Satoshi Yamaguchi session 3 gfke 2014

1. Projects to Solve Problems in the Hyper-Aged
Society by New City Development with ICT
Nippon Telegraph and Telephone East Corporation
October 2, 2014

2. The Concept of New City Development with ＩＣＴ
 Initiatives for the continuous growth of Japan, by solving multiple challenges facing many local regions, such as declining
birthrate and rapid aging and revitalization of communities, by applying a package of the cutting-edge ICT, such as Big Data
consisting of sensor and geospatial information, shared ID, wireless network and cloud, to various fields such as
administrative service, agriculture, forestry and fisheries, energy/environment, medical/healthcare and transport
Growing and Disaster-resistant
City development
Revitalization of
local industry
Wireless network Cloud
Disaster-resistant city development Solution of various combined problems
Contribution to the global society
Enhancement of the international competitiveness
facing local communities
Vitalization of economy
Creation of employment
Administrative
services available
everywhere
Ensure security in life
Attractive residential
environment
Energy/environment
Environment-friendly
and
sustainable
Comfortable living
environment for the elderly
Big data
Sensor network
ID
Geospatial information
Broadband
1
Administration
Disaster prevention/
reduction
Tourism/transport
Agriculture/forestry/
fisheries
Healthcare/welfare/nursing
care/child rearing

3. Successful Cases of “Medical care” X “Transport” X “IC Card”
Integrated medical/transport IC card system (Toyota City)
Characteristics ● Mountainous area in the city suburbs ● Challenge of aging population (Population-Aging rate: 35%)
 Asuke district (in Toyota City, Aichi Prefecture) located in the mountainous area faced the challenge to ensure transport
means and adequate medical care system for local residents, whose aging was rapidly progressing (population-aging
rate was 35%, as compared with the national average of 24.1%)
 Concretely, the district needed to enhance the convenience of community buses, essential transport means for the
residents, and strengthen the healthcare system through quicker transmission of medical information.
 Distribution of an integrated IC card, which contains personal information (patient’s name, age, address and medical
history) and is equipped with bus fare settlement functions (2,739 cards were issued for those visiting Asuke Hospital)
 Prompter treatment of cases in emergency conditions by making the payment of the community bus fare and sharing
patient information among medical institutions.
 Building of the comfortable living environment with improved infrastructures by using information gained from local
residents.
Results/effects Experimentation Problems
 91 among 2,739 monitors used the community bus service. It means about 70% of those visiting Asuke Hospital by the
community bus used the IC card. The improved convenience of bus service for the elderly was thus evidenced.
 During a year of experiment the IC card was used in 14 cases of emergency transport to present accurate information
of injured/sick persons.
* Questionnaires revealed that more than 80% of the monitors (N=590) responded “Want to continue the use of the card”
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4. Outline of Citizen Participatory ICT Smart Town Project in Toyota City
 To develop “ICT Smart Town” that can address the aged society and the disaster reduction by
combining the systems in “Medical” and “Transport” fields.
 Concretely, a town system that functions seamlessly from normal conditions to emergency life-saving
and disaster conditions by combining advanced ITS (Intelligence Transport System) such as “Probe
Car System” and GEMITS (Global Emergency Medical supporting Intelligence Transport System).
Information collection
(in the whole town)
Information infrastructure
supported by citizens
Integration & use of Big Data
Medical information Medical coordination
Transport/medical integrated IC Card
Medical/emergency service
(Starts from Asuke district)
Support for ambulance service
・Information to help smooth ambulance
running in congestions & disasters
・Sharing of patient information
Mobile welfare service
(starts from Asuke district)
Probe Data
・Traffic congestion information
・Traffic restriction/disaster
Collection with
Car + Smartphone
Support for disaster
reduction
Support for
emergency/fire fighting
・Congested places
・Passable road map information
・Support for disaster-resistant
town
City development information
・Elderly-friendly living
environment & infrastructures
Support for emergency
life-saving activities
・Medical/medication history
Community bus fare payment
・Elderly-friendly living environment &
infrastructures
Concierge-type service in Asuke district
・Offering tourist information to and collecting
inquiry information from tourists.
Monitor service
・Measures for the elderly
Twitter data
・Micro-level traffic congestions
& disaster information
・Spots causing troubles for the elderly
・Information from tourists
Elderly characteristics data
・Behavior characteristics
・Twittering data
Citizens
Tourists
Public transport fare settlement
Citizen Participatory
ＩＣＴ Smart Town
(Toyota City)
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5. Successful Case of “Watch-over” X “ID”
Response to citizens who need help in disasters by sharing ID information (Mitaka City)
Characteristics ● Growing city (population growth: 5.1%) ● Population-aging rate: 18.7%)
 The city had urgent necessity to update the information of residents who need help in disasters to reflect their current
situations as well as the information of potential supporters, including their contacts, for those requiring help.
 It was necessary to interconnect the system of mutual help among citizens and the system of public (city government)
help, which have functioned separately, for improving the effectiveness and efficiency.
 Construction of a system that receives information from the existing citizens’ personal information system and produce
a ledger listing citizens requiring help in disasters.
 Introduction of a system, in which every citizen can be identified with ID and all information about potential supporters
and their contacts other than that of citizens requiring help is updated.
 Construction of a system, in which the results of watch-over (mutual help) is provided from citizens to the City and used
in the anti-disaster measures (public help) to be taken by the City.
Results/effects Experimentation Problems
 By updating the information of supporters, a system capable of providing more appropriate help was established. All
participants in the experimentation responded “A sense of security was improved”. ‘Highly improved”:60%, ‘Slightly
Improved’: 40%)
 Connection of mutual help by citizens with public help by the city based on the safety information provided by citizens
about those who need help has realized a prompt and effective help in disasters.
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6. Outline of Mitaka City Community Creation Project
 To create a community capable of providing mutual help between citizens in normal and disaster conditions and of generating a bustle
in the community by combining four measures (1) WiFi around station (2) Distribution of information (3) Support for those who need
help and (4) Control of information transmission and making their functions work integrally wherever in the community.
Mitaka Station Area
【WiFi around station】
City HP
Twitter
Provision of shop fliers & event information
Internet connection
Provision of disaster information
(evacuation shelters)
Internet connection
Normal
Distribution of administrative &
community information
Normal
Shopping, home delivery and
watch-over services can be
easily used .
Elderly living alone
/requiring help
[Control of information
transmission】
Inokashira Area
Delivery of goods
●Watch-over
[Support for citizens
who need help]
Mitaka City
■○○市防災システム
■11/２３ １７：１５
■防災情報１５号
○○市からの連絡です。
地震情報第１５号
１２月１日、１８時５分
気象庁発表
１２月１日、１８時ころ地震が
ありました。震源地は、銚子
沖、震源の深さは約１５ｋｍ、
マグニチュードは４．９と推定
されます。
Community wireless
disaster alarm system
CATV
Area mail
Safety/security mail
Normal
【Shopping support/watch-over】
IP notification terminal
Emergency/disaster
Supporters check
the safety of citizens
requiring help
Transmission of
disaster information
● Oder by TV phone
●Receipt of information
Careful handling of
personal information
Family living outside
the city
[Shared ID]
Update of
contacts
Shopping area Shopping area
Order of goods
Supporter
Citizens
requiring
help
Safety check
Emergency/disaster
Emergency/disaster
Safety information
Safety check
Emergency/disaster
Safety checking and prompt contact with
registered emergency contacts (family, etc.)
Normal
Watching-over & prompt contact with
Registered emergency contacts (family, etc.)
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7. 6
Future Vision
 Efforts to create a town that can make a full use of ICT not only in
the medical and transport fields but also in various other fields.
 Mitigation of wildlife damages to agricultural produce by constructing a
sensor network. (Damaged rice farming area: 85% in 2011 ⇒ 20% in 2012
⇒ 0% in 2013)
 Reduction of workload by identifying distribution of forest resources using
robot sensors (radio-controlled helicopters) (2 man-day ⇒1 min.)
 Verification of the results has so far been the main target. A focus
will be given to promote commercial development in the creation of
ICT-utilizing towns by the following measures.
 ROI assessment by quantifying the effects to improve efficiency and added
value caused by the use of ICT and the optimization effects of work caused
by introduction of PDCA
 Packaging of ICT solutions that can be shared by in multiple fields.