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2.  Logistics through the ages.
 What do we mean by Supply Chain
Management?
 Different views on the supply chain.
 Defining the position of Supply Chain
Management.

3.  What is new within about Supply Chain.
 Supply Chain Management: A vision.
 Objectives and Opportunities.
 Elements of Supply Chain Management.
 Opportunities
 Objectives

4.  Principles of ERP.
 IT-Based Approaches.
 Supply Chain Planning Tools.
 System architectures.
 Customer Relationship Management.
 Internet Basics.

5.  SCM Tools offered by SAP.
 Applications
 Sales Force Automation (SFA).
 Advanced Planning and Optimization (APO).
 Business Information Warehouse (BW).
 APO in Business Processes.
 Supply Network Planning and PP-DS.
 Demand planning.
 Supply Chain Cockpit.

6.  Perspectives
 Industries and Supply Chain Management.
 Procedures
 Methodical Approaches.
 Performance Measurement.

7.  Specific Industries.
 Benchmarking
 Hi-Tech and Electronics.
 Consumer Goods and Commerce.
 Automotive Industry.
 SCM – a Case History of Success.
 Logistics Services.

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