Sanjay Kumar is seeking a challenging position in hospitality management where he can utilize his skills. He has a degree in hospitality management and nutrition as well as computer skills including MS Office. His professional experience includes roles at Hyatt Regency New Delhi and Hotel Raintree Annasalai, Chennai where he supervised housekeeping operations and ensured guest satisfaction.
Iam employee in hotel JW Marriott Marquis Dubai with an Aggressive enthusiastic and energetic self-passion for growth with these Quality like- versatile thinker; effective in developing and carrying out ideas.
Which Can be counted on to complete assignments without supervision &
Can be trusted to handle complaints diplomatically and efficiently.
1. CIRCULAM VITAE
SANJAY KUMAR
AT&PO-MOHANPUR
PS-MUFFASIL
DIST-BEGUSARAI
MOBILE NO.-8220107516/9718924883
CAREER OBJECTIVE:
Seeking a challenging position where I can utilize my skills and abilities and put my
best efforts forward and be an asset to the organization.
PROFESSIONAL QUALIFICATION:
Completed three Years Degree from B.H.M Institute of Hospitality
Management & Nutrition from I.H.M Durgapur.
EDUCATIONAL QUALIFICATION:
► 12th from B.I.E.C. Patna in 2006.
► 10th from B.S.E.B. Patna in 2003.
COMPUTER PROFICIENCY:
Completed C.C.A (Certificate in Computer Application (B.C.C.
Govt.Regd)
• MS- DOS (Advance Version)
• Word Processing :- MS- Word
• Work Sheet /Data Entry:- MS- Excel
• Presentation :- MS- Power point
• Data Base :- MS-Access
PROFESSIONAL EXPERIENCE/TRAINING
• I T C Sonar bangle Kolkata for One Month.
• Clark Awadh Lucknow For Two Months.
• I.T. training, Shangri-La’s- Eros Hotel New Delhi for Five Months.
2. JOB EXPERIENCE:
Hyatt Regency New Delhi (March2011 to May2014)
Designation: Guest Service Associate.
Job Responsibilities-
• Attended morning briefing with housekeeping manager.
• liaison with front office regarding guestroom status and making of Guest rooms
• checking on the standards of “Turndown” services and keep track on periodic
schedules
• Managed Housekeeping desk and executed Guest calls and requests.
• Checking of Minibar of each room on daily basis and adjustment of guest
complaints. Post the Minibar checks.
• Maintained at par stock of all items received from store.
Hotel Raintree Annasalai,Chennai.(SUMMIT GROUP).May2014 to Present.
Designation:Housekeeping Supervisor.
Job Responsibilites-
• Attended morning briefing with housekeeping manager.
• Room checking and public area checking.
• checking on the standards of “Turndown” services and keep track on periodic
schedules
• Managed Housekeeping desk and executed Guest calls and requests.
• Checking of Minibar of each room on daily basis and adjustment of guest
complaints. Post the Minibar checks.
• Maintained at par stock of all items received from store.
• Taken inventory in linen and supply.
• Solving queries of the guest
• Checking of grooming housekeeping attendent.
3. PERSONAL DETAILS:
• Date of Birth : 10/08/1988
• Gender : Male
• Nationality : Indian
• Marital Status : Un-married
• Blood Group : O+
• Father’s Name : Shri Jagdish Prasad Singh
• Language : English, Hindi & Bangla
HOBBIES/INTERESTS:
• Listening Music & Dancing.
DECLARATION:
I, Sanjay kumar hereby declare that the above particulars are true and
correct to the best of my knowledge and belief.
PLACE : - New Delhi
DATE :- (Sanjay kumar)