Cloud telephony solutions are revolutionizing the way organizations communicate. Get started with India's leading cloud telephony provider, offering secure and cost-effective solutions for businesses of all sizes. Let us help you take your business communication to the next level. https://callerdesk.io/

1. Cloud Telephony Company
WELCOME
TO
CALLERDESK
callerdesk.io

2. Our Vision
Our Mission
Learn why
we do what
we do
callerdesk.io
To help organizations embrace cloud technologies so they can
engage better with their customers in the digital world.
Provide a simple, reliable, high performance cloud business
communication solutions through integrated cloud telephony
platform.
CallerDesk is India’s open cloud voice communication platform
with an aim to redefining business communications through
excellent Cloud-based telephony solutions.
Our Aim

3. Our Milestones & Achievements
We are recognized by the DPIIT, under “Startup India” program,
an initiative of the Government of India and also an official
resource partner now. with startupindia.
CallerDesk ranked 10 most promising IVR technology solution
providers by Silicon India Magazine.
Currently incubated in Atal Incubation Centre at Shiv Nadar
University with the support of Atal Innovation Mission NITI
Aayog.
Callerdesk selected to be featured in TATA DO BIG STORIES
initiative with ET NOW.
callerdesk.io

4. Our Milestones & Achievements
Recommended by IIM Lucknow Enterprise Incubation centre that
is innovative in nature.
We are also an official Startup Kit Partner with Nasscom 10,000
Startups as well as with whole NASSCOM Startup Hub.
Nexus startuphub pre-incubation program@ American Center,
supported by US Embassy & the University of Texas
CallerDesk Also won “Indian Achievers' Award for Emerging
Company, 2020” in IT Category.
callerdesk.io

5. Our Call Flow
Platform
The unified customer service
platform that the whole company
can use to communicate with their
customers.
IVR journey Call Routing
Office Time Schedule
Click to Call In Call Transfer
callerdesk.io

6. How CallerDesk Works on Cloud
It can be useful for gathering actionable customer information and meeting customer expectations in a timely
manner, thus eliminating wait-times and increasing chances of giving continuous business.
callerdesk.io

7. Our
Features
IVR Journey:- Use a highly intuitive different IVR scenarios
in which caller experience your customer support system.
Create complex IVR flows in just few simple clicks.
Call Routing:- Stay connected with callers with different and
multiple types of transfer options like round robin, random &
sequential routing.
Office Time Schedule:- It helps in deciding about the
Working Business hours/days for the members. It helps in
creating a work structure for the members in the group to
avoid any hassle.
Click To Call:- Allow your member to directly call from the
platform on caller mobile numbers first and then patching
with your company executives instantly.
In Call Transfer:- It enables to divert an existing active call
to another number using a simple transfer button. It helps to
reduce your important caller calls churn ratio.
callerdesk.io

8. For More Information Contact Us
+91-888-220-1213
callerdesk.io
callerdesk.io
info@callerdesk.io

9. THANK YOU
callerdesk.io