This document provides profiles of various software solutions offered by ShawMan Software, including property management systems, point of sale systems, material management systems, sales and catering systems, club management systems, customer feedback systems, and human resource information systems. It highlights key features such as reservations, billing, inventory management, menu creation, sales reports, member accounts, feedback aggregation, and training modules. The solutions are designed to be user friendly, provide lower costs of ownership, and leverage domain expertise for customer value.
There are a lot of hotel PMS providers that offer a variety of services. This PPT explain the important factors for choosing a best PMS system for hotels. For more details visit https://djubo.com/en-id/cloud-property-management-system-for-hotels/
Check Out & Settlement in Front Office
Stages of Settlement of accounts
Types of Accounting Systems
Check Out Concerns
Check Out Process
Mode of Payment
Self Check Out
Express Check Out
Forecasting is a technique that uses historical data as inputs to make informed estimates that are predictive in determining the direction of future trends. Businesses utilize forecasting to determine how to allocate their budgets or plan for anticipated expenses for an upcoming period of time.
There are a lot of hotel PMS providers that offer a variety of services. This PPT explain the important factors for choosing a best PMS system for hotels. For more details visit https://djubo.com/en-id/cloud-property-management-system-for-hotels/
Check Out & Settlement in Front Office
Stages of Settlement of accounts
Types of Accounting Systems
Check Out Concerns
Check Out Process
Mode of Payment
Self Check Out
Express Check Out
Forecasting is a technique that uses historical data as inputs to make informed estimates that are predictive in determining the direction of future trends. Businesses utilize forecasting to determine how to allocate their budgets or plan for anticipated expenses for an upcoming period of time.
this presentation is about the property management system fidallio .
i have explained the out dated version in a gist as well as the latest version v8 in brief.
Our Vision !!
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
The guest cycle describes the activities that each guest passes by from the moment he/she calls to make a reservation inquiry till he/she departs from the hotel.
Introduction to Credit Control
Cash Control
Internal Control
Elements of Internal Audit
Principles of Internal Audit
Physical Control Measures
Cash Inflow Control
Why do hotels sell on credit
Objectives of Credit Control
Credit Control Problems
Methods of Credit Control
Credit Control for guests at check-in
Credit Control during guest stay
Credit Control during/ post departure
Credit Control for Companies/ Travel Agents
Outlined information of Hotel front office reservation system and the advantages of reservation. Beginners can understand the front office reservation procedure and the types of booking
this presentation is about the property management system fidallio .
i have explained the out dated version in a gist as well as the latest version v8 in brief.
Our Vision !!
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
The guest cycle describes the activities that each guest passes by from the moment he/she calls to make a reservation inquiry till he/she departs from the hotel.
Introduction to Credit Control
Cash Control
Internal Control
Elements of Internal Audit
Principles of Internal Audit
Physical Control Measures
Cash Inflow Control
Why do hotels sell on credit
Objectives of Credit Control
Credit Control Problems
Methods of Credit Control
Credit Control for guests at check-in
Credit Control during guest stay
Credit Control during/ post departure
Credit Control for Companies/ Travel Agents
Outlined information of Hotel front office reservation system and the advantages of reservation. Beginners can understand the front office reservation procedure and the types of booking
We, at Global Innovations, take pride in being “Holidays’ System Expert”. With the profound knowledge, expertise, skill set and proven record of last 13 years, we leverage not only the state of the art IT services enabling the DMCs and tour operators to enhance their global presence but also consulting services to streamline the internal business process in line with the industry’s best practices.
eZee FrontDesk is a state-of-art property management system that enables hotels and hotel chains to run business operations more efficiently and effectively. Designed and developed with latest technology meeting international hospitality standards.
Global Innovations is a leading Travel Technology & Solutions company based in Dubai that provides software solutions to DMCs (Inbound Operators), Travel Wholesalers (Outbound), Travel Agents and Hajj & Umrah Operators which enable them to fully automate their business processes.
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1.crm design, redesign, 2D 3D multimedia graphics and sound / animation
2. PHP and Java software development for it web design company creating and developing business management software and business management system also providing erp software application servicesit and business management retail business.
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We is specialized in developing innovative gold loan software, that can brilliantly handle the customer details along with their pawn, installment etc.
24online’s scalability helps it provide hotspot billing solution for a wide range of WiFi and WiMax providers, from small regional providers to larger national or world wide providers, using the RADIUS protocol. The inbuilt RADIUS server and NAS (Network Access Server) ensure AAA, and allows hotspots to provide time and usage-based internet access and manage subscribers and franchisees.
VisiRetention - Campaign Management System Component for Mortgage BankingVisionet Systems, Inc.
Visionet Systems Inc. has developed a comprehensive campaign management and customer retention platform. The solution developed allows a lending operation to procure, complete and fund internal refinance originations. The purpose of this effort is to allow a mortgage banking operation to retain its portfolio while providing additional income to the bank. The Sales and Operations teams work with Secondary Marketing and the Investment Portfolio group to create Campaigns by identifying loans that are most likely to be refinanced, and offering a quick, inexpensive process to portfolio borrowers. The system is comprised of two components that are outlined below; Campaign Management System (CMS) and the Retention module.
Software development at competitive price and within minimum time frame has been identified as the strength of the company. Development of customized software for various business applications. Starts with feasibility study, user requirement analysis, and system study and design and finally the development/customization of the software as best suited to the environment of the client. Covers implementation, support services, re-engineering, database administration and maintenance, integration porting of software and writing of additional customized report.
206LON Business Management and Decision Ma.docxvickeryr87
206LON: Business Management and Decision
Making Process
Week 5 – Seminar: Software-Generated Information for
Decision Making
Software-Generated Information
in Hospitality
Information Systems Used in the Hotel Industry
Information systems in the Hotel industry refer to computer systems in a hotel that supply information about that hotel’s business operations.
Information systems typically include all computerised systems which are used to gather data continuously both for use internally and externally.
Information systems play a crucial role in the hotel industry as they facilitate planning, management, overall operations of the hotels as well as policymaking.
So where and how can we use hotel management software and why are they useful?
Financial Reports: A competitive hotel property management software provides you with financial and business reports regarding your hotel business. You can learn about room occupancy ratios, the duration of stay of your guests, payment collection methods, and similar statistical forecasts for your hotel.
2. Hotel Administration: Hotel property management software helps you learn and execute marketing drills, send promotional emails, organise staff training, and develop in-house communication systems to bring ease in the processes.
Food service management: Hospitality management Software can not only help send real-time information to kitchen units but can also track inventory, order goods automatically and assess profitability and improvement areas.
Accounting: With the options to carry out accounting, you can assess profits to cost ratios, prepare bills, and also make payments to vendors and travel agents.
Online Bookings and Reservations: With online booking and reservation options, you can manage your hotel website, offer room rates to customers, put new offers and deals over the internet, and book rooms for your customers based on pre-deposit policies.
Check-Ins and Check-Outs: Hotel management software
allows you to manage check-ins and check-outs of your
customers. You can allot rooms, print check-in cards,
receive online payments, and extend stays of your
customers through a single software.
Rate Management: It is very important to manage your rates for the successful running of your business. You can devise plans and provide your customers with variable room rates and offer discount deals.
Housekeeping: You can develop lists of check-ins and check-outs and manage their housekeeping. The software allows you to maintain communication with your housekeeping staff. You can assign rooms to maids, develop their task lists, and review room status before and after the housekeeping service.
Property Management Systems
(PMS)
What is Hotel PMS?
Hotel property management systems manage all aspects of hotel business operations, including the delivery of superior guest experiences. Traditionall.
4. Certification |Awards ISO 9001:2000 Certification CMMi ver 1.2 Maturity Level 3 IBM Solution Provider Excellence Award 2008 Microsoft ISV Innovative Solution Partner of the Year Winner 2008 & 2009 IBM RETAIL STORE SOLUTIONS "BEST SOLUTION PROVIDER BUSINESS PARTNER" for Asia Pacific
17. Solution Philosophy User Friendly Technology Lower Cost of Ownership Domain Expertise Customer Value
18. Solution Architecture WEB INTERFACE Analytics & Reporting Level User Interface layer Personalisation Reservation & Planning Systems Billing & Operations Systems 3rd Party Back Office Accounting Systems
20. Event Management Outlet Management Materials Management Rooms Management Case Study #1 3rd Party Finance
21. Case Study #2 M.E. Structure Programme Definition Analytics Transaction Upload Loyalty Card Management CustomerProfiling & Contact Rewards & Redemption Cash to Point 3rd Party Billing System
22. Settlement Gateway Mumbai Airport #1 Lounge, Bar, Counter Sale, Fine Dining Hyderabad Airport #2 AMDB System Revenue Consolidation Interface Bangalore Airport #3 Cost 3rd Party FA System Settlement Gateway Case Study #3 Centralised Systems
24. Thank you! From TEAM ShawMan Kalyanbrata Bandyopadhyay General Manager (East) Cell: +91. 9836109228 e-mail: kalyanbrata.bandyopadhyay@shawmansoftware.com Web Profile :www.shawmansoftware.com
26. Property Management System Front office software supporting multiple properties linked with ShawMan POS, MMS and the CRM PMS Reservations linked to Web based Central Reservation system with payment gateway linked In-house guest billing folio posting instruction can be set at the time of reservation. Desktop can be customized individually for every user Advance and deposit management Built in utility enabled to call external programs automatically after or before day end. Users can pre-determine which reports need to be generated at the time of day end. System maintenance tools for repairing databases and purging audit. Product Profile
37. Account coordinator assigned as single point of contact for all GDS related topics, including
38.
39. Material Management System ShawMan MMS is a complete inventory and cost management system Automated features such as “Auto-Requisition” and “Auto Indent” generation, which reduces the daily workload, depending on the parameters, defined in the masters Online information of Items in Stock at any point of time Recipe Management for ideal versus actual consumption analysis A provision to receive non - stock Daily purchase items and auto issuing to the cost centers and profit centers Budgeting for consumption heads which helps in cost control Document generation supports secure and multi-level authorization workflow. These include -Requisitions, -Issues, -Transfers and Returns, -Indents and, -Purchase Orders Product Profile
40. Sales and Catering Take reservation for any date / time range for single / multiple areas. Sessions: It allows breaking down the reservation in various sessions like morning session, afternoon session etc. Menu: An elaborate menu can be formalized by using menu wizard. Different menu sets can be created along with restrictions for the menu to be set for every reservation taken. FP Printing: Function Prospectus is generated for all confirmed reservations Advance and deposit management Setting user wise reminders and Graphs based on the occupancy Enquiry Module: The system also records enquire calls for future reference. Thus it helps you build a prospect database of customers Mailing ( Provision of creating templates ) and Indication for unfilled information Product Profile Easy to understand and use availability display charts allow your team to set up multiple recurring events quickly.
41. Club Management System Member Profile Management - allows pre-profile management. Apart from this the user can create user defined fields in member profile to capture additional information of Members. Member Electronic Card Management-with options like Issue, Register, Expiry card. Charge Processing Modules–which allows to define charges based on formulas, charges like Subscription, Interest, etc. can be built using this module. Outstanding List provides member wise list of defaulter Members, helps in recovering dues. Member Account Details are recorded and displayed whenever required. ECS Enabled (Electronic Clearance System) help in electronic clearing from the member bank accounts reducing the manual receipt entries. Web Site Interface data can be transferred to the website so that the information is available on the Net to the members Integrated software Kitchen Display System (KDS) User Defined Letters facilitates the users to create mail merge within the system using system parameters Product Profile
42. Customer Feedback System Integrated System - One system for logging in, service recovery, aggregation and reporting/analysis. CFS captures guest difficulties i.e. complaints, guest delights i.e. compliment and guest suggestions i.e. comments Sharing vital information - Information is made accessible to everyone (unit/corporate).Feedback from all sources i.e. Frontline feedback, Executives, sales force, GSTS/RSTS, room comment card gets aggregated in one database Supports third Party interface - Linked to any third party PMS front office software, which is a primary requisite in the hospitality vertical for smoother function Email engine – is used to send the mailers to the customers. The customer gets an e-mail with a link, which points to the feedback form in CFS system. On click of this, feedback form opens up and the customer can give the feedback online. Feedback gets submitted in CFS system which can be viewed at the same time from CFS site. MIS available. CFS Data Warehouse- Data mining can be done by the reports generated in CFS warehouse Product Profile Structured Capture – Feedback is captured up to the minutes level of an attribute. Structured codification process, ensuring different levels of detail, based on requirement
43. Human Resource Information System Web enabled Appraisal Module: Appraisal system based on 360 degree, captures KRA and shows the Gap and Work Flow of appraisal forms can also be achieved through emails Training Module: Web enabled Training Module, which is intuitive and easy to use and Option of self-nomination by an employee, training attendance, training feedback submission and analysis report.Exclusive module on Employee Action Plan Headhunting: Maintains a data bank of candidates. Module captures all details from the candidate application, recruitment procedure, interview status and final outcome. Leave Management module: Submitting leave applications, viewing their status is completely integrated to the e-mail agent. Detailed MIS of Employee Attendance Product Profile The ShawMan HRIS ensures that every aspect of Human Resource is covered, from Employee details, head hunting, appraisals, training, career progression, separation and diverse variety of MIS thus bringing forth value-added services as well as reducing operational costs.
44. Payroll Management User Friendly - In-tune is a User friendly interface, where you can define your own Earning / Deduction Heads. All the Identities, such as Employee, Branch, Department, Grade, Cost Centre etc. are user defined. User defined salary slip and monthly salary register Statutory Reports available - Income Tax deduction, Tax Estimation Slip for Income Tax calculation, Form 16, Form 24. Provident Fund monthly deduction, Form 3A, Form 12A. PF monthly Challans. Monthly ESIC deduction/returns statement. Form 6A, ESIC Monthly Challans. Profession Tax Monthly deduction and slab wise (Form 6A) Summary report Re-activate separated employees - Facility to revoke/transfer Ex-Employee (Resigned Employees) with single/multiple employee(s) option. Data Import - User friendly Data Imports option to upload data from text (.csv files) with view log for data read, imported, rejected and skipped with row by row explanation. Skipped & Rejected data can be saved into a new file corrected and re-imported. Product Profile It covers every area of Payroll Processing, including resource management, planning, payroll calculations, financial management, security management and statutory report generation and printing
45. Customer Relationship Management Customer Loyalty Programs - allows the creation and management of simultaneous and multiple Customer Loyalty Programs. Profile Management - captures detailed demographic profile for each customer. To expand the profile, variables and rules for accepting those variables can be defined on the fly through a build and deploy master mod Add on Card- allow spouse / associates to participate in the program for free or charge. Allows issue and use of temporary paper cards and duration of use. Multiple Add-On support for each Loyalty Program. Business rules-Redemption threshold lower limits for first use or every time use-Rule for gifting of cards of another program-Number of free add on cards and much more… Multiple promotions - can be defined for each Loyalty Program Product Profile SMS Interaction - balance and transaction details can be sent on SMS. Reward Gallery - Allows creation and management of Reward gallery. Rules for each reward defined in gallery. Logistics for complete reward management.
46. SPA Management System Appointments - To take appointments (new, edit, reschedule, cancel, Reallot). Billing - Advance, bill, settle, refund only solution that can take care of services and products Service staff---> some specific services---> Rooms Call centre Modules, HO, Clinic, external website Product –Inventory, reorder-level can be maintained Customer Profile - with booking status and Services - Services product inventory Cashier - Imprest, Returns, Handover Multiple Rooms, Package of services, pre-paid package Service staf f- Roster (availability) Product Profile
57. Industry Firsts Integrated software Kitchen Display System (KDS) Comprehensive HRIS, KM, CRM, CFS and DM solutions for the Hospitality Industry Integration to EDC terminals to transport secure data over banking networks Integrated SMS gateways using CDMA and GSM technology Only Freeware comprehensive PMS software and Integrated Debit Card solution Successful Single Sign On (SSO) and Service Oriented Architecture (SOA) deployments Integrated Data warehouse solutions for the Food Service, Hospitality & Retail Industry
58. First in Hospitality Industry to: Do Touch Screen based POS with full keyboard Do intelligent remote Printing of multiple and part orders in remote food processing zones Integrated software Kitchen Display System (KDS) Integrated Debit Card solution [Smart Debit POS] Pocket PC based applications using Wi-Fi networks Introducing Magnetic, Smart Card and RFID Technology Integration to EDC terminals to transport secure data over banking networks Credentials & acknowledgements
59. First to expand the foot-print of Solution: Property Management, HRIS, KM, Customer Loyalty, Customer Feedback, Document Management Integrated SMS gateways using CDMA and GSM technology Integrated Data warehouse solutions for the Hospitality & Food Service & Retail Industry Credentials & acknowledgements
60. Technology @ Work Development & Reporting Tools and Databases; Microsoft Visual Studio 2008 Microsoft .Net Framework 3.x Silverlight MS SQL Server 2008 Click Once / WPF Certified & Compliant Systems IBM StoreProven, Microsoft & Intel certified. Xbase and ODBC compliant systems using XML and other standards