NOTE: Due to the unprecedented uncertain times today, digitalization and being able to adapt business quickly and having integrated operations are both a must for change and a driver to cost savings. Greater efficiency and self-service are even more important today!
Superior Connected Experience Process excellence across end-to-end processes (lead-to-cash, source-to-pay, recruit-to-retire, design-to-operate, etc.) regardless of vendor or custom app Relevant personalization Instant responses Omnichannel interactions For customers, partners, and employees
Extreme Innovation Agility Flexible operations Continuous innovation 360° visibility Across the enterprises and ecosystems
Ultimate Empowerment Self-service access Assisted innovation Choice of technology and deployments For greater efficiency and flexibility
Innovation and business transformation requires a culture shift. It isn’t a product that can be purchased or a consulting service that can be executed—it is a cultural change in the way companies function. Innovating at scale requires that integration be thought of at innovation design time as an enabler, not an after thought or tax used to plumb together systems. It is about construction, not repair! You can construct new innovations at scale and adapt your business faster when you think about integration at the beginning.
KEY- Integration should be talked about as an enabler to adaptability and innovation Today’s reality has changed overnight…companies need to rethink business models to match their customers’ needs. What will be the world’s next event that changes our reality? Global climate change, political instability, or something else—in any case, being able to adapt your business is a business continuity concern and opportunity to thrive.
Harmonized business processes save time and reduce costly data errors, but also are a pre-requisite for applying AI and innovating AT SCALE You have the opportunity to delight customers with true omnichannel contextual experiences. Innovation is a continuum and once you create a culture of innovation and support it with the right environment, it will allow your to continuously adapt Like no other time, we all have seen on news how important supply chains are to meet the demands of consumers. Connected businesses and ecosystems are made possible with integration. Information has an expiration date! You can deliver real-time data to your customers, employees, partners, and others at the right time when you think about integration first at the idea phase of innovation. Complex landscapes, multiple clouds, hybrid environments are a reality, but as the world becomes more connected, network speeds become faster, this will continue to be a fact, but integration can help bridge landscapes whether it is to deploy integrations along with workloads on a hyperscale provider, stitch together multi-vendor applications with on-premises and cloud applications to provide not only connected processes and data, but enable new innovations.
SAP Business Technology Platform provides the solid foundation for innovation success which SAP Integration Suite is a key pillar. The constant change that presents the opportunities we saw on the previous slide is able to be delivered when you connect and customize experiences, accelerate innovation by starting with integration and you empower practitioners beyond central IT
A culture of innovation at scale means that innovations have to come from all parts of the business. Central IT’s role changes to foster, define the guard rails, and allow self-service by more teams. It also requires an approach that requires less expert skills and leverages more reuse of investments you already own.
Harmonize end-to-end processes A2A, B2B, B2G, IoT for SAP and non-SAP processes across on premises and cloud Tailor interactions for customers, employees, and partners Omni-channel mobile experience across devicesand processes with full context Integrate across diverse application landscapes and ecosystems Single cockpit for multiple deployment environments 1800+ integrations, 900+ APIs, and 150+ connectors
Discover and leverage pre-built integration packs and business events Unified access to SAP’s and partner APIs Ready-to-use data model transformations and adapters Sense and respond to business events
Reuse existing business processes and data to compose applications faster Ready-to-use business services, AI-driven data orchestration, and pipelining
Assemble, publish, and monetize reusable APIs and integrations
Enable self-service while managing governance Proven integration methodology Enterprise-ready governance Web tooling SAP S/4HANA automation integration Use AI-based advisors to optimize integration Accelerate implementation and maintenance of integration Migrate on-premise assets to the cloud Reusable semantics and skillsets from SAP Process Orchestration Choice of multiple clouds and on-premise deployments
Bacardi - global beverages company Connects and customizes their experiences for sales employees, including integrating with third-party applications, with SAP Integration Suite
Note on quote: Sergio is a non-native speaker and the quote that was captured in the customer provided asset cannot be edited, but can be understood to mean “sales employees [can become] more effective”.
Centrica - The largest utilities provider in the UK, operating in UKI as well as in North America API-led innovation to create a consumer grade application reducing response times from multiple seconds down to <.2 seconds while leveraging 10+ year old SAP ERP and SAP CRM systems by innovating on SAP Business Technology Platform and using SAP HANA and SAP Integration Suite.
Natura – Global cosmetics company based in Brazil. English speakers know their brands The Body Shop & Avon An SAP S/4HANA Customer that empowers business process innovation beyond central IT. Natura is empowering their lines of business to innovate (and integrate) on SAP Business Technology Platform
NOTE: Quote created by customer before branding changes. - Was originally SAP Cloud Platform. SAP Integration Suite and SAP Extension Suite represent the full range of services previously offered as SAP Cloud Platform.
Lead to Cash (Customer Experience) Use Cases: Lead Management Segmentation and Campaign Management Omni-Channel Order Mgmt Trial to Subscription Out of box Integration Packs from SAP: SAP Marketing Cloud - SAP S/4HANA Cloud Integration SAP S/4HANA Utilities Integration with SAP Marketing Cloud SAP S/4HANA Cloud Integration with SAP Marketing Cloud - Business Partner SAP Marketing Cloud - SAP ERP Actual and Committed Spend Integration SAP ERP Integration with SAP Marketing Cloud SAP Customer Engagement Center Integration with SAP ERP, SAP S/4HANA, or SAP S/4HANA Cloud SAP Hybris Service Engagement Center Integration with Business Suite SAP Customer Engagement Center Integration with SAP ERP, SAP S/4HANA, or SAP S/4HANA Cloud SAP ERP or SAP S/4HANA integration with SAP Consumer Sales Intelligence SAP Cloud for Customer Integration with SAP IS Retail SAP Cloud for Customer for Utilities Solution Solutions: SAP S/4HANA SAP Sales Cloud SAP Marketing Cloud SAP Customer Data Cloud SAP Services Cloud Infusionsoft Salesforce Sales Cloud Salesforce Pardot Marketo HubSpot Oracle Eloqua Constant Contact MailChimp Act-On Campaign Monitor
Source to Pay (Finance and Procurement) Use Cases: Create or Maintain Suppliers Prepare Purchase Order Receive Goods from Supplier Enable Payment Out of box Integration Packs from SAP: SAP S/4HANA - Central Requisition Integration with Third Party System SAP S/4HANA Statutory Reporting for United Kingdom Integration Integration of SAP S/4HANA Cloud for Procurement with Suppliers and SAP S/4HANA Cloud for Sales with Procurement SAP S/4HANA Cloud Integration with SAP ERP or SAP S/4HANA - Just-In-Time Supply SAP S/4HANA Cloud for Sales Integration with SAP S/4HANA Cloud for Procurement or SAP ERP SAP S/4HANA Cloud for Procurement Integration with SAP S/4HANA Cloud for Sales or SAP ERP Ariba Network with SAP Business Suite SAP ERP and SAP S/4HANA Integration with SAP Ariba SAP Supply Base Optimization Integration with SAP Ariba Integration of Procurement with External Suppliers Integration of Sales with External Buyers Integration of SAP S/4HANA Cloud for Procurement with SAP S/4HANA or SAP ERP SAP S/4HANA Cloud for Sales Integration with SAP S/4HANA Solutions: SAP Ariba SAP Fieldglass SAP S/4HANA Coupa GEP Mercateo JDA
Hire to Retire (Human Resources) Use Cases: Payroll Integration Benefits & Compensation Recruiting and Onboarding Time Management Travel to Expense Out of box Integration Packs from SAP: SAP S/4HANA Cloud Integration with Third-party Payroll Employee Central to ERP Organizational Data Employee Central with SAP S/4HANA Cloud Employee Availability with SAP S/4HANA Cloud Employee Central with SCP Master Data Service for workforce SAP S/4HANA Cloud with SAP Employee Central New Zealand Inland Revenue Reporting for Payroll SAP HR Integration with ELSTER ERiC for Germany Solutions: SAP SuccessFactors Service Now Oracle Taleo ZenDesk Sage Intacct HireRight Bamboo HR Cherwell
SAP BTP is the platform for the intelligent enterprise. It includes database and data management solutions, analytics, application development & integration, as well as intelligent technologies – from on-premise to the cloud. SAP BTP technologies provide substantial value individually (such as SAP HANA), however, the real power of the platform lies in leveraging a combination of technologies to solve your business challenges and create innovative outcomes Our customers can run SAP BTP in any cloud environment, to achieve ultimate flexibility and choice to drive agility & speed. This is a big differentiation offered only by SAP. We take care of the technology so you can focus on your business outcomes. SAP has a unique position to address your challenges with in-depth insight and access into business data and processes. This allows organizations to focus on business outcomes, instead of on the technical building blocks. SAP BTP integrates and extends SAP Intelligent Suite as well as third-party applications with innovative capabilities. With SAP’s strong business and technology assets, and our close collaboration with customers and partners, SAP is uniquely positioned to deliver a business technology platform that helps enterprises achieve data-driven innovation
You have the opportunity to embrace agility & speed and lead the way to accelerate your business success quicker than ever before SAP BTP provides the solutions that work better together – Database & Data Management, Analytics, Application Development & Integration and Intelligent Technologies. This platform integrates and extends your current and future applications, including SAP and third-party, so you can ensure connected business process, achieve data-to-value and long-term success.
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