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Sales Energy Training
Samples of modules available for training.
            Contact details:
       seglawisdom@gmail.com
       seglawisdom@yahoo.com
 www.facebook.com/SalesEnergyTraining
Why Sales Hates Marketing: 9 Reasons




SEGLA NAYON SEGLA | SALES ENERGY II | H & J F
10 Elements of Great Company Culture




 SEGLA NAYON SEGLA | WORKPLACE ENERGY | H & J F
10 Difficult Employees
           (and How to Handle Them)




SEGLA NAYON SEGLA | WORKPLACE ENERGY | H & J F
Creating an Exceptional Workplace




 SEGLA NAYON SEGLA | WORKPLACE ENERGY | H & J F
Tricks to Boost Your Sales Energy




SEGLA NAYON SEGLA | SALES ENERGY II | H & J F
10 Common Sales Mistakes to Avoid




SEGLA NAYON SEGLA | SALES ENERGY | H & J F
Most Common Marketing Mistakes




 SEGLA NAYON SEGLA | SALES ENERGY | H & J F
Quick Win Selling Technique




SEGLA NAYON SEGLA | SALES ENERGY | H & J F
DeMarketing or Market Share Attrition?
   5 Reasons You're Getting Stalled




SEGLA NAYON SEGLA | SALES ENERGY | H & J F
Most Powerful Sales Tools




SEGLA NAYON SEGLA | SALES ENERGY | H & J F
How to Sell if You Hate Selling




SEGLA NAYON SEGLA | SALES ENERGY II | H & J F
How to Sell Against a Competitor




SEGLA NAYON SEGLA | SALES ENERGY II | H & J F
Essential Rules for Initial Sales Calls




SEGLA NAYON SEGLA | SALES ENERGY | H & J F
Easy Trick to Avoid a Price War




SEGLA NAYON SEGLA | SALES ENERGY II | H & J F
5 Easy Ways to Close a Deal




SEGLA NAYON SEGLA |SALES ENERGY | H & J F
Building Self-Confidence: The Mental Tricks




  SEGLA NAYON SEGLA | SALES ENERGY | H & J F
Motivating Yourself in 30 Seconds




SEGLA NAYON SEGLA | SALES ENERGY | H & J F
8 Easy Ways to Increase Sales




SEGLA NAYON SEGLA | SALES ENERGY | H & J F
12 Easy Ways to Increase Sales




SEGLA NAYON SEGLA | SALES ENERGY | H & J F
Ways to Nudge a Slow Customer




SEGLA NAYON SEGLA | SALES ENERGY | H & J F
9 Dumb Ways to Ruin a Meeting




SEGLA NAYON SEGLA | CORPORATE ENERGY | H & J F
Ways to Build Customer Loyalty




SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
Best Way to Keep Customers From Leaving




  SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
Things Customers Care About




SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
Secret to Outstanding Customer Service




   SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
Make Customers Love you:
     Customer Dos & Don'ts




SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
Know Exactly What Your Customers
          Are Thinking




SEGLA NAYON SEGLA | SALES ENERGY | H & J F
What's Going On In Your Customer's
              Head?




SEGLA NAYON SEGLA | SALES ENERGY | H & J F
Secrets to Get Inside Your Customers'
                Heads




 SEGLA NAYON SEGLA | SALES ENERGY | H & J F
Customer Testimonials:
Turn Your Biggest Fans Into Salespeople




   SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
Who is a Businessman?


      As presented by

 Segla Nayon Segla
Highlight from training modules
2. Think Visual

A once stationary and paper goods store owner who took
  pictures of all her customers, giving them hats and funny
  glasses to put on. Then she had those pictures
  laminated, cut out, and posted throughout the product
  aisles. When new customers walked through the
  store, they'd recognize people they knew. (It also showed
  how many "happy" customers shopped at the store.)
3. Suppress your internal dialogue.
•   While somebody else is talking, it's deceptively easy for your mind to take control
    by mentally finishing the customer's sentences and deciding what you're going to
    say next. Other people sense that you're doing this, realize that they haven't been
    heard, and resent you for being disrespectful.
•   Therefore, when you're listening, put your mental focus on the actual words that
    the customer is saying. Imagine yourself listening to an audio book or radio
    program that's so engrossing that it takes you out of yourself.
•   Again, this takes some practice.
4. Send Them to the Source

• After every sale, follow up
  with your customers to
  ask, "Is there anything we
  could do to serve you
  better?" Then, if the
  customer is satisfied, take
  that moment to ask to use
  them as a referral. Write a
  short case study on the
  experience, and keep it on
  hand. That way you can
  provide a list of customer
  references to any
  prospective buyer.
2. Respond to complaints quickly and courteously with common
         sense and you will improve customer loyalty

• Its been found that customers reward companies that quickly solve
  problems by remaining loyal customers. A speedy response can add
  25 percent to customer loyalty. Toyota Motor Sales USA, Inc. has
  adopted a formula for customer satisfaction; doing the job right the
  first time + effective complaint management = maximum customer
  satisfaction/loyalty. You can develop the same kind of loyalty and
  trust from the public if we match or exceed the best-in-business.
Don’t Forget About Gathering
            Client Feedback
• It is important for service-oriented organizations
  to regularly gather feedback from their clients.
  Unfortunately, too many organizations don’t
  bother to check in with their clients to see how
  things are going. The feedback you gather from
  clients will help in many ways, including…
2. Operations
Managers must use every resource (human
and otherwise) strategically.
3. Suppliers
Executives must strengthen a firm's role in its
industry's supply chain.
4. Business partners
Companies must balance alliances and
rivalries.
5. Customers
Retailers and wholesalers worry about how
customers will perceive their decisions.
6. Competitors
Executives worry about other companies
stealing business
7. Globalization
Companies must adapt to far-flung risks and
opportunities
10. Career
Workers of all levels are always positioning for
their next job assignment.
Questions ?
Questions

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Sales energy modules

  • 1. Sales Energy Training Samples of modules available for training. Contact details: seglawisdom@gmail.com seglawisdom@yahoo.com www.facebook.com/SalesEnergyTraining
  • 2. Why Sales Hates Marketing: 9 Reasons SEGLA NAYON SEGLA | SALES ENERGY II | H & J F
  • 3. 10 Elements of Great Company Culture SEGLA NAYON SEGLA | WORKPLACE ENERGY | H & J F
  • 4. 10 Difficult Employees (and How to Handle Them) SEGLA NAYON SEGLA | WORKPLACE ENERGY | H & J F
  • 5. Creating an Exceptional Workplace SEGLA NAYON SEGLA | WORKPLACE ENERGY | H & J F
  • 6. Tricks to Boost Your Sales Energy SEGLA NAYON SEGLA | SALES ENERGY II | H & J F
  • 7. 10 Common Sales Mistakes to Avoid SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 8. Most Common Marketing Mistakes SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 9. Quick Win Selling Technique SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 10. DeMarketing or Market Share Attrition? 5 Reasons You're Getting Stalled SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 11. Most Powerful Sales Tools SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 12. How to Sell if You Hate Selling SEGLA NAYON SEGLA | SALES ENERGY II | H & J F
  • 13. How to Sell Against a Competitor SEGLA NAYON SEGLA | SALES ENERGY II | H & J F
  • 14. Essential Rules for Initial Sales Calls SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 15. Easy Trick to Avoid a Price War SEGLA NAYON SEGLA | SALES ENERGY II | H & J F
  • 16. 5 Easy Ways to Close a Deal SEGLA NAYON SEGLA |SALES ENERGY | H & J F
  • 17. Building Self-Confidence: The Mental Tricks SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 18. Motivating Yourself in 30 Seconds SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 19. 8 Easy Ways to Increase Sales SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 20. 12 Easy Ways to Increase Sales SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 21. Ways to Nudge a Slow Customer SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 22. 9 Dumb Ways to Ruin a Meeting SEGLA NAYON SEGLA | CORPORATE ENERGY | H & J F
  • 23. Ways to Build Customer Loyalty SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
  • 24. Best Way to Keep Customers From Leaving SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
  • 25. Things Customers Care About SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
  • 26. Secret to Outstanding Customer Service SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
  • 27. Make Customers Love you: Customer Dos & Don'ts SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
  • 28. Know Exactly What Your Customers Are Thinking SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 29. What's Going On In Your Customer's Head? SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 30. Secrets to Get Inside Your Customers' Heads SEGLA NAYON SEGLA | SALES ENERGY | H & J F
  • 31. Customer Testimonials: Turn Your Biggest Fans Into Salespeople SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F
  • 32. Who is a Businessman? As presented by Segla Nayon Segla
  • 34. 2. Think Visual A once stationary and paper goods store owner who took pictures of all her customers, giving them hats and funny glasses to put on. Then she had those pictures laminated, cut out, and posted throughout the product aisles. When new customers walked through the store, they'd recognize people they knew. (It also showed how many "happy" customers shopped at the store.)
  • 35. 3. Suppress your internal dialogue. • While somebody else is talking, it's deceptively easy for your mind to take control by mentally finishing the customer's sentences and deciding what you're going to say next. Other people sense that you're doing this, realize that they haven't been heard, and resent you for being disrespectful. • Therefore, when you're listening, put your mental focus on the actual words that the customer is saying. Imagine yourself listening to an audio book or radio program that's so engrossing that it takes you out of yourself. • Again, this takes some practice.
  • 36. 4. Send Them to the Source • After every sale, follow up with your customers to ask, "Is there anything we could do to serve you better?" Then, if the customer is satisfied, take that moment to ask to use them as a referral. Write a short case study on the experience, and keep it on hand. That way you can provide a list of customer references to any prospective buyer.
  • 37. 2. Respond to complaints quickly and courteously with common sense and you will improve customer loyalty • Its been found that customers reward companies that quickly solve problems by remaining loyal customers. A speedy response can add 25 percent to customer loyalty. Toyota Motor Sales USA, Inc. has adopted a formula for customer satisfaction; doing the job right the first time + effective complaint management = maximum customer satisfaction/loyalty. You can develop the same kind of loyalty and trust from the public if we match or exceed the best-in-business.
  • 38. Don’t Forget About Gathering Client Feedback • It is important for service-oriented organizations to regularly gather feedback from their clients. Unfortunately, too many organizations don’t bother to check in with their clients to see how things are going. The feedback you gather from clients will help in many ways, including…
  • 39. 2. Operations Managers must use every resource (human and otherwise) strategically.
  • 40. 3. Suppliers Executives must strengthen a firm's role in its industry's supply chain.
  • 41. 4. Business partners Companies must balance alliances and rivalries.
  • 42. 5. Customers Retailers and wholesalers worry about how customers will perceive their decisions.
  • 43. 6. Competitors Executives worry about other companies stealing business
  • 44. 7. Globalization Companies must adapt to far-flung risks and opportunities
  • 45. 10. Career Workers of all levels are always positioning for their next job assignment.