Saving the world for boring learning - ten top tips Litmos Heroes
Our mission is to save the world from boring learning.
We do this by providing highly engaging learner experiences with a best of breed learning platform and an award winning content library. Here's our top ten tips to save your business from boring learning!
Andžej Šuškevič - Nearshore development center – the way to boost digital tra...First Tuesday Bergen
Nowadays, in a time of constantly changing environment and disruptive innovations, the adaptability of a company is getting vital to keeping the business on track and growing. Faster product time-to-market as well as the growing importance of customer experience are becoming not only the trend but the key component of modern business strategy. In this session we will cover some of the major IT trends and see how a nearshore development partner with extensive knowledge in that area can help you speed up the transformation of your business
How to Keep Employees Happy: 4 Steps for a Winning Learning & Development Pro...Namely
This document outlines a presentation about how to keep employees happy through learning and development programs. It discusses understanding what matters most to employees like career growth and clear expectations. It then provides steps to build out a learning program, including determining employee needs, building internal training sessions, communicating the program, and maintaining it. Examples of programs are presented like master classes, hack weeks, and job swaps. Tools to support continuous learning and engagement are also mentioned. The goal is to engage and retain employees through accessible learning opportunities.
Stimulating Local Economies with SF - SF Conference, Copenhagen 2017Andrew Gibson
Applying Solution Focused Practice to the challenge of creating wealth in Local Communities as presented to SF Conference, Copenhagen, 28th April 2017.
The document discusses how Adobe Experience Cloud and Microsoft platforms can help solve 3 key sales and marketing problems: acquiring and converting new customers, retaining existing customers, and extracting more value from existing customers. It provides a case study of how a financial services company called we.Finance uses the platforms to acquire a prospective high-value customer named Claire as a new customer, provide her with a personalized experience to increase conversion, and ensure customer success and retention through ongoing engagement.
The document discusses a startup consulting company called 366Pi Consulting. It mocks some other companies or "Maniacs" for having silly or nonsensical startup names and ideas. However, it also notes that these "Maniacs" claimed to want to focus on genuine growth beyond just money through goals, accountability and other factors. They are planning a technology venture launch soon.
SENSE AND SENSIBILITY: PRACTICAL WAYS TO MAKE YOUR CONTENT IMPACTFULPluggedIn BD
• Kick-ass positioning is:
1. Differentiated,
2. Relevant to the customer,
3. Relies on real capabilities.
• Go deep!
o Avoid misperception of your own capabilities
o Start with “WHY?” (sometimes)
o Obtain emotional insight.
• Tips (‘Sensitivity’):
o Be memorable
o Make an emotional connection
o Use human words (rather than buzz and acronyms)
o Less is more (make them cry in 6 words..)
o Give numbers meaning! (sold as many access-points as Britney albums..)
Saving the world for boring learning - ten top tips Litmos Heroes
Our mission is to save the world from boring learning.
We do this by providing highly engaging learner experiences with a best of breed learning platform and an award winning content library. Here's our top ten tips to save your business from boring learning!
Andžej Šuškevič - Nearshore development center – the way to boost digital tra...First Tuesday Bergen
Nowadays, in a time of constantly changing environment and disruptive innovations, the adaptability of a company is getting vital to keeping the business on track and growing. Faster product time-to-market as well as the growing importance of customer experience are becoming not only the trend but the key component of modern business strategy. In this session we will cover some of the major IT trends and see how a nearshore development partner with extensive knowledge in that area can help you speed up the transformation of your business
How to Keep Employees Happy: 4 Steps for a Winning Learning & Development Pro...Namely
This document outlines a presentation about how to keep employees happy through learning and development programs. It discusses understanding what matters most to employees like career growth and clear expectations. It then provides steps to build out a learning program, including determining employee needs, building internal training sessions, communicating the program, and maintaining it. Examples of programs are presented like master classes, hack weeks, and job swaps. Tools to support continuous learning and engagement are also mentioned. The goal is to engage and retain employees through accessible learning opportunities.
Stimulating Local Economies with SF - SF Conference, Copenhagen 2017Andrew Gibson
Applying Solution Focused Practice to the challenge of creating wealth in Local Communities as presented to SF Conference, Copenhagen, 28th April 2017.
The document discusses how Adobe Experience Cloud and Microsoft platforms can help solve 3 key sales and marketing problems: acquiring and converting new customers, retaining existing customers, and extracting more value from existing customers. It provides a case study of how a financial services company called we.Finance uses the platforms to acquire a prospective high-value customer named Claire as a new customer, provide her with a personalized experience to increase conversion, and ensure customer success and retention through ongoing engagement.
The document discusses a startup consulting company called 366Pi Consulting. It mocks some other companies or "Maniacs" for having silly or nonsensical startup names and ideas. However, it also notes that these "Maniacs" claimed to want to focus on genuine growth beyond just money through goals, accountability and other factors. They are planning a technology venture launch soon.
SENSE AND SENSIBILITY: PRACTICAL WAYS TO MAKE YOUR CONTENT IMPACTFULPluggedIn BD
• Kick-ass positioning is:
1. Differentiated,
2. Relevant to the customer,
3. Relies on real capabilities.
• Go deep!
o Avoid misperception of your own capabilities
o Start with “WHY?” (sometimes)
o Obtain emotional insight.
• Tips (‘Sensitivity’):
o Be memorable
o Make an emotional connection
o Use human words (rather than buzz and acronyms)
o Less is more (make them cry in 6 words..)
o Give numbers meaning! (sold as many access-points as Britney albums..)
As a Coach, Consultant, Facilitator or Trainer, how do we apply Solution Focused Practice (SFP) to our own services? This discussion workshop explored how we can all help more people and grow our services using SFP.
Instead of feeling dread, sales executives can welcome objections and actually look forward to the next “no.” In many cases, an objection means the prospect is missing information needed to complete the buying process. Get tips on how to be prepared to address objections on a positive note and change your perspective on this stage of the sales process. Learn how to root out all of your buyer’s concerns in totality rather than bit by bit.
During a recent webinar Simon Norris and Peter Kay discussed how insights from the social web support the UX design from end to end. In the webinar they presented some of the key models and approaches that we use to make sense of the maelstrom of social media activity we all take part in every day, as we live, work and play.
The video of this webinar can be viewed here > https://www.youtube.com/watch?v=SEIMaYYfngQ
Other places you can find out about Nomensa:
Web: http://nomensa.com
Work: http://nomensa.com/ux-services
Blog: http://nomensa.com/blog
Careers: http://nomensa.com/ux-careers
Twitter: http://twitter.com/we_are_nomensa
LinkedIn: http://linkedin.com/company/nomensa
Facebook: http://facebook.com/Nomensa
We must be digital, we must innovate. we must indeed : the next startup ready to « uberize » us is just around the corner. It’s a question of life and death, sooner than we expect. Innovation is not about creating new shinny products, we’ve already been here.
It’s about doing the business differently, changing the habits of our customers, being disruptive.
It’s about changing the game, breaking some rules, acting differently, getting out of our comfort zone. We don’t do that by doing business as usual.
The old way of working doesn’t apply any more : writing specifications about things we don’t know doesn’t make sense, deciding what will be the next behavior of our customer is pointless when they don’t know themself. We need a process to help us to learn, to allow quick adaptation. Instead of optimizing the workload, we should optimize learning and business impact.
Agile is just about that.
In this session, we’ll see how agile fits the paradigm shift of innovation. We’ll embrace the world of uncertainty, see what it means to get out of the comfort zone where opportunities and how agile makes us act differently.
LavaCon 2017 - Stop, Listen, and Collaborate: Creating an Experience-first Co...Jack Molisani
This document outlines Melinda Howard Belcher's approach to creating an experience-first content strategy. She advocates stopping common practices like making assumptions, getting frustrated with others, and waiting for input. Instead, one should listen by engaging with others across departments, take every meeting, and go right to the source. Then collaborate by embracing one's role, making a growth plan, and building excitement. The document provides tips for collaborating specifically with stakeholders, marketing, customer support, sales, designers and developers, legal and policy teams, and the broader content community.
This document discusses DS Smith's brand management process and a campaign to raise awareness of zero waste. It overviews DS Smith's previous branding issues and a new 6-step brand management process. It then details a multi-channel campaign around the theme of achieving zero waste, including content creation, webinars, and analytics on website traffic, leads generated, and external recognition received.
The document outlines details about Colek Bayar, Inc., including that it started operations in 2019, has over 6,000 users and 250,000 supported users, and aims to increase productivity by 40% through its 200+ features. It also lists goals like improving productivity monitoring, reducing manual processes and fraud, and building trust.
This is a presentation given by Tim Parcell (@freescribbles) and myself at the Big Design Conference in Addison TX on June 1st, 2012.
For years, Art and Copy ruled the roost in the worlds of advertising and design. But as brand interactions shift from passive to active experiences, the way we connect to customers requires a new partnership. Sapientnitro believes that Brand Strategists and Experience Designers play an integral role in delivering the work that breaks through the noise.
This new partnership is critical during the initial stages of client engagement (discovery, defining) through completion (designing, developing, deploying). Whether we’re redesigning lenscrafters.com or building interactive menu boards for Dunkin’ Donuts, a strong partnership between strategy and experience design is at the foundation of all our work.
Start-ups in B2B. Harder. Better. Faster. StrongerGELLIFY
Secondo gli ultimi insights dalla Silicon Valley il mercato premierà organizzazioni che costruiranno un vantaggio competitivo facendo un uso strategico della liquidità e realizzando un modello di business efficace per andare sul mercato. Per questo motivo nell'ambiente delle start up stiamo assistendo ad uno shift di business model (da b2c a b2b).
Ne ha parlato Michele Giordani - Managing Partner e Co-founder di GELLIFY - durante la prima giornata di "EXPLORE - Innovation and Design Trends" 2017
( http://www.exploretalks.com/explore ).
2017 ICON Melbourne Forum - Plenary 5: COMPETING IN AN AGE OF DISRUPTIONICON
by Tim Griffin, Seyfarth Shaw
Many of us recognise the need for change and have the desire to become a catalyst for it within our own business, but where does it start? By adopting the right mindset, you can become a catalyst for creativity and a pathway for growth. In this session Tim Griffin will share his experience, insights and practical tips on how you can challenge the status quo and have impact through embracing a disruptive mindset to find new and better ways to do things.
Influencing Up through Personal LeadershipAndrea L. Ames
Andrea's presentation at CIDM Best Practices 2017
Whether you are a manager or an individual contributor who is leading an information initiative, project, or team, you are likely answering to someone for your resources and approval for the focus of your efforts. Most often, that someone is a busy manager or executive with broad areas of responsibility and concern. In her world, you are one of 10, 25, or even 50 individual initiatives. So how do you get your team, your project, or even your career development or advancement on her radar — AND get her approval, funding, or other support?
There is an art to “managing up,” and everyone, at every level, should learn how to do it and practice it! You can become an influence ninja by focusing on only what you can personally control! Join Andrea as she shares the key, actionable tips, tricks, and tools that have brought her the best success in influencing up. (First tip: All of her tips apply to influencing in ANY direction!)
Participants will get an overview of influencing, the key building blocks of personal leadership that provide the platform for true influence, and tips for how to influence anyone, at any level, no matter how much positional power they have.
Career Challenges in Transitioning from Traditional Project Management to Agi...Devin Hedge
Presentation to the Palmetto Chapter of the PMI, 15-Oct-2015 on Career Management and options for Project Managers as organizations transition to Agile Ways of Working. The presentation sought to answer the question, "What happens to the role of Project Manager when a company embraces Agile Ways of Working?"
There's no such thing as digital strategy : Unilever for Hyper Island Master ...Robert Holzer
A presentation by Rob Holzer, as a Hyper Island Master Series expert, to 40 Unilever brand managers and senior executives in São Paulo, Brazil in 2012.
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
More Related Content
Similar to Save your learners from boring learning in 2018
As a Coach, Consultant, Facilitator or Trainer, how do we apply Solution Focused Practice (SFP) to our own services? This discussion workshop explored how we can all help more people and grow our services using SFP.
Instead of feeling dread, sales executives can welcome objections and actually look forward to the next “no.” In many cases, an objection means the prospect is missing information needed to complete the buying process. Get tips on how to be prepared to address objections on a positive note and change your perspective on this stage of the sales process. Learn how to root out all of your buyer’s concerns in totality rather than bit by bit.
During a recent webinar Simon Norris and Peter Kay discussed how insights from the social web support the UX design from end to end. In the webinar they presented some of the key models and approaches that we use to make sense of the maelstrom of social media activity we all take part in every day, as we live, work and play.
The video of this webinar can be viewed here > https://www.youtube.com/watch?v=SEIMaYYfngQ
Other places you can find out about Nomensa:
Web: http://nomensa.com
Work: http://nomensa.com/ux-services
Blog: http://nomensa.com/blog
Careers: http://nomensa.com/ux-careers
Twitter: http://twitter.com/we_are_nomensa
LinkedIn: http://linkedin.com/company/nomensa
Facebook: http://facebook.com/Nomensa
We must be digital, we must innovate. we must indeed : the next startup ready to « uberize » us is just around the corner. It’s a question of life and death, sooner than we expect. Innovation is not about creating new shinny products, we’ve already been here.
It’s about doing the business differently, changing the habits of our customers, being disruptive.
It’s about changing the game, breaking some rules, acting differently, getting out of our comfort zone. We don’t do that by doing business as usual.
The old way of working doesn’t apply any more : writing specifications about things we don’t know doesn’t make sense, deciding what will be the next behavior of our customer is pointless when they don’t know themself. We need a process to help us to learn, to allow quick adaptation. Instead of optimizing the workload, we should optimize learning and business impact.
Agile is just about that.
In this session, we’ll see how agile fits the paradigm shift of innovation. We’ll embrace the world of uncertainty, see what it means to get out of the comfort zone where opportunities and how agile makes us act differently.
LavaCon 2017 - Stop, Listen, and Collaborate: Creating an Experience-first Co...Jack Molisani
This document outlines Melinda Howard Belcher's approach to creating an experience-first content strategy. She advocates stopping common practices like making assumptions, getting frustrated with others, and waiting for input. Instead, one should listen by engaging with others across departments, take every meeting, and go right to the source. Then collaborate by embracing one's role, making a growth plan, and building excitement. The document provides tips for collaborating specifically with stakeholders, marketing, customer support, sales, designers and developers, legal and policy teams, and the broader content community.
This document discusses DS Smith's brand management process and a campaign to raise awareness of zero waste. It overviews DS Smith's previous branding issues and a new 6-step brand management process. It then details a multi-channel campaign around the theme of achieving zero waste, including content creation, webinars, and analytics on website traffic, leads generated, and external recognition received.
The document outlines details about Colek Bayar, Inc., including that it started operations in 2019, has over 6,000 users and 250,000 supported users, and aims to increase productivity by 40% through its 200+ features. It also lists goals like improving productivity monitoring, reducing manual processes and fraud, and building trust.
This is a presentation given by Tim Parcell (@freescribbles) and myself at the Big Design Conference in Addison TX on June 1st, 2012.
For years, Art and Copy ruled the roost in the worlds of advertising and design. But as brand interactions shift from passive to active experiences, the way we connect to customers requires a new partnership. Sapientnitro believes that Brand Strategists and Experience Designers play an integral role in delivering the work that breaks through the noise.
This new partnership is critical during the initial stages of client engagement (discovery, defining) through completion (designing, developing, deploying). Whether we’re redesigning lenscrafters.com or building interactive menu boards for Dunkin’ Donuts, a strong partnership between strategy and experience design is at the foundation of all our work.
Start-ups in B2B. Harder. Better. Faster. StrongerGELLIFY
Secondo gli ultimi insights dalla Silicon Valley il mercato premierà organizzazioni che costruiranno un vantaggio competitivo facendo un uso strategico della liquidità e realizzando un modello di business efficace per andare sul mercato. Per questo motivo nell'ambiente delle start up stiamo assistendo ad uno shift di business model (da b2c a b2b).
Ne ha parlato Michele Giordani - Managing Partner e Co-founder di GELLIFY - durante la prima giornata di "EXPLORE - Innovation and Design Trends" 2017
( http://www.exploretalks.com/explore ).
2017 ICON Melbourne Forum - Plenary 5: COMPETING IN AN AGE OF DISRUPTIONICON
by Tim Griffin, Seyfarth Shaw
Many of us recognise the need for change and have the desire to become a catalyst for it within our own business, but where does it start? By adopting the right mindset, you can become a catalyst for creativity and a pathway for growth. In this session Tim Griffin will share his experience, insights and practical tips on how you can challenge the status quo and have impact through embracing a disruptive mindset to find new and better ways to do things.
Influencing Up through Personal LeadershipAndrea L. Ames
Andrea's presentation at CIDM Best Practices 2017
Whether you are a manager or an individual contributor who is leading an information initiative, project, or team, you are likely answering to someone for your resources and approval for the focus of your efforts. Most often, that someone is a busy manager or executive with broad areas of responsibility and concern. In her world, you are one of 10, 25, or even 50 individual initiatives. So how do you get your team, your project, or even your career development or advancement on her radar — AND get her approval, funding, or other support?
There is an art to “managing up,” and everyone, at every level, should learn how to do it and practice it! You can become an influence ninja by focusing on only what you can personally control! Join Andrea as she shares the key, actionable tips, tricks, and tools that have brought her the best success in influencing up. (First tip: All of her tips apply to influencing in ANY direction!)
Participants will get an overview of influencing, the key building blocks of personal leadership that provide the platform for true influence, and tips for how to influence anyone, at any level, no matter how much positional power they have.
Career Challenges in Transitioning from Traditional Project Management to Agi...Devin Hedge
Presentation to the Palmetto Chapter of the PMI, 15-Oct-2015 on Career Management and options for Project Managers as organizations transition to Agile Ways of Working. The presentation sought to answer the question, "What happens to the role of Project Manager when a company embraces Agile Ways of Working?"
There's no such thing as digital strategy : Unilever for Hyper Island Master ...Robert Holzer
A presentation by Rob Holzer, as a Hyper Island Master Series expert, to 40 Unilever brand managers and senior executives in São Paulo, Brazil in 2012.
Similar to Save your learners from boring learning in 2018 (14)
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
How to Build a Module in Odoo 17 Using the Scaffold MethodCeline George
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
How to Make a Field Mandatory in Odoo 17Celine George
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
GOOD AFTERNOON and an early morning here on the west coast USA. It’s such an honor to be presenting across the pond to my friends in the UK. I live in CA so disclaimer, I may use the word DUDE, AWESOME and maybe even RAD from time to time. To balance things out I will try to use the word WILST WILST presenting today – see? I’m already ahead of the game!
Today I’m going to walk you through ten tips that aren’t necessarily new or mind blowing. You may even say, duh? So if it’s common sense, why aren’t these things common practice? Because often it’s easier to do nothing than to do something. Things don’t typically change until the pain of doing NOTHING outweighs the pain of doing SOMETHING. We are creatures of habit!
Another disclaimer. Unless you DO something with these tips, nothing will change. Nothing will be different. I want to challenge you to commit to doing something. No matter how small as a result of the investment you are making today. Try it. You can always go back.
Commit. That’s different than just being involved. Going with the flow. I heard a speaker once say commitment is like being the pig in the bacon and egg breakfast..
SO how do we, Litmos and Litmos Heroes save your employees and the world from boring learning? We combine the best of both worlds, a simple and powerful learning platform with engaging off the shelf award winning content.
We’re recognized in the industry as one of the LEADERS simply because we DO THE COMMONSENICAL THINGS we’ll reveal in a few minutes!
We regularly win awards and accolades and we’re recognized as a leader in our space by industry analysts.
SO we know a thing or two about all this learning stuff. And without further adue, let’s CRACK ON… (right? Did I use that correctly? Haha)
Low engagement can actually hurt your organisation’s ability to innovate and create value. We’ll look into that a bit later.
Better still, what DRIVES engagement?
WHAT DOES LOW LEARNER ENGAGEMENT LOOK LIKE? WHAT ARE THE COSTS? PUT IN COMMENTS
As you can see in this list from learning engagement theory (O’Brien, H.L. & Toms, E.G.( 2008)), Engagement is complex but ultimately, it’s when you want to do something without being forced into it.
People only log on when they HAVE TO. This is a PUSH model. Engagement flips to more of a PULL model. They are asking for it. Excited about the benefits they receive…
When you are simply in COMPLIANCE mode, you have to use shame more as a motivator. No-one wants to be on the NO NO BAD DOG list
At a round table customer event in London recently, a topic of discussion was that the expectations of learners are changing from Brute Force compliance to voluntary participation.
Sure, you can use authority and the threat of disciplinary action to make people complete their training, but is that really why you do what you do?
At Litmos, we think it’s important to distinguish between knowledge transfer, retention and behavior change, versus compliance reporting.
What is your Customer’s reaction to YOUR process of self-paced learning? From the system to the courses? Are they coming back and saying it’s mind blowing> Are they generally positive?
We live with this. So many of us have given in, and accepted that this is as good as it gets. This is what online learning is SUPPOSED to be like.
And we’re missing the BIGGER PICTURE when we’re not thinking about ENGAGEMENT and what the person will be able to DO after as much as DID THEY DO IT… (transition to next slide)
You’re probably thinking that this is pretty obvious right? Despite this though, Corporate training remains somewhat broken. The market is getting bigger yet organisations are falling behind expectations in terms of Learner experience.
Learners and L&D professionals say it’s like running in place. Keeping things as they always have even with with increasing demand from the business, clunky technology, boring content like Powerpoint slides and lots of text.
L& D professionals are telling us you feel like you’re running on an endless treadmill that’s COMPLIANCE focused.
(next slide)
We want PEOPLE TO LEARN. We want them to get better, stronger, faster more effective and efficient. More motivated. No L&D professional ever said “I want to strong arm my people into training to comply! That’s exciting! Brings me joy and warms my heart”
We often miss the mark. We fail to create the environments that will support what we want to create… SOOOOOO (next slide)
OK. let’s think for a moment, What does learning mean ? It’s not only attending a seminar, not only tracking compliance, yes it is all of those but also at its very core, it is getting a message across to a learner. Often, in our roles in Learning and Development, we become too focused on hard metrics of who’s done what and we use sometimes use a metaphorical stick to inflate those numbers.
But it’s all for nothing unless we actually change behavior of our learners.
When you really think about it, learning, is at the core of your organisational performance. Arie De Geus, who was an executive at Shell Oil, said, The ability to learn faster than your competitors may be the only sustainable competitive advantage.
If you believe that, which I do, you have a responsibility to create a learning culture. To provide an experience that makes people want to learn. That encourages them to develop themselves.
You can say goodbye to dull learning and move learning from a compliance exercise to a voluntary action.
BECAUSE WHAT’S AT STAKE? Transition to next slide –
You can say goodbye to dull learning and move learning from a compliance exercise to a voluntary action.
Pause…...
So now you understand the problem, what do we suggest you do about it?
Well, we’ve put together 10 top tips to save your learners from boring e-learning.
DRESS THE STAGE! PUT ON A SHOW!
Highly Engaging Contnt
There’s an open debate about how long the attention span of an adult is. There is an agreement though, that it’s getting shorter. The impact of today’s world, the increasing expectation of having what you want when you want it, may be causing this.
It’s a worrying thought, but one we must be aware of when delivering learning. You have a short window of opportunity.
Adult learners NEED relevancy. Our time is already encumbered by so many competing responsibilities we need to know how what we are doing right now, or what we are going to invest time into in the future will add value to our lives. Don’t bury the lead in learning. Tell them straight out of the gates. Teach to the benefit not the feature. When you clearly articulate benefits and learners find success after applying the learning they will begin to find that coveted intrinsic motivation we hope for. - MM
Highly Engaging Contnt
We can’t escape the proliferation of mobile. Learning can be delivered during those moments of downtime or out in the field, on the device of choice.
Driving behavior based on game principles. Create competition amongst peers. Give instant feedback with reward and create an urge to progress.
Gamification can drive strong behavioural change and is an excellent motivational tool for a multitude of skills.
Compounding the problem of short attention spans, most people are not that great at retaining knowledge they only see once. Most people would struggle to remember a phone number they only use once.
That’s why we need to reinforce learning with timely bitesize reminders of key messages.
A growing body of research suggests yes, there is an optimal reinforcement schedule that helps you get the most out of your training efforts.
Experimental psychologist Hermann Ebbinghaus (in the early 1900’s) found that without reinforcement, retention drops off dramatically. FORGETTING CURVE – HERMAN EBBINGHAUS
Have systems in place (preferably AI style so you can set it and forget it) that people can use. Onboarding system. Path to management. Path to other departments in the company etc…
I think a critical thing training misses is having that one simple applicable thing that learners can DO / try / experiment with immediately after. I often coach people to add a “now you try” part to every training. One small thing to try, feel success with, that will lead to further adoption and engagement. - MM
* sometimes engagement isn’t only influenced by high-end content and the best systems. It’s a behavioral thing too. Consulting with companies in the past I’ve always tried to stress that learners often follow two cues - what their supervisors are doing (and the attitude they have towards whatever it is they are doing) and what is MEASURED and important to the organization. So often we do ourselves a disservice by not making learning IMPORTANT to US in management, and of course everyone will follow our lead. Could be a good place to ask the audience to assess how much they like their own training, what their attitude is towards it and how that affects the rest of their employees. What do THEY think is important? Until we take on a broader approach, and not just try to solve the problem by making content flashier, shorter, more mobile etc I don’t think we’ll see the leaps we want to see in engagement. -MM
So to summarize, you need engaging and fun learning to deliver your message, using a platform that can deliver it where your learners are, when they want it.
Come and see us at stand to learn more - Thank-you!