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Real-World Behavior Analysis
through a Social Media Lens

               Mohammad-Ali Abbasi, Huan Liu
                Computer Science and Engineering, Arizona State University


                       Sun-Ki Chai, Kiran Sagoo
                       Department of Sociology, University of Hawai`i


                                     Ali2@asu.edu

Data Mining and
Machine Learning Lab
Real-World Behavior Analysis
                       through a Social Media Lens



                                            Real world Events/Behavior




Data Mining and
Machine Learning Lab
                                                                         2
Real-World Behavior Analysis
                       through a Social Media Lens




Data Mining and
Machine Learning Lab
                                                      3
Real-World Behavior Analysis
                       through a Social Media Lens




Data Mining and
Machine Learning Lab
                                                      4
Real-World Behavior Analysis
                       through a Social Media Lens




Data Mining and
Machine Learning Lab
                                                      5
Any correlation between social media numbers and
election results?




 Mitt Romney           Ron Paul                 Newt Gingrich Rick Santorum                     Barack Obama


  1,520,000            900,000                        295,000                     173,000       25,500,000

  370,000              260,000                       1,447,000                    160,000       12,920,000

              Do we observe the same      Number of States carried?

              difference in the votes?
      Data Mining and
      Machine Learning Lab
                   http://en.wikipedia.org/wiki/Republican_Party_presidential_primaries,_2012                  6
Objectives of the research

• Studying the correlation between real-world
  collective behavior and social media data

• Determining the relative effectiveness of a social
  media lens in analyzing and predicting real-world
  collective behavior

• Exploring the domains and situations under which
  social media can be a predictor for real-world's
  behavior

   Data Mining and
   Machine Learning Lab
                                                       7
Data collection

                              Active methods
                                                       • Expensive
                          • Experiments
                          •        Social Media consuming
                              Surveys
                                            • Time
                                                       •   Maybe dangerous
                          • Field Study
                       • People leave many clues about themselves
                       • Their interactions reveal much about people
                          Passive methods
                       • We can passively observe people’s activities
                       (By observing and analyzing)

                          • Behavior
                          • Belongings
                          • Documents, …

Data Mining and
Machine Learning Lab
                                                                             8
Snooping

Experimental psychology suggests that a person
may be understood by what happens around him

• Does what's on your desk reveal what's on your
  mind?

• Do those pictures on your walls tell true tales
  about your character?

   Data Mining and
   Machine Learning Lab
                                                    9
Using online data for opinion polling


• From Tweets to Polls: Linking Text
  Sentiment to Public Opinion Time Series

• O'Connor et al. analyzed sentiment polarity
  of tweets and found a correlation of 80% with
  results from public opinion polls



  Data Mining and
  Machine Learning Lab
                                                  10
Some Existing Work

• Stock Market Prediction using data collected
  data form twitter

• Box-office revenues prediction for movies

• Analyzing Arab-Spring using social media
Most of the work in the field can be classified into two categories:
• Behavior Analysis and finding a correlation
• Behavior prediction
    Data Mining and
    Machine Learning Lab
                                                                   11
Our approach: A four-step model


           Find equivalent groups in Real-World & Social Media



        Collect Related Online Data from Social Media



                  Analyze Online Data (Behavior)



                Analyze the Real-World Behavior & find correlation



Data Mining and
Machine Learning Lab
                                                                     12
Experimental settings

                           • Select based on more stable
 Find a Group in real      • Twitter to collect 35 million tweets related
                             characteristics
world and Social Media       to Race, religion, primary language, and
                                Arab Spring
                           •   Collect more than origin
                                    country/region of
                                                      1 million blogposts
Collect Related Online
                           •   Arab-Spring movement
Data from Social Media     •   135,000 popular Facebook pages to collect
                           •   Information Retrieval techniques
                               data on posts, comments and like behavior
 Analyze Online Data           on Facebook.
                           •   Sentiment polarity analysis
      (Behavior)
                           •   The data on real-world events has been
                           •   Statistical methods
                           •   collected from Reuters.com
                               Correlational analysis
Analyze the Real-World
       Behavior            • Multivariate regression analysis


  Data Mining and
  Machine Learning Lab
                                                                            13
Correlation between online and real events



                 Time that event in
                real-world happened




   Data Mining and
   Machine Learning Lab
                                         14
Observations


                                  Time that event in
                                     real-world
                                     happened




Data Mining and
Machine Learning Lab
                                                       15
Observations

• There could be correlations between real-world events
  and online discussions. However,
   – Correlation is not amount to prediction
   – Poor results for small events
       • Many real-world events left uncovered
   – Influence and cascade effects, causes too much non-relevant
     discussion in social media

• What we have experimented
   – Finding Influential people
   – Analyzing Mood over the network

   Data Mining and
   Machine Learning Lab
                                                                   16
What are people concerned about




Data Mining and
Machine Learning Lab
                                     17
Challenges


                   • Finding Relevant Communities
                            – Analyzing Arab Spring tweets, show that 75 percent
                              of the 1 million clicks on Libya-related tweets and 89
                              percent of the 3 million clicks for Egypt-related
                              Tweets came from outside of the Arab world1
                            – The fallacy of millions of followers




1- http://www.stripes.com/blogs/stripes-central/stripes-central-1.8040/researchers-
skeptical-dod-can-use-social-media-to-predict-future-conflict-1.15529



            Data Mining and
            Machine Learning Lab
                                                                                      18
Challenges

        • Data Collection
              –   Sufficient coverage of the data
              –   Source of data is unknown
              –   Spam
              –   Paid social media content



        • Online behavior Analysis
              – Unstructured, noisy text data
              – Language ambiguity


Data Mining and
Machine Learning Lab
                                                    19
Observations


        Real-World Behavior Prediction
              – Stark difference between click and taking
                real risk in the street




Data Mining and
Machine Learning Lab
                                                            20
Conclusions

• Social media is helping us to understand the real-
  world’s events but is not a sole source

• More research and development to make social
  media a reliable source for behavior analysis

• Social event prediction using social media remains
  an open problem. More interdisciplinary research
  should be promoted.
   Data Mining and
   Machine Learning Lab
                                                       21
Thanks!

                          Acknowledgments:
   This work is, in part, sponsored by ONR and AFOSR
grants. We are grateful for the comments from anonymous
       reviewers and members of DMML lab at ASU



                          Mohammad-Ali Abbasi
                             ali2@asu.edu
   Data Mining and
   Machine Learning Lab
                                                          22

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Real-World Behavior Analysis through a Social Media Lens

  • 1. Real-World Behavior Analysis through a Social Media Lens Mohammad-Ali Abbasi, Huan Liu Computer Science and Engineering, Arizona State University Sun-Ki Chai, Kiran Sagoo Department of Sociology, University of Hawai`i Ali2@asu.edu Data Mining and Machine Learning Lab
  • 2. Real-World Behavior Analysis through a Social Media Lens Real world Events/Behavior Data Mining and Machine Learning Lab 2
  • 3. Real-World Behavior Analysis through a Social Media Lens Data Mining and Machine Learning Lab 3
  • 4. Real-World Behavior Analysis through a Social Media Lens Data Mining and Machine Learning Lab 4
  • 5. Real-World Behavior Analysis through a Social Media Lens Data Mining and Machine Learning Lab 5
  • 6. Any correlation between social media numbers and election results? Mitt Romney Ron Paul Newt Gingrich Rick Santorum Barack Obama 1,520,000 900,000 295,000 173,000 25,500,000 370,000 260,000 1,447,000 160,000 12,920,000 Do we observe the same Number of States carried? difference in the votes? Data Mining and Machine Learning Lab http://en.wikipedia.org/wiki/Republican_Party_presidential_primaries,_2012 6
  • 7. Objectives of the research • Studying the correlation between real-world collective behavior and social media data • Determining the relative effectiveness of a social media lens in analyzing and predicting real-world collective behavior • Exploring the domains and situations under which social media can be a predictor for real-world's behavior Data Mining and Machine Learning Lab 7
  • 8. Data collection Active methods • Expensive • Experiments • Social Media consuming Surveys • Time • Maybe dangerous • Field Study • People leave many clues about themselves • Their interactions reveal much about people Passive methods • We can passively observe people’s activities (By observing and analyzing) • Behavior • Belongings • Documents, … Data Mining and Machine Learning Lab 8
  • 9. Snooping Experimental psychology suggests that a person may be understood by what happens around him • Does what's on your desk reveal what's on your mind? • Do those pictures on your walls tell true tales about your character? Data Mining and Machine Learning Lab 9
  • 10. Using online data for opinion polling • From Tweets to Polls: Linking Text Sentiment to Public Opinion Time Series • O'Connor et al. analyzed sentiment polarity of tweets and found a correlation of 80% with results from public opinion polls Data Mining and Machine Learning Lab 10
  • 11. Some Existing Work • Stock Market Prediction using data collected data form twitter • Box-office revenues prediction for movies • Analyzing Arab-Spring using social media Most of the work in the field can be classified into two categories: • Behavior Analysis and finding a correlation • Behavior prediction Data Mining and Machine Learning Lab 11
  • 12. Our approach: A four-step model Find equivalent groups in Real-World & Social Media Collect Related Online Data from Social Media Analyze Online Data (Behavior) Analyze the Real-World Behavior & find correlation Data Mining and Machine Learning Lab 12
  • 13. Experimental settings • Select based on more stable Find a Group in real • Twitter to collect 35 million tweets related characteristics world and Social Media to Race, religion, primary language, and Arab Spring • Collect more than origin country/region of 1 million blogposts Collect Related Online • Arab-Spring movement Data from Social Media • 135,000 popular Facebook pages to collect • Information Retrieval techniques data on posts, comments and like behavior Analyze Online Data on Facebook. • Sentiment polarity analysis (Behavior) • The data on real-world events has been • Statistical methods • collected from Reuters.com Correlational analysis Analyze the Real-World Behavior • Multivariate regression analysis Data Mining and Machine Learning Lab 13
  • 14. Correlation between online and real events Time that event in real-world happened Data Mining and Machine Learning Lab 14
  • 15. Observations Time that event in real-world happened Data Mining and Machine Learning Lab 15
  • 16. Observations • There could be correlations between real-world events and online discussions. However, – Correlation is not amount to prediction – Poor results for small events • Many real-world events left uncovered – Influence and cascade effects, causes too much non-relevant discussion in social media • What we have experimented – Finding Influential people – Analyzing Mood over the network Data Mining and Machine Learning Lab 16
  • 17. What are people concerned about Data Mining and Machine Learning Lab 17
  • 18. Challenges • Finding Relevant Communities – Analyzing Arab Spring tweets, show that 75 percent of the 1 million clicks on Libya-related tweets and 89 percent of the 3 million clicks for Egypt-related Tweets came from outside of the Arab world1 – The fallacy of millions of followers 1- http://www.stripes.com/blogs/stripes-central/stripes-central-1.8040/researchers- skeptical-dod-can-use-social-media-to-predict-future-conflict-1.15529 Data Mining and Machine Learning Lab 18
  • 19. Challenges • Data Collection – Sufficient coverage of the data – Source of data is unknown – Spam – Paid social media content • Online behavior Analysis – Unstructured, noisy text data – Language ambiguity Data Mining and Machine Learning Lab 19
  • 20. Observations Real-World Behavior Prediction – Stark difference between click and taking real risk in the street Data Mining and Machine Learning Lab 20
  • 21. Conclusions • Social media is helping us to understand the real- world’s events but is not a sole source • More research and development to make social media a reliable source for behavior analysis • Social event prediction using social media remains an open problem. More interdisciplinary research should be promoted. Data Mining and Machine Learning Lab 21
  • 22. Thanks! Acknowledgments: This work is, in part, sponsored by ONR and AFOSR grants. We are grateful for the comments from anonymous reviewers and members of DMML lab at ASU Mohammad-Ali Abbasi ali2@asu.edu Data Mining and Machine Learning Lab 22

Editor's Notes

  1. Let see what do we mean by social media lens?Gap is our analysis according SM Data and analysis according to real-world dataIs there any way we can get to real-world analysis by using SM data?If so there will be many interesting applications… - social scientists, politicians, Opinion minders, market researchers, …
  2. Social events,Arab Spring,
  3. To what extent we can predict The election results?How accurate is our prediction?Opinion Mining and
  4. Finance and market is another interesting domain…Stock market predictionRaise and fall of stock marketThe best scenario would be “Predicting stock market”
  5. Can we predict GOP candidate using social media data, e.g numbers from Facebook and TwitterWhy not?Not all American voters are in Facebook and liked their candidateNot all of those in the Facebook and liked candidates are allowed to voteEven not all eligible votes in the Facebook that liked specific candidate are goring to vote for him!In this research we want to investigate the correlation between results from SM & RW data. Same resultsOppositeVague or hard to discover
  6. Active investigationPassive investigationWe are looking for clues to discover next collective behavior
  7. Having a messy desk means being non-organized or busy?Does what’s on your desk reveal what’s on your mind? Do those pictures on your walls tell true tales about you? And is your favorite outfit about to give you away? For the last ten years psychologist Sam Gosling has been studying how people project (and protect) their inner selves. By exploring our private worlds (desks, bedrooms, even our clothes and our cars), he shows not only how we showcase our personalities in unexpected-and unplanned-ways, but also how we create personality in the first place, communicate it others, and interpret the world around us. Gosling, one of the field’s most innovative researchers, dispatches teams of scientific snoops to poke around dorm rooms and offices, to see what can be learned about people simply from looking at their stuff. What he has discovered is astonishing: when it comes to the most essential components of our personalities-from friendliness to flexibility-the things we own and the way we arrange them often say more about us than even our most intimate conversations. If you know what to look for, you can figure out how reliable a new boyfriend is by peeking into his medicine cabinet or whether an employee is committed to her job by analyzing her cubicle. Bottom line: The insights we gain can boost our understanding of ourselves and sharpen our perceptions of others. Packed with original research and fascinating stories, Snoop is a captivating guidebook to our not-so-secret lives.
  8. Ali: I think there is a recent paper about the negative result of the 2nd bullet (Box Office). We know that the first bullet is not really prediction
  9. To investigate this we propose a 4-step modelFinding a good population in Social media is the first step.We need to have some representative groups both in real-world and online social media (Find a good map)We need to collect data from Egyptians not here Americans tweeting from starbucks!
  10. Frequency of words and sentences related to the eventUni-gram, bi-gram and n-gram analysisHashtag analysis
  11. An event Suddenly happened then created lots of discussion in social mediaThere is a correlation between real-world events and social media conversations we can observe them especially for big events (nation-wide event)But this is not all, there are many more events in real world without SM coverage, and many more not necessary coverage by SM
  12. It is challenging to find communities or groups that even partially represent a real-world group.For most political events, specially in non-democratic countries, it is extremely difficult to find representative real-world groups:People may not have access to social mediaPeople do not want to express their true opinions in social mediaMany paid spammers in social media, specially for political events