This document summarizes the professional experience of an IT professional with over 9 years of experience in areas such as analysis, design, development, testing, and support. They have 7 years of experience working with CA PPM tools, including implementing solutions, customizing products, integrating third-party tools, and providing support. They have led project teams, worked with multiple clients, and have experience across various domains including telecom, retail, and cloud computing.

1. Professional Experience
 9 Years 10 Months of Cumulative experience in IT involving Analysis, Design, Development,
Testing & Support activities.
 7 years of great Journey in PPM practice. Got various opportunities to work and prove in all
CA PPM Professional Services which includes Requirements Feasibility Analysis,
Architecture, Designing Solutions, implementation with product configuration and
customization, Integration with 3rd party components, Upgrade, QA and Support
Services.
 Have won various accolades at both client location and within Infosys including the
Technical Excellence, Star of the Month awards and Above & Beyond awards.
 Initial 3 years of work experience was on Microsoft Media room domain, Cloud
Computing domain (Virtual Data Center). Extensively used VMware, Netapp filers and
HP’s Operation Orchestration application/tools.
 Experience in working with multiple vendors and geographically distributed teams
 Worked on projects in waterfall and agile methodology.
 5 years of working experience directly at different Client locations.
 Onsite coordinator role and Leading Onshore Offshore team members.
CA PPM Experience:
 7 Yearsof experience inCA Clarityapplication, grownasClarity SMEin variouskeyClarity(Clarity
Ver. 12.0,12.1,13.1,13.3,14.2,14.3) engagements and has bundled expertise from functional
,technical ,customer upgrades.
 Possess CA Clarity 13.X professional Certification.
 Got various opportunities to work and prove in all CA PPM Professional Services which
includes Requirements Feasibility Analysis, Architecture, Designing Solutions,
implementation with product configuration and customization, Integration with 3rd party
components, Upgrade, QA and Support Services.
 Rich experience in Clarity implementation and designing the customization features
 Good experienceworkingwithProductowner,large customeraccountsacrossthe globe ontheir
endto endbusinessneeds.ThisincludesEffortEstimations, requirements analysis,designingand
implementation. In additionalso has experience in interacting withtechnical teams,production
support and testing activities.
 Lead the various Clarity Implementation project teams of strength near to 10 members.
 Prior roles includes CA PPM Technical Consultant, CA PPM Techno Functional Lead, CA
PPM Support Lead and CA PPM QA Liaison for Integrations.
Sandeep Kola – Certified Clarity PPM Consultant
Contact No: 9966017192
Email id: sandeepkola31@gmail.com

2.  Has proven experience in providing TechnicalDesign,Development solutions and Leading
teams in global delivery model, collaboration with business teams, providing thought
process in leveraging CA PPM functions effectively
 Road map, Estimations, Requirements gathering & analysis, Design and Development of
CA PPM Implementations/Customizations.
 Coordinating with stakeholders and conduct workshops at regular interval to understand
their challenges/pain points. Further build the prototypes and create a roadmap to
address the challenges.
 Map the various CA PPM features to Client's requirements. Provide recommendations
mapping to their line of business.
 Focus on cost/effort optimizing techniques/solutions all through the project life cycle.
 Good understanding of Demand, Project, Resource and Financial Management modules.
 Extensive hands-on experience on XOG, GEL, NSQL, Studio Configurations, Portlets,
Dashboards, BO Reporting.
 Data migration design and implementation between CA Clarity and other tools.
Development of Integration solutions using SFTP method, Web services etc.
 Working Knowledge on Jasper Soft reporting.
 Extensive experience in designing and implementing SAAS/OnDemand solutions.
 Conduct trainings to Business users, involve in User Support activities and guidance to
UAT Teams.
Other Key Activates:
 Key Role in building the proposals for new CA PPM business and working with Clients
side engagement manager to demonstrate recommended solutions. Was part of
Proposal/business winning team for multiple times.
 Key member in CA PPM COE. Continuously focus on various CA PPM projects and
provide the guidance to the teams wherever required.
Key Domain and Technical Knowledge
 Domain
PPM, Telecom, Retail,CloudComputing
 Technical
Products: CA Clarity PPM (V8, 13.1, 13.3, 14.1, 14.2, 14.3), HP QC, HP PPM, HP Service
Center, ServiceNow
Languages: GEL, PERL, C, HTML, XML
Software Development Methodology: Waterfall, Agile
Database Languages: Oracle 10G, SQL, PL/SQL, SQL Server 2005, 2008
Operating Systems: HP-UNIX, Windows Server 2003, Windows Server 2008
Web Related: Apache Tomcat

3. Tools and Utilities: QTP, Load Runner, SOAP UI, Business Objects, SharePoint, MSP, OWB,
Toad
Academic Qualification
• Bachelor of Technology in Computer Science in 2006 from JNTU, Hyderabad, India with 68%.
• 12th
from Board of Intermediate Education, AP in 2002 with 85%
• Secondary School Certificate in 2000 with 81%.
Certifications / Professional Awards:
 CA Clarity V13.X Certified Professional
 Pinnacle Award
 Excellence Award (Two times)
 YouRock
Foreign Languages known:
 English
Total Work Experience: 9 years 10 Months
Company: Infosys Limited
Period: November 2006 to till date
Projects
Project Title: CA PPM Design and Architecture
Role: Architect
Client: US Major Banking Company
Duration: April, 2016 to Till Date

4. Description: Bank utilizes the CA PPM majorly for Resource Allocations and Forecasting. CA PPM
centrally located and integrated with internal applications which maintains Projects, Resources,
Departments, and Transactions etc.
Roles and Responsibilities:
 Conduct the workshops with Business users, Key Partners to capture the Business
requirements
 As an architect implemented the design solution for Business requirements, develop
the prototypes and recommend the optimized solutions.
 Coordinate with other teams with regards to exchange of data with CA PPM.
 Provide effective, quality and right-first-time solutions to implement the new
customized features.
 Guide Development team on requirements implementations
 Provide Business User Training sessions
Project Title: CA Clarity Implementation
Client: World's leading office equipment manufacturers
Duration: From June, 2013 to March, 2016
Description: ClientasaGlobal Playerinoffice productsandpersonal consumerareasexecuteshundreds
of IT projects.Managingsomanyprojectsandthe lifecycleof all those projectsneedsacentralizedsystem
that is robust, proven and cost effective. Client utilizes the product “CA Clarity” for their Project and
PortfolioManagementactivities.ThisProductfacilitatesthemtomanage theirProjectlifecycle including
management of Demands, Products, and Resource.
ThisprojectinvolvescustomizationforClarityasperclientneedsanddevelopmentof interface toClarity.
Thisis an end-to-endapplicationdevelopmentprojectinvolvingrequirementselaboration,design,build,
testing, implementation and support.
Role and Responsibilities
 Functional Analysis, Development and Unit Testing for CA Clarity PPM
Implementation
 Development of various reports in CA Clarity PPM which helps Clients to view and
understand information of their various business elements such as investments,
revenues, SLAs accurately using a single application
 Provide effective, quality and right-first-time solutions to implement the new
customized features
 Participate in business and system requirements sessions
 Client Management
 Requirements elicitation and translation to technical specifications

5.  Coordinating with the stakeholders to prepare the estimates, release plan and road
map for future releases
 Design and Development of new customized features
 Mentoring and assign tasks to team
 User training sessions and guidance to UAT teams
 providing the recommendations on usageof various features CA Clarity PPM mapping
Client’s line of business
Project Title: CA Clarity Implementation to manage Capital Expenditures
Client: Global Retail Giant
Duration: From Aug 20, 2013 to Mar 31, 2013
Description: CA Clarity PPM tool was used by Leading Retail customer to track their Capital
Expenditures and IT projects across all the regions. CA Clarity Implementations were made as
part of this project.
Role and Responsibilities
 Provide inputs on solution architecture based on evaluation/understanding of
solution alternatives, frameworks and products
 Requirements elicitation and translation to technical specifications
 Providing the recommendations on usage of various features CA Clarity PPM
mapping Client’s line of business.
 Participate in business and system requirements sessions
 Build the optimum solutions which results in reduce turnaround time and the
cost.
 Closely working with the stakeholders to prepare the estimates , release plan
and road map for future releases
 Design and Development of new customized features
 User training sessions and guidance to UAT teams
 Ensure Project team participation in Quality related activities like Lessons
Learned, RCA, KM activities
Project Title: CA Clarity Development and Support
Client: US Leading Pharmacy Client
Duration: From Dec 1, 2011 to Jul 1, 2012

6. Description: Client operates one of the largest drug store chains in US. CA Clarity PPM was
effectively implemented for managing their revenues, Costs, Staffing. Clarity PPM L2 Support
services were provided to Customer.
Role and Responsibilities
 Resolving CA Clarity PPM incidents raised by stakeholders in various areas like
Demand Management, Project Management, Resource Management,
Timesheets, and Financial Management Requirements elicitation and translation
to technical specifications
 Requirements elicitation and translation to technical specifications.
 Coordinating with Development team to implement the new features
 Providing the recommendations on usage of various features CA Clarity PPM
mapping Client’s line of business.
 Interact with clients to elicit architectural and non-functional requirements like
performance, scalability, reliability, availability, maintainability.
 Assign tasks to the team
 User training sessions and guidance to UAT teams
 Manage client expectations on SLAs and provide weekly Project status to client
stakeholders
 Ensure Project team participation in Quality related activities like Lessons
Learned, RCA, KM activities
Project Title: CA Clarity V13 Product Validations and System Integrations
Client: Leading PPM product Owner
Duration: From Feb 19, 2011 to Nov 30, 2011
Description: : The Version 13 new clarity release has rich user experience features, top
performance for both On-Demand and On-Premises customers. Testing and Integration activities
on V13 are performed as part of this project.
Role and Responsibilities
 Product installation and Infra design for building environments and planning path
towards successful upgrade
 Fit-Gap Analysis by conducting workshops with business users/key stake holders.

7.  Top notch solutions for performance tuning and guidance for hassle free
customization upgrades.
 Clarity PPM and Add ins(PMBOK,EVMS) installations and their upgrades in
Various environments.
 Integration Clarity PPM with third party tools Share Point, People soft,
MSP/OWB, Oracle, Agile Vision etc.
 Implement the best practices and learning’s in PPM domain and relevant
tools during project execution for saving cost
 Single Point of contact for the technical issues in the team
Project Title: CA Clarity QA for Quality Management Office on Retail Client
Client: US Leading Retail Customer
Duration: From Sep 9, 2010 to Feb 18, 2011
Description: :Client makes use of Clarity PPM modules - Resource Management, Demand
Management, Portfolio Management and FinancialManagement to manage their entire business
portfolio of their Employees. The CA Clarity Tool has been migrated from version 8 to a higher
version 12.1 with major enhancements. New Business process management for project flow has
been implemented in new version
Role and Responsibilities
 Provided the consulting and QA services
 The CA Clarity Tool has been migrated from version 8 to a higher version 12.1 with
major enhancements. As-ISand To-Beproduction systems comparison was critical
activity performed.
 Migration & End to End testing performed on the Demand Management, Project
Management, Resource Management, Porfolio Management, Financial
Management modules.
 Providing the recommendations on usage of various features CA Clarity PPM
mapping Client’s line of business.

8.  Manage client expectations and provide weekly Project status to client
stakeholders
 Ensure Project team participation in Qualityrelated activities likeLessons Learned,
RCA, KM activities
Project Title: Virtual Data Center
Client: UK Telecom Company
Duration: From Jul 1, 2009 to Sep 6, 2010
Description: VDC is a service based on a Cloud Computing concept of Infrastructure as a Service
(Iaas) It is provisioned through a customer portal which provides automated delivery of a Virtual
Data Centre as a product which includes a complete combination of Virtual servers , Network ,
storage and enables users to make many in-life changes, on demand. End to End testing services
were provided to VDC as part of this project.
Role and Responsibilities
 End To End Testing, System Testing, Test strategy preparations, planning,
execution,
 Providing virtual data center services to the customers.
 Ensure Project team participation in Qualityrelated activities likeLessons Learned,
RCA, KM activities
Project Title: Vision
Client: UK Telecom Company
Duration: From Oct 1, 2007 to Jun 30, 2009
Description: Vision is an IPTV solution built on Microsoft’s Mediaroom Architecture which offers
Interactive Television, web browsing services over Internet
Role and Responsibilities
 End to end testing services on Vision product - Internet Protocol Television (IPTV)
solution

9.  End To End System Testing,Diagnosing faults and verifying Quality of Service using
RESOLVE tool , Test planning ,Test case Reviews, Status reporting, Defect Tracking
,Production support and Customer interfacing at onsite.
Personal Information
• Gender : Male
• Marital Status : Married
• Location : Hyderabad