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08:00 Registration and Customer Success Expo
Explore how to make the most of Salesforce and its partner ecosystem.
Customer Success Expo
09:00 Lightning Strikes the Customer Success Platform
Learn how Lightning innovation transforms how you deliver service.
Breakout #3
10:15 Keynote “Our Path Together” with Tony Prophet and Special Guests
Learn firsthand from leading executives from ING and Terre des Hommes
how they are transforming their companies with Salesforce.
Keynote Room
12:00 Wrapping Your Products with Engaging Services with IoT Cloud
Learn how to translate the full power of IoT into new business models
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Outpost Theater #1
13:00 Deliver Intelligent, Proactive Service everywhere
Explore how to deliver personalized service from call center to the field
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14:30 Sales Cloud Einstein in Action
Artificial Intelligence will help every agent work smarter. Learn how.
Outpost Theater #1
15:00 Salesforce for Service: Transform from Transactions to Conversations
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The Future of Business in the Age of Equality with Tony Prophet.
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Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
 

Salesforce World Tour Amsterdam - Service Trailmap

  • 1. Finish Session LEGEND Keynote Special Event We’ve handpicked these sessions just for you. Finish 08:00 Registration and Customer Success Expo Explore how to make the most of Salesforce and its partner ecosystem. Customer Success Expo 09:00 Lightning Strikes the Customer Success Platform Learn how Lightning innovation transforms how you deliver service. Breakout #3 10:15 Keynote “Our Path Together” with Tony Prophet and Special Guests Learn firsthand from leading executives from ING and Terre des Hommes how they are transforming their companies with Salesforce. Keynote Room 12:00 Wrapping Your Products with Engaging Services with IoT Cloud Learn how to translate the full power of IoT into new business models and revenue streams. Outpost Theater #1 13:00 Deliver Intelligent, Proactive Service everywhere Explore how to deliver personalized service from call center to the field on one platform. Outpost Theater #2 14:30 Sales Cloud Einstein in Action Artificial Intelligence will help every agent work smarter. Learn how. Outpost Theater #1 15:00 Salesforce for Service: Transform from Transactions to Conversations Learn how to exceed ever-increasing customer demands with proactive, high-touch service. Keynote Room 16:00 Closing Keynote The Future of Business in the Age of Equality with Tony Prophet. Keynote Room Let’s blaze trails together. I delight customers Service Your Adventure starts here.