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Andreas Dam
Closing the loop
CLM Analysis
From data to business insights
2
• Only 16% of pharma executives
are satisfied with digital activities
• Only 9% of pharma executives
are very satisfied with their CRM
system
How good are you at closing the
marketing loop?
To what extend do you leverage
the new insights of e-detailing?
SITUATION BUSY
PULL
BEHAVIOR
3
Let us help you analyze your data
Bridging the gap between sales and marketing
Sales Marketing
E-DETAILING
4
THE PROCESS
Objectives Analysis CLM reportData
extraction
Client
Client meeting Sales and
territory data
Client meeting
on findings
5
Client
• Explain marketing objectives
• Establish research objectives
• Assist data extract/enrichments
• Review findings and decide on next
steps
THE EFFORTS
Daman
• Suggest research objectives
• Conduct data extract and cleansing
• Perform analysis
• Produce report
• Present key findings
• Suggest improvements and
optimizations to the campaign/
content
the results: based on insights
HOW TO IMPROVE?
CLM report
• Descriptive statistics on usage
• Figures on key research
objectives
• Data optimization to be
considered
• Ideas for improvements
• Quantitative and qualitative input
to next iteration
• KPI’s for benchmarking
• Potential for ROI calculations
6
Next Steps
NEXT STEPS...
Web Approved Partner

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Closed Loop Marketing Analysis for Pharma

  • 1. Andreas Dam Closing the loop CLM Analysis From data to business insights
  • 2. 2 • Only 16% of pharma executives are satisfied with digital activities • Only 9% of pharma executives are very satisfied with their CRM system How good are you at closing the marketing loop? To what extend do you leverage the new insights of e-detailing? SITUATION BUSY PULL BEHAVIOR
  • 3. 3 Let us help you analyze your data Bridging the gap between sales and marketing Sales Marketing E-DETAILING
  • 4. 4 THE PROCESS Objectives Analysis CLM reportData extraction Client Client meeting Sales and territory data Client meeting on findings
  • 5. 5 Client • Explain marketing objectives • Establish research objectives • Assist data extract/enrichments • Review findings and decide on next steps THE EFFORTS Daman • Suggest research objectives • Conduct data extract and cleansing • Perform analysis • Produce report • Present key findings • Suggest improvements and optimizations to the campaign/ content
  • 6. the results: based on insights HOW TO IMPROVE? CLM report • Descriptive statistics on usage • Figures on key research objectives • Data optimization to be considered • Ideas for improvements • Quantitative and qualitative input to next iteration • KPI’s for benchmarking • Potential for ROI calculations 6