In this SlideShare, you can discover how Sage CRM 7.3 enables better customer service, more productive business processes and greater insight.
Sage CRM 7.3 is an on-premise customer relationship management solution for small and medium sized companies.
You can find out more on SageCRM.com
8. Alerts &
notifications
Reports,
charts and
dashboards
KPI Charts for
Performance
analysis
Quick
quotes and
orders
Workflow
Using the powerful new features in Sage CRM 7.3, you
can accelerate sales performance and gain better
business insight.
11. Sage CRM has a fresh, contemporary look and feel.
12. Sage CRM has a fresh, contemporary look and feel.
With a new navigation, Sage CRM is more intuitive than before.
13. Sage CRM 7.3 includes a brand new theme so you
can find your customer data in fewer clicks
14. This new theme will be available out of the
box in Sage CRM 7.3.
Sage CRM 7.3 includes a brand new theme so you
can find your customer data in fewer clicks
16. Business Accelerators for Sales will help your business accelerate sales
and drive productivity.
Sales
Alerts & notifications
Workflow
Reports, charts and
dashboards
KPI charts for
performance analysis
Quick quotes and
orders
17. Act on a range of preconfigured alerts and notifications
Business Accelerators for Sales
18. Act on a range of preconfigured alerts and notifications
Save time with new alternative sales workflows
Business Accelerators for Sales
19. Act on a range of preconfigured alerts and notifications
Save time with new alternative sales workflows
Gain greater insight on new management dashboards
Business Accelerators for Sales
20. Act on a range of preconfigured alerts and notifications
Save time with new alternative sales workflows
Gain greater insight on new management dashboards
Analyse sales campaigns activities with new KPI charts
Business Accelerators for Sales
21. Act on a range of preconfigured alerts and notifications
Save time with new alternative sales workflows
Gain greater insight on new management dashboards
Analyse sales campaigns activities with new KPI charts
Email quote information as a PDF in just one click
Business Accelerators for Sales
25. Lead Opportunity Sale
This new quick sale workflow is perfect for
products that don’t require a complex sales cycle
and can be sold in fewer steps.
Quick sale workflow
27. At Sage, we are passionate about delivering solutions that make your life easier
and help you grow your business.
28. At Sage, we are passionate about delivering solutions that make your life easier
and help you grow your business.
Sage CRM gives the information you need to see what’s happening in your business in
real-time and to make more informed decisions.
29. Powerful new dashboards enable you to find hidden data in
your business, analyse the performance of your sales
campaigns and make decisions faster.
30. Sales Metrics for Managers Dashboard
displays year-to-date performance by team and
deals won versus lost by territory.
31. Sales KPI for Managers Dashboard
displays important KPIs including the team leader
board and team lead conversion rates.
35. By 2016,
two-thirds
of the mobile workforce
will own a smartphone
The Eight Building Blocks of CRM:
Technology (Gartner)
Mobile CRM
36. By 2016,
two-thirds
of the mobile workforce
will own a smartphone
The Eight Building Blocks of CRM:
Technology (Gartner)
Mobile CRM
40%
of the workforce will be
mobile
37. You can use a single mobile version of Sage CRM
on all modern devices.
38. Create and display custom data for people and opportunities
Sage CRM for iPhone
39. Create and display custom data for people and opportunities
Create appointments & tasks on your phone
Sage CRM for iPhone
40. Create and display custom data for people and opportunities
Create appointments & tasks on your phone
Add phone contacts as a Person or Lead record in Sage CRM
Sage CRM for iPhone
41. Plus, you can use our sales
app for Android with Sage
CRM 7.3
Available from Spring 2015
Sage CRM for Android
43. Create a targeted email campaign using MailChimp
Sage CRM 7.3,
now with MailChimp
@@@Sage
CRM
7.3
44. Sage CRM 7.3,
now with MailChimp
@@@Sage
CRM
7.3
Create a targeted email campaign using MailChimp
Send this campaign to 2,000 subscribers
45. Create a targeted email campaign using MailChimp
Send this campaign to 2,000 subscribers
Select from dozens of premade email templates
Sage CRM 7.3,
now with MailChimp
@@@Sage
CRM
7.3
46. Sage CRM 7.3,
now with MailChimp
@@@Sage
CRM
7.3
Create a targeted email campaign using MailChimp
Send this campaign to 2,000 subscribers
Select from dozens of premade email templates
Create campaigns that work 365 day a year
47. Sage CRM 7.3,
now with MailChimp
@@@Sage
CRM
7.3
Create a targeted email campaign using MailChimp
Send this campaign to 2,000 subscribers
Select from dozens of premade email templates
Create campaigns that work 365 days a year
Track open and click-through rates
48. Here at Sage, we are
very excited about
Sage CRM 7.3 and
how it can help
grow your business
We designed Sage CRM 7.3 to meet the needs of small and medium sized businesses.
We understand you need a CRM solution that is intuitive, will drive productivity and accelerate your sales performance.
We designed Sage CRM 7.3 to meet the needs of small and medium sized businesses.
We understand you need a CRM solution that is intuitive, will drive productivity and accelerate your sales performance.
As you can see, Sage CRM 7.3 is a really exciting release with compelling features designed to accelerate sales performance, business insight and growth for small and medium sized companies.
Out of the box sales accelerators including dashboards, alerts, charts, reports, workflows and more help drive productivity right across your sales team, helping them close sales faster, with the insight they need.
A fresh, new contemporary look and feel with new navigation delivers an enhanced user experience.
A full suite of mobile solutions ensures you can perform key CRM tasks on any mobile device.
As you can see, Sage CRM 7.3 is a really exciting release with compelling features designed to accelerate sales performance, business insight and growth for small and medium sized companies.
Out of the box sales accelerators including dashboards, alerts, charts, reports, workflows and more help drive productivity right across your sales team, helping them close sales faster, with the insight they need.
A fresh, new contemporary look and feel with new navigation delivers an enhanced user experience.
A full suite of mobile solutions ensures you can perform key CRM tasks on any mobile device.
As you can see, Sage CRM 7.3 is a really exciting release with compelling features designed to accelerate sales performance, business insight and growth for small and medium sized companies.
Out of the box sales accelerators including dashboards, alerts, charts, reports, workflows and more help drive productivity right across your sales team, helping them close sales faster, with the insight they need.
A fresh, new contemporary look and feel with new navigation delivers an enhanced user experience.
A full suite of mobile solutions ensures you can perform key CRM tasks on any mobile device.
As you can see, Sage CRM 7.3 is a really exciting release with compelling features designed to accelerate sales performance, business insight and growth for small and medium sized companies.
Out of the box sales accelerators including dashboards, alerts, charts, reports, workflows and more help drive productivity right across your sales team, helping them close sales faster, with the insight they need.
A fresh, new contemporary look and feel with new navigation delivers an enhanced user experience.
A full suite of mobile solutions ensures you can perform key CRM tasks on any mobile device.
As you can see, Sage CRM 7.3 is a really exciting release with compelling features designed to accelerate sales performance, business insight and growth for small and medium sized companies.
Out of the box sales accelerators including dashboards, alerts, charts, reports, workflows and more help drive productivity right across your sales team, helping them close sales faster, with the insight they need.
A fresh, new contemporary look and feel with new navigation delivers an enhanced user experience.
A full suite of mobile solutions ensures you can perform key CRM tasks on any mobile device.
A fresh, new contemporary look and feel with new navigation delivers an enhanced user experience. Simple and easy to use, the new UI theme makes navigating Sage CRM more intuitive than ever before.
A fresh, new contemporary look and feel with new navigation delivers an enhanced user experience. Simple and easy to use, the new UI theme makes navigating Sage CRM more intuitive than ever before.
With Sage CRM 7.3, a brand new user experience is now an option with a host of fresh and exciting features.
The new UI will be available as a new out of the box theme in Sage CRM 7.3.
With Sage CRM 7.3, a brand new user experience is now an option with a host of fresh and exciting features.
The new UI will be available as a new out of the box theme in Sage CRM 7.3.
The first of these is a brand new feature called Business Accelerators for Sales. These have been designed to help your businesses accelerate sales performance and drive sales productivity using Sage CRM.
They work by providing managers and sales people in your business with comprehensive sales-oriented data and insights, built-in alerts, sales workflows, dashboards, new sales performance charts and KPIs enabling better insight for actionable decision making.
The Business Accelerator suite includes:
A range of preconfigured alerts and notifications
New out-of-the-box sales workflows
New sales dashboards that display a range of new KPIs, charts, reports and leaderboards for better insight and trend analysis
New KPI charts for greater sales performance analysis
The ability to email PDF Quotes & Orders with just one click for rapid sales follow up
The Business Accelerator suite includes:
A range of preconfigured alerts and notifications
New out-of-the-box sales workflows
New sales dashboards that display a range of new KPIs, charts, reports and leaderboards for better insight and trend analysis
New KPI charts for greater sales performance analysis
The ability to email PDF Quotes & Orders with just one click for rapid sales follow up
The Business Accelerator suite includes:
A range of preconfigured alerts and notifications
New out-of-the-box sales workflows
New sales dashboards that display a range of new KPIs, charts, reports and leaderboards for better insight and trend analysis
New KPI charts for greater sales performance analysis
The ability to email PDF Quotes & Orders with just one click for rapid sales follow up
The Business Accelerator suite includes:
A range of preconfigured alerts and notifications
New out-of-the-box sales workflows
New sales dashboards that display a range of new KPIs, charts, reports and leaderboards for better insight and trend analysis
New KPI charts for greater sales performance analysis
The ability to email PDF Quotes & Orders with just one click for rapid sales follow up
The Business Accelerator suite includes:
A range of preconfigured alerts and notifications
New out-of-the-box sales workflows
New sales dashboards that display a range of new KPIs, charts, reports and leaderboards for better insight and trend analysis
New KPI charts for greater sales performance analysis
The ability to email PDF Quotes & Orders with just one click for rapid sales follow up
First, let’s look at the alerts and notifications
Sage CRM 7.3 includes a number new notifications and alerts to ensure business owners and sales managers are getting real time updates on their business KPIs as they happen, such as:
A notification to the sales manager when an opportunity stage remains the same for 1 week, specifically when an opportunity stage remains at "Proposal Submitted" or "Negotiating" for more than 7 days.
An email alert to the Sales Manager if a sales rep applies a discount that’s too large.
And a range of other alerts to keep on top of their business performance
These new alerts provide management with the instant notifications and insight they need to make critical business decisions quickly and take corrective action if needed.
First, let’s look at the alerts and notifications
Sage CRM 7.3 includes a number new notifications and alerts to ensure business owners and sales managers are getting real time updates on their business KPIs as they happen, such as:
A notification to the sales manager when an opportunity stage remains the same for 1 week, specifically when an opportunity stage remains at "Proposal Submitted" or "Negotiating" for more than 7 days.
An email alert to the Sales Manager if a sales rep applies a discount that’s too large.
And a range of other alerts to keep on top of their business performance
These new alerts provide management with the instant notifications and insight they need to make critical business decisions quickly and take corrective action if needed.
We are making many enhancements to the existing sales workflows in Sage CRM, including new rules for cross-selling opportunities and capturing details about deals lost. We are also providing you with a new, alternative quick sale workflow to suit shorter sales processes. This offers your business more choice around sales procedures and processes.
With more choice you can now create business processes based on your unique company needs.
We are making many enhancements to the existing sales workflows in Sage CRM, including new rules for cross-selling opportunities and capturing details about deals lost. We are also providing you with a new, alternative quick sale workflow to suit shorter sales processes. This offers your business more choice around sales procedures and processes.
With more choice you can now create business processes based on your unique company needs.
A fresh, new contemporary look and feel with new navigation delivers an enhanced user experience. Simple and easy to use, the new UI theme makes navigating Sage CRM more intuitive than ever before.
A fresh, new contemporary look and feel with new navigation delivers an enhanced user experience. Simple and easy to use, the new UI theme makes navigating Sage CRM more intuitive than ever before.
The Sales KPI for Managers Dashboard will display important KPIs including the team leader board and team lead conversion rates.
And the Sales Metrics for Mangers Dashboard will display year to date performance by team and deals won versus lost by territory.
These new dashboards will enable you to easily unearth the hidden data in your business and leverage it for sales performance analysis and quick decision-making.
The Sales KPI for Managers Dashboard will display important KPIs including the team leader board and team lead conversion rates.
And the Sales Metrics for Mangers Dashboard will display year to date performance by team and deals won versus lost by territory.
These new dashboards will enable you to easily unearth the hidden data in your business and leverage it for sales performance analysis and quick decision-making.
The Sales KPI for Managers Dashboard will display important KPIs including the team leader board and team lead conversion rates.
And the Sales Metrics for Mangers Dashboard will display year to date performance by team and deals won versus lost by territory.
These new dashboards will enable you to easily unearth the hidden data in your business and leverage it for sales performance analysis and quick decision-making.
We’re making a number of new report charts available in Sage CRM 7.3. These rich new charts will enable you to quickly create visual reports, for at-a-glance assessments, business insight and informed decision-making.
These new charts, along with other key business data, will be available on the new Sales dashboards, for business owners and managers for greater sales performance analysis. This will enable you to gain quick insight into business performance through KPIs, comparisons and emerging trends.
We’re making a number of new report charts available in Sage CRM 7.3. These rich new charts will enable you to quickly create visual reports, for at-a-glance assessments, business insight and informed decision-making.
These new charts, along with other key business data, will be available on the new Sales dashboards, for business owners and managers for greater sales performance analysis. This will enable you to gain quick insight into business performance through KPIs, comparisons and emerging trends.
Mobile CRM continues to be a key trend in the industry.
In fact, leading industry analyst Gartner predicts that by 2016, two-thirds of the workforce will own a smartphone…
…and 40 per cent of the workforce will be mobile.
Mobile CRM continues to be a key trend in the industry.
In fact, leading industry analyst Gartner predicts that by 2016, two-thirds of the workforce will own a smartphone…
…and 40 per cent of the workforce will be mobile.
To help meet the mobile needs of your business we are updating our current mobile offering to ensure you can access your key CRM data anywhere, anytime on any mobile device.
With Sage CRM 7.3, we are offering customers a single mobile version of Sage CRM that can be used across all modern devices.
We’re also adding some great new features to our Sage CRM for iPhone sales app.
Sage CRM for iPhone already offers sales teams anywhere, anytime access to their important customer data, even when out of coverage.
Sage CRM 7.3 offers a brand new look and feel with a new contemporary UI when using the Sage CRM for iPhone app. And you can also look forward to new features such as:
Customisation capabilities, with the ability to display custom fields for people and opportunities.
The ability to add appointments & tasks to your phone and push them up to Sage CRM when you are back on line.
Add your phone contacts as a Person or Lead records in Sage CRM.
These great new features will help ensure your business can embrace the benefits of a truly mobile CRM experience.
We’re also adding some great new features to our Sage CRM for iPhone sales app.
Sage CRM for iPhone already offers sales teams anywhere, anytime access to their important customer data, even when out of coverage.
Sage CRM 7.3 offers a brand new look and feel with a new contemporary UI when using the Sage CRM for iPhone app. And you can also look forward to new features such as:
Customisation capabilities, with the ability to display custom fields for people and opportunities.
The ability to add appointments & tasks to your phone and push them up to Sage CRM when you are back on line.
Add your phone contacts as a Person or Lead records in Sage CRM.
These great new features will help ensure your business can embrace the benefits of a truly mobile CRM experience.
We’re also adding some great new features to our Sage CRM for iPhone sales app.
Sage CRM for iPhone already offers sales teams anywhere, anytime access to their important customer data, even when out of coverage.
Sage CRM 7.3 offers a brand new look and feel with a new contemporary UI when using the Sage CRM for iPhone app. And you can also look forward to new features such as:
Customisation capabilities, with the ability to display custom fields for people and opportunities.
The ability to add appointments & tasks to your phone and push them up to Sage CRM when you are back on line.
Add your phone contacts as a Person or Lead records in Sage CRM.
These great new features will help ensure your business can embrace the benefits of a truly mobile CRM experience.
A new addition to our mobile suite is a brand new sales app for Android in Sage CRM 7.3.
Just like the Sage CRM for iPhone app, Sage CRM for Android will enable sales users to access and update Sage CRM regardless of their location. When out of the office, they can keep on top of their sales activity with access to their key opportunities, appointments and tasks. They can also track key customer communications such as SMS, emails and calls and record them in Sage CRM.
Sage CRM 7.3 offers customers more choice to meet their email marketing needs with a new integration with MailChimp so you can easily create, send, and track email marketing campaigns. MailChimp is one of the top email marketing solutions for SMBs on the market, with over 7 million customers worldwide
Using the new MailChimp integration, you will be able to:
- Quickly and easily create a new, targeted email campaigns by selecting from saved templates in MailChimp and the list you want to send it to
- Gain valuable insight into the results, such as how many people opened the email campaign and see exactly what they clicked.
Best of all? MailChimp is free for lists of up to 2,000 subscribers.
Sage CRM 7.3 offers customers more choice to meet their email marketing needs with a new integration with MailChimp so you can easily create, send, and track email marketing campaigns. MailChimp is one of the top email marketing solutions for SMBs on the market, with over 7 million customers worldwide
Using the new MailChimp integration, you will be able to:
- Quickly and easily create a new, targeted email campaigns by selecting from saved templates in MailChimp and the list you want to send it to
- Gain valuable insight into the results, such as how many people opened the email campaign and see exactly what they clicked.
Best of all? MailChimp is free for lists of up to 2,000 subscribers.
Sage CRM 7.3 offers customers more choice to meet their email marketing needs with a new integration with MailChimp so you can easily create, send, and track email marketing campaigns. MailChimp is one of the top email marketing solutions for SMBs on the market, with over 7 million customers worldwide
Using the new MailChimp integration, you will be able to:
- Quickly and easily create a new, targeted email campaigns by selecting from saved templates in MailChimp and the list you want to send it to
- Gain valuable insight into the results, such as how many people opened the email campaign and see exactly what they clicked.
Best of all? MailChimp is free for lists of up to 2,000 subscribers.
Sage CRM 7.3 offers customers more choice to meet their email marketing needs with a new integration with MailChimp so you can easily create, send, and track email marketing campaigns. MailChimp is one of the top email marketing solutions for SMBs on the market, with over 7 million customers worldwide
Using the new MailChimp integration, you will be able to:
- Quickly and easily create a new, targeted email campaigns by selecting from saved templates in MailChimp and the list you want to send it to
- Gain valuable insight into the results, such as how many people opened the email campaign and see exactly what they clicked.
Best of all? MailChimp is free for lists of up to 2,000 subscribers.
Sage CRM 7.3 offers customers more choice to meet their email marketing needs with a new integration with MailChimp so you can easily create, send, and track email marketing campaigns. MailChimp is one of the top email marketing solutions for SMBs on the market, with over 7 million customers worldwide
Using the new MailChimp integration, you will be able to:
- Quickly and easily create a new, targeted email campaigns by selecting from saved templates in MailChimp and the list you want to send it to
- Gain valuable insight into the results, such as how many people opened the email campaign and see exactly what they clicked.
Best of all? MailChimp is free for lists of up to 2,000 subscribers.
Here at Sage, we are very excited about Sage CRM 7.3 and the benefits it will bring to your business.
Discover the benefits of Sage CRM today.
Visit sagecrm.com/7.3