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Execution – Everything Else Is Just Talk!@TiborShanto
#AccelerateQTC
Sales Has Changed. Has Buying?
May 3, 2017 – 4:45 pm
Tibor Shanto
Principal, Renbor Sales Solutions, Inc.
#AccelerateQTC
Execution – Everything Else Is Just Talk!@TiborShanto Execution – Everything Else Is Just Talk!@TiborShanto
Principal Renbor Sales Solutions Inc.
Tibor Shanto
No One Ever Budgets For Pain –
They Invest In Objectives!
tibor.shanto@SellBetter.ca
@TiborShanto
SALES EXECUTION SPECIALIST: Tibor Shanto has been a sales leader for over 25 years,
helping companies improve their revenue goals. He has been called “a brilliant sales
tactician”, helping companies improve their execution and results.
Tibor was ranked 8th among Top Social Salespeople as presented ON FORBES.COM 2014.
He has received the Gold Medal Top Sales & Marketing Blog award, and was named as Top
Sales’ Top 50 Sales & Marketing Influencers for 2013, 2014 and 2015.
Execution – Everything Else Is Just Talk!@TiborShanto
Sales
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
Has Buying Changed?
Execution – Everything Else Is Just Talk!@TiborShanto
Tools, Apps, Technology
Sellers & Buyers Use
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
How Productive Is Your Sales Stack?
https://is.gd/Stacked
Execution – Everything Else Is Just Talk!@TiborShanto
The Results
• 79% of SaaS Sales Reps Miss Quota
• 14% Don’t Even Achieve 10% of Quota
• Quota Has Gone UP 33% In 4 Years
• Reps Hitting Quota Has Fallen 25%
Sources:
SaaS Benchmark Report, Xactly (2014);
Inside Sales Metrics & Comp Report, The Bridge Group (2015)
Execution – Everything Else Is Just Talk!@TiborShanto
How Sellers & Buyers
Use Apps & Tech
Execution – Everything Else Is Just Talk!@TiborShanto
Information ParityInformation Overload
“Most B2B sellers think their customers are in the driver’s seat—
empowered, armed to the teeth with information, and so clear about
their needs that they don’t bother to engage with suppliers until late
in the process, when their purchase decision is all but complete.
Customers don’t see it that way. They may be better informed than
ever, but CEB research shows that they’re deeply uncertain and
stressed… Customers are increasingly overwhelmed and often more
paralyzed than empowered.”
The New Sales Imperative
Nicholas Toman, Brent Adamson, Cristina Gomez
Harvard Business Review March–April 2017 ISSUE
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
The B2B Buying Disconnect
• Vendors focus on providing material that buyers don’t find very useful or
trustworthy
• Vendors overemphasize selection criteria that aren’t important to buyers
• Buyers don’t trust all vendor claims, nor do they expect to
• Buyers want hands-on experience with the product and insights from customers
• Vendors have an arsenal of satisfied customers they aren’t leveraging
The B2B Buying Disconnect – TrustRadius 2017
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
Information ParityStack Parity
Sales Buyer
Execution – Everything Else Is Just Talk!@TiborShanto
Account Based EverythingEverything Key Account
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
Buyers do not set out buy “Things”
They Want Results
Business Impacts
OBJECTIVES
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
70%
Status Quo
Execution – Everything Else Is Just Talk!@TiborShanto
Objectives: The Value Stack
Risk Avoidance
Financial
Productivity
Time Shifting
Persona – Role Based
Execution – Everything Else Is Just Talk!@TiborShanto
Execution – Everything Else Is Just Talk!@TiborShanto
Why Buyers
Buy?
Execution – Everything Else Is Just Talk!@TiborShanto
Risk Avoidance
Financial
Productivity
Time Shifting
Persona – Role Based
Objective&Outcomes
Execution – Everything Else Is Just Talk!@TiborShanto
Tibor Shanto
Principal
Renbor Sales Solutions Inc.
(855) 25-SALES
Tibor.Shanto@SellBetter.ca
www.SellBetter.ca
www.SellBetter.ca/blog
twitter.com/TiborShanto
QUESTIONS
www.sellbetter.ca/apttus-2017

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Sales Has Changed. Has Buying?

  • 1. Execution – Everything Else Is Just Talk!@TiborShanto #AccelerateQTC Sales Has Changed. Has Buying? May 3, 2017 – 4:45 pm Tibor Shanto Principal, Renbor Sales Solutions, Inc. #AccelerateQTC
  • 2. Execution – Everything Else Is Just Talk!@TiborShanto Execution – Everything Else Is Just Talk!@TiborShanto Principal Renbor Sales Solutions Inc. Tibor Shanto No One Ever Budgets For Pain – They Invest In Objectives! tibor.shanto@SellBetter.ca @TiborShanto SALES EXECUTION SPECIALIST: Tibor Shanto has been a sales leader for over 25 years, helping companies improve their revenue goals. He has been called “a brilliant sales tactician”, helping companies improve their execution and results. Tibor was ranked 8th among Top Social Salespeople as presented ON FORBES.COM 2014. He has received the Gold Medal Top Sales & Marketing Blog award, and was named as Top Sales’ Top 50 Sales & Marketing Influencers for 2013, 2014 and 2015.
  • 3. Execution – Everything Else Is Just Talk!@TiborShanto Sales
  • 4. Execution – Everything Else Is Just Talk!@TiborShanto
  • 5. Execution – Everything Else Is Just Talk!@TiborShanto Has Buying Changed?
  • 6. Execution – Everything Else Is Just Talk!@TiborShanto Tools, Apps, Technology Sellers & Buyers Use
  • 7. Execution – Everything Else Is Just Talk!@TiborShanto
  • 8. Execution – Everything Else Is Just Talk!@TiborShanto
  • 9. Execution – Everything Else Is Just Talk!@TiborShanto
  • 10. Execution – Everything Else Is Just Talk!@TiborShanto
  • 11. Execution – Everything Else Is Just Talk!@TiborShanto
  • 12. Execution – Everything Else Is Just Talk!@TiborShanto How Productive Is Your Sales Stack? https://is.gd/Stacked
  • 13. Execution – Everything Else Is Just Talk!@TiborShanto The Results • 79% of SaaS Sales Reps Miss Quota • 14% Don’t Even Achieve 10% of Quota • Quota Has Gone UP 33% In 4 Years • Reps Hitting Quota Has Fallen 25% Sources: SaaS Benchmark Report, Xactly (2014); Inside Sales Metrics & Comp Report, The Bridge Group (2015)
  • 14. Execution – Everything Else Is Just Talk!@TiborShanto How Sellers & Buyers Use Apps & Tech
  • 15. Execution – Everything Else Is Just Talk!@TiborShanto Information ParityInformation Overload “Most B2B sellers think their customers are in the driver’s seat— empowered, armed to the teeth with information, and so clear about their needs that they don’t bother to engage with suppliers until late in the process, when their purchase decision is all but complete. Customers don’t see it that way. They may be better informed than ever, but CEB research shows that they’re deeply uncertain and stressed… Customers are increasingly overwhelmed and often more paralyzed than empowered.” The New Sales Imperative Nicholas Toman, Brent Adamson, Cristina Gomez Harvard Business Review March–April 2017 ISSUE
  • 16. Execution – Everything Else Is Just Talk!@TiborShanto
  • 17. Execution – Everything Else Is Just Talk!@TiborShanto
  • 18. Execution – Everything Else Is Just Talk!@TiborShanto The B2B Buying Disconnect • Vendors focus on providing material that buyers don’t find very useful or trustworthy • Vendors overemphasize selection criteria that aren’t important to buyers • Buyers don’t trust all vendor claims, nor do they expect to • Buyers want hands-on experience with the product and insights from customers • Vendors have an arsenal of satisfied customers they aren’t leveraging The B2B Buying Disconnect – TrustRadius 2017
  • 19. Execution – Everything Else Is Just Talk!@TiborShanto
  • 20. Execution – Everything Else Is Just Talk!@TiborShanto Information ParityStack Parity Sales Buyer
  • 21. Execution – Everything Else Is Just Talk!@TiborShanto Account Based EverythingEverything Key Account
  • 22. Execution – Everything Else Is Just Talk!@TiborShanto
  • 23. Execution – Everything Else Is Just Talk!@TiborShanto Buyers do not set out buy “Things” They Want Results Business Impacts OBJECTIVES
  • 24. Execution – Everything Else Is Just Talk!@TiborShanto
  • 25. Execution – Everything Else Is Just Talk!@TiborShanto
  • 26. Execution – Everything Else Is Just Talk!@TiborShanto 70% Status Quo
  • 27. Execution – Everything Else Is Just Talk!@TiborShanto Objectives: The Value Stack Risk Avoidance Financial Productivity Time Shifting Persona – Role Based
  • 28. Execution – Everything Else Is Just Talk!@TiborShanto
  • 29. Execution – Everything Else Is Just Talk!@TiborShanto Why Buyers Buy?
  • 30. Execution – Everything Else Is Just Talk!@TiborShanto Risk Avoidance Financial Productivity Time Shifting Persona – Role Based Objective&Outcomes
  • 31. Execution – Everything Else Is Just Talk!@TiborShanto Tibor Shanto Principal Renbor Sales Solutions Inc. (855) 25-SALES Tibor.Shanto@SellBetter.ca www.SellBetter.ca www.SellBetter.ca/blog twitter.com/TiborShanto QUESTIONS www.sellbetter.ca/apttus-2017

Editor's Notes

  1. http://www.pcworld.com/article/3192093/software/microsoft-finds-another-use-for-linkedin-with-crm-integration.html