Sabastian Pankirajan is a logistics and supply chain professional with over 4 years of experience working in customer service roles. He has a bachelor's degree from the University of Kerala and is proficient in English, Hindi, Malayalam and Tamil. Pankirajan is currently a Customer Service Executive at Agility Global Logistics in Dubai, where he facilitates communication between clients, suppliers and warehouse teams. Prior to this, he held associate and shop in charge roles in India providing customer support and managing inventory. Pankirajan has strong computer skills and experience using logistics software applications.

1. Sabastian Pankirajan
0555211898
sabastianltf@gmail.com
PB-17713,JAFZA, Dubai
Objectives
Professional in Logistics and SupplyChain Management. Can deliver optimum in the field of
Customer service Executive, Inventory -Management, Warehousingand Effective Logistics. Can
work in integration with other departmentsand groupseffectively to the companystandards. Result
Oriented professional with more than 4 years of experience candeliver customer focusedservice.
Education
 Bachelor Degree from Universityof Kerala,Thiruvananthapuram,Kerala,India
 Pre degree from Universityof Kerala,Thiruvananthapuram,Kerala,India
Skills
 Working with MS Office, Outlook, Advanced Excel and Internet applications.
 Highlyefficient in Logistics customer service with more than 4 years`experience with providing
support to the customers handled
 Havingthe abilityto work under pressure and abilityto work with limited supervision.
 Excellent Client facing and configuration skills.
 Excellent experience in WMS applications-Exceed 4000 and Infor 10
 Experience in supportingin test environmental for SAP migration
Personal Details
o Date of birth 11th Apr,1982
o Nationality Indian
o Marital Status Married
o Passport No. L3814047
o Passport Status Valid up to July 2023
o Visa Status Jafza Employment Visa
o Languagesknown English, Hindi, Malayalam,Tamil

2. PROFESSIONAL EXPERIENCE
Designation : CustomerService Executive
Organization : Agility Global Logistics FZE; JAFZA, Jebelali, Dubai, UAE
Duration : Nov 2011 to till date
Key Roles : Facilitates and expedites communication between clients, suppliers, and
warehouseteam to minimize delays.
: Overseas inbound and outbound tracking and stock tracking systemand
updates customerdaily KPI reports.
: Monitorall customerorders and make sureit is donein given time with
coordination ofteam.
: Verifies that all customerrouting instructions arebeing followed.
: Monitordelivery schedules and coordination with ware houseteamand
otherinternal team and department to ensureon time delivery.
: Assists through theadministrativeprocess in execution of all imports and
exports. Ensuebest possibleserviceis provided.
Rewards : Awarded Best performer of the year in customerservice for 2015.
Designation : Associate
Organization : L&T Finance LTD, Thiruvananthapuram,Kerala,India
Duration : February 2011 to November 2011
Key Roles : Provides information to customers forall documentation process in
Equipment purchasing.
: Make sure all equipment and vehicles are insured.
: Updateand report daily task report to regionalsupervisor.
Designation : Shop In charge
Organization : National Building Materials, Thiruvananthapuram,Kerala,India
Duration : December 2009 to January 2011
Key Roles : Keep record in stock controland management
: support customers to find thegoods and products they arelooking for
and providebriefing of product classification
: Being responsibleforprocessing cash and card payments.
Strength
 Excellent verbaland written communication skills
 Optimistic and Positive attitude
 Fast learner, havegood motivating skills
 Co-operative and very good team playing skills
Date: 23/05/2016 Yours Truly,
Place : JebelAli
Sabastian Pankirajan