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SDL – Time
Industrial Design 2012, Georgia Institute of Technology




                                 www.florianvollmer.com
                                 @florianvollmer
1383   Löwenbräu
1862   Guinness
1865   Olympics
1870   Mitsubishi
1875   Nestlé
1900   Shell
1962   McDonald’s

                    © Florian Vollmer, 2012 – www.florianvollmer.com
Past:                  Present:   Future:
Auditing               Grouping   Stories
Heuristic Evaluation   Time       Visuals
Timelines              Context    Efficacy
Design Audit           Meaning    Multi-modality




                                      © Florian Vollmer, 2012 – www.florianvollmer.com
Past:                  Present:   Future:
Auditing               Grouping   Stories
Heuristic Evaluation   Time       Visuals
Timelines              Context    Efficacy
Design Audit           Meaning    Multi-modality




                                      © Florian Vollmer, 2012 – www.florianvollmer.com
© Florian Vollmer, 2012 – www.florianvollmer.com
© Florian Vollmer, 2012 – www.florianvollmer.com
• Establish experience-based criteria
• Evaluate the subject matter systematically
• “Quick-and-dirty” but meaningful enough




                                      © Florian Vollmer, 2012 – www.florianvollmer.com
1970   1980   1990        2000




                     © Florian Vollmer, 2012 – www.florianvollmer.com
1800   1900        2000




              © Florian Vollmer, 2012 – www.florianvollmer.com
• Patterns
• Meaning
• Use as storytelling tool




                             © Florian Vollmer, 2012 – www.florianvollmer.com
Corporate                                                 Corporate
                           Culture                   Corporate                       Image
                                                      Identity

                                                                              Corporate Design
                       Corporate Behavior
                                                      Corporate
                                                     Organization
                           Corporate                                Communicat
                         Communication                               ion Design
                                                                                      Product
                                         Corporate                                    Design
                                         Wording

                         Public                      Advertising                  Environmental
                        Relations                                                    Design




                        mCommerce              Customer             Product
              Social                           Environment          Presentation           Sales
                        eCommerce
              Media                                                                        Engagement                                     Ownership
Traditional
Media                                                                                                                                     Experience

                                                                                                © Florian Vollmer, 2012 – www.florianvollmer.com
Corporate                                                 Corporate
                           Culture                   Corporate                       Image
                                                      Identity

                                                                              Corporate Design
                       Corporate Behavior
                                                      Corporate
                                                     Organization
                           Corporate                                Communicat
                         Communication                               ion Design
                                                                                      Product
                                         Corporate                                    Design
                                      Visual Analysis
                                         Wording

                         Public
                                      Analysis of Communications and Processes
                                                     Advertising                  Environmental
                        Relations                                                    Design




                        mCommerce              Customer             Product
              Social                           Environment          Presentation           Sales
                        eCommerce
              Media                                                                        Engagement                                     Ownership
Traditional
Media                                                                                                                                     Experience

                                                                                                © Florian Vollmer, 2012 – www.florianvollmer.com
• Visual Analysis
• Analysis of Internal Communications
• Observations and Recommendations




                                    © Florian Vollmer, 2012 – www.florianvollmer.com
Past:                  Present:   Future:
Auditing               Grouping   Stories
Heuristic Evaluation   Time       Visuals
Timelines              Context    Efficacy
Design Audit           Meaning    Multi-modality




                                      © Florian Vollmer, 2012 – www.florianvollmer.com
“People think that design is styling. Design is
not style. It’s not about giving shape to the shell
and not giving a damn about the guts. Good
design is a renaissance attitude that combines
technology, cognitive science, human need, and
beauty to produce something that the world
didn’t know it was missing.”
                                                  Paola Antonelli

                                       © Florian Vollmer, 2012 – www.florianvollmer.com
1970   1980   1990        2000




                     © Florian Vollmer, 2012 – www.florianvollmer.com
1970   1980   1990        2000




                     © Florian Vollmer, 2012 – www.florianvollmer.com
1970   1980   1990        2000




                     © Florian Vollmer, 2012 – www.florianvollmer.com
1970   1980   1990        2000


                     © Florian Vollmer, 2012 – www.florianvollmer.com
• Phases tell stories
• Combine different classes of information
• Correlations




                                      © Florian Vollmer, 2012 – www.florianvollmer.com
Political                         Uncertainties
       Factors




Economic                                          Customer
Climate                                           Needs
                      Core Business


       Tech Factors                      Trends



                      Business Context
                                                         © Florian Vollmer, 2012 – www.florianvollmer.com
Uncertainties
   Political
   Factors

  Tech Factors               Customer
Economic            Trends   Needs
Climate
               Core Business




                  Meaning
                                        © Florian Vollmer, 2012 – www.florianvollmer.com
• Search for the Trends, Anomalies, Observations
• Grouping < Meaning
• Patterns




                                     © Florian Vollmer, 2012 – www.florianvollmer.com
Past:                  Present:   Future:
Auditing               Grouping   Stories
Heuristic Evaluation   Time       Visuals
Timelines              Context    Efficacy
Design Audit           Meaning    Multi-modality




                                      © Florian Vollmer, 2012 – www.florianvollmer.com
1 Billion

            Estimated number of photos taken daily




                                © Florian Vollmer, 2012 – www.florianvollmer.com
© Florian Vollmer, 2012 – www.florianvollmer.com
© Florian Vollmer, 2012 – www.florianvollmer.com
• Visual Storytelling does not take forever
• Effective layering of timelines & visuals
• Direct foundation for creative process




                                       © Florian Vollmer, 2012 – www.florianvollmer.com
Opening Statement




 The    Audience   Their Questions     Your Answers
Delta




                                     Closing Statement
Ethos   Logos   Pathos
Audience 1   Audience 2




Audience 3   Audience 4




                    © Florian Vollmer, 2012 – www.florianvollmer.com
Numbers
            Audience 1

                       Visual    Audience 2 Detailed
                                 Audience 4 Report
          Audience 3     Video
Summary




                                                  © Florian Vollmer, 2012 – www.florianvollmer.com
• Identify audiences
• Envision their personal and business needs
• Craft custom stories & define media




                                     © Florian Vollmer, 2012 – www.florianvollmer.com
Past:      Present:   Future:
Auditing   Grouping   Stories




                          © Florian Vollmer, 2012 – www.florianvollmer.com
Past   Present   Future




                     © Florian Vollmer, 2012 – www.florianvollmer.com
Brand Heritage Chart - Examples



                          © Florian Vollmer, 2012 – www.florianvollmer.com
&$#(3%4"$-+#,"%!5#$+
!"#$#%&'$("%)%*+$#+",-.%/"0-,(%1#(,2#,"
&$#(3%4"$-+#,"%!5#$+
!"#$#%&'$("%)%*+$#+",-.%/"0-,(%1#(,2#,"
!"#$%&'(#)%*)%(#)%+#,(-%.)%/0)()()%"##1)$/%2#0)(30$3%*)%/41$5$''(&%
"#$%&'()*+,-$.&%


%.,+)$/.&&0)$1--0#2$3)4.'&15.)%.2)-,'%+2'#+5)6#%.)&%.2')/&7-,+#2$),+8)




                                 5678755#                                !"#$%&&'(")#*+,-.//,+#01#234   !
History of Philips
                                                  TV Product History of Philips




                                                                                          1924
                                                                                          First Moving Silhouette
                                                                                          Images                              1943
                                                                                                                              Early TV Model
                                                                                          American Charles
                                                   1862                                   Jenkins and John Baird              Philips had been working
                                                   First Still Image Transferred          from Scotland, each                 on the television
                                                                                          demonstrate the                     technology since 1925. In
                                                   Abbe Giovanna Caselli                  mechanical transmissions
                                                   invents his Pantelegraph               of images over wire                 model was introduced to
    Heritage Chart                                 person to transmit a still
                                                                                          circuits.                           the public in Eindhoven.
                                                                                                                                                               1953
                                                   image over wires.                                                                                           Philips TV Model
    The Philips brand and product design
    language has evolved many times                                                                                 1927
                                                                                                          First Electric TV                        1949
    throughout the years. This is due                                                                                                First Philips TV Model
                                                                                1900                                                    to the Public in the                        1956
    both to the changing technology                       And We Called It Television                                                           Netherlands           First Practical Remote
    in the television industry and the                                                                                                                                                Control
                                                                                                       complete electronic
    changing global brand positioning of                        At the World’s Fair in
                                                                                               television system, which he
                                                                                                                                                                   Robert Adler invents the
    the company from decade to decade.                    Congress of Electricity was
                                                                                                called the Image Dissector.
    Highlights in the history of Philips in               held. That is where Russian                                                                              control called the Zenith
    the television market include being one                 Constantin Perskyi made                                                                                     Space Commander

                                                                     word “television.”
    televisions to the Dutch market.




Duane Rollins | Strategic Design Language | Prof. Kim
Logo History of Philips




                                                                                                                                                            2007
            1969                                                                                                                                            Philips Releases Ambient
            First Images Sent to the                                                                                                                        Light TV
            Moon                                                                                                               1997
                                                                                                                               First Plasma TV Released     Ambient Lighting
                                                          1981                                                                 Panasonic is credited with
                                                                                                                                                            Technology, is a feature
            transmission from the                         1,125 Lines of Resolution                                                                         invented by Philips
            moon and 600 million                                                                                                                            Electronics, generating light
            people watch.                                                                                                      day plasma TV to market.     effects around the TV that
                                                          NHK demonstrates
                                                          HDTV with 1,125 lines of     1983                                                                 correspond to the video
                                                          resolution.                  Philips TV Model                                                     content.

        1972-73                                                                                                                       1997
Half the TVs in homes                          1978                                                                        Philips Releases its                                2010
         are color sets.                                                                                                            Plasma TV                         First 3D HD TV
                                       Philips TV Model                                                   1987
                                                                             1982                                                                                            Released
                                                                     Surround Sound              Philips TV Model
          Giant screen                                                                                                     Philips introduced a
                                                                          Introduced                                 42-inch (107 cm) display,                       Samsung releases
             marketed.                                                                                               with 852x480 resolution.
                                                           Dolby surround sound for                                     It was the only model
                                                            home sets is introduced.                                available to the US public.               to the public in the UK.

                                                                                                                                                                                            Current Philips Model
• Document formative CI moments
• Integrate visual and business aspects
• Tell a compelling story




                                      © Florian Vollmer, 2012 – www.florianvollmer.com
SDL – Time
Industrial Design 2012, Georgia Institute of Technology




                                 www.florianvollmer.com
                                 @florianvollmer

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SDL 03 Time

  • 1. SDL – Time Industrial Design 2012, Georgia Institute of Technology www.florianvollmer.com @florianvollmer
  • 2. 1383 Löwenbräu 1862 Guinness 1865 Olympics 1870 Mitsubishi 1875 Nestlé 1900 Shell 1962 McDonald’s © Florian Vollmer, 2012 – www.florianvollmer.com
  • 3. Past: Present: Future: Auditing Grouping Stories Heuristic Evaluation Time Visuals Timelines Context Efficacy Design Audit Meaning Multi-modality © Florian Vollmer, 2012 – www.florianvollmer.com
  • 4. Past: Present: Future: Auditing Grouping Stories Heuristic Evaluation Time Visuals Timelines Context Efficacy Design Audit Meaning Multi-modality © Florian Vollmer, 2012 – www.florianvollmer.com
  • 5. © Florian Vollmer, 2012 – www.florianvollmer.com
  • 6. © Florian Vollmer, 2012 – www.florianvollmer.com
  • 7. • Establish experience-based criteria • Evaluate the subject matter systematically • “Quick-and-dirty” but meaningful enough © Florian Vollmer, 2012 – www.florianvollmer.com
  • 8. 1970 1980 1990 2000 © Florian Vollmer, 2012 – www.florianvollmer.com
  • 9. 1800 1900 2000 © Florian Vollmer, 2012 – www.florianvollmer.com
  • 10. • Patterns • Meaning • Use as storytelling tool © Florian Vollmer, 2012 – www.florianvollmer.com
  • 11. Corporate Corporate Culture Corporate Image Identity Corporate Design Corporate Behavior Corporate Organization Corporate Communicat Communication ion Design Product Corporate Design Wording Public Advertising Environmental Relations Design mCommerce Customer Product Social Environment Presentation Sales eCommerce Media Engagement Ownership Traditional Media Experience © Florian Vollmer, 2012 – www.florianvollmer.com
  • 12. Corporate Corporate Culture Corporate Image Identity Corporate Design Corporate Behavior Corporate Organization Corporate Communicat Communication ion Design Product Corporate Design Visual Analysis Wording Public Analysis of Communications and Processes Advertising Environmental Relations Design mCommerce Customer Product Social Environment Presentation Sales eCommerce Media Engagement Ownership Traditional Media Experience © Florian Vollmer, 2012 – www.florianvollmer.com
  • 13. • Visual Analysis • Analysis of Internal Communications • Observations and Recommendations © Florian Vollmer, 2012 – www.florianvollmer.com
  • 14. Past: Present: Future: Auditing Grouping Stories Heuristic Evaluation Time Visuals Timelines Context Efficacy Design Audit Meaning Multi-modality © Florian Vollmer, 2012 – www.florianvollmer.com
  • 15. “People think that design is styling. Design is not style. It’s not about giving shape to the shell and not giving a damn about the guts. Good design is a renaissance attitude that combines technology, cognitive science, human need, and beauty to produce something that the world didn’t know it was missing.” Paola Antonelli © Florian Vollmer, 2012 – www.florianvollmer.com
  • 16. 1970 1980 1990 2000 © Florian Vollmer, 2012 – www.florianvollmer.com
  • 17. 1970 1980 1990 2000 © Florian Vollmer, 2012 – www.florianvollmer.com
  • 18. 1970 1980 1990 2000 © Florian Vollmer, 2012 – www.florianvollmer.com
  • 19. 1970 1980 1990 2000 © Florian Vollmer, 2012 – www.florianvollmer.com
  • 20. • Phases tell stories • Combine different classes of information • Correlations © Florian Vollmer, 2012 – www.florianvollmer.com
  • 21. Political Uncertainties Factors Economic Customer Climate Needs Core Business Tech Factors Trends Business Context © Florian Vollmer, 2012 – www.florianvollmer.com
  • 22. Uncertainties Political Factors Tech Factors Customer Economic Trends Needs Climate Core Business Meaning © Florian Vollmer, 2012 – www.florianvollmer.com
  • 23. • Search for the Trends, Anomalies, Observations • Grouping < Meaning • Patterns © Florian Vollmer, 2012 – www.florianvollmer.com
  • 24. Past: Present: Future: Auditing Grouping Stories Heuristic Evaluation Time Visuals Timelines Context Efficacy Design Audit Meaning Multi-modality © Florian Vollmer, 2012 – www.florianvollmer.com
  • 25. 1 Billion Estimated number of photos taken daily © Florian Vollmer, 2012 – www.florianvollmer.com
  • 26. © Florian Vollmer, 2012 – www.florianvollmer.com
  • 27. © Florian Vollmer, 2012 – www.florianvollmer.com
  • 28. • Visual Storytelling does not take forever • Effective layering of timelines & visuals • Direct foundation for creative process © Florian Vollmer, 2012 – www.florianvollmer.com
  • 29. Opening Statement The Audience Their Questions Your Answers Delta Closing Statement
  • 30. Ethos Logos Pathos
  • 31. Audience 1 Audience 2 Audience 3 Audience 4 © Florian Vollmer, 2012 – www.florianvollmer.com
  • 32. Numbers Audience 1 Visual Audience 2 Detailed Audience 4 Report Audience 3 Video Summary © Florian Vollmer, 2012 – www.florianvollmer.com
  • 33. • Identify audiences • Envision their personal and business needs • Craft custom stories & define media © Florian Vollmer, 2012 – www.florianvollmer.com
  • 34. Past: Present: Future: Auditing Grouping Stories © Florian Vollmer, 2012 – www.florianvollmer.com
  • 35. Past Present Future © Florian Vollmer, 2012 – www.florianvollmer.com
  • 36. Brand Heritage Chart - Examples © Florian Vollmer, 2012 – www.florianvollmer.com
  • 40. History of Philips TV Product History of Philips 1924 First Moving Silhouette Images 1943 Early TV Model American Charles 1862 Jenkins and John Baird Philips had been working First Still Image Transferred from Scotland, each on the television demonstrate the technology since 1925. In Abbe Giovanna Caselli mechanical transmissions invents his Pantelegraph of images over wire model was introduced to Heritage Chart person to transmit a still circuits. the public in Eindhoven. 1953 image over wires. Philips TV Model The Philips brand and product design language has evolved many times 1927 First Electric TV 1949 throughout the years. This is due First Philips TV Model 1900 to the Public in the 1956 both to the changing technology And We Called It Television Netherlands First Practical Remote in the television industry and the Control complete electronic changing global brand positioning of At the World’s Fair in television system, which he Robert Adler invents the the company from decade to decade. Congress of Electricity was called the Image Dissector. Highlights in the history of Philips in held. That is where Russian control called the Zenith the television market include being one Constantin Perskyi made Space Commander word “television.” televisions to the Dutch market. Duane Rollins | Strategic Design Language | Prof. Kim
  • 41. Logo History of Philips 2007 1969 Philips Releases Ambient First Images Sent to the Light TV Moon 1997 First Plasma TV Released Ambient Lighting 1981 Panasonic is credited with Technology, is a feature transmission from the 1,125 Lines of Resolution invented by Philips moon and 600 million Electronics, generating light people watch. day plasma TV to market. effects around the TV that NHK demonstrates HDTV with 1,125 lines of 1983 correspond to the video resolution. Philips TV Model content. 1972-73 1997 Half the TVs in homes 1978 Philips Releases its 2010 are color sets. Plasma TV First 3D HD TV Philips TV Model 1987 1982 Released Surround Sound Philips TV Model Giant screen Philips introduced a Introduced 42-inch (107 cm) display, Samsung releases marketed. with 852x480 resolution. Dolby surround sound for It was the only model home sets is introduced. available to the US public. to the public in the UK. Current Philips Model
  • 42. • Document formative CI moments • Integrate visual and business aspects • Tell a compelling story © Florian Vollmer, 2012 – www.florianvollmer.com
  • 43. SDL – Time Industrial Design 2012, Georgia Institute of Technology www.florianvollmer.com @florianvollmer