In diesem Impulsvortrag stellen wir Ihnen vor, wie das Mitarbeiterengagement und der Lernerfolg durch Einbinden von Lerninhalten in den digitalen Arbeitsplatz verbessert werden. Im Fokus stehen die Themen: engere Verzahnung von informellem und formellem Lernen, Machine Learning mit Recommendations und Micolearnings sowie Mobiles Lernen mit Bezug auf das aktuelle Arbeitsumfeld. Ulrich Hoffmann, Produktmanagement, SAP Cloud Platform, Bereich Digital Workplace, SAP

1. PUBLIC
Ulrich Hoffmann, Sen. Director, Digital Workplace Product Management, SAP SE
29. January, 2020
Digitaler Arbeitsplatz
Vision und Strategie

2. 2INTERNAL© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Investing in
digital experience
pays …
Enable communication,
collaboration with colleagues and users
25%
Improve process
efficiency
37%
Improve employee
productivity
35%
Increase speed of
decision making
31%
Productivity
and efficiency
Improve
lead generation
28%
Increase
loyalty
24%
Enhance perception as
innovative company
28% Perception
and loyalty
Grow
revenues
30%
Lower
operational costs
34% Financial
Intelligent
Enterprise
… measuring the
right metrics shows
a clear impact
Data Source: a commissioned study conducted by Forrester Consulting on behalf of SAP

3. 3INTERNAL© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer Examples
Loblaws City of San Diego Whirlpool

4. 4INTERNAL© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Integrate business processes and streamline collection
and analysis of data to improve oil well operations.
Its super exciting in terms
of different technologies
we are using in SAP Cloud
Platform. It has truly solved
a Business Problem.
Rajesh Satewar, Director SAP
and Enterprise Applications

5. 5INTERNAL© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Mobile Services
including SDK for iOS
OData
Provisioning
WorkflowBusiness Rules Cloud
Integration
SAP HANA
service
Identity
Authentication
Portal
SAP Fiori Launchpad
Web
screen
Mobile
screen
Application Logic
SAPUI5 / Java
Firewall
D A T A C E N T E R S
SAP ERP on-premise
SAP ERP on HANACloud Connector
Secure tunnel
PROVE, ALS
Cloud Connector
Secure tunnel
databases on
premises
3 r d P A R T Y C L O U D
Geotab® Data
Integrated Operations Platform
For Oil Well Operations

6. 6INTERNAL© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Intelligence
Any database / any data
store connectivity
Open environment and
runtime
Open
API
Flexible deployment:
cloud, on-premise,
hybrid, edge*
Data-driven insights
Intelligent RPA
Artificial intelligence
IoT cloud & edge
Augmented BI
Collaborative planning
Predictive analytics
Data warehousing
Integration suite
Intelligent BPM
Enterprise extensions
Digital experience
Data pipelining
Data virtualization
Data governance
Storage and processing
Connection mgmt.
Data orchestration
Metadata mgmt.
Analytics
Database & Data
Management
Intelligent
Technologies
Application Development
& Integration
Business Technology Platform
SAP Cloud Platform as a key pillar

7. 7INTERNAL© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Intelligence
Intelligent
Technologies
Application Development
& Integration
Integration Extensions
SAP Cloud Platform
Focused solutions on SAP Cloud Platform
Data-driven
Insights
User Experience
& Digital Workplace
Intelligent Business
Processes

8. 8INTERNAL© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Building digital experiences with SAP Cloud Platform
Digital
Experience
All channels and devices
Create applications that can be consumed via browser,
mobile device, wearables or any other device and
channel.
Modern and consistent UX
Keep experiences intuitive and consistent by using
SAP UI5 and Fiori Design. Leverage new technologies
like chatbots for efficient interactions.
All audiences
Build experiences for any user group - from self-service
portals for partners and suppliers, to a modern intranet
for employees, to mobile apps to engage with
consumers and much much more - all on a single
platform.
Superior Employee Experience
Connect people to the apps, content, and data they need
with an engaging experience in close partnership with
SAP SuccessFactors.
Central Entry Point
Create a single entry point to all business
processes and applications to make your users
efficient and productive.
Efficient Tools
Utilize a strong, integrated tool set that caters to all
developers - from professional coders to casual
developers looking for low-code / high productivity
options.

9. 9INTERNAL© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Design
Collaborate
Engage
Develop
Integrate
Digital Experience services on SAP Cloud Platform
▪ SAP Cloud Platform Portal
▪ Fiori launchpad
▪ SAP Conversational AI
▪ UI Theme Designer
▪ SAP Web IDE
▪ SAP Fiori Elements
▪ SAP Jam
▪ Cloud Connector
▪ OData Provisioning
▪ API Management
▪ Cloud Integration
▪ Mobile card kit*
▪ SAP Translation Hub
▪ Mobile Services
▪ Mobile Development Kit*
▪ SAPUI5
* Included in Mobile Services
▪ SDKs for iOS and Android*

10. 10INTERNAL© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Cloud Platform Portal
▪ Multi-cloud (AWS, Azure, GCP)
▪ Support for Fiori 3
▪ Central access to business applications
SAP UI5
▪ SAPUI5 supporting the SAP Fiori design evolution
▪ SAPUI5 Evolution: embracing trends in web technologies
▪ SAPUI5 Flexibility
SAP Cloud Platform Mobile Services
▪ Multi-cloud (AWS, Azure)
▪ Mobile development kit
▪ Evolution of native SDKs
Examples for innovations in selected areas

11. 16PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Why? The digital workplace is constantly evolving
but the work experience remains siloed and complex
Overwhelmed workers | Inefficient processes | Reactive operations
COLLABORATION CONTENT
ANALYTICS & DATA APPLICATIONS
Remote workers
Mobile users
Corporate users
Work form home
BYOD

12. 17PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
A true Digital Workplace
A true Digital Workplace connects people with the
data, information and processes needed to
succeed and drives employee engagement
Information ProcessesDataPeople

13. 19PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Business needs an unified intelligent work experience that increases engagement
and productivity
This is SAP’s call to action…
Find what I need
[enterprise-wide search]
Get my work done
[links to applications, with
app and data integration]
Stay informed
[company communications]
Become more efficient
[Intelligent personalized recommendations]
Process goals / tasks
assigned to me
[unified workflows]
Receive reports & alerts
[personalized & context aware]
Ask for help
[context aware]

14. 20PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
▪ I am having a baby!
▪ Interested in maternity leave options
▪ Develop into a great manager
▪ I want to have a family and a successful career
Meet Isabella
Aspirations
▪ A culture that promotes work/life balance
▪ Programs that support health & wellbeing
▪ Tools to motivate my team and ensure our success
▪ Leadership development training and support
Desired Organization Attributes
32 Years Old
Construction Engineering Manager
California
10 Years of Experience

15. Vision Demo

16. 22PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Evolution of Digital Experience portfolio on SAP Cloud Platform
TOOLS MULTI-CHANNEL CONSUMER GRADE BRIDGING SYSTEMS EMPOWER EMPLOYEES
*This is the current state of planning and may be changed by SAP at any time.
Restricted beta in progress

17. Contact information:
Ulrich Hoffmann
u.hoffmann@sap.com
Thank you.