Steven DiPalma has over 18 years of experience in program management, supply chain management, and operations management at Raytheon. He currently serves as the Subcontract Program Manager for the Zumwalt Program and Air & Missile Defense Radar Program at Raytheon, where he is responsible for managing major subcontracts totaling over $180M. Prior to this role, he held several leadership positions at Raytheon in operations management, program management, supply chain management, and customer service. He has a Master of Business Administration from Suffolk University and a Bachelor of Arts in Business from Saint Anselm College.

1. Steven J. DiPalma
51 Judique Road Tewksbury, MA. 01876
Phone: 978-551-5205 ~ Email: sdipalma@raytheon.com
EDUCATION
Suffolk University, Boston, MA May 2006
Master of Business Administration
Saint Anselm College, Manchester, NH May 1998
Bachelor of Arts, Business
EXPERIENCE
Raytheon Integrated Defense Systems, Andover, MA
Subcontract Program Manager Zumwalt Program, Supply Chain Senior Mgr May 2016 – Present
 Responsible for overall performance of all major subcontracts (7) for production phase of Zumwalt
Ship #3 totaling $100M in scope
 Lead cross functional team in negotiation strategies, optimizing delivery schedules, identifying SOW
requirement reductions, and resolving production re-start barriers resulting in achieving 18%
reduction from proposal to budget position
 Responsible for managing and reporting program status to functional and program leadership teams
 Represented IDS Business Unit in corporate wide initiative/project to standardize subcontract
program manager role, deployment strategy, requirements, and skill sets
Subcontract Program Manager AMDR Radar Program, Supply Chain Senior Mgr Feb. 2014 – May 2016
 Responsible for managing $80M major subcontract during Engineering, Development and
Manufacturing (EDM) phase to include options($358M) for Low Rate Initial Production (LRIP) for the
Air & Missile Defense Radar Program
 Cost Account Manager responsible for presenting Integrated Baseline Review with Navy customer,
monthly subcontractor cost and schedule performance and reporting to include management of
Integrated Master Schedule, monthly Earned Value reporting (Integrated Program Management
Report), Risk & Opportunity Management, and Quarterly Estimate at Complete reviews
 Responsible for managing Statement of Work requirements, CDRLs/SDRLs, & negotiating
modifications of scope and technical requirements
 Scheduled, participated, and approved all subcontractor program milestones to include contract
negotiations, Integrated Baseline Review, Preliminary Design review, Critical Design Review, Test
Readiness Review, & Production Readiness Review
 Effectively worked within cross functional team, collaborating with all disciplines both internally and
externally to include Contracts, Finance, Software/Hardware/Firmware/Systems Engineering, Quality,
Procurement, and Program office in effort to resolve issues effectively and efficiently
 Experience with creating and presenting status briefings and program reviews to multiple audiences
which include subcontractor, program office, customer, and functional leadership
 Provided subcontractor on-site manufacturing support in effort to mitigate schedule and cost risk.
Implemented production status metrics, staffing profiles, and weekly reporting structure to ensure
commitments were being met and financial ETCs/BOEs were reasonable and executable per plan
Manufacturing Manager for Microwave Value Stream/Production Oct. 2011 – Jan. 2014
 Responsible for executing cost, schedule, and quality requirements supporting high volume
Microwave product lines across multiple IDS programs comprising of 140 person organization to
include 115 representative employees and 25 support personnel.
 Experience managing various types of programs/production requirements to include development
(POD/POM), full-rate production and field return/spares activity
 Responsible for controlling and managing overhead costs and budgets
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2.  Responsible for AOP and staffing forecasting, capacity planning, and EAC reporting
 Experience in risk and opportunity management, identifying production constraints, single points of
failure, and using production metrics (product/WIP velocity, scrap, rework, K factors, support/FAIT
ratios) to manage the business.
 Incorporate lean principles and foster continuous improvement leveraging Total Employee
Engagement in effort to improve safety in the work place, product quality, and reduce cost and cycle
times.
Missile Defense Programs Operations IPT Lead Nov. 2009 – Oct. 2011
 Responsible for executing manufacturing cost/budget & schedule requirements supporting MD
Programs to include AN/TPY-2 Radars, TFCC, XBR Spares, CCLS, & Development Programs
 Experience with IIBR/IBR reviews and IPDS gate formulation/presenting (Ops/ISC)
 Responsible for risk & opportunity management for both proposal and execution efforts to include
manufacturing & test capacity constraints, cycle time reductions, staffing requirements, and part
obsolescence & redesign
 Provide strategic cost estimates and capacity analysis supporting ROM, NTE, and proposal
requests/solicitations relative to single lot and multi-radar awards both domestic and international
customers
 Interface with all functional areas supporting execution of MD Programs to include Program Office,
Operations, Supply Chain, Finance, Quality, Contracts, and Engineering
 Identify, manage, & develop 6 person Operations IPT team in effort to execute program goals as well
as assist in the career development of individual team members
 Provide leadership and decision making for escalated issues within IPT team and drive to closure
when circumstances requires such action
 Provide status reviews to various levels of leadership and customers both internal and external
 POC for MDA and internal customer related overviews and tours for IADC and the MDP umbrella
Integrated Product Team Lead (IPT) March 2008- Nov. 2009
Deputy, Manufacturing Cross Product Team (CPT) for Missile Defense Programs
 Responsible for cost, schedule, quality for AN/TPY-2(THAAD) Antenna Equipment Unit
 CAM responsibility for $80M scope Antenna Element Unit (AEU) using EVMS as the primary tool for
financial and schedule performance
 Manage Transmit/Receive Module IOT to Raytheon APC ($24M)
 Develop and maintain relationships throughout the matrix organization to include PMO in effort to
rapidly drive problems to resolution resulting in the ability to deliver quality products on time and at or
under budget to include MED, EED, Software, I&T, SVTAD
 Present weekly program status to MDA customer on hardware, quality, and schedule issues
 Present weekly internal program status to both Raytheon Operations leadership team and Raytheon
Program Office on cost, schedule, and quality status
 Responsible for monthly financial reporting and quarterly EAC reporting to both Raytheon Leadership
and our customer using EVMS to include variance analysis and risk and opportunity
 Manage the distribution of management reserve and BCR approvals across the manufacturing IPT to
include the functional areas and work centers that support the program
 Responsible for the development and performance of the people directly reporting to me (2).
 Deputy to Manufacturing CBT for MDD Programs
Product Manager - Operations April 2006-March 2008
Microwave Product Manager for Missile Defense Programs/IPT –THAAD, BMDS, CJR, XBR
 Managed all product issues relating to the microwave production line (TRIMM/SAM) by engaging and
collaborating with cross-functional groups, suppliers, and work centers (feeder areas) who contribute
to the microwave TRIMM and SAM top level assembly work center to include cost and schedule
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3. performance, scope, design change vs. nonconforming rejection/MRB decision making, quality
related issues, and risk and opportunity assessment/management.
 Worked collaboratively with Supply Chain, Engineering, Finance, Quality, Production, and Program
Management to ensure continuous production and drive any issues to resolution.
 Managed Raytheon Dallas $24M TR Module internal purchase order (IOT) in support of the
microwave TRIMM assembly. Responsible to track performance using EVMS and report out during
bi-weekly customer briefings on cost, schedule, and any other production related issues.
 Worked with the customer, program office, and all major subcontractors (internal and external) to
plan/forecast future business to mitigate start-up costs, material obsolescence, and unstable work
forces.
Material Acquisition Manager – Supply Chain July 2005 – April 2006
Purchasing Manager for Integrated Defense Systems Programs (PATRIOT, SLAMRAAM, CLAWS)
 Managed performance of Material Acquisition Team to include timely order placement to MRP
 Executed to program budgets in efforts to meet and exceed customer expectations
 Responsible for reviewing and approving all high dollar orders (>100k) submitted by the team in
accordance with FAR/DFAR regulations prior to Raytheon compliance review.
 Presented weekly Kit Availability Metrics to management to include top/worst performing suppliers, no
fit purchase orders to MRP, % of orders placed on-time, % of orders received on-time to kit release.
 Developed partnering relationships with strategic suppliers to improve their quality and delivery
performance
 Perform year end performance reviews of team members and establish baseline metrics and goals
Subcontracts Administrator September 2003 – July 2005
Responsible for the procurement of major subcontracts for various Raytheon programs in excess of
$550k in value
 Responsible for cost and schedule of each contract and required to out brief to various levels of
management on status
 Conducted quarterly supplier visits to review contract performance and requirements
 Negotiated FFP, Milestone, and Progress Payment type contracts
 Established/created statement of works, letter subcontracts, proprietary agreements, CAPA audits,
and Import/Export licenses in accordance with FAR/DFAR/ITAR regulations
 Completed Raytheon Six Sigma training, resulting in certification as qualified specialist
Supply Chain Specialist II December 2001-September 2003
Responsible for the procurement of RF Microwave Components
 Lead cross functional team to develop an approved strategy for RF Microwave components to include
supplier reduction and strategic partnering strategies using technology roadmaps, supplier rating
system(SRS) data, and understanding supplier competencies, capacities, constraints, and added
value opportunities
 Drove long-term agreements with linkage to the Raytheon Enterprise Material Sourcing group to
leverage Raytheon wide requirements to drive down cost
 Worked collaboratively with Program Management and Engineering to optimize supplier selection
 Expedited material delivery to support MRP needs resulting in optimum continuous production
 Exostar auction site lead for the electrical commodity group
Supply Chain Specialist I October 2000 - December 2001
Responsible for the procurement of rubber and plastic commodities
 Responsible for planning and ordering rubber and plastic components in support of multi program
MRP requirements
 Expedited material delivery to support MRP needs resulting in optimum continuous production
 Exostar auction site lead for the mechanical commodity group
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4. Putnam Investments, Andover, MA
Customer Service Manager May 2000 - October 2000
 Managed customer service team within high volume, high paced call center
 Responsible for maintaining department call rating and call volume metrics within the team
 Conducted performance reviews and interviews for potential new hires
 Collaboratively worked with the training group to develop, present, and implement training to
improve internal employee performance as well as educate on external economic and or policy
changes
 Responsible to resolve all escalated customer calls taken by members of the team
Customer Service Representative/Problem Resolution Team October 1998 – April 2000
Responsible for answering calls from broker and shareholder customers as well as solving pending
customer issues
CERTIFICATIONS/TRAINING/CLEARANCE
Front Line Leadership Training April 2013
Principles of Program Leadership September 2011
Principles of IPT Leadership June 2006
Material Program Management Phase I January 2005
Six Sigma Certification August 2004
IDS Earned Value Certification Level 1&2 and subsequent yearly refresher courses
EAC Simulation
Risk/Opportunity Management
Performance Measurement Baseline
EVM Variance Analysis and Reporting
EVM Planning and Analysis
Security Clearance - SECRET
COMPUTER SKILLS
Microsoft Office (Word, Excel, PPT, Project), Lotus Notes, WebPlan, VM, VBS, Financial Dashboard,
eRoom
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