Safety competency training - star rating system1.ppt

1
Contractor Safety Management
Standard
(CSMS)
Tata Steel (I&SEA) Group

2
Policy
objective
Planning
Implementation
and operation
Checking and assurance
Audit and review
15 Audit and review
10 Operational control
11 Communication
12 Emergency preparedness
13 Learning from events
14 Measuring performance
19 Managing contractors
18 Management of change
17 Asset management
16 Risk management
15 Health and safety planning
14 Compliance assurance
13 Hazard identification
12 Competent people
11 Leadership and accountability
Policy
Organisation
Performance
standards
Monitor, Audit
& Review
POPMAR
Tata Steel OSH-Management System Framework
Plan
Do
Check & Act
PDCA

3
Contractor
Selection
Contract
Preparation
Contract
Award
Orientation
and Training
Managing
the Work
Periodic
Evaluation
Tata Steel
Contractor Safety
Management
Standard

4
Key Elements
•Identify contractors who are
compatible with Tata Steel’s
operating safety principles
•Critically evaluate performance
criteria: Workers’ Compensation
Payout, injury rates, programmes,
competency
Participants
Procurement, Safety Professional,
Line Manager, Legal
Step 1- Contractor Selection

5
Contractor’s responsibility includes:
o The prime or main contractor is responsible for the activities of
their employees and subcontractors
o Ensuring that work areas and activity under their control do not
place their employees, TSL employees, or others at risk of injury.
o Certified tools, tackles and equipment – Fit for the purpose
o PPE supplied and compliance monitored
o Full time Safety inspection and audits
o Contractor proprietor engagement
o Participate in Incident investigation
o Competent supervision and site safety supervisor
Roles & Responsibility

6
Safety Validation Process
1. A vendor safety competency assessment form will be provided by TSL
(procurement/project procurement) for validation.
2. Contractors will submit the filled up form to Procurement / project procurement.
3. Chief /Head Procurement / Strategic project procurement will form a team consisting of
safety, plant, legal and procurement/ project procurement for evaluation.
4. Safety competency assessment will be done based on information submitted.
5. Team may decide to visit the contractor’s working site if required to evaluate the
compliance to TSL safety system and process (compulsory for Higher Risk work) at their
sites. If no work is currently in progress then an interview will be conducted with the
contractor proprietor
6. If the contractors failed to qualify on safety criteria, they will be given three months time for
improving their safety management system and performance.
7. If they fail to submit information within the given time or if the information provided does
not meet TSL’s requirements, the contractor may request TSL Procurement / project
procurement for three months extension.
8. Under no circumstance shall contractors be given more than six months for submitting,
presenting, and complying with TSL’s safety requirements.
9. During the probationary period the Safety Department of respective location will support
contractors by providing clarity and registration support - either individually or in a group
format about TSL’s contractor safety requirements.
10. After six months, the TSL screening team will recommend whether the contractor will
remain in panel list.
11. If the contractor does not meet the safety requirements, they will be delisted from the
vendor panel.

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Contractor Star rating system
1. Planning of safety system and process
2. Implementation of safety system and process
3. Checking of safety system and procedures
4. Performance measure- Lead Indicator
5. Performance measure- Lag Indicator

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Evaluation Criterion for Star rating and safety performance evaluation
0 = Process not started / No system exists
1 = Poor- No system and process, Overall safety performance (Lead and Lag indicator) very
poor. Little or no awareness. Programmatic and reactive implementation. Minimal or No
ownership and commitment.
2 = Reasonable- Some system & process exists. Overall safety performance (Lead and Lag
indicators) and results are inconsistent. Awareness may be present but implementation of the
aspect of the Safety Management System is haphazard or not in evidence at all. Little
ownership and commitment.
3 = Good- Safety management system & process exists and documented, Performance
(Lead and Lag indicators) and results are in improving trend. The system is implemented at
minimum levels. Plan-do-check-feedback theory understood but not always practiced.
Ownership and commitment is visible.
4 = Very Good- In this aspect of the Health and Safety Management System is addressed
systematically and documented and updated regularly, reaching the respective targets
regularly. Safety Performance (Lead and Lag indicators) and results are good. Integration with
other activities is at high levels. Felt and visible ownership and commitment.
5 = Excellent- The contractor is recognized as a leader in this particular aspect of the Health
and Safety Management System. Everyone is involved and high levels of integration and
ownership & commitment are demonstrated. Continuous improvement is evident.
Evaluation Criteria for annual star rating system

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Contractor Star rating system- Score
Star Rating Score of contractors
5 Star More than 850 to 1000
4 Star 750 to 849
3 Star 650 to 749
2Star 550 to 649
1star 450 to 549
No Star Below 450
Contractor Star Rating System - Annual Evaluation

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Contract types involving Manpower
1. Manpower supply only: This is where the contractors work under Tata
direct supervision. Work by the contractor employees is managed and
monitored by Tata Steel. They are engaged as a resident type in operation
and maintenance
2. Supervised type: This is where the contractor agrees the work requirement
and standard and manages own employees and activity. Supervision is
done by contractors.
3. Set apart type: This type of contract is usually project type work,
assignment based services, separate or within our operations. The contract
is carried out within the site and the work is undertaken in an area ‘set apart’
and totally controlled by the contractor. (e.g. Project type, Job based ) .
Contractor is required to comply with all applicable safety, health & security
policies & procedures while they are working within the Tata Steel premises,
& to report immediately of any incidents occurred or near-miss that arises in
the course of performing the works.
Definitions

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Contract types involving Manpower
4. Transient: This type of contract involves where contract employee has to
come for few hours or onetime requirement to work inside our premises
such as Transporters, material supply, lifting of materials etc.
5. Other service providers: This includes the job and services provided by
consultants, expert agencies, auditors, which is not covered any of the
above category etc.
Definitions
Principles for allocation of responsibilities by contract type

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Definitions
Higher Risk Work: A Work or part of the Work that has got potential for an
injury, property damage, loss of containments, ill health or a process incident
or given consequences have already happened.
Lower Risk Work: A Work or part of the Work where the risk involved in the
job is at a broadly acceptable level or has a very low potential of injury,
property damage, loss of containments, ill health or a process incident.
Category Description Examples of Activity/Work
A Contractors who are
engaged to conduct
work that involves
higher risk
Working at height, Hot work, Positive isolation (all types), Confined
space entry, Electrical work, Lifting/rigging/hoisting activity, Civil
work, Operating heavy equipment, Shoring, excavation, trenching,
Line breaking, Working in proximity to hazardous chemicals
including gases, Work conducted in high and low temperature
environments, Working in underground mines, Demolition and
renovation work, Working within or in proximity to HHOs,
Transportation of goods and materials etc.
B Contractors who are
engaged to conduct
work that involves
lower risk
Generally all work not otherwise classified or considered under
Higher Risk Work

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Definitions
Skill & Highly skill job: “Skilled” work means work which involves skill or
competence acquired through experience on the job or through training as an
apprentice or in a technical or vocational institute and the performance of which
calls for initiative and judgment; and “Highly Skilled” work means work which
calls for a high degree of performance and full competence in the performance of
certain tasks, acquired through intensive technical or professional training or
practices, work experience for long years and also required for workers to assure
full responsibility for the judgment or decisions involved in the execution of these
tasks.
Unskilled and semi skilled: “Unskilled” work means work which involves
simple operation requiring little or no skill or experience on the job and “Semi-
skilled” work means work which involves some degree of skill or competence
acquired through experience on the job and which is capable of being performed
under the supervision or guidance of a skilled employee and includes un-skilled
supervisory work.

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Contractors’ supervisor’s competency
Category A - Higher risk work
Qualification:
•Minimum qualification required for supervisor is Degree / Diploma in engineering
or science and
•Minimum of 2 years working experience at the shop floor/working site
Category B - Lower risk work
Qualification:
•Minimum qualification required for supervisor is 10th standard and
•Minimum of 3 years working experience at the shop floor/working site
Contractor’s supervisors and site safety supervisor
Site Safety Supervisor" will be deputed at all Higher Risk jobs. It is not required for
Low risk jobs but contractors supervisors will be trained and considered as site
safety supervisors also.
Qualifications & Training procedure for Site safety supervisor:-
•Minimum qualification required for site safety supervisor is Matriculation (10th pass)
and
Minimum of 3 years working experience at the shop floor/working site and trained
on site safety supervisors module

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Type of contract Risk Parameter:
Manpower contract: 1. High Risk: -
Supervision contract: 2. Low Risk: -
Set apart contract: 3. both: -
Transient contract:
Other Services:
Basic information

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Civil, Structural &
Building Maintenance
Lifting equipment
Maintenance and
Services
Utility Services
Cleaning Services
Mechanical Maintenance
and services
Electrical Maintenance
and Services
Instrumentation
Calibration and
Testing
Catering Services
Transportation and
Material Handling
Waste materials / slag
/ reclaiming & disposal
Manpower supply Mining related activity
Lifting, Loading,
Unloading, feeding &
packaging
Road maintenance Rail maintenance
Any Others, please
specify
Tick the type of work the contractor is capable of undertaking.
Basic information

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1. What is total manpower strength of your organisation working in Tata
Steel?
1.1 Number of Supervisors and their qualification (Attach list):
1.2 Number of skilled employees (Please attach list of employee with
skill level):
1.3 Number of unskilled employees:
1.4 Number of Site Safety Supervisors and their qualification (Attach
list:
2. Total Value in Rupees working with Tata Steel (Less than 5 Lacs, >5 lacs<
25 Lacs, > 25 Lacs < 1 crore, and > 1 crore) If more than one crore
mention value.
3. Name of departments where you are engaged in currently in Tata Steel:
4. Organisational Structure of your organisation: (e.g. MD, GM, Managers
etc)
Basic information

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1.1 Safety & Health Management System (Policy & Principles, Safety Manuals, Safety
Organization) (Safety manuals – (Look for HIRA or JHA document, Legal compliance
system, Emergency Planning system, Safety dash board, Safety audit & review
system, Operational control, Asset Management).
Sca
le Requirements
Expected Aspect
0
0% :No system exists. No system exists- no policy , no
organization structure.
1
20% : Documented Safety and
Health management system exists
and organisational structure exists.
Documented Safety and Health management system exists and
organizational structure exists- safety manual (policy, procedure, objectives, OCP, hazard
& risk assessment-GRA/HIRA, JHA, SWP,SOP, emergency preparedness & response plan),
organization structure (roles and
responsibility , competence management)
2
40% : Regular Audits done through
Internal & External agencies.
Regular Audits done through Internal & External agencies- audit done at
planned interval either internal or external in reference to requirements /
criteria (CSMS,OHSAS OR other safety management system
3
60%: Evidence exists for Corrective
and Preventive action taken along
with improvement regularly.
Evidence exists for Corrective and Preventive action taken along with
improvement regularly- based on audit presence of corrective and
preventive action along with root cause analysis.
4
80%: Continuous improvement in
the system based on feedback of
Audits.
Continuous improvement in the system based on feedback of Audits -
improvement in objective (leading & lagging indicator), & evidence of
continual improvement trend.
5
100%: 100% participation of all
employees along with all of above.
participation of all employees along with all of above - evidence of
participation in tool box talk, safety meeting, safety campaign, safety quiz,
safety competition etc.
Operational Procedure, Purpose,
Scope, Responsible,

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1.2 Documented procedure on selection, deployment of skilled and Certified employees. Job description,
Roles & Responsibilities to be available mentioning safety as one of the mandatory requirement (Which
institute ,Type of skill training like
Mechanical, Electrical etc..)
Sc
ale
Requirements Expected Aspect
0
0% :No system exists. No system exists - No procedure for
selection and deployment
1
20% : Benefit of Safety Certification
given at the time of employment
Benefit of Safety Certification given at the time of employment –
whether safety supervisor, project manager have undergone any
formal certified safety courses (OHSAS, NEBOSH,RLI/CLI
courses, diploma in industrial safety, Tata Steel courses)
2
40% : Existing Personnel encouraged
undertaking safety courses.
Existing Personnel encouraged undertaking safety courses –
company initiated , sponsored safety training.
3
60% : Safety a mandatory requirement
for engaging all employees.
Safety a mandatory requirement for engaging all employees - safety
aspect in job description, appointment/employment contract.
4
80% : Documented Safety certification
requirement beyond a certain level in
the hierarchy.
Documented Safety certification requirement beyond a certain level
in the hierarchy - safety certification course by safety supervisor
project manager & above.
5
100% : Positions beyond a certain level
can be occupied by personnel having
exemplary safety records and having
safety certification.
Positions beyond a certain level can be occupied by personnel
having exemplary safety records and having safety certification -
evidence of safety competence of top management , excellent safety
record.
Sa
re
so
po
in

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1.3 Documents showing Safety planning process for safe execution of jobs. (JHA,
Audit plan, Tools & equipment, Job execution plan, HSE plan, Permit required,
Method statement).
Scale Requirements Expected Aspect
0 0% : No system exists. No JHA in place
1 20% : Job hazard Analysis exists for 25 % of the
jobs. No evidence of preventive and corrective
measures at site.
20% Job takes into account of JHA,
but no corrective and preventive
measures in place
jobs. No evidence of preventive and corrective
measures at site
40% Job takes into account of JHA ,
but no corrective and preventive
measures in place
jobs. The jobs are well planned and evidence exists
of Safety features at site counter the Hazards
identified.
with preventive measures planned
w.r.to potential hazard identified
of Safety features at site to counter the Hazards
identified.
of Safety features at site counter the Hazards
identified

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1.4 System and processes for training on Safety standard, Behavioural based, Job
specific, skill development, emergency preparedness for employees and supervisors.
visors.
0 0%: No system or process exists No system or process exists
1 20 %: Documented system and
process exists along with training
organisational structure and
infrastructure.
Documented system and process exists along with
training organizational structure and infrastructure -
Organization has defined personnel for training , training
infrastructure
2 40 %: Along with above a training
records maintained on all SOPs.
Along with above, training records maintained on all SOPs
- Training on SOP given with evidence/record.
3 60%: Along with above SOPs
getting revised based on
feedback continuously
Along with above SOPs getting revised based on feedback
continuously - revision on SOP based on feedback
(training effectiveness)
4 80%: Along with above pictorial
SOPs displayed at site in regional
languages for better
understanding of all employees.
Along with above pictorial SOPs displayed at site in
regional languages for better understanding of all
employees - pictorial display of SOP (in regional language)
5 100%: Along with the above
employees display an exemplary
understanding of all SOPs at site.
Along with the above employees display an exemplary
understanding of all SOPs at site - interview / discuss
during site visit.

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1.5 System for two way communication (Top – Bottom – Top) between contractor
leadership and their workforce (Proprietor engagement in line walk, Safety meeting
etc.).
0 0% : No system or process exists.
1 20 %: Documented system and process
exists for communication between all levels
of Contractor leadership and their workforce.
Visual displays MOM of meetings and action
taken reports.
Documented system is in place for internal
communication. MoM available as
record/display in office
2 40 %: Along with the above evidence exists
of leadership team visits and discussions
and action.
Documented system is in place. Evidence of
Leadership team visit, discussion and action
exist
3 60%: Along with the above evidence exists of
leadership team and the proprietor visits and
discussions and action
Along with above top management involvement
in implementation action exist (evidence is
must)
4 80%: Along with above record of
improvements undertaken as a result of such
communication and feedback
Along with evidence exist w.r.to feedback and
communication on action
5 100%: Along with the above recognition and
reward for participants for such
communication exists
Along with above reward/recognition
mechanism exists for participation/ suggestion
on action (evidence/record)
Ac
W
Sa
Sa
M
R
Tw
Ac
O

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1.6 Annual assessment of safety management system & processes (Self or Third
Party Audit).
0 0-10% : No system or process exists. No system of assessment of safety
management system
1 10-20 %: Documented system and
process exists for Self Audit of the Safety
Management system and processes.
System of safety assessment is in place
and done internally (self)
2 20-40 %: The above is also verified
through external Third party audits.
Along with self assessment, external/
third part assessment is also done
3 40-60%: Along with the above evidence
exists of improvements being done.
Evidence of Improvement/
implementation (issue raised in self
assessment and/or external third part
assessment) of assessment exits
4 60-80%: System exists of tracking the
improvements.
Mechanism of monitoring the status of
improvement in terms of close/open
issue is in place
5 80-100%: The improvements lead to
revision in the processes for next cycle of
improvements(PDCA approach)
Improvement cycle takes into account
of PDCA approach

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2.1 Capability of Workforce, (Skilled manpower, Competent Supervisor, Site Safety
Supervisors etc.) Verify through site visit and Interview
0
0%-No system for selection of employees and
supervisors
No system/procedure for selection of
employee
1
20%-Employees are capable of doing job but
not trained from any institute
Employees are capable, but no
formal training
2
40%- Supervisors, site safety supervisors and
employees are selected as per CSM standard
criteria through a systematic process
Selection process is based on CSM
standard criteria
3
60%- Employees and supervisors provide
positive feedback and happy with the work
environment provided to work
Employees are happy with work
environment provided.
4
80%-There is system for promotion and
encouragement for skill development and
education
Promotional scheme/ sponsorship by
proprietor for skill development &
Education
5
100%-Feedback system , annual increment
and well being of manpower is taken care
Rationality in annual increment is in
place and social benefits are given as
per law

25
2.2 Conducting Tool box and mass meeting regularly. (Verify through Records and
Interview).
0 0%: No such system exists. No system of tool box talk and mass meeting
1
20%: Tool Box and Mass meeting
conducted.
Adhoc tool box talk and mass meeting
conducted
2
40%: Documented system for the above
exists with above 80% participation.
Documented system for tool box talk & mass
meeting is available (topics, planned frequency,
record format)
3
60%: Records of discussions on Safety
improvement exist in the above records.
Output of tool box talk & mass meeting lead to
safety improvement (evidence is a must)
4
80%: Evidence exists that based of above
discussions improvements have been driven
by employees.
Safety improvement is driven by employees
(evidence is a must, case study)
5
100%: Evidence exists of Leadership teams
participation in the Mass meetings on safety
Involvement of top management seen in
mass meetings on safety (MoM, photograph,
action plan, resource allocation)
To
Sa
Aw
Im
co
R

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2.3 Providing & ensuring usage of standard (IS/EN) and right PPEs while performing
the job. Ensure timely replacements.
0
0%: Ad hoc system of supply of PPEs. Adhoc system of supply/provision of PPE to employees
1
20%: PPEs supplied against consistent IS /
EN approved part Nos through systematic
procurement processes .
PPEs provided are of IS/EN standard along with
systematic procurement process (PPE requirement,
purchase plan, safety stock, re order level,
specification of each PPE)
2
40%: Along with the above there exists a
continuous inspection and testing process
of quality of all PPEs being used by
employees.
Along with above - condition/quality assessment of PPE
is in place (evidence is a must - PPE standard,
condition
3
60%: System exists of capturing PPE
requirement of all jobs after reviewing
contract requirements and Job Hazard
analysis and following the above.
Along with above, there is a mechanism of planning
w.r.to PPE requirement specific to contract in hand, job
hazard analysis (evidence is must)
4
80%: System exists of continuous review of
the PPE quality and requirement and
making changes in SOPs.
Regular review of PPE quality and requirement and
necessary changes as per SOP
5
100%: Along with the above process exists
for engagement with Customer and
employees on the quality of PPEs.
Engagement with Customer/employees on PPE quality

27
2.4 Providing & ensuring safe usage of standard, certified and right tools & tackles,
equipment’s and calibrated safety gadgets (e.g. Gas detectors) while performing the
job. (Verify through Records and Site visit.
0
0%: Ad hoc system of supply of tools and
tackles.
Adhoc system of supply of tools & tackles
1
20%: Tools and tackles supplied against
consistent IS / EN approved part Nos through
systematic procurement processes.
Tools & Tackles are of IS/EN standard and there is a
documented procedure
2
40%: Along with the above there exists a
continuous inspection and testing process of
quality of all Tools and Tackles being used by
employees. Legal certification procedures are
well documented and audited
Planned inspection of tools & tackles is in place
(inspection record is a must) # Record w.r.to status of
calibration, testing of tools & tackles shall be available
(Calibration from recognized agency only)
3
60%: Along with the above system exists of
capturing Tools and Tackles requirement of all
jobs after reviewing contract requirements
and Job Hazard analysis and following .
Record of planning for tools & tackles w.r.to contract and
JHA
4
80%: System exists of continuous review of
the Tools and Tackles quality and requirement
and making changes in SOPs.
Regular review of tools & tackles quality and requirement
and necessary changes as per SOP
5
100%: Along with the above process exists for
engagement with Customer and employees on
the quality of Tools and Tackles
Employee engagement w.r.to quality of tools & tackles

28
2.5 Ensuring a good housekeeping free from any slip / trip / fall hazards at working
sites. (Verify through site visit).
0
0%: No systematic process for House
keeping
No systematic process on house keeping
1
20%: There is a systematic process
Housekeeping of achieving at least 1s& 2s
standards.
Systematic process of house keeping In place
(1S, 2S)
2
40%: Along with the above Evidence exists
of regular campaigns on Slip trip falls etc.
and Housekeeping competitions.
Along with above regular campaign on slip, fall
exist (evidence is a must) # Record of house
keeping competition Exist
3
40%: Along with the above Evidence exists
of regular campaigns on Slip trip falls etc.
and Housekeeping competitions.
Evidence/record of improvement due to house
keeping audit, suggestion and Feedback
4
80%: Along with the above there are Visual
displays for the entire site.
Along with above visual display is available at
site, office
5
100%: 5S audit done and participated and
won awards in Housekeeping through a
housekeeping check list
Along with above 5S audit done at planned
interval as per defined Checklist

29
2.6 Self-Safety Initiative / Project by contractor for Safety Improvement.
0 0%: No such system exists. No self initiated project on safety improvement
1 20%: Ad hoc system of initiative Self initiated project exist with no systematic
plan
2 40%: Taking self-initiated projects and
suggesting line managers for safety
improvement.
Self initiated project exist and suggestion to
Superior for safety Improvement
3 60%: Along with the above evidence exists
for safety improvement suggestions and
initiatives.
Evidence exist w.r.to suggestion and initiatives
on safety improvement
4 80%: Evidence exists for involvement of top
level leadership in safety initiatives and
improvement project.
Involvement of top management in self
initiated safety projects (record of no. of
suggestion received, no. of
suggestion implementation, resource
provision)
5 100%: Evidence exists of all level of
employee’s participation in safety initiatives
and improvement project.
No. of suggestion viz-a-viz no. of employees in
the organization

30
3.1 Contractor safety audit by the contractors' supervisor and site safety supervisors
in the field. (Verify records)
0 0% -System does not exists No safety audit done
1
20%-Regular self-audits not
done.
Safety audit done on adhoc basis (no
audit plan, no checklist)
2
40% -Audit done occasionally
but no record found
Safety audit done with no record
3
60% -Regular audit done but
record not in place.
Safety audit done as per plan, but no
record
4
80%-Regular audit done, record
is in place with follow up action.
Safety audit done as per plan, report
available with CAPA
5
100%-The same points are not
recurred in the next audit
Safety audit findings are not repetitive
(effectiveness of audit)

31
3.2 Corrective and preventive action on self-audit report specifically on 4 & 5 severity
potential. (Verify records & site visit)
0 0%: No system exists.
1 20%: System for identification of
unsafe practices of severity 4 & 5
exists.
CAPA covers unsafe practices of
severity 4&5
2 40%: Structured review mechanism
for unsafe practices of severity 4 & 5.
Review of CAPA of unsafe practices of
severity 4 & 5
3 60%: Systematic process of
correction of all unsafe practices of
severity 3, 4 & 5 exists.
Systematic process of correction of all
unsafe practices of severity 3, 4 & 5
exists.
4 80%-There is no unsafe practice of
severity 4 & 5 does not exists
No unsafe practice of severity 4 &
exists
5 100%-Procedure violations of severity
3 does not exists
Procedure violations of severity 3
does not exists

32
3.3 Compliance to Generic and Specific Safety clauses as per contract. (Verify
through site visit and Interview based on some Work order).
0 0%- Basic deviation of PPE observed Basic deviation of PPE observed
1 20%-Generic safety clauses have
been followed
Generic safety clauses have been
followed
2 40%-Specific safety clauses with
reference to hierarchy of hazard
control is followed
Specific safety clauses with reference to
hierarchy of hazard control is followed
3 60%-Safety violation with respect to
workforce capability does not exists
Safety violation with respect to
workforce capability does not exists
4 80%-Infrastructure resources tools &
tackles are provided with right
quality
Infrastructure resources tools & tackles
are provided with right quality
5 100%-Process of doing job has been
standardized and followed and
learning and integration approach is
visible
Process of doing job has been
standardized and followed and learning
and integration approach is visible
Generic

33
4.1 Reporting, investigation and learning of all incident / accident, Health issue.
0 No system of reporting incident
and health issues
No system of reporting incident and health
issues
1 Adhoc and weak system
available
Adhoc and weak system available
2 A documented procedure for
reporting of incidences exists
and followed and investigation
carried out
A documented procedure for reporting of
incidences exists and followed and investigation
carried out
3 Reporting and investigations
done systematically and root
causes are identified
Reporting and investigations done
systematically and root causes are Identified
4 Recommendations are
implemented and learning
shared
Recommendations are implemented and
learning shared
5 Learning from other incidents
shared and implemented
Learning from other incidents shared
and implemented
P
S

34
4.2 Near miss and Unsafe act / condition reporting, investigation and corrective
action.
0 No system of reporting incident
and health issues
No system of reporting near miss &
unsafe act/ condition
1 Adhoc and weak system
available
Adhoc and weak system available
2 A documented procedure for
reporting of Near miss exists
and followed and investigation
carried out
A documented procedure for
reporting of Near miss exists and
followed and investigation carried
out
3 Reporting and investigations
done systematically and root
causes are identified
Reporting and investigations done
systematically
4 Recommendations are
implemented and learning
shared
Recommendations are implemented
and learning shared
5 Learning from other near miss
Learning from other near miss
N
T
I
n
R
G
S
L

35
4.3 Skill retention, amenities, employees liability etc. (Verify through records and
Interview).
0
No system. No amenities and high
skilled employees turnover
No system of skill retention, No
amenities provided, High employee
turnover
1
Amenities provided and it is of
minimum requirement
Amenities provided is of minimum
requirement
2
Employees are motivated and remain
with the organisation
Employees are motivated to remain
in the organization
3
No grievances from employee and
amenities are provided considering
hygiene and workplace environment
No grievance from employees on
amenities provided, hygiene and
workplace environment
4
Employees grievances are recorded
and individual consideration is given
Employee grievance are recorded and
considered for action
5
A feedback system exists for capturing
employees engagement and retention
Feedback system exists to capture
employee suggestion, engagement and
retention
G
P
C

36
4.4 Campaign e.g. (Safety quiz, Safety skid etc) to develop Safety Culture. (Verify
through records and Interview).
0 No system for safety campaign No safety campaign
1 It is done haphazardly Adhoc safety campaign
2 Done systematically and
involvement of employees are
there
Safety campaign done systematically
(record is must)
3 A monthly or annual plan is
available and campaigns are
conducted as per that
Plan for campaign available with
theme
4 Ownership of campaign are
fixed and topic based are
conducted
Responsibility of campaign are
defined and topic based campaign
are conducted
5 Campaigns are linked to past
incidents and based on learning
Campaigns are linked to past
incidents and based on learning
(record/evidence)
In
Sl
C
In
ba
le
Q
W
R
Pe
R
le

37
4.5 Reward, Recognition and Consequence Management System of Contractor.
(Verify through records).
0 No system No system
1 Ad hoc system available Ad hoc system available
2
There is criteria and document
procedure for both
Defined criteria & documented
procedure
3
System is followed and applied
to identify good and bad
performer
Mechanism of bad & good performer
exist (shall be transparent and shall
be known to employees)
4
There is positive impact among
contract employees and they are
highly motivated
Positive impact amongst employees and
they are motivated
5
PDCA is followed and learning
and integration approach visible
and reduction in unsafe acts and
practices
PDCA is followed and learning and
integration approach visible and
reduction in unsafe acts and practices

38
5.1 Zero Lost time /serious injury or permanent disability .
Scale Requirements
0 0-60 score
1 1or more-0 score

39
5.2 Zero First aid case.
Scale Requirements
0 1or more-0 score
1 0 FAC -40 score

40
5.3 Non-Injury Incidents (e.g. Property Damage).
Scale Requirements
0 1or more-0 score
1 0-20 score

41
5.4 Safety violation of fatal potential of severity 4&5 (reference contractor safety audit
system).
Scale Requirements
0 0 - 20
1 >=1 - 0

42
5.5 Safety noncompliance cost recovery / Penalty imposed / Job stopped. .
Scale Requirements
0 No penalty/cost recovery imposed – 20 marks
1 1 or more – 0 marks

43
Fatality. .
Scale Requirements
0 0
1 -200

44
Expectation from vendors
1. Submit the filled up form to Procurement / project procurement
2. A third party will be engaged for your safety management system assessment on a
5 star rating system
3. You will be invited and for getting audited your safety process and system on a
given date and time
4. You should start preparation for the same
5. Vendors with poor star rating system will be delisted from vendor panel but you will
be given a maximum of six months to improve your safety management system

45
Contact point for submission of details
Project
Mr. A S Dusaj
Head, Project Procurement,
Commercial centre, Tata Steel
Project
Mr. Rabindra Kumar
Head, Vendor management,
Procurement department, Tata Steel

Safety competency training - star rating system1.ppt

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