6.99/User/Month ...Amarnath Gupta
RTe CRM is more than just a CRM. With built-in solutions that range from email marketing, to activity and project management and beyond, RTe CRM On Demand truly is a one-stop organization management solution for most businesses
Take a step ahead towards growing your business with RTe CRM today, and grab exciting volume discount.
Now available at $6.99/User/Month only.
Write us to sales@routeget.com / info@routeget.com.
Visit us on www.routeget.com
ThiCall us on +1 (5180 632 1777
DreamCRM is a Complete CRM for which help automate marketing , sales, services and ordermanagement using DreamCRM. (say, send an email, make a call or create deals and send a quote, Salesorder, invoice with easy integration with Tally and telephony Call Center Solutions)
BizDuce is a business communication and CRM tool that monitors calls, sends SMS/emails, and engages with customers. It allows customization, integration with other systems, sending and receiving communications, campaign management, and maintaining customer histories. Teleduce also offers referral marketing and SMS campaign solutions with tracking and automation. Corefactors provides obsessive support and services including toll free numbers to help businesses communicate and manage leads.
Krista Howard is seeking a career change that allows her to elevate her creative and development skills. She has over 10 years of experience in customer service, project coordination, and data entry roles. Her resume details her technical skills and work history including roles at CSC ServiceWorks, SpaHabitat, Aegis Communication Group, and CitiFinancial. She provides references from former managers and colleagues.
Loaded Technologies is a consulting firm that designs and delivers smart solutions to unlock your customer potential, utilising CRM (Customer Relationship Management), Web, Marketing Automation and Business Intelligence software.
Our capabilities: CRM breadth & depth, backed by strategic, operational and technology expertise:
- Business strategy and execution: Top tier management consulting and executive leadership experience.
- Technology depth and breadth: delivering and supporting complex integrations and deployments.
- CRM breadth: 30+ years in total CRM experience
We've partnered with leading CRM (Customer Relationship Management), Web, Marketing Automation, and Business Intelligence software companies, including SugarCRM, HubSpot, Pardot and JasperSoft to bring their products to the Australian market.
The document discusses technology platforms that can be used by investment advisors and financial planners to manage their business more efficiently. It describes features of several platforms like IFA NOW, Finnsys, Red Vision, Investwell and Vijaya, including their abilities to capture client information, transactions, generate reports and alerts, perform financial planning, integrate with trading platforms and RTAs, and provide client access through web and mobile. It emphasizes the importance of integration across different tools and automation to streamline operations.
QuickMove is a software suite for the moving and storage industry with different modules tailored for companies of various sizes. It includes modules for operations, transportation, accounts, sales, shipping, procurement, storage, and more. The suite can be accessed via desktop, mobile apps, and an online portal. It aims to manage all aspects of the moving business from customer acquisition and surveys to job management, accounting, and vendor relationships.
Kapture Hotel CRM Software brings you to fore-front of hospitality industry. It combines customer account management,enquiry management and automated payment system.
How can you ensure your people deliver a first-class service every time? John Heald, Global Vice President, SAP Hybris Service shares his knowledge and experience and spots the trends you need to know about to make customers happy in service and support.
He'll cover:
-How easy is it to contact your customer service?
-When your customers talk/chat with your agents, how great is the experience? If the customer reports an issue, how quickly do you resolve it?
-How reliable are you at arriving on time promise, and how do you keep customer informed?
-How prompt are the field team, and how often do they solve at first visit?
Learn more about SAP Hybris Service at: https://hybris.com/en/products/service
Group FiO provides integrated business solutions including ERP, CRM, order management, and marketing automation to help customers focus on their core business. Their management team has decades of experience in IT, operations, and consulting. They offer customized service levels and scalable deployment models including SaaS, on-premise, and hosted options with a global follow-the-sun support model. Their product suite includes myFiO ERP, CRM, marketing automation, and other modules to automate processes, provide insights, and increase transparency.
The document discusses challenges in the hotel industry like poor customer management and inefficient processes. It then introduces Kapture CRM, a cloud-based platform that provides end-to-end business automation for hotels. The platform includes modules for marketing, sales, reservations, customer service and provides features like customer relationship management, interaction management, reporting and analytics. The platform aims to address hotel industry challenges and improve processes like customer support and reservations through its integrated and automated system.
This document provides an overview of a company that offers products, solutions, consultancy services, and IT infrastructure management for the hospitality and retail industries. It has certifications for quality management and process maturity. The company offers point of sale, property management, sales and catering, club management, customer feedback, human resources, payroll, and customer relationship management software solutions. It also provides industry firsts like integrated kitchen display systems and comprehensive HR, knowledge management, CRM, customer feedback, and data management solutions for hospitality. It has valued clients including hotel groups, restaurant chains, and retailers.
This document provides summaries of various software products and services offered by the company including:
1) Point of sale, property management, sales and catering, club management, customer feedback, and human resources information systems for the hospitality and retail industries.
2) Material management, payroll management, and customer relationship management systems.
3) Spa management systems that allow for appointments, billing, customer profiles, cashier functions and more.
The company has certifications for quality standards and specializes in consultancy, solutions, products and infrastructure management for hospitality and retail domains.
Daud Malik has over 10 years of experience in various administrative and IT support roles. His experience includes using CRM and document management systems to support clients at Brewin Dolphin, administering online applications and payments systems for CRM Students, and providing IT support to employees at Hertz Car Rental. He aims to provide excellent customer service and ensure accurate and up-to-date communication at all levels of an organization.
Similar to Second CRM Back office for Mobile and E-Commerce Businesses (20)
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
Top 10 Free Accounting and Bookkeeping Apps for Small BusinessesYourLegal Accounting
Maintaining a proper record of your money is important for any business whether it is small or large. It helps you stay one step ahead in the financial race and be aware of your earnings and any tax obligations.
However, managing finances without an entire accounting staff can be challenging for small businesses.
Accounting apps can help with that! They resemble your private money manager.
They organize all of your transactions automatically as soon as you link them to your corporate bank account. Additionally, they are compatible with your phone, allowing you to monitor your finances from anywhere. Cool, right?
Thus, we’ll be looking at several fantastic accounting apps in this blog that will help you develop your business and save time.
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The Genesis of BriansClub.cm Famous Dark WEb PlatformSabaaSudozai
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....Lacey Max
“After being the most listed dog breed in the United States for 31
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Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
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Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...BBPMedia1
Nathalie zal delen hoe DEI en ESG een fundamentele rol kunnen spelen in je merkstrategie en je de juiste aansluiting kan creëren met je doelgroep. Door middel van voorbeelden en simpele handvatten toont ze hoe dit in jouw organisatie toegepast kan worden.
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.