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#askSAP Analytics Innovations Community Call – Bridging the Information Gap

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Imagine your business taking advantage of intelligent decision making with all aspects of your business, in real-time and effortlessly, consistent and reliable day-by-day. Now, consider doing this without the need to acquire, setup or maintain any additional hardware.

In our second #askSAP Community Call of the year, we will take it up a notch. This time around we’ll bring together experts you haven’t heard before to bring this vision to life. See in action how one holistic data management framework can enable confident decision making, which includes:

Simplifying access to your data by providing live real-time access to all data sources in a distributed landscape
Providing a single point of access for security and anonymization, while reducing data duplication
Giving you intelligent data that you can rely on by taking advantage of advanced analytics tools to deliver intelligent solutions
Reducing TCO by minimizing management costs and enabling self-service for business users
In addition, Puget Sound Energy, an SAP customer in the Washington State public sector utility, will share how they’re reimagining industry processes for increased employee engagement and organizational success. Learn how they combine the power of SAP SuccessFactors solutions and Labor Relations Software by Sodales, an application extension built on SAP Cloud Platform, to enhance engagement with the unionized workforce. This successful HR transformation is expected to reduce operational expenses and positively impact organizational integrity.

Published in: Data & Analytics
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#askSAP Analytics Innovations Community Call – Bridging the Information Gap

  1. 1. PUBLIC June 6, 2019 #askSAP Analytics Innovations Community Call Bridging the Information Gap
  2. 2. 2PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ • Annual webinar series for the analytics community hosted by SAP Analytics • An opportunity for you to direct the discussion, get your questions answered, and end the session with some useful advice • Live and interactive 90 minutes • Connect on topics before, during, and after the call via Twitter using #askSAP #askSAP Analytics Innovations Community Call Series
  3. 3. 3PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related document, or to develop or release any functionality mentioned therein. This presentation, or any related document and SAP’s strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue release on these forward-looking statements, which speaks only as of their dates, and they should not be relied upon in making purchasing decisions. Disclaimer
  4. 4. 4PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Jie Deng Product Manager, SAP Analytics Cloud Neil McGovern Senior Director, Marketing Today’s Speakers Angela Harvey Senior Director, SAP HANA Product Marketing Chaim Nel Senior Program Manager, Puget Sound Energy MODERATOR Dan Lahl Global Vice President of Product Marketing Byron Banks Vice President, Platform and Intelligent Technology
  5. 5. PUBLIC Byron Banks, SAP Bridging the Information Gap Enabling the Intelligent Enterprise with New Digital Platform Innovations
  6. 6. 6PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Operations Experience Data is a key driver for business outcomes
  7. 7. 7PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Enable your Intelligent Enterprise in the Experience Economy CONTINUED BUSINESS INNOVATION Business services infused in a platform for continued business innovation CONFIDENT DECISIONS From data to intelligence for instant insight to action CONNECTED PROCESSES One single enterprise foundation connecting all data & process Brand Experience Product Experience Data Management AI | IoT | Analytics Cloud Platform Employee Experience Customer Experience Customer Experience Manufacturing & Supply Chain Digital Core Network & Spend Management People Engagement
  8. 8. 8PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Data management Open environment and runtime Business data and processes X DATA O DATA Intelligent suite with infused SAP Leonardo capabilities New customer and partner business applications Simple extension of intelligent suite with customer and partner innovation *Services availability may change per deployment model and IaaS vendors Flexible deployment: cloud, on-premise, hybrid, edge* Business Technology Platform for Data-Driven Innovation Outcomes: Frictionless integration of intelligent suite with third-party solutions Digital Platform Open API Any database/any data store connectivity Analytics Application services Intelligence
  9. 9. 9PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Intelligent suite with infused SAP Leonardo capabilities New customer and partner business applications Simple extension of intelligent suite with customer and partner innovation *Services availability may change per deployment model and IaaS vendors Flexible deployment: cloud, on-premise, hybrid, edge* Business Technology Platform for Data-Driven Innovation Outcomes: Frictionless integration of intelligent suite with third-party solutions Digital Platform Intelligence Application services Data management Intelligent RPA Conversational AI Integration App extension UX services Augmented BI Predictive analytics Storage and processing Data pipelining Data virtualization Connection mgmt. Metadata mgmt. Data governance Data warehousing ML, AI, and data science Collaborative planning IoT edge IoT cloud Open environment and runtime App development Master data Workflows Industry content Transactions Business data and processes X DATA O DATA Analytics Open API Any database/any data store connectivity
  10. 10. 10PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Best-run Businesses are Intelligent Enterprises
  11. 11. 11PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP customers are achieving digital transformation today 18,000 monthly hours unlocked for greater productivity and collaboration 5 to 6x greater prediction power for customer retention $20+ Million in Annual Savings with intelligent global procurement Accelerate operations Steer business to success Embrace new opportunities
  12. 12. 12PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Thank You Byron Banks Vice President, Platform and Intelligent Technology
  13. 13. PUBLIC Angela Harvey, SAP Bridging the Information Gap SAP HANA Service
  14. 14. 14PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Cloud Platform, SAP HANA service The most advanced data platform technology fully managed across multiclouds Break cloud boundaries and limits SAP HANA service Innovate with intelligence from live data Deliver business-ready cloud apps and insights quickly Instant Provisioning Elastic Scale Consumption- based Pricing Fully Managed by SAP 1 Planned innovation
  15. 15. 15PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ The only designed to run across clouds and deliver cloud/on-premise compatibility Break clouds boundaries and limits The most flexible development and deployment options to ensure business agility Broadest multicloud support - consumable via a single contract with SAP Connect with cloud providers’ native services and SAP Cloud Platform services Application and tools compatibility across clouds and on premise 1 2 3 OUTCOME Accelerate business innovation in the cloud without provider lock-in Develop once and deploy everywhere Global Oil and Gas can now respond effectively to emerging needs of users across its value chain by quickly developing and deploying new applications anywhere SAP HANA as a Service On Premise SAP HANA 2 Datacenters 2 2 1 1 SAP Cloud Platform service on Cloud Foundry; 2 Planned innovation
  16. 16. 16PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Next-gen transactional analytical processing with broadest advanced analytics on any data Innovate with intelligence from live data Game-changing way to build intelligent and live applications on one copy of data Any Data Sources OLTP + OLAP Spatial Machine Learning Predictive Graph Time Series Streaming Text Doc Store Search as a Service SAP HANA World-class in-memory analytics on live transactions Connect to all data with data virtualization 1 2 3 Outcome Reduce application development complexity and enable intelligence-driven automation Driving real-time evidence-based decision making across the organization with 100% accuracy in patient record assignment and simultaneous analysis on 34 data sources, 11 million patient records, and 9 billion imaging records Most comprehensive advanced analytic processing on any data
  17. 17. 17PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ The most trusted data platform technology for fast business innovation in the cloud Deliver business-ready cloud apps and insights quickly  Comprehensive data security and advanced privacy protection for regulation compliance –– with the first real-time anonymization  SAP trusted expertise and best practices for guidance  Pre-packaged in-database business services and optimized algorithms  Ready-to-use SAP app integrations and advanced services via SAP Cloud Platform  Choice of programming languages and frameworks Build new apps and extend SAP solutions  Fast in-memory-first data management for high-performance processing  Advanced data integration and federation for SAP and non-SAP data – DBs, Hadoop, Spark  Built-in multi-model engines to process and analyze relational and non-relational data Build logical data warehouses and marts Innovate with confidence SAP HANA as a Service
  18. 18. 18PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ • Easily create datamarts without a DBA or hardware • Shared data platform lets the data be easily integrated with corporate deployments of SAP HANA • Perform advanced analytics across personal/departmental datasources and corporate SAP HANA instances • Prototype innovations and deploy to cloud or on-premises • Build Leonardo Applications that scale elastically & connect to any data anywhere • Extend agile data marts with upstream or downstream business processes • Work with the development tools you’re comfortable with • Innovate with SAP Cloud Platform business-ready services or 3rd party services • Enhance other applications with purpose-built, agile extensions • Analytic extensions for insight to action • Predictive Scenarios • Data enrichment with new data types (e.g. unstructured) SAP HANA as a Service Common Uses for Innovation Application Extensions Intelligent Agile Applications Integrate data amongst landscapes with a single data platform Personal or Departmental Data
  19. 19. 19PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Analytics Cloud & SAP HANA service Bring All Data & All Analytics Together Realize Your Intelligent Enterprise in the Cloud Make Fast, Confident Decisions Data to Decisions in the Cloud
  20. 20. 20PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ ©2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Company information “It’s a fundamental shift in how we can operate. This is not incremental growth. Going from being reactive to real-time – a completely different set of possibilities open up for us. This is technology that’s going to affect 70,000 fans in our building.” ‒ Vice President of Business Strategy and Analytics Optimize Fan experienceOpportunity Fan experience by enabling staff to react to pain points and issues in parking lots and security gates Featured at league meetings for the NFL and NBA for best practices Identified for retail and food and beverage concession sales; Over 100 individual locations with a cross- reference of fan satisfaction and sales San Francisco Forty Niners The Intelligent Stadium: ​Leveraging Real-Time Insights to Optimize the Fan Experience​ Enter solutions Challenge A fan’s end-to-end game-day stadium journey crosses many different systems. The 49ers had no consolidated insight until 2 days after an event. This delay limited the ability to improve the fan experience, maximize revenue, and increase operational efficiencies on game day. Solution The team deployed three SAP Leonardo technologies to aggregate, consolidate, and visualize real-time data from 9 different systems in their state-of-the-art Executive Huddle, located in a specially equipped suite right above the 50-yard line. Outcome In just 6 months, the 49ers succeeded in creating the first and only venue digital boardroom focused on providing real-time game-day insights across the fan’s end-to-end journey. Headquarters: United States of America Industry: Sports & Entertainment Web site: www.49ers.com/ Processor View entry Solutions • SAP Cloud Platform • SAP HANA • SAP Analytics Cloud • SAP Digital Boardroom • SAP Leonardo This is an entry submission from the SAP Innovation Awards 2019, see the eBook here.
  21. 21. 21PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ A simple gateway to all enterprise data • Real-time access to all, distributed, data (business data, text, spatial, time-series) • Reduce data duplication • Single point for security, governance and anonymization Trusted, intelligent data management • Decision makers have fresh, comprehensive, complete data access • Confidence that proprietary and customer personal data is safe and private • Apply machine learning to business processes to uncover new opportunities Faster results • Easier to access and manage complex environments • No need for hardware acquisition or setup • No administrative overhead for system maintenance SAP HANA Cloud Services | Business Data Platform for the Intelligent Enterprise
  22. 22. 22PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Thank You Angela Harvey Senior Director, SAP HANA Product Marketing
  23. 23. PUBLIC Neil McGovern, SAP Bridging the Information Gap Introduction to SAP Data Warehouse Cloud
  24. 24. 24PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ A simple gateway to all enterprise data • Real-time access to all, distributed, data (business data, text, spatial, time-series) • Reduce data duplication • Single point for security, governance and anonymization Trusted, intelligent data management • Decision makers have fresh, comprehensive, complete data access • Confidence that proprietary and customer personal data is safe and private • Apply machine learning to business processes to uncover new opportunities Faster results • Easier to access and manage complex environments • No need for hardware acquisition or setup • No administrative overhead for system maintenance SAP HANA Cloud Services | Business Data Platform for the Intelligent Enterprise
  25. 25. 25PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ BUSINESS ANALYST (JANE) Build & Schedule Reports Run Ad-hoc Reports Manage Users & Data Access Build & Maintain Data Model Load Data Data Cleansing & Transformation Add/Change Data From Existing Or New Source Schedule Data Loads Maintain ETL Structure Deploy In Production Performance Optimization TECHNICAL COMPLEXITY IT DEVELOPER (PETER) Add/Change Measures & Dimensions Search for Cloud Solution Sign-up for SAP Data Warehouse Cloud TRADITIONAL BUSINESS ANALYST STOP POINT VISION: Simplify Experience For Data Management Tools
  26. 26. 26PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Data Warehouse Cloud Designed for Business Users Feature-Rich for IT Users Enabling the business to make data-driven decisions with the power of SAP HANA’s performance and advanced analytics in an enterprise-class data warehouse. Pre-built models and templates Flexibility to control costs and pay-for-what-you-use Integration to SAP and other data sources Cloud-based Advanced Analytics
  27. 27. 27PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Data Warehouse Cloud: Designed for business and IT Faster Results Simplicity Cost Flexibility Pre-built templates and integration to SAP and other data sources Simple cloud-based end user analytics Control costs and pay-for-what-you-use
  28. 28. 28PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Data Warehouse Cloud Common capabilities today and tomorrow Industry Templates for common business challenges with pre- populated data and analytics Data Lifecycle Management with intelligent tiering to balance cost and performance ML-based Semantic Understanding accelerating the analysis of data and relationships Partner Templates increasing the number of pre-built solutions Data Privacy and Anonymization to enhance security and compliance TODAY FUTURE Additional Machine Learning to enhance both analytics and business semantics Data Spaces enabling isolated modeling environments and sharing between users Data Connectivity support for hybrid data landscapes (on-premises and cloud) and open to 3rd party tooling Google Cloud Platform SAP Data Warehouse Cloud
  29. 29. 29PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Data Warehouse Cloud Templates Starting with templates for Retail (POS) and SAP C/4HANA (Marketing - Campaigns)  More to follow, including from partners Templates consist of:  Pre-designed schemas  Pre-populated data from SAP and cloud data provider  Pre-defined connectors and API's to data sources for live-access and data replication  Visualization components (reports, dashboards, etc.) Pre-designed schemas Pre-populated data Visualization components Pre-defined connections
  30. 30. 30PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ The Only Data Warehouse Cloud Built for the Intelligent Enterprise Business-ready data warehouse with pre-built templates and models Machine learning-based semantic understanding Sharable customer templates Created by SAP and partners Enhance both analytics and business semantics Standard content can be adapted, extended, and shared
  31. 31. 31PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Thank You Neil McGovern Senior Director, Marketing
  32. 32. PUBLIC Jie Deng, SAP Bridging the Information Gap SAP Analytics Cloud, analytics designer
  33. 33. 33PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PredictiveBusiness Intelligence Planning Financial Analysts Business Analysts On Premise CloudHybrid Analytic Application Design Application Designers SAP Analytics Cloud Digital Boardroom Mobile SAP Analytics Hub SAP Analytics Cloud: One analytics platform for all users All analytic capabilities into one analytics platform, used by a range of users Business Users
  34. 34. 34PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Product Description Develop analytic applications that bring together BI, Planning, and Predictive capabilities Start from existing content, templates* or user stories, and customize, integrate and extend Guide the users and adjust the widgets behavior based on their expectations One Analytics Platform Delight your usersAgile Development Analytics Designer completes SAP Analytics Cloud Content Network Customize Integrate/Embed Extend Reuse Mobile Ready* * Planned for the future releases
  35. 35. 35PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Product Description Customers requiring an on premise solution Analytics Designer Cloud first strategy Lumira Designer State-of-the art Analytics Designer for professional users spanning across BI, Planning & Predictive SAP Analytics Cloud SAP is committed to delivering innovative analytics designer (for analytics, planning & predictive) in the Cloud. Consistent with this, our strategic direction for application design follows on and aligns with our broader Analytics strategy. Specifically:  SAP Analytics Cloud is SAP’s primary strategic app design solution moving forward.  The majority of new enhancements for application design will be delivered via SAP Analytics Cloud, with only selected continuous improvements in Lumira Designer
  36. 36. 36PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Product Description Analytics Designer| What it is Professional design of centrally governable analytic content, ranging from dashboards via guided analytics to sophisticated planning and smart applications What is an application?  Applications range from simple dashboards to complex applications  Applications expose custom logic based on scripting  Applications are created by a few experts to be consumed by many What is Analytics Designer?  Rich set of capabilities for professional designers of analysis applications to meet sophisticated business requirements  Dedicated development environment with advanced scripting capabilities  Drive standardization of analytics content, create reusable UI elements and application logic (such as headers, footers, toolbars)  Extending Applications via Custom Widgets and APIs
  37. 37. 37PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Fast • Connect to existing data • Graphical design and assisted scripting • Package and reuse standard components Complete • Lets you reuse, customize and extend Analytics Cloud capabilities • All story widgets and functionality available Integrated • Planning and predictive capabilities available to be scripted • OData calls provide easy integration with external systems SAP Analytics Cloud lets you manage Analytic Applications at Scale
  38. 38. 38PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Recent Innovations This is the current state of planning and may be changed by SAP at any time. Analytics Designer is general available with QRC release in Q2/2019 Analytics Designer Fundamentals  Simple widgets: images, buttons, dropdown menus, check box groups, radio button groups, shapes, text, web pages, RSS reader, clocks, Text Input Widget, Slider and Range Slider Widget  Data-driven widgets: tables, charts, filter lines  R widgets with scripting access  Container widgets: pop-up / dialog  Interactions (e.g. filter, cascading behavior) between different widgets via scripting including global variables  Dynamic switch between widgets (e.g. charts and tables) at application run time  Dynamic and flexible selections on crosstab and chart  Powerful scripting capabilities (e.g. getUserID, DataSource APIs, Prompt APIs, Navigate to APIs, Result Set APIs  Script Variables  Script Objects for modularizing and reusing code for enterprise applications Support planning capabilities with scripting access  Expose Planning Features via toolbar and quick action menus  Customize the planning workflow programmatically by scripting: Provides scripting capability to trigger Version Management, Publish, Revert
  39. 39. 39PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Recent Innovations This is the current state of planning and may be changed by SAP at any time. Analytics Designer is general available with QRC release in Q2/2019 Fully flexible navigation to Stories, Explorer and smart functions  Support Explorer via context menu and with additional scripting capabilities (e.g. set default dimensions)  Hyperlink support for image and shape widgets  Create story from Application  Leverage Smart Assist functionalities:  Time Series Forecasting  Smart Grouping  Smart Insights  Smart Discovery Seamless Integration with Business Applications  Support bi-directional communications via scripting APIs:  Analytical Applications embedded into other Business Applications  Analytical Applications host and communicate with other web pages Embedding applications into other web pages Communicating with other web pages
  40. 40. 40PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Recent Innovations This is the current state of planning and may be changed by SAP at any time. Analytics Designer is general available with QRC release in Q2/2019 Capabilities for closed-loop scenarios  OData calls to call into transactional system  Programmatic access to OData Designer friendly creation environment  Powerful scripting capabilities with content assistance  Script variables  Script Objects for modularizing and reusing code for enterprise applications  Design-time UI: – Layout outline with context menu to add and edit scripts – Design area – Properties and script editor – Where-used-list, Error panel Others  Adding analytical applications to recently used list on HOME page
  41. 41. 41PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Product Plan Q2/2019 Future DirectionQ3/2019 This is the current state of planning and may be changed by SAP at any time. Analytics Designer  Container widgets – Tab strips, panels,  Theming  Custom Widget Beta Program  Data Analyzer – Direct query access with new Navigation panel from BW queries  Bookmark support  Geo map support  Integrating Search to Insight with scripting access  Translation of texts in applications  Single Cell Planning  BPC live Planning Sequence  Browser Debugging  Copy and paste technical components within outline  Script refactoring capabilities  Table Export to Excel, CSV  Custom widgets with data access  Dynamic layout : Dynamic adjustment of screen real-estate without re-arranging all elements  Blending support  Dynamic image with scripting access  Application performance features – Lazy loading of data sources – Customizing query parallel execution etc.  Mobile support  Enterprise features – Composites as re-usable widget – Export to PDF – Templates  Shared data sources​  Transient direct access to BW queries  Navigation panel  Digital Boardroom integration  Datasource APIs  Planning support (Part II): Provides scripting capability to trigger version management, publish, revert and version management history  OData Calls: – OData function calls in the context of an App Design script – Programmatic access to OData  Create story from widget  Dynamic text enhancements  Global variable enhancements  Text input widget, slider and range slider widget  Adding analytical applications to recently used list on home page  Scripting value help enhancements  API enhancements: – E.g getUserID, DataSource APIs, Navigate to APIs, Result Set APIs
  42. 42. 42PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Thank You Jie Deng Product Manager, SAP Analytics Cloud
  43. 43. 43PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Key links for more information For customers and partners Key links  sapanalytics.cloud website  30-day trial  Pre-built business content  Community  Help and technical specs  How to get support  Blogs  What’s New series
  44. 44. PUBLIC Chaim Nel Senior Program Manager, Puget Sound Energy June 6, 2019 Bridging the Information Gap Puget Sound Energy HR Transformation with SAP
  45. 45. 45PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ 1. Introductions 2. Out HR Transformation Success 3. Common Challenges & Pitfalls 4. Closing Agenda
  46. 46. 46PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Introduction to Puget Sound Energy (PSE) Union environment with two collective bargaining agreements 3,000+ employees 1.1M+ customers Providing electrical and natural gas power to BASED IN ENERGY COMPANY BELLEVUE, WASHINGTON
  47. 47. 47PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Introduction to the “TOPS” Project TRANSFORMING OUR PEOPLE SYSTEMS An exciting multi-year effort, focused on updating our core people systems across PSE aimed at... Transforming the user experience Generating efficiency through automation Providing people tools on the go Bringing people data to light TOPS joined the PSE Strategic Project Portfolio in 2018 as a joint Information Technology and Human Resources Business Transformation project
  48. 48. 48PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Success through a Strong Business Case • Intuitive employee and manager self-service • Easy access to reporting for managers and executives • Right service level for each people process • Mobile capabilities • Org change management Transformation of PEOPLE SYSTEMS • Process re-engineering • Allows for leadership and HR to increase focus on strategic, value-added initiatives • Data governance structure • Automated and easier compliance reporting Transformation of BUSINESS SYSTEMS
  49. 49. 49PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Success through Smart Scope Planning Q2 2019 Out of Scope LEGEND Q4 2019 Q1 2020 PLANNING Reporting & Talent Insights Workforce Analytics Workforce Planning TALENT MANAGEMENT Recruiting Mgmt. Recruitment Mktg. Union Job Bidding (Sodales) Onboarding Learning Performance & Goals Compensation Succession & Development CORE HR Employee Profile Organization Mgmt. e-Learning Content Development Tool (Enable Now) • Employee - File Mgmt • Knowledge - Portal • Case Mgmt • Process- Automation (PeopleDoc) Labor Relations Grievance Tracking (Sodales) Global Benefits Payroll Time & Attendance
  50. 50. 50PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Success through Strategic Change Management Leadership Sponsorship Project Sponsor Support & Coaching Cascading Leader Support & Coaching Stakeholder Analysis & Readiness Readiness & Resistance Tracking & Mitigation Change Impacts Awareness & Readiness Activities Communications & Engagement Branding Messaging & Outreach Change Agent Network Project Team Effectiveness Team effectiveness pulse & action plan Rewards & Recognition Planning Enterprise Reporting & Metrics Executive level & Change Office Reporting OCM Metrics Training Plan In-Context Training Training Needs Assessment System Training Webinars
  51. 51. 51PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Bringing people data to light  “Flexible ad hoc reporting available to managers…”  “Visibility for workflows, talent score cards, progress dashboards…”  “Candidate tags available for high potential ‘silver medalists’…’”
  52. 52. 52PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP App Center: Labor Relations/ Bidding App (Powered by SAP Cloud Platform) SuccessFactors Extension Business Agility With Pre-Packaged Apps Automating a resource heavy and error prone process for Labor Relations/Union Job Bidding Streamline communication between unions, HR business partners and Labor Relations Teams Positively impact organizational integrity with transparent history and information tracking Technology Optimization –SAP Cloud Platform (SAP HANA DB As a Service) Analyze employee qualifications and their discipline history using Maintain union specific rules based on union seniority by location, department, agreement Ability to analyze the job bids based on text search analysis of job posting criteria and award the job bids based on union rules Fully integrated and real time CBA/policy rulebooks with a searchable engine Provides data, metrics & reports to enhance programs and enable regulatory compliance Digital Transformation – SAP SuccessFactors Extensibility Agility and innovation through SAP Mobile Services, SAP HANA Database As a Service (DBAAS), SAP Cloud Integration, SAP Fiori launchpad Tailored to our business needs and industry specific requirements Union job bidding solution to automate the bidding process using pre-defined qualification criteria and complex union seniority rules within the Collective Bargaining Agreements. https://www.sapappcenter.com/apps/6659#!overview
  53. 53. 53PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Thank You Chaim Nel Senior Program Manager, Puget Sound Energy
  54. 54. Thank You For Joining June 6, 2019 #askSAP Analytics Innovations Community Call Bridging the Information Gap
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