Nithin Philip is a logistics coordinator with over 6 years of experience in freight forwarding and logistics management. He currently works for Emerson Commercial & Residential Solutions, where he coordinates shipping and works to clear imports and exports. Previously he held roles in sales coordination and customer service for logistics companies. He also has retail management experience from his time working for Big Bazaar. Nithin holds an MBA degree and is skilled in logistics software and operations.

1. NITHIN PHILIP
 nithinphilipmba@gmail.com
 + 971 529086894
Career Objective
To associate myself with a corporate house where I can develop my skills and potentials to its maximum, and
where I can accept new challenges and effectively utilize my skills and potentials for the benefit of the
organization and myself with 6.5 years of total work experience.
Personal Strengths and skills
• Positive attitude and strong dedication towards work.
• Good communication and negotiation skills with leadership capabilities.
• Team player, quick learner, confident and sociable.
• Ability to work with innovative ideas and challenges.
Experience History & Exposure details
1. Logistics Coordinator-Middle East & Africa: EMERSON COMMERCIAL & RESIDENTIAL
SOLUTIONS formerly known as EMERSON CLIMATE TECHNOLOGIES FZE Tenure:
02.08.2015 – Till date
Duties and Responsibilities
• Create shipping plan on monthly basis with 90% tolerance.
• Communicate the plan to customer support, planners and sales managers and clear the hassles that
stops shipments
• Coordinate with overseas and domestic suppliers on imports
• Liaise with forwarders on import and export clearance
• Rate negotiations with the local forwarders and gather details for the international rate bid
• Provide shipping documents to customers for exports
• Coordinate with SGS, TUV, BUREAU VERITAS and Chamber of Commerce for various certification
requirements for the Middle East and Africa customers.
• Communicate to customers and warehouse regarding the upcoming export shipments.
• Plan and liaise with warehouse on allocating and releasing the inventory for the designated clients
• Ensure business is conducted as per the International Trade compliance set by Emerson and all the
transactions are carried out with utmost business ethics.
• Manage and define the shipping process and clear the system bugs
• Ensure financial data and inventory is tallying as per physical vs system
• Train and develop new comers on transactional and system procedures
• Coordinate with planners on importing goods and ensure consignment arrives as per requirement.
• Manage cost reduction and improve productivity
• Report to top level management on sales achieved through shipments executed.
• Intervene on issues material discrepancy management raised by customers
• Engage and solve logistics issues with customers and suppliers
• Forecast potential delays and suggest sea routes and sailing options to avoid potential damage
• Expedite the POs and ensure to meet the desired lead time.
• Analyze the performance of the buyers through promised date vs requested date with standard lead
time
• Process definition, work instruction & system implementation
• Eradicate manual work procedures and automate through innovation & effectiveness
2. Senior Sales Coordinator – Key Accounts: CARAVEL LOGISTICS (ME) LLC: 01.04.2014
– 27.07.2015
3. Customer Service Executive: CARAVEL LOGISTICS (ME) LLC Tenure: 22.09.2012 –
31.03.2014

2. Duties and Responsibilities
• Enhance the import, export, air freight sales by competitive pricing and vessel or airlines suggestions
• Filing the O/F & air freight from the agents around the globe and local carriers for import & export
• Plan & monitor the shipments
• Assistance in custom clearance, delivery and provide strategic advices
• Issue of switch B/L as per the SOP of the organization
• Resolving the customer complaints and advise them on shipments based on the INCO terms.
• Assisting in obtaining the SO from the shipping lines to the shippers through agents
• Taking preventive measures in avoiding transhipment delays at transhipment ports for imports
• IMCO cargo handling; RO- RO shipment handling; Special Equipment handling
• Manage and monitor container releases for export, load list updating, ED & B/L confirmations
• Agency management & payment settlement to agents
• Activating special requests like COD changes, recalling the cargo, damage management, insurance
• assistance.
4. Sales Coordinator: GLOBELINK WEST STAR SHIPPING LLC; Tenure: 17.03.2011 – 24.07.2012
Duties and Responsibilities
• Enhance the import sales of the executives by competitive pricing and vessel suggestions
• Filing the O/F from the agents around the globe for import
• Negotiating the rates with local carriers and NVOCCs to file the rates for each month
• Quoting the clients & and updating on the shipments
• Arranging delivery of goods through customs clearance department
• Resolving the customer complaints and advise them on shipments based on the INCO terms.
• Assisting in obtaining the SO from the shipping lines to the shippers through agents
• Taking preventive measures in avoiding transhipment delays at transhipment ports
• Assistance in HBL confirmations and issue of switch BL to the clients
• Support in business development through the promotion of LCL shipments
5. Assistant Department Manager: BIG BAZAAR, FUTURE GROUP Tenure: 01.01.2010 –
01.12.2012
Duties and Responsibilities
• Handling a team of sales staff and team leaders
• Handling complaints from customers and resolving them
• Ensure customer satisfaction and maintain the reputation and good will of the organization
• Shrinkage control and expense control, thereby enhance profitability
• Visual Merchandising and promo implementation
• Inventory control and organize scheduled stock takes
• Stock inwarding and damage management of the merchandises
• Evaluate the DSR and set targets to the team
• Conduct the store audits as scheduled and unscheduled
• Ensure SOP compliance in the store
Professional Achievements
 Awarded the best department of the month to my team and department during the association with Big
Bazaar.
 Appointed as marketing in charge for Calicut as special assignment by RBM Future Group.
 Appointed as sector in charge for European region pertaining to O/F

3.  Awarded Customer Care Award by Emerson for the outstanding performance in FY 2016
Types of Experience
• MANUFACTURING AND TRADING: Logistics Management
• FREIGHT FORWARDING: Operational and customer service involvement
• RETAILING: Managerial exposure
Educational Qualifications
DEGREE / DIPLOMA UNIVERSITY/ BOARD CLASS/GRADE YEAR
1. Master of Business
Administration
Mahatma Gandhi University, Kerala FIRST 2009
2. Bachelor of Arts RTM Nagpur University, Kerala FIRST 2007
3. PLUS TWO Kerala Board SECOND 2004
4. SSLC Kerala Board FIRST 2000
IT Skills
MICROSOFT OFFICE, ORACLE, ITMS SMART CLIENT, JUPITER, E – FREIGHT SUITE 
Honours and Awards
 PRESIDENT SCOUT: AWARDED PRESIDENT SCOUT BY LATE PRESIDENT OF INDIA MR. K R
NARAYANAN
 RAJAYPURASKAR: AWRADED RAJAYAPURASKAR BY THE GOVERNOR OF KERALA MR. SUGDEV
SINGH KANG, INDIA
Other Qualifications and certifications
• BEC – VANTAGE
• PERSONALITY DEVELOPMENT PROGRAMME
• PERFECT EXECUTION INTRODUCTORY MODULES & INTERNATIONAL TRADE COMPLAINCE
Personal Details
Nationality & DOB : Indian; 24-05-1985
Visa : Resident Visa
Marital status : Married
Languages known : English, Malayalam, Hindi
Driving License : Valid UAE Driving License
Hobbies/Interests : Photography and cooking
Additional information available on request
 References: Reference shall be provided on demand.
 Credentials to support the claims made in this CV: Certifications on academics and work related shall be
provided on demand.
NITHIN PHILIP