Saving the world for boring learning - ten top tips
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Our mission is to save the world from boring learning. We do this by providing highly engaging learner experiences with a best of breed learning platform and an award winning content library. Here's our top ten tips to save your business from boring learning!
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Saving the world for boring learning - ten top tips
- 1. © 2017 Litmosby CallidusCloud– Proprietary & Confidential
- 2. © 2017 Litmosby CallidusCloud– Proprietary & Confidential Oliver Taylor Vice President, Support.
- 3. © 2017 Litmosby CallidusCloud– Proprietary & Confidential© 2017 Litmosby CallidusCloud– Proprietary & Confidential About Us Our mission is to save the world from boring learning. We do this by providing highly engaging learner experiences with a best of breed learning platform and an award winning content library.
- 4. © 2017 Litmosby CallidusCloud– Proprietary & Confidential© 2017 Litmosby CallidusCloud– Proprietary & Confidential Awards & Recognitions
- 5. © 2017 Litmosby CallidusCloud– Proprietary & Confidential© 2017 Litmosby CallidusCloud– Proprietary & Confidential LOW LEARNER ENGAGEMENT BORING =
- 6. © 2017 Litmosby CallidusCloud– Proprietary & Confidential How many times have you… Chased learners down for getting your compliance courses done?
- 7. © 2017 Litmosby CallidusCloud– Proprietary & Confidential How many times have you… Dealt with difficult rigid, hard to manage systems?
- 8. © 2017 Litmosby CallidusCloud– Proprietary & Confidential How many times have you… Received negative feedback?
- 9. © 2017 Litmosby CallidusCloud– Proprietary & Confidential© 2017 Litmosby CallidusCloud– Proprietary & Confidential The state of the corporate training market $162 bn 76% 4% Market spend and growing too… Corporations do not provide mobile learning… Small number of employees feel they have a personalized learning plan…
- 10. © 2017 Litmosby CallidusCloud– Proprietary & Confidential
- 11. © 2017 Litmosby CallidusCloud– Proprietary & Confidential© 2017 Litmosby CallidusCloud– Proprietary & Confidential
- 12. © 2017 Litmosby CallidusCloud– Proprietary & Confidential © 2017 Litmosby CallidusCloud– Proprietary & Confidential
- 13. © 2017 Litmosby CallidusCloud– Proprietary & Confidential © 2017 Litmosby CallidusCloud– Proprietary & Confidential
- 14. © 2017 Litmosby CallidusCloud– Proprietary & Confidential © 2017 Litmosby CallidusCloud– Proprietary & Confidential “The ability to learn faster than your competitors may be the only sustainable competitive advantage.” Arie De Geus
- 15. © 2017 Litmosby CallidusCloud– Proprietary & Confidential © 2017 Litmosby CallidusCloud– Proprietary & Confidential ● Challenge ● Aesthetic appeal ● Feedback ● Novelty ● Interactivity ● Motivation ● Interest ● Affect ● Perceived control ● Awareness
- 16. © 2017 Litmosby CallidusCloud– Proprietary & Confidential© 2017 Litmosby CallidusCloud– Proprietary & Confidential So how do you get away from boring learning and really engage learners?
- 17. © 2017 Litmosby CallidusCloud– Proprietary & Confidential© 2017 Litmosby CallidusCloud– Proprietary & Confidential Here are the TOP 10Tips from us (in no particular order)
- 18. © 2017 Litmosby CallidusCloud– Proprietary & Confidential MAKE IT MOBILE Mobile Ready Platform Access Anytime. Anywhere #1
- 19. © 2017 Litmosby CallidusCloud– Proprietary & Confidential GAMIFY THE EXPERIENCE Peer competitive leaderboards #2
- 20. © 2017 Litmosby CallidusCloud– Proprietary & Confidential SHORTER IS SWEETER Short, highly engaging visual content = Higher engagement = higher retention #3
- 21. © 2017 Litmosby CallidusCloud– Proprietary & Confidential BOOST THEIR LEARNING Push knowledge snippets days after learning is complete #4
- 22. © 2017 Litmosby CallidusCloud– Proprietary & Confidential MAKE IT JUST IN TIME Make it intelligent #5
- 23. © 2017 Litmosby CallidusCloud– Proprietary & Confidential MAKE IT PERSONAL Based on interests, peers, trends #6
- 24. © 2017 Litmosby CallidusCloud– Proprietary & Confidential FUN, ENGAGING CONTENT Videos, visual #7
- 25. © 2017 Litmosby CallidusCloud– Proprietary & Confidential LEAD BY EXAMPLE (Executive buy-in) #8
- 26. © 2017 Litmosby CallidusCloud– Proprietary & Confidential ANSWER WIIFM (WHAT’S IN IT FOR ME) #9
- 27. © 2017 Litmosby CallidusCloud– Proprietary & Confidential #10 LET THEM FEEL SUCCESS (Now you try)
- 28. © 2017 Litmosby CallidusCloud– Proprietary & Confidential Thank you! Sign up for a trial at www.litmosheroes.com/free-trial saveme@litmosheroes.com
Editor's Notes
- Hello everyone, welcome to this session from Litmos, on saving the world from boring elearning.
- So before we start, I just want to introduce myself to you all. My name’s Oliver Taylor, I’m Vice President of Support for Litmos. My team operate 24/7/365 from locations around the world. I’m based on the South Coast of the UK and it’s my first time in Singapore at this fantastic location. If you haven’t done so already I thoroughly recommend checking out the Skydeck and infinity pool - it’s amazing right?
- I’d also like to tell you a little about Litmos. As you can see, our mission is to save the world from boring e-learning. We have a best of breed platform, combined with an award winning content library.
- We regularly win awards and accolades and we’re recognized as a leader in our space by industry analysts.
- But enough of the pitch, you guys can hear all that when you come to our stand. So let’s talk a little bit about learning. And I want to start off with this simple statement. It seems obvious, but it’s all too easy to forget when we’re doing our day jobs. If you deliver boring content, you will have low engagement from your learners. Low engagement can actually hurt your organisation’s ability to innovate and create value. We’ll look into that a bit later.
- At a round table customer event in London recently, a topic of discussion was that the expectations of learners are changing from Brute Force compliance to voluntary participation. Sure, you can use authority and the threat of disciplinary action to make people complete their training, but is that really why you do what you do? we think it’s important to distinguish compliance, from knowledge transfer, retention and behavior change.
- In our experience, we speak to learning and development professionals that still work with systems designed for local delivery with poor user interface.
- It’s common to receive negative feedback on the quality of training. An while it might do it’s job to get compliance, it doesn’t help foster a culture of learning.
- You’re probably thinking that all of those things are pretty obvious right? Despite this though, Corporate training remains somewhat broken. The market spend is getting bigger yet organizations are falling behind expectations in terms of Learner experience.
- L& D professionals are telling us you feel like you’re running on an endless treadmill with increasing demand from the business, clunky technology, boring content like Powerpoint slides and lopages of text.
- Well I’m here to tell you it doesn’t have to be that way. When you assign that IT security training, you don’t need to see staff rolling their eyes and leaving it to the very last minute. When you provide soft skills training, you don’t need to record low engagement.
- You can say goodbye to dull learning and move learning forward from a compliance exercise to a voluntary action. Pause…..........
- OK. let’s think for a moment, What does learning actually mean ? Ultimately, it is getting a message across to a learner. Often, in our roles in Learning and Development, we become too focused on our own internal hard metrics of who’s done what and when, and we use sometimes use a big metaphorical stick to inflate those numbers.
- But it’s all for nothing unless we actually change behavior of our learners. When you really think about it, learning, is at the core of your organisational performance. Arie De Geus, who was an executive at Shell Oil, said, The ability to learn faster than your competitors may be the only sustainable competitive advantage. If you believe that, which I do, we all have a responsibility to create a learning culture. To provide an experience that makes people want to learn. That encourages them to develop themselves.
- And that means you need to create engagement. As you can see in this list from learning engagement theory (O’Brien, H.L. & Toms, E.G.( 2008)), Engagement is complex but for us, iit means our audience wants to do something without being forced into it.
- So now you understand the problem, what do we suggest you do about it?
- Well, we’ve put together 10 top tips to save your learners from boring e-learning.
- We can’t escape the proliferation of mobile. Learning can be delivered during those moments of downtime or out in the field, on the device of choice.
- Drive behavior based on game principles. Create competition amongst peers. Give instant feedback, recognition and reward to create an urge to progress. Gamification can drive strong behavioral change and is an excellent motivational tool for a multitude of skills.
- There’s an open debate about how long the attention span of an adult is. There is an agreement though, that it’s getting shorter. The impact of today’s world, the increasing expectation of having what you want when you want it, may be causing this. It’s a worrying thought, but one we must be aware of when delivering learning. You have a short window of opportunity.
- Compounding the problem of short attention spans, most people are not that great at retaining knowledge. Most people would struggle to remember a phone number they only use once. That’s why we need to reinforce learning with timely bitesize reminders of key messages.
- Learning should be, as close as possible, delivered Just In time. Make it part of the workflow for your audience.
- It really helps to add personalisation to your training. Obviously it’s not always realistic to personalize to every individual, but you can achive a similar impact by using interests and trends. It helps to make people feel the training has been designed with them in mind.
- It goes without saying that this one has to be on our list. Especially given that this one is our speciality. Content needs to be fun and engaging.
- This is really important one and oftentimes, requires to buy in from your Executive team right through to managers. At that same event in London, we had a few customers on stage talking about what they felt made their training work. This came up for each of those organisations.
- Adult learners NEED this. Our time is already encumbered by so many competing responsibilities we need to know how what we are doing right now, or what we are going to invest time into in the future will add value to our lives. Don’t bury the lead in learning. Tell them straight out of the gates. Teach to the benefit not the feature. When you clearly articulate benefits and learners find success after applying the learning they will begin to find that coveted intrinsic motivation we hope for. - MM
- * I think a critical thing training misses is having that one simple applicable thing that learners can DO / try / experiment with immediately after. I often coach people to add a “now you try” part to every training. One small thing to try, feel success with, that will lead to further adoption and engagement.
- So to summarize, you need engaging and fun learning to deliver your message, using a platform that can deliver it where your learners are, when they want it. Come and see us to learn more - Thank-you!